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MPS values 3

MEDICAL PROTECTION SOCIETY

PROFESSIONAL SUPPORT AND EXPERT ADVICE

1

A guide to MPS membership



United Kingdom

The benefits of belonging to

the worlds leading medical

defence organisation

www.mps.org.uk


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Contents

A guide to MPS membership

This booklet is an introduction tothe benefits of MPS membership.It describes what we do and sets

out the main benefits and obligationsof membership.

More information can be found on theMPS website. The information in theguide was current at the time of goingto press, but it may change over time

so the MPS website is kept up to date.

About MPS 3

MPS values 4

MPS indemnity 7

Benefits of membership 9

15

17

Co-operation 19

21



Making the most of

membership

Limitations of

membership

Tony Mason

Chief Executive

Eligibility forassistance


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MPS is not an insurance company. All the benefits of membership of MPS are discretionary as set out in the Memorandum and Articles of Association. 3

About MPS

MPS was founded in 1892. It is a membership organisation

of healthcare professionals, providing comprehensive

professional indemnity and expert advice and assistance to

more than 265,000 members in over 40 countries around

the world.

As a mutual, not-for-profit professional organisation, MPS

is owned by and accountable to its members. Our

purpose is to protect and promote members professional

interests, often in a changing environment. We believe that

patients who have experienced an adverse event are

entitled to, and should receive, a full and open explanation.

We also believe that patients who have been harmedthrough a members negligence should receive fair

compensation.

We are committed to supporting members throughout their

careers, and strive to help them wherever possible.

We offer risk management tools to reduce members

exposure to risk, and so improve their patients safety and

satisfaction.


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MPS values



4

Our principles and purpose are encapsulated in the core

values of security, quality and fairness, and in our

commitment to being at the heart of the profession.

Security

Fear of litigation tends to rate highly on doctors lists

of anxieties, so choosing a reliable indemnifier that you

can trust will be important to safeguard members

peace of mind.

Trust comes from confidence that the indemnifier has

its members interests at heart, and the resources and

expertise to provide the assistance they need. MPSmeets these requirements: as a mutual society,

protecting members reputations underpins all we do;

we are financially strong, and are committed to

employing highly skilled doctors and lawyers to handle

members cases.

MPS has been assisting members of the medical

profession for almost 120 years and, during that time, has

earned a reputation as a dependable partner for doctors

facing medicolegal challenges. We are also forward-thinking

in our future planning.

MPS indemnity is enduring. Members do not have to

worry about making indemnity arrangements to cover their

retirement or breaks from practice. They can also take

comfort in knowing that the indemnity continues even after

their death. This is described in more detail on page 7.

QualityThe level of service we provide rests on the quality of the

staff. MPS staff take pride in providing the best service they

can. We provide the training they need to do their work

competently, and they bring the enthusiasm, intelligence

and commitment to excel at their jobs.


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We believe in a high quality, personal service. We do not

think of members as being all alike. Our membership

team are highly-trained MPS staff rather than an external

call centre.

We treat all people equally and are committed to providing

a high-quality service to everyone we deal with, irrespective

of any personal characteristics, including race, gender,

sexual orientation, disability, religion or belief.

Fairness

Fairness is at the centre of all our actions and decisions. We

place high value on being moral and fair in our dealings, both

with members and external suppliers. We firmly believe in

being transparent and open in how we conduct business.

MPS holds a large fund of money for the benefit of members.

This is a responsibility we take very seriously as it is crucial

that the money be managed wisely so that sufficient fundsare available for assisting members whenever their need

arises. This means exercising good stewardship to secure

the ongoing financial health of MPS and to ensure that the

benefits of membership are allocated fairly in accordance

with our objectives.

Transparency is a key aspect of accountability to which we

fully subscribe. We publish clear information about our

financial position and the remuneration of the Chief Executive

and non-executives each year in our Annual Report andAccounts.

