advertising campaign of jharkhand tourism
TRANSCRIPT
A PROJECT REPORT
ON
ADVERTISEMENT CAMPAIGN
FOR
JHARKHAND TOURISM
DEPARTMENT OF MANAGEMENT
BIRLA INSTITUTE OF TECHNOLOGY, MESRA, RANCHI
Submitted By:
Alok Kumar (MBA/1088/2008)
CONTENTS
1. INTRODUCTION
2. ADVERTISING OPPORTUNITIES
3. TARGET MARKET
4. ADVERTISING OBJECTIVES
5. ADVERTISING BUDGET
6. MEDIA STRATEGY
7. CREATIVE STRATEGY
8. PRETEST AND RELEASE
9. EVALUATION AND POST TEST
10.CONCLUDING LINES
INTRODUCTION
The task which has been put forward is quiet challenging. Firstly we would like to
acknowledge the Government of Jharkhand for thinking of promoting Jharkhand as a
tourist destination. Secondly it’s our privilege and at the same time a matter of great
honour that the Government of Jharkhand has bestowed upon us with the
responsibility of designing an attractive ad campaign for promoting tourism for this
land of forest.
Now to begin with the ad campaign which we have designed, it is a complied work of
intense research which leads to an attractive advertisement campaign. Our entire
team have put in intense efforts to develop an optimum financial and technical detail
which was required from your side.
We started with analysing the various opportunities available for advertising the
project and then have streamlined the target audience for our project. Target
audience has been determined on the basis of various particulars given for the
project like time frame, geographic boundary, etc.
A great emphasis has been given to the aspect of the campaign. In this concern our
team have worked day in day out to apportion an appropriate budget. The various
cost centres have been rigorously evaluated to reach the final budget for the project.
Taking into consideration the entire demographics of our target audience, we
attempted to select a media mix which will have the maximum reach to the people of
Jharkhand. Thanks to our creative team that they have come out with an attractive
advertisement which is blend of informative as well as persuasive. On our part we
have done the pre-test and the campaign is all set to release.
The evaluation and post testing technique for our ad campaign has also find a
mention in the concluding lines of ours.
ADVERTISING OPPORTUNITY
The land of forest and the ethnic beauty of this place from what a poet views is that
this land is still untouched. The crux of the matter is furray of opportunity are there
for advertising this place as tourist hub. Our research team suggest that this place
provides an immense opportunity for putting forth an ad campaign. The following
points appraise the advertising opportunity.
The recent trends have shown that people of Jharkhand have grown a
substantial interest for tourism with time but are moving out of the state in
search of travel destinations. Thus there is a presence of primary demand
for tourism at the first place. So there is always an opportunity to attract such
audience on the grounds of ethnic beauty, pilgrimage, natural resources etc.
There is a good chance of differentiating the tourism of Jharkhand vis-a-vis
the tourism of any state of the country. The state provides many kinds of
tourism in the likes of mining, adventure, eco-tourism etc.
After the separation of Bihar from Jharkhand people have more disposable
income in their hand especially after commercialization of the state.
TARGET AUDIENCE
Keeping in mind the geographical location, time frame and demographics the target
audience has been streamlined. The government has maintained that this
advertisement is for the incumbents of the state so that we can say the boundary of
the target audience has been given.
Who are the prospects?
What are their need specifications?
When do they like to travel?
A rigorous analysis of all the above questions has been done. Thus we ended up
categorising the target audience on the following basis:
1. Income distribution
Upper Class – People having disposable income of Rs.
10000/man in a family
Middle Class – People having disposable income of Rs.
5000/man in a family
2. Age distribution
Old age people – There are pilgrimage destinations like
Deoghar, Rajrappa, etc. which catches attention of this age
group.
Middle age group – There are various destinations like Bethla
Forest, Netarhaat and various Falls like Dasam Falls, Jonha
Falls etc. which attracts the attention of such age group.
Youth – There are various types of tourism like adventure,
mining etc.
