advising struggling students september 13, 2012
DESCRIPTION
Advising Struggling Students September 13, 2012. Presenters. Jennifer D. Van Norman Director of Student Case Management. Erin Pitts Collegiate Success Coach. Robert White Assistant Director of Advising at INTO. Session Overview. Philosophy Advising and Academic Struggles - PowerPoint PPT PresentationTRANSCRIPT
Jennifer D. Van NormanDirector of Student Case Management
Erin PittsCollegiate Success Coach
Robert WhiteAssistant Director of Advising at INTO
Presenters
Session Overview
•Philosophy•Advising and Academic Struggles•Personal Struggles•Student Consultation Team•Case Management•University Policies•Questions & Answers
CSU’s PhilosophyEarly identification and intervention
helps everyoneMultiple reporting mechanisms are
important – Advisers are often the first to hear of or notice student struggles
Multiple resources can provide effective interventions – You don’t have to be the expert in everything, you can refer a student to multiple resources
Safety & Success are the primary focus
CSU’s Philosophy
Model of Strategy
Identification --- Prevention --- Post Incident
Advising and Academic Struggles
• Early Grade Feedback• Precipitous Change in
GPA• Referral
Identification
• U-TURN• Proactive
Outreach• Project Success• PEAK• RAM Reconnect
Prevention
• Repeat Delete• Retroactive
Withdrawal
Post Incident
Advising and Academic Struggles
Incomplete Policyhttp://registrar.colostate.edu/faculty-incomplete-grades
Academic Dismissal Appealhttps://secure.casa.colostate.edu/application/ssc/appeals/
Retroactive Withdrawal Appealrefer student to CASA
Registration Appeal (audit, pass/fail, late withdrawal)registrar.colostate.edu/Data/Sites/1/pdf/Registration-Appeal-
Checklist.pdfGrade Change Appeal
http://www.conflictresolution.colostate.edu/grade-appealsPlanned Leave Policy
Coming Fall 2013
Post Incident
Who is a Struggling Student?◦ Student is
argumentative, belligerent, inappropriate
◦ Student reports health or mental health concerns that interfere with daily life
◦ Another co-worker/ student/staff/family member reports strange or out of character behavior
◦ Student reports thoughts or behaviors of harming self or others
◦ Student has uncharacteristically stopped attending class/work
◦ Student turns in written or online work/emails/social network posting that is disturbing
◦ Student communicates in a bizarre fashion (email, voice mail, in person)
◦ Any behavior that you find disturbing or alarming
Mental Health First Aid Action Plan
Working with Struggling Students
Action A Assess for risk of suicide or harm
Action L Listen non-judgmentally
Action G Give reassurance and information
Action E Encourage appropriate and professional help
Action E Encourage self-help and other support strategies
What is a “Case Manager”?Core functions
Works with students in “crisis”Hospital LiaisonConnect students to campus resourcesCoordinate transitions to/from CSUAssist students and families with
internal procedures (withdrawal, appeals, etc.)
Personal Struggles
Person Identified by faculty, staff, student, co-worker, community or family member and contacts the Division of Student Affairs.
Behavior of person is NOT perceived as a direct threat or disruptive to others
Behavior of person IS perceived as a direct threat or disruptive to others
Information Gathering/Referral from/to collateral agencies/programs on campus that may include:•Other faculty/staff/students•Resources for Disabled Students•Conflict Resolution and Student Conduct Services•Student Case Management •Women and Gender Advocacy Center•University Residence Life•CSU Police Department
Student Consultation Team:
The team(s) recommend and initiate responses that provide for the well-being, safety, and respect of those involved and the CSU community as a whole.
Plan from recommendations of all involved that may include:•Conflict Resolution and Student Conduct Services•Ongoing case management•Parent/Guardian involvement•University Withdrawal•Mandatory Referral/Termination/Involuntary Withdrawal•Referral to campus or community resources•No action•Other
Struggling Student
Student Consultation TeamThis committee is convened when an incident involving a student occurs that could potentially cause harm to the student, other students, staff, faculty or the community. The team recommends and initiates responses that provide for the well-being, safety, and respect of those involved.Student Consultation Team:
•Special Advisor for Support & Safety Assessment (Chair)•Dean of Students•Assistant Dean/Director of CRSCS•Director of Student Case Management•Public Relations•General Counsel Office•Director of Counseling Services•Director of Residence Life•Associate Director of WGAC •CSU Police Representative•Director EAP & Ombuds
Tell Someone!If you are concerned about a student OR an employee, Tell Someone.
Signs that a student OR employee may need help• Written or verbal references to violence, suicide or death, or drawings of that nature • Thoughts, plans, means and intent related to suicide or homicide.• Looking for ways to kill oneself by seeking access to firearms, pills or other means • Making overt references to suicide or homicide • Unusual or changed pattern or interaction with others • Change in academic or job performance • Change in personal hygiene or dress • Excessive absences or tardiness to class or work • Repeated requests for special consideration, especially when this represents a change
from previous behavior • Engaging in risky behavior or behavior that causes injury to themselves such as cutting • Strange or bizarre behavior indicating loss of contact with reality • Expressing feelings of hopelessness, helplessness or severe psychological pain • Noticeable change in behavior • Isolation from family or friends • Swollen or red eyes • Dramatic weight loss or gain • Depressed mood or low energy • Hyperactive or rapid speech or mood • Excessive anxiety • Disruptive or threatening behavior • Problems with peers or family members • Exaggerated emotional response that is obviously inappropriate to the situation • Abusing drugs or alcohol
http://safety.colostate.edu/tell-someone.aspx
University Policies & Strategies
Public Safety Team • Health and Safety Referral Form http://safety.colostate.edu/forms/report-distressed-individual.aspx• Dedicated Phone Line (970) 491-1350
Campus Safety and the Clery Act• Timely warning policy (what are you required to report) http://police.colostate.edu/pages/timely-warning.aspx
Psychological Assessment and Student Withdrawal for Personal or Campus Safety• Recommendation from the Student Consultation Team and approved by Vice President http://policies.colostate.edu/PolicySearch.aspx?xGplID=ejwslrkXwng=
Questions & Answers