The Combined Code on Corporate Governance sets out

best practice for the corporate governance of listed

companies. As an unlisted company, MPS is not obliged to

comply with the Code, but we have adopted its principles

of best practice as far as they apply to us.

Heart of the professionRight from the beginning, MPS has played a key role in

protecting the integrity of the medical profession.

Protecting the reputation of the medical profession and

allied healthcare professionals continues to occupy us.

We are active in the political sphere, using our years ofexperience and unique international perspective to bring

influence where it is needed to enhance healthcare

delivery or to oppose and reshape proposals that could

otherwise be detrimental to the interests and needs of

members.

5MPS is not an insurance company. All the benefits of membership of MPS are discretionary as set out in the Memorandum and Articles of Association.


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We also commit significant resources to providing risk

management and educational programmes for healthcare

professionals. As a mutual organisation, we share our

experience with stakeholders, to improve the quality ofhealthcare and understanding about patient safety.

MPS CouncilMPS Council is the companys board of directors, and

the majority of its members are clinicians elected by the

membership. It has discretion, which it exercises in

accordance with the purpose for which MPS exists ie,

in the professional interests of individual members and the

membership as a whole. Council uses discretion to directly

consider requests for assistance with cases that lie outside

our normal activities.

As the majority of Council members are healthcare

professionals, members can be assured that their cases will

receive an understanding and supportive consideration.

All authority ultimately rests with MPS Council. The Councils

obligations and powers (in addition to those imposed on or

granted to it by law) are set out in the Memorandum and

Articles of Association, available on the MPS website.



6


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7

Occurrence-based protectionMPS indemnity is provided on an occurrence basis. This

means that as long as the practitioner was a member of

MPS at the time of the occurrence of an incident, the date

on which a claim is brought or reported has no bearing on

the right to seek assistance.

Alternative models of indemnity provision usually specify

that the practitioner has a policy in place at the time of the

incident and at the time that a claim is reported. If there are

any gaps in the indemnity cover, changes to the policy or if

a policy has ended, then it is likely that no indemnity will be

provided leaving the practitioner facing potential financialruin and patients without compensation.

The nature of clinical negligence is such that there can be

many years, even decades, between the occurrence of an

incident and a claim being reported and, therefore, we

believe that the indemnity provided by MPS is the gold

standard for professional indemnity, giving peace of mind to

members and their patients.

Comprehensive indemnity

MPS indemnity is comprehensive, because we are not

restricted by detailed terms and conditions, and other

constraints found in insurance policies. We are often able to

help members with unusual problems.

MPS indemnity rests on the Memorandum and Articles of

Association, which specifies that all the benefits of

membership are to be granted at the discretion of MPSCouncil. This discretion allows us to respond to changes in

the medicolegal environment and assist members with

unpredictable problems. Our website and the material

published in Casebookshows the breadth of problems we

help with.

MPS indemnity

MPS is not an insurance company. All the benefits of membership of MPS are discretionary as set out in the Memorandum and Articles of Association.


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8

MPS indemnity is not limited by financial caps nor do

we impose a system of excesses. When we take on a

members case, we take care of all the legal costs and

compensation payments.

Advances in clinical practice, changing social

expectations and political agendas all influence the

medicolegal environment to varying degrees. Therefore it

is important that members indemnity arrangements are

assured to be both robust enough to accommodate

escalating costs and flexible enough to adjust to new and

unusual demands.

For more than a century, MPS comprehensive indemnity

has fulfilled just such a need. There have been numerous

instances when we have exercised our discretion and

assisted members with unusual problems or responded

quickly to emerging issues.

It allows us to exercise our discretion to assist members

with problems that may not have been foreseen and

therefore not included in a contract of insurance at the

time of an incident.

We believe that the combination of occurrence-based and

discretionary indemnity provided by MPS offers members

the best possible professional protection, and therefore the

greatest peace of mind.