ADVERTISING OBJECTIVE
• To develop knowledge and liking for Jharkhand as a tourist destination
through a judicious blend of informative and persuasive advertising.
• To attract more people to visit Jharkhand during the festive season.
People of Jharkhand often move out of the state for travel and tourism. The sole
reason for this is that they have the least of knowledge about the various attractive
tourist destinations available within the state. Thus our first and foremost priority is
to provide knowledge about the various options available within the state for the
domestic tourists.
It has been seen that other tourist destinations are presented in a more attractive
manner so as to attract the tourists of not only that state but other states also. Thus
we not only have to provide knowledge but also present the tourism of the state of
Jharkhand in such a manner that the target audience develops a liking for the same
over other tourist destinations.
During the entire year people are busy with their work. Thus it is the festive season
when they get time to move around and have a healthy time outside home with
family and friends. They often choose destinations where they can have fun and can
get rid of their clutter. In this sense the adventure tourism, mining tourism and eco-
tourism of Jharkhand can be a handsome proposition to invest in.
Objective – 1
Create awareness among 90% of the target audience.
Objective – 2
Use simple messages.
Objective – 3
Providing detailed description about various communication modes for reaching the
destination.
Objective – 4
Build favourable attitudes by conveying useful information about various spots.
ADVERTISEMENT BUDGET
To advertise we need funds for the same. The preparation of budget i.e. allocation
of funds to various cost centres is very much necessary before proceeding for the
designing of the campaign. It is a very critical aspect of the designing of the
advertisement campaign. After all the reason behind this is the profit motive of the
advertising agency.
We have considered some of the underlying factors while setting the advertisement
budget:
1. Since our product, Jharkhand Tourism, is in its introductory stage in its life
cycle so we plan to put it in an aggressive advertising campaign.
2. In order to achieve an aggressive campaign we have selected an effective
media mix comprising local newspapers, cable, radio and FM stations,
internet, billboards and national dailies.
3. The kind of frequency which we have planned has also played a determining
factor in apportioning the budget.
In this present scenario, our team has followed the “Build-Up” approach in
calculating the advertisement budget. The “Build-Up” approach refers to the process
of calculating the advertisement budget by following the said steps:
1. Setting of advertising objective.
2. Activities necessary to achieve the plan.
3. Cost of different advertising elements is budgeted.
4. Total adverting budget is finally approved by the top management.
Method employed for calculating advertisement budget is “Objective-Task” Method.
This method involves:
1. Objective - Create awareness among 90% of the target audience.
2. Strategies and tasks to be undertaken – Advertise in local and national
dailies, cable channels, billboards and hoardings, radio etc.
3. Estimate associated costs – Media costs which include newspapers,
television, billboards, and radio. Thus forming the major part of the cost.
Apart from that there are various miscellaneous costs also.
Budget for the first three months
MEDIA
VEHICLE
OCTOBER NOVEMBER DECEMBER JANUARY FEBRUARY MARCH TOTAL
Newspa
pers
Rs. 25,000
x 8 x 2 = Rs.
4,00,000
Rs. 25,000
x 8 x 2 =
Rs.
4,00,000
Rs. 25,000
x 8 x 2 =
Rs.
4,00,000
Rs. 25,000
x 4 x 2 =
Rs.
2,00,000
Rs. 25,000
x 4 x 2 =
Rs.
2,00,000
Rs. 25,000
x 4 x 2 =
Rs.
2,00,000
Rs.
18,00,00
0
Pamphl
ets (only
for the
cities
mention
ed
based
on our
target
Rs. 2 x
10,000 x 2 x
2 = Rs.
80,000
Rs. 2 x
10,000 x 2
x 2 = Rs.
80,000
Rs. 2 x
10,000 x 2
x 2 = Rs.
80,000
- - - Rs.
2,40,000
audienc
e)
Radio Rs. 36,000 Rs. 27,000 Rs. 45,000 Rs. 18,000 Rs. 18,000 Rs. 18,000 Rs.
