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TRANSCRIPT
Safe harbor statement under the Private Securities Litigation Reform Act of 1995:
This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services.
The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of any litigation, risks associated with completed and any possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-K for the most recent fiscal year and in our quarterly report on Form 10-Q for the most recent fiscal quarter. These documents and others containing important disclosures are available on the SEC Filings section of the Investor Information section of our Web site.
Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.
Safe Harbor
We are So Inspired By YOUImplementing Innovation Creating Operational ExcellenceSolving Business Problems
Sam Brackley !
Ivy College
Dylan Jobson !
Morphate
Christine Crespo !
SiteMinder
Technology Leaders Must KnowMore Than Technology
Managers that can successfully straddle both business and technology are thriving.
Today’s CIO is as much a business leader as a technological guru…CIOs need to be able to translate the capabilities of complex technology to users.
Successful CIOs will focus largely on the BT agenda — investments in technology that win, serve, and retain customers.
Technology Leaders Have a Unique SkillsetLeaders must know the technology, the business, and operations
Technology Business Operations
You are All Technology LeadersSalesforce Admins know technology, business, and operations
Business
Operations Technology
Know the Technology
Guide Your Business
Practice Operational Excellence
Lead Your Company to the Future with Lightning
Know the Technology
Guide Your Business
Practice Operational
Lead Your Company tothe Future with Lightning
Meet the New Salesforce
CustomizableBuilt for you, 100% customizable on the Salesforce Platform
EverywhereNew seamless desktop and mobile experience
SmartSales intelligence built-in
Introducing Lightning Experience:Salesforce, Reimagined
NEW
What’s Available in Lightning ExperienceThis is the beginning of a multi-release journey
Winter ’16 (NOW) SALES
Spring ’16+ SERVICE, PLATFORM
Accounts and Contacts Opportunities Leads Activities Reports Dashboards Files Workflow Rules Chatter Cases Custom Objects Visualforce
App Builder Customization Person Accounts Account Teams Opportunity Teams Campaigns Product Selector Advanced Charts And More!
Know the Technology
Guide Your Business
Practice Operational
Lead Your Company to the Future with Lightning
The Road to Lightning ExperienceIt’s more than just flipping a switch, yelling surprise, and throwing confetti!
New Trails and Badges Specifically For Admins
Admin Trail Beginner
Platform Basics
Data Modeling
Data Management
Salesforce1 Mobile
Chatter Basics
Reports and Dashboards
UI Customization
CRM Basics
Accounts and Contacts
Leads and Opportunities
Events
Admin Trail CRM
Data Security
Formulas and Validations
Process Automation
Change Management
Lightning App Builder
Event Monitoring
Admin Trail Intermediate
Lightning Trails & Badges For Admins and Users NEW
Admin Trail Migrating to Lightning Experience
Lightning Experience Basics
Lightning Experience Features
App Customization Lite
Lightning Experience Rollout
Admin Trail Starting with Lightning Experience
Salesforce Basics
App Customization
Lightning Experience Rollout
Sales Rep Trail Using Lightning Experience
Salesforce User Basics
Salesforce User Tour
I
Connected to Admin PlaygroundThe safe and easy way to get hands on with the latest features
LearnNew Skills
Complete Challenges
EarnPoints & Badges
AppExchange For ComponentsPre-built components to assemble apps and pages
Build Apps EasilyWith pre-built Components from Salesforce partners that work for any device !
Get Started FastKick start building with an out-of-the-box Component set from Salesforce
Extend and InnovateUse Components from AppExchange with your own custom-built Components
Lightning Design System
Design Beautiful Apps Salesforce style guides and modern enterprise UX best practices built-in
Deliver Apps FastAn open source framework and reusable code base to build appsin record time
Build pixel-perfect apps
Engage with Your Users
Gather User Feedback Use Chatter Groups to house key informationQuick Actions let users give feedback from anywhere
Administer from Anywhere Use SalesforceA to administer on the goTake notes and post tips from Salesforce1
SABWA Salesforce Administration by Walking AroundWatch how they use Salesforce
The Road to Lightning Experience
Learn with Trailhead Modules
Winter 16 Release Notes
Migrate Your Org
Experiment in Admin Playground
Lightning Launch
Explore Lightning Components
Lightning Design System
Winter ’16 Pre-Release
Rollout
LEARN
Test Use Cases
Prepare Users
GET HANDS ON
ENGAGE
Know the Technology
Guide Your Business
Practice Operational Excellence
Lead Your Company to the Future with Lightning
The Admin’s Role is in the Center of it All
Sales Ops
Execs
Sales
Marketing
Customer Support
Customers
Developers
Partners
Know The Technology
Guide Your Business
Practice Operational Excellence
You are the Ambassador to the FutureUse these skills to bring your company to the future!
Cloud Expo
“APAC Success Central” group on the Success Community
#SFAPAC
success.salesforce.com
Tell us your story!