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Benefits of membership

Medicolegal advice and representation

Telephone advisory service

Members may phone us for advice to help resolve everyday

dilemmas. Our medicolegal advisers respond to more than

18,000 telephone calls a year. Our phone line is open 24hours a day, 365 days a year, for urgent advice.

Clinical negligence claims

This represents about 20% of our caseload, but accounts

for the largest proportion of annual expenditure, through

indemnifying members for costs and damages payable in

clinical negligence claims.

Complaints

We can help members formulate a response to a complaint

and assist and support them through to the resolution of a

complaint. We work with members to look at why

complaints arise and how to minimise the risks of

recurrence.

GMC procedures

We can provide advice and legal representation for

regulatory council inquiries arising from health, performance,and professional or personal conduct. We can help

members from the outset, whether it be drafting a letter in

response to a GMC inquiry or providing high-calibre legal

representation at a full hearing.

Disciplinary procedures

We provide advice and representation where members faceallegations arising from the provision of clinical care to

patients, concerning their professional conduct,

competence and performance, or in relation to health

problems that are having a significant effect on their clinical

performance.


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Preparing for inquests/fatal accident inquiries (FAI)

We help members prepare a report for the coroner (or

procurator fiscal in Scotland) and advise them on how to

conduct themselves at the inquest or FAI. If necessary, we

can arrange for legal representation on their behalf.

Handling media attention

Where a member attracts adverse publicity, we can issue

press statements and act as spokesperson to the media to

shield them as far as possible from having to deal directly

with the press.

Criminal proceedings

We can help members who are the subject of criminal

investigations that arise directly from their provision of

clinical care to patients. This includes investigation or

prosecution for gross negligence manslaughter.

We can also help members who face an allegation ofindecent or sexual assault, if that arises from their bona fide

clinical practice.

It is unlikely that we would assist where the allegations arise

from personal conduct.



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Indemnity for good Samaritan acts

The benefits of MPS membership are available to members

who are involved in a claim arising from a good Samaritan

act anywhere in the world.

A good Samaritan act is one in which medical assistance

is given, free of charge, in a bona fide medical emergency

upon which you may chance, in a personal as opposed to

a professional capacity. Examples include roadside

accidents and emergencies at public events you attend as

a spectator.

In the unlikely event that legal proceedings follow, members

would be entitled to apply for assistance, no matter in

which country the legal proceedings are commenced.

Unusual requests for assistanceMembers sometimes come up against problems that are

out of the ordinary. Our guiding ethos is that we are here to

help, so members should not assume we will not help, just

because they have encountered a problem that is unusual.

MPS considers borderline requests for assistance on the

merits, balancing the individual members needs against

their responsibility to use members funds wisely and in the

interests of the membership as a whole. The following are

examples of problems where detailed consideration of the

exercising of discretion to assist may be warranted.

Criminal proceedings arising from non-clinical practice

We can provide advice and assistance to members with

legal problems arising directly from their clinical practice.

We can exercise our discretion to assist with criminal

allegations, but this does not usually extend to allegations

of fraud or theft, on the basis that these offences arise from

the business aspects of practice. However, we recognise

that there may be rare occasions where the boundaries arenot clear-cut and it may be appropriate to help. Each case

is assessed on its merits on an individual basis.

We do not pay or reimburse fines or prosecution costs

following a conviction, but we do assist members with

advice and representation before the GMC when a

member is being investigated as a result of criminal

proceedings.

It is unlikely that we would assist with claims brought for

compensation following a conviction for fraud, theft and

similar offences, or damages for personal injury following

11MPS is not an insurance company. All the benefits of membership of MPS arediscretionary as set out in the Memorandum and Articles of Association.


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criminal acts outside recognised clinical practice. Members

who have been acquitted of a criminal charge may apply to

MPS for assistance with any ensuing civil claims, and each

case will receive individual consideration.