1,62,000
Local
channel
s
Rs. 2,000 x
2 x 50 = Rs.
2,00,000
Rs. 2,000
x 2 x 50 =
Rs.
2,00,000
Rs. 2,000
x 2 x 50 =
Rs.
2,00,000
Rs. 2,000
x 1 x 50 =
Rs.
1,00,000
Rs. 2,000
x 1 x 50 =
Rs.
1,00,000
Rs. 2,000
x 1 x 50 =
Rs.
1,00,000
Rs.
9,00,000
Local
news
channel
s
Rs. 3,000 x
2 x 50 = Rs.
3,00,000
Rs. 3,000
x 2 x 50 =
Rs.
3,00,000
Rs. 3,000
x 2 x 50 =
Rs.
3,00,000
Rs. 3,000
x 1 x 50 =
Rs.
1,50,000
Rs. 3,000
x 1x 50 =
Rs.
1,50,000
Rs. 3,000
x 1 x 50 =
Rs.
1,50,000
Rs.
13,50,00
0
Billboar
ds and
posters
Rs.
5,000 x
50 = Rs.
2,50,000
NOTE: Full Page – 52 cm x 33 cm (Size); Half Page - 26 cm x 33 cm (Size)
Unit for newspapers: cost/cm2 is to be Rs. 360. A total of Rs. 25,000 for the half
page advertisement (approximately) is to be charged
Unit for radio: Rs. 300/10 seconds everytime.
Total budget for the advertisement campaign comes out to be Rs. 47,02,000 for the
period October to December. The tender which we have filed is of Rs. 70,00,000.
Thus our margin will be Rs. 18,00,000 after apportioning Rs. 4,00,000 to various
miscellaneous expenditures.
MEDIA STRATEGY
Demographics of our target audience, their attitudes, etc. have suggested us to take
the media mix of the following type.
1. Print Media – Newspapers (Prabhat Khabar & The Times of India)
2. Electronic Media – Local cable channels (ETV Jharkhand & Taja TV)
3. Radio – FM stations have tie-ups with the local newspapers so we have
selected these media vehicles which are BIG FM, Radio Dhoom & Radio
Mantra.
4. Outdoor media – Billboards, posters.
Newspaper has the widest reach among the various media vehicles. The cost for
advertising via this media is relatively less. The reach of this media to our target
audience is estimated to be the largest. One of our objectives is to make 90% of our
target audience aware about the tourist destinations in Jharkhand and newspapers
in the form of local and national dailies can very well comply with this objective as it
has the benefit of mass coverage. It is basically an awareness based campaign so
we are required to provide the details and specifications about Jharkhand’s tourism
viz. security concerns, communication aspects, expenses involved and other such
details. For all this we require a large media space and newspapers does a good job
in this regard. The pamphlets which we have designed to promote Jharkhand
tourism can be inserted in the newspapers and thus circulated in the state. It
involves lesser cost, more information and larger reach. So newspapers are our first
priority in our media mix.
Middle age groups especially the ladies and housewives watch television more
frequently so we have yet another option of promoting Jharkhand tourism during this
period in ht local channels. In this regard we have prepared a 60 seconds video
depicting various destinations of tourist attraction in Jharkhand. We have also
designed a 30 seconds video which will be focusing on pilgrimage destinations of the
state in particular and details regarding reaching the places from various parts of the
state which we have thought to present through the state news channels ETV
Jharkhand & Sahara Jharkhand. The reason behind this is that the old age group
often views such channels and are more interested in the pilgrimage and ethnic
centres.
Youths who are a major part of our target audience though targeted from the above
media vehicles but we have seen that they very often listen to FM stations so we
have planned to focus three of the premier stations of the state through which we
can grab the attention of young people.
We have selected various cities of the state where billboards and posters can be put
up. In this regard we have chosen locations where the density of our target
audience is the maximum. Our research has shown that the people of the state
capital Ranchi prefer travel and tourism compared to their counterparts in the other
parts of the state. Thus the number of billboards and posters to be put up is decided
to be the maximum in the city.
