PRESENTED BY SARAVANA KUMAR P

Need for In-flight Catering Management System

• In-flight Catering is a highly competitive field where the margins are low and the volumes are high.

• Right information at the right time to the right persons is the key to success in this industry and business.

• to successfully operate a in-flight catering unit profitably, there needs to be a well integrated system which can handle the requirements of the in-flight caterers with the changing future requirements of tomorrow

• With manual operation and disintegrated systems, problems are plenty like lack of timely information, inability to forecast and plan, lack of data analysis, trend analysis and MIS are common in this industry

• Man hours spending judiciously, inability to tally sensitive data from multidimensional operations, quality management and control, lack of proper costing, poor supply chain management, waste management often lie unaddressed.

• In the current market scenario, it is important to save cost, time and labour. There arises a need to implement an enterprise application that would streamline the in-flight caterers business process as an umbrella activity.

• AeroChef has been built to provide market efficiency for airlines, caterers and travellers.

Why In-flight Catering System?

• Travelers are increasingly choosing which airline they fly with on the basis of the quality of food and the service provided, say industry leaders.

• The standard of in-flight catering is now one of the top three deciding factors in the highly competitive airline industry according to the International Travel Catering Association (ITCA).

•  “Passengers have come to expect five-star meals while they are in the air,” said Terry Coyle, Senior Board Member, ITCA, Organiser of the ITCA Dubai Conference.

• “Airlines in the Middle East have a reputation for providing excellent service in all areas, and the quality of the catering is becoming as important as the price for many people.

• The standard of food on-board has improved dramatically in the last five years due to increased competition and consumer demand.”

Airlines

Travellers

How AeroChef relates with external and internal customers?

Business growth by building relationships through better business processes

Caterers

AeroChef - Integrated application making a better relationship between Airlines, Caterers and Travellers

Many QUESTIONS are raised by the Airlines and Inflight Caterers on centralised management of their

business process Aero Chef Enterprise Application is the ANSWER

• With low margins and large volumes being the rule of the game - proper costing, budgetary control, preventing wastage and informed decision-making has become as critical as ever.

• In-flight Catering service is an important component for branding, positioning and marketing for Airlines across the world.

• A good meal has been the start of many good relationships and research over the years show that the quality of in-flight meals and services forms a main part of the perception and satisfaction of business and leisure travelers.

AeroChef is build on the latest technology

platforms and promises to be the key

tool for catering companies for years to come by optimizing their business process

providing an operational

transparency between different organisational

levels.

THANK YOU !