Allegations of fraud

It is unlikely that we would provide assistance in connection

with allegations of fraud arising from business dealings.

Occasionally, allegations of fraud may have arisen from

professional life, for example, errors on a CV, or in research.

Such cases are considered on their individual merits.

Defamation

If a member is the named defendant in a defamation claim,

we may assist if the matter arises from their professional

practice. Such assistance may extend to an indemnity for

legal costs and disbursements, but is unlikely to extend to

the payment of compensation awards.

Members who are involved in a radio or television

programme should ask the producer for an indemnity before

agreeing to participate. Where a member is an official

spokesperson for a medical association or royal college, we

would expect that organisation to handle the matter and to

provide an indemnity for legal costs and damages.

MPS may exercise its discretion to assist a member in

bringing a defamation action if the alleged defamation stems

from their professional practice and their professional

reputation is likely to suffer serious harm. In this situation we

would review each case as it develops, retaining the right to

withdraw assistance at any stage, depending upon

developments in the case and legal advice received. Having

decided to provide an indemnity in respect of the members

legal costs, we would normally take responsibility for paying

the legal costs incurred, even if the action is unsuccessful

or withdrawn.

We are unlikely to support one doctor suing another doctor.

Other employment and disciplinary issues

MPS is unlikely to assist where a member faces a

disciplinary investigation or hearing arising from:

Employment or contractual issues

Personal conduct, whether or not during the course of

the provision of clinical care

Working relationships with colleagues

The business of practice.



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Where the allegations involve both personal and professional

conduct issues, it may be appropriate for both MPS and the

relevant trade union or medical association to be involved.

MPS is unlikely to provide assistance with claims of race,

gender and disability discrimination. Cases relating primarily

to discrimination are the province of medical

associations/trade unions (BMA, HCSA or equivalent

bodies). We recommend membership of such an

organisation for help with contractual disputes and

allegations of bullying, harassment or discrimination.

Education and risk managementMPS strongly believes in the preventative value of education

and risk management. MPS has a wealth of experience

and expertise in helping doctors and other healthcare

professionals with ethical and legal problems, and in

reducing the risks, that arise from their practice. This

provides a unique insight into the reasons why things go

wrong and why complaints and litigation occur, and into

what can be done to reduce this.

MPS facilitates risk assessments in clinical settings,

collaborating with academic institutions to deliver accredited

13MPS is not an insurance company. All the benefits of membership of MPS are d iscretionaryas set out in the Memorandum and Articles of Association.


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14

courses in risk management, and offering a range of

workshops designed specifically for healthcare professionals.

The educational programmes available are based on more

than 100 years experience and expertise in this field, and

include courses and other programmes covering:

Clinical risk management

Practice systems and processes

Communication and interpersonal skills

Professionalism and ethics

Medicolegal issues.

One of the features of many complaints and claims against

healthcare professionals is that of poor communication.

In 2007, MPS acquired The Cognitive Institute of Australia,

a specialist provider of communication skills and risk

management training to healthcare professionals

throughout the world. Their widely acclaimed courses form

a key part of the courses now offered by MPS.

We also produce a range of educational materials, including

Casebookand other medicolegal publications, information

leaflets and online educational products. The MPS website

contains useful advice for reference or download, and

printed copies of our publications are also available to

members.

Stakeholder engagementWe play an active role in the health-policy sphere,

exercising our influence to ensure that legislation and

government policy decisions take into account the views

and interests of members and the wider profession.

This takes the form of lobbying members of parliament andthe devolved bodies, responding to consultation

documents, hosting conferences and collaborating with

other healthcare organisations.


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MPS is a discretionary mutual society, not an insurance

company. Members can ask us for advice or assistance

with any medicolegal problem arising from their clinical

practice and requesting help is as simple as picking up

the phone or writing us a letter or email.

Apologies and explanationsIn our experience, complaints arise because patients are

unhappy and this is often due to poor communication.