Following is the details of the billboards and posters put up in various cities:
CITY BILLBOARDS AND POSTERS
Ranchi 10
Dhanbad 8
Jamshedpur 8
Bokaro 6
Deoghar 3
Daltonganj 3
Others 10
This gives a basic structure of how we proceeded with the outdoor media, name of
the places where the hoardings will be put up in the various cities are not maintained
but that will be strictly based on the various hotspots of these cities.
MEDIA SCHEDULING
Time period assigned to us is from October to March. This time period is full of
festivities and vacations. Based on this and our target audience we have planned to
segregate the entire campaign into two parts - an aggressive campaign upto
December followed by a steady promotion which will have relatively less frequency
of media mention.
Scheduling is concerned with timing the insertion of advertisement in selected
media. The schedule will follow the below pattern:
First three months i.e. from October to December - Our media scheduling approach
will that be of continuity.
Next three months i.e. January to March – Our media scheduling will that be of
flighting.
This has been decided keeping in mind the various festivals that would take place in
the first three months of our campaign. In the first part we can see that there are lots
of vacations like winter holidays, Christmas and Diwali when people break their daily
monotonous routine and plan to visit various tourist destinations. Thus our objective
would be grabbing the attention of those people in this favourable time period the
most. Hence continuity has been chosen to support the aggressive campaign in the
first half.
In the second half the frequency of ad insertion will be less and will focus on
developing the linking for Jharkhand tourism.
First three months
Newspapers - Mentioning twice a week
Pamphlets – Twice in a month in newspapers
Radio – Mentioning everyday: 1st month - 4; 2nd month – 3 & 3rd month – 5
(In December people plan to visit more places of tourist attraction so we have
decided to give the maximum mention)
Local channels – Twice daily
News Channels – Ad to be displayed twice daily at prime time (9 am and 9 pm).
Next three months
Newspapers - Mentioning once in a week
Radio – Mentioning twice a day
Local channels – Twice daily
News Channels – Ad to be displayed once daily
CREATIVE STRATEGY
Now we come down to the most vital component of the advertisement campaign i.e.
determining the creative strategy.
Message Theme
Our message theme has been a blend of emotional and rational approach.
Numbers, letters, words and concepts have been specified for ascertaining the
rational themes. Feelings, abstract ideas, images have been effectively designed to
strike a balance for the message theme.
We have tried to develop the relevance of Jharkhand tourism for the audience of
Jharkhand in respect of time and space boundary.
The selling strategy of ours has featured the following:
1. Benefits accrued (In our ads we have tried to focus on the value proposition
involved in choosing the state as a tourism destination. For the incumbents of
this place it will always be cheaper to go for the various tourist spots of the
state and enjoying the time out.
2. Attributes which give the distinctive difference to Jharkhand tourism have also
find a mention in the various ads of ours through various media vehicles so
we have applied the concept of product differentiation to adhere to one of our
objective of liking. The beauty of various Falls, the state being abode of
forests, favourable climate, eco-tourism, mining tourism, adventure tourism
are the various distinctive differences and we have tried to insert at specific
places keeping the target audience in our mind.
3. The USP of our product i.e. Jharkhand tourism have found a mention in the
punch lines of our ad campaign. The biggest advantage which Jharkhand
tourism provides is that our target audience can avail the benefits of staying in
their own state, travelling less, spending quality time at a less cost.
4. Our focus will be on providing the generic qualities of tourism, the distinctive
differences, and advantages on the cost front and touching the emotions of
people (pilgrimage for old age people).
Creative Depiction (ad insertion)
Newspapers:
Local Newspapers: Prabhat Khabar
National Daily: Times of India
Punch line: Feel the soul
Space: 26 cm x 33 cm (Coloured)
Message Contents:
Jharkhand Tourism
Informing the target audience about various new concept of tourism available in
Jharkhand like mining tourism, adventure tourism, eco-tourism, pilgrim tourism.