Once the facts have been established, we advocate a

policy of full and open communication. An explanation may

be all that is needed to reassure a patient and avoid any

escalation.

A wall of silence after an adverse incident can compound

mistrust, and provoke formal complaints and legal action.

If it is clear that something has gone wrong, an apology is

called for, and it should be forthcoming. Contrary to popular

belief, apologies tend to prevent formal complaints rather

than the reverse. We can advise members on how to

handle such a situation.

Cosmetic/aesthetic practice

MPS defines cosmetic/aesthetic procedures as those

which have as their primary purpose the alteration of the

non-pathological external appearance of a patient.Members who carry out cosmetic/aesthetic procedures

should ensure that this is carried out in an appropriate

clinical setting, after appropriate training and in compliance

with all relevant guidelines, including those of

manufacturers. Members who are not accredited plastic

surgeons must contact membership services before

undertaking such work.

Complementary/alternative medicine

We recognise that complementary medicine can be

beneficial to patients and do not wish to inhibit members

from providing recognised treatments.

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Making the most of membership


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However, if a member offers patients complementary

treatments, they should only undertake procedures that are

in the patients best interests and for which they have the

requisite skills, training and facilities. In the event of a claim,

complaint or other legal challenge, the member must be

able to demonstrate that they were acting in accordance

with recognised medical practice, and that experts in the

field would support that form of management.

If the member offers alternative forms of medicine, they

must notify us of the technique employed within their

practice and answer any supplementary questions.

Working in another country

Members who plan to work overseas must check with

our Membership Helpline on 0845 718 7187 before they

travel to ensure that they have appropriate indemnity

arrangements. This is particularly important because

some countries for example, Australia and Germany

have made it a requirement that all healthcare

practitioners have insurance-based indemnity.



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Our requirementsTo receive the benefits of MPS advice and assistance,

members must have been with MPS at the time of the

events giving rise to the request for assistance. The events

must not predate the date of joining or rejoining MPS.

Members must have also paid the correct subscription rate

and have abided by the terms of membership, as laid out in

the Memorandum and Articles of Association.

If a member withholds information or provides false or

misleading answers, this may adversely affect entitlement to

the benefits of membership.

Members must notify us as soon as possible of any

potential problem; failure to do so may adversely affect the

support we can provide and the outcome of the case.

Members must not instruct, or have instructed, directly or

indirectly, any other representative or organisation to act for

them, without the prior agreement of MPS.

Members should not incur legal expenses regarding a

complaint, claim or other matter, nor agree to paycompensation, without MPSs prior approval. Members are

personally liable for any such expenses and MPS will not

reimburse costs incurred.

The terms of membership are contained in the Memorandum

and Articles of Association and associated policy documents,

and it is important to be aware of them. We ask that

members pay particular attention to the following:

Pay the correct subscription and let us know of any

changes in professional lives that may have a bearing on

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Eligibility for assistance



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18

subscription rates number of hours worked, change of

specialty, increase or decrease in private practice or any

other income, work abroad, new appointments, etc.

Notify us of any change of address. We need to know

members current home or business addresses so that

we can get in touch if necessary.

Pay subscriptions promptly.

Members should contact us before undertaking work

outside the scope of their normal practice.

MPS expects members to work within the boundaries of

their training and experience, and comply with the entry

criteria set out in application and renewal documents.

For members on the specialist register, MPS

membership rates are determined by specialty. It is

therefore important that MPS is informed of all income

from each specialty, if appropriate. Full details of MPSs

requirements can be found on the website

www.medicalprotection.org/uk/membership/subscription

and by clicking on the relevant publication.

We may exercise our discretion to withhold certain benefits

of membership following a failure to comply with the

Memorandum and Articles of Association and, in certain

circumstances, membership may be terminated.