Photos of various tourist destination like Dimna lake, Massanjore, Bethla National
Park, Singbhum, Bokaro, Dasaam falls, Johna falls, Deoghar in an alternative
manner in consecutive issues in a very attractive way to create an appeal to explore
Jharkhand.
Showing the most attractive tourist packages giving some details of some good
hotels, rest houses, inns, etc.
Attractive colour combination creating an appeal for tourism and also proper style
and size of the font.
Phone Numbers, email id and the website of the Jharkhand Tourism.
Bill boards:
Places for putting Billboards: Various market places of different cities of the state,
Highways like, NH33, NH23, state highways, railway stations, commercial centres
etc.
Message Contents:
Jharkhand Tourism
Atleast one photo of any tourist destination of Jharkhand.
BIG IDEA
The campaign will be known as ‘Feel your own soul’ campaign and should be
designed in such a way that it catches the attention of the target audience so that
they have to stop look and listen.
Undoubtedly it’s an original idea.
Relevance – Festive season will attract more people. Moreover the idea talks about
feeling your own soul as our target audience are the inhabitants of Jharkhand itself.
The punch line which will transfer the selling strategy statement into an exciting
attention getting and memorable message.
“There are many things in life that will catch your eye.
But only a few will catch your heart.... pursue those.”
So this goes in making the big idea exciting.
Order of presentation
In all of our messages we will follow this order:
1. Informative: It will give the details about various tourist destinations and
various modes of communication
2. Persuasive: The distinctive differences as compared to other tourism hubs
e.g. emphasising pilgrimage centres for targeting our old age target audience,
adventure tourism for youths etc. It will also contain the cost effectiveness
involved in travel and tourism for the target audience.
PRE-TEST OF AD CAMPAIGN
As we have seen that a huge investment is involved in designing and launching an
ad campaign therefore pre-testing of an ad campaign is utmost essential and cannot
be over emphasised. Moreover if the error can be detected at an early stage a lot in
terms of energy, time and cost can be saved.
For print media:
We will go for the following
1. Direct questioning: We will go to the mentioned cities and through direct
questions we will try and get feedback about the effectiveness of the ad.
2. Order of merit: Respondents are shown alternative ads and asked to rank
them according to their preference. Respondents will be randomly selected
across the demographics of our target audience.
For Broadcasting:
1. Clutter test: We will try and measure whether our audios and videos are able
to break the clutter of varied advertising.
POST TESTING
Once the ad is designed, pre-test done and the ad is released to generate an
effective feedback we sincerely advice for effective post testing technique. This will
truly measure the effectiveness of our ad campaign in respect of our objects met.
We can follow the below post test techniques:
1. Recall
2. Tracking studies
3. Enquiry
CONCLUDING LINES
Jharkhand as a tourist destination has got a great opportunity when it comes to
advertising. It’s been a great pleasure for our team to work in cohesion and attempt
to develop an effective advertising campaign to promote the place of tourism. We
have seen that the concerned product is still in its introductory stage and our target
audience is quite unaware of the value proposition of the Jharkhand tourism. So we
work in the direction of providing the generic advantages of Jharkhand’s tourism and
the distinctive features of the various spots. But then when people have a
preference of spots outside the state to develop a liking was some there present on
the cards as well. We attempted t do so by going for an effective media mix on
which our creative messages move in line to meet our objectives.
The creative team has really worked to strike a balance in order to touch the rational
and emotional part of our audiences mind.
Economy in action is always the most significant factor and so our entire team have
tried to develop a campaign in the most efficient way. And here the persuasion and
the interpersonal skills play a major role. The frequency and space selection was
also effectively done keeping economy in mind. But then quality of message
insertion has not been compromised.
Concluding lines will be that an optimum trade-off between the quality of message
dissemination and cost minimisation has been attempted to achieve for this ad
campaign for Jharkhand tourism by our team.