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Co-operation


Co-operating with MPSMembers are required (under 40(6) of the Memorandum

and Articles of Association) to co-operate fully with us, and

to accept our considered advice and guidance when we

are assisting with a case on their behalf. This includes

choice of legal representation. Members should provideinformation promptly when asked to do so, and be

available for any meetings that may be necessary in the

proper management of the case.

MPS cannot take any steps on the practitioners behalf

without his or her agreement. However, assistance is

dependent upon the continuing co-operation of the

member and the acceptance of appropriate advice.

Where documents or instructions are needed, or meetings

required, the members input is clearly essential, otherwise

the legal team is left without instructions and is unable to

act on the members behalf.

Where a member has acted contrary to the advice given by

MPS, either generally or in the specific circumstances of a

case, a member may be asked to contribute an amount

towards the total costs of conducting the case.

Members rights

Data protection

Because of the nature of our work, we hold a great deal of

sensitive personal information and we take the security of

this information very seriously.

Our computer systems and paper records are physically

protected at all times; staff only have access to information

on a need-to-know basis, and they are all subject to a

stringent confidentiality policy. We will not give out personal

information about members to third parties without

consent.



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Complaints procedure

If members feel MPS could have done better or there is

something they believe we should be doing differently, we

encourage correspondence. Our aim is to resolve concerns

to members satisfaction and learn any lessons from

complaints in order to improve our service in the future.

We will try to resolve complaints as soon as possible. If a

complaint is complex, we will send the member an

acknowledgement within three working days, with a

commitment to give a full response within four weeks. If, for

any reason, this timetable cannot be met, we will explain why.

If possible, the complaint should be addressed directly to

the individual member of staff that the member was dealing

with. The staff member will attempt to resolve the complaint

to a satisfactory level quickly and fairly. Alternatively,

members can raise concerns in writing or by telephone to

the head of the department concerned.

All complaints will be treated seriously, fairly and in

confidence, whether they are made in person, by telephone

or in writing.



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Limitations of membership


Vicarious liabilityIf an employee commits a negligent act or omission while

acting in the course of their employment, the employer can

be held to be vicariously liable for any resulting claim.

This can apply even in situations where the negligent actwas expressly forbidden by the employer, or where the

omission represented a failure to follow reasonable

instructions given to the employee by the employer.

Our subscriptions are calculated on the basis of the risk

represented by a single member. Members should not

expect to be indemnified for the acts and omissions of

other staff in general, on the strength of a single annual

subscription.

It is in members interests to ensure that any employee or

independent contractor working for them with a high level

of clinical autonomy subscribes to an indemnity or

insurance scheme in their own right. This includes, by way

of example (but the list is not exhaustive), locums, deputies,

radiographers, nurses, audiologists, physiotherapists,

counsellors, embryologists, pharmacists and laboratory

scientists. Moreover, a patient may choose to sue amember of staff personally for negligence. Clearly, this

reinforces the need for them to arrange their own

protection.

Although MPS membership does not extend to an

indemnity for a members liability to their staff in general, we

may use our discretion to make an exception in the case of

claims of negligence against certain employees, such as

administrative staff and phlebotomists. It is unlikely that

MPS will extend the benefits of membership to assist with

claims resulting from vicarious liability for clinically trained

staff with high levels of autonomy.



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22

More information on vicarious liability is available on the

MPS website: www.medicalprotection.org/uk/guide-to-

membership/FAQs/what-is-vicarious-liability.

Vicarious liability and GP partnershipsPartners are jointly and severally liable in legal actions

brought against the partnership, and it is essential that each

partner and every assistant is a member of a recognised

protection or defence organisation, and/or appropriately

indemnified/insured.

Vicarious liability and other healthcarebusinessesIf a member forms a company and employs a number of

staff, the company is vicariously liable for the acts and

omissions of these employees and, in some circumstances,

any self-employed independent contractors. A members

personal indemnity arrangements will not protect them

financially if a negligence claim is made against the

company arising from the actions of these staff.

Whilst prudent practitioners will ensure that professional

members of staff, eg, nurses, radiographers and

embryologists have their own indemnity arrangements in

place, these will be designed to fit the employees own

needs and protect their interests first. They may not protect a

members company, particularly if the patient has chosen to

bring an action against both the practice and an employee.

MPS Risk Solutions Limited (a wholly owned subsidiary) is an

insurance company authorised and regulated by the Financial

Services Authority. This company has been created with the

specific intention of addressing the corporate malpractice

insurance needs of doctors and other health professionals in

business. It can provide information about its corporate

insurance products and can be contacted on 0113 2410395 or, alternatively, via their website at www.mpsrs.co.uk.

Claims under US and Canadian lawMPS does not provide indemnity to health professionals

working in the USA and Canada, other than for good

Samaritan acts.

Typically, legal proceedings are started in the country where

the alleged negligence occurred, which is usually in the

country in which the patient was treated. It is highly unlikely

that a patient would be allowed to initiate proceedings in

Canada or the USA for harm incurred in another country.


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23MPS is not an insurance company. All the benefits of membership of MPS are d iscretionaryas set out in the Memorandum and Articles of Association.

In more than 100 years, MPS has never dealt with a case

where the US or Canadian courts have successfully imposed

judgment on a member practising in another country.

Although courts in the USA or Canada are reluctant to claim

jurisdiction over acts committed in other countries, it is a

theoretical possibility. If a court in one of those territories did

try to impose its judgment on an MPS member in a country

outside its jurisdiction, MPS would ordinarily support that

member in strongly opposing such an attempt.

In the unlikely event that a US or Canadian court succeeded

in imposing its judgment in another country, MPS is likely tolimit any indemnity to the level of damages that would have

been awarded by UK courts.

Accordingly, members are advised that they may provide

professional services to all patients in the country in which

they are registered to practise, safe in the knowledge that

they can apply for assistance should legal proceedings ensue

in the country in which they provided care.

More information and FAQs about MPS membership can be

found on our website at: www.medicalprotection.org/uk/

guide-to-membership/ FAQs.


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General enquiries

Tel 0845 605 4000

Fax 0113 241 0500

Email [email protected]

UK medicolegal advice

Tel 0845 605 4000

Fax 0113 241 0500


UK membership enquiries

Tel 0845 718 7187

Fax 0113 241 0500


UK student membership enquiries

Tel 0845 900 0022

Fax 0113 241 0500


UK GP Practice Package enquiries

Tel 0845 456 7767

Fax 0113 241 0500


MPS Educational Services

MPS Educational Services is a dedicated

division providing risk management education,

training and consultancy.

Head Office

Tel 0113 241 0701

Fax 0113 241 0710


Asia Pacific

PO Box 1013, Milton

QLD 4064, Australia

Tel +61 7 3511 5055

Fax +61 7 3876 5522


The MPS group includes the following:

Dental Protection Limited

professional indemnity for dental practitioners.

MPS Risk Solutions Limited

insurance for healthcare businesses.

The Medical Protection Society

33 Cavendish Square

London, W1G 0PS

United Kingdom


Granary Wharf House

Leeds, LS11 5PY

United Kingdom


39 George Street

Edinburgh, EH2 2HN

United Kingdom

How to contact us

The Medical Protection Society Limited. A company limited by guarantee. Registered in England No. 36142 at 33 Cavendish Square, London, W1G 0PS.

Information in this booklet was correct at the time of going to press March 2010. Please visit our website for the most up-to-date information.

MPS0461: 05/10. Image credits: Cover: dny59/iStockphoto.com; Page 3 and subsequent: sjlocke/iStockphoto.com; Page 10: Alamy/Digitalvision; Page 16: sharply_done/iStockphoto.com;

Page 20 fotek/iStockphoto.com; Page 23 sjlocke/iStockphoto.com. www.mps.org.uk

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