aeronautical decision making + single pilot resource management = operational risk management

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AERONAUTICAL DECISION MAKING + SINGLE PILOT RESOURCE MANAGEMENT = OPERATIONAL RISK MANAGEMENT

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AERONAUTICAL DECISION MAKING + SINGLE PILOT RESOURCE MANAGEMENT = OPERATIONAL RISK MANAGEMENT. CGAP Decision Making/Risk Management Definitions. Aeronautical Decision Making (ADM): systematic approach to consistently determine the best course of action to a given set of circumstances - PowerPoint PPT Presentation

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Page 1: AERONAUTICAL DECISION MAKING + SINGLE PILOT RESOURCE MANAGEMENT = OPERATIONAL RISK MANAGEMENT

AERONAUTICAL DECISION MAKING+

SINGLE PILOT RESOURCE MANAGEMENT=

OPERATIONAL RISK MANAGEMENT

Page 2: AERONAUTICAL DECISION MAKING + SINGLE PILOT RESOURCE MANAGEMENT = OPERATIONAL RISK MANAGEMENT

CGAP Decision Making/Risk Management Definitions

• Aeronautical Decision Making (ADM): systematic approach to consistently determine the best course of action to a given set of circumstances

• Automation Management (AM): demonstrated ability to control and navigate an aircraft by means of the

automated systems installed in the aircraft

• Operational Risk Management (ORM): decision-making tool to systematically help identify operational

risks and benefits and determine the best courses of action for any given situation.

• Single Pilot Resource Management (SRM): art and science of managing all the resources (onboard

aircraft and outside sources) available to a single pilot (prior to and during flight) to ensure

the successful outcome of the flight is never in doubt.

• Situational Awareness (SA): the accurate perception and understanding of all factors and conditions

within the four fundamental risk elements (pilot, aircraft, environmental, external pressures)

that affect safety before, during and after the flight.

• Task Management (TM): process by which pilots manage the many concurrent tasks that must be

performed to safely and efficiently fly a modern aircraft.

Page 3: AERONAUTICAL DECISION MAKING + SINGLE PILOT RESOURCE MANAGEMENT = OPERATIONAL RISK MANAGEMENT

CGAP Decision Making/Risk Management Acronyms

• AOE: Areas of Evaluation

• CFIT: Controlled Flight Into Terrain

• D-E-C-I-D-E: Detect-Estimate-Choose-Identify-Do-Evaluate

• I-A-D-E: Identify-Analyze-Decide-Execute

• I-A-A-D-E: Identify-Analyze-Assess-Decide-Execute

• IFR: Instrument Flight Rules

• IMC: Instrument Meteorological Conditions

• I-M-S-A-F-E: Illness-Medication-Stress-Alcohol & drugs-Fatigue-Eating

• MEA: Minimum Enroute Altitude

• P-A-V-E: Pilot In Command-Aircraft-enVironment-External Pressures

• T-E-A-M: Transfer-Eliminate-Accept-Mitigate

Page 4: AERONAUTICAL DECISION MAKING + SINGLE PILOT RESOURCE MANAGEMENT = OPERATIONAL RISK MANAGEMENT

CGAP Decision Making/Risk Management "Tools"

• The following Risk Management/Decision Making "Tools" are FAA AOE's for future pilot certification tests: - SRM - ADM - ORM - TM - CFIT Awareness

• CGAP has incorporated some of these "tools" in its Decision Making/Risk Management Model - ADM/SRM/ORM Using versions of or the actual "tools" below:

D-E-C-I-D-E; PPP's, 5P's, PAVE, I-M-S-A-F-E, T-E-A-M

How does it all fit together?

Page 5: AERONAUTICAL DECISION MAKING + SINGLE PILOT RESOURCE MANAGEMENT = OPERATIONAL RISK MANAGEMENT

CGAP Decision Making/Risk Management TREE

AERONAUTICAL DECISION MAKING (ADM) SINGLE PILOT RESOURCE MANAGEMENT (SRM)

OPERATIONAL RISK MANAGEMENT

I-A-D-E 5P’s

I-A-A-D-E

I = IDENTIFYA=ANALYZED=DECIDE

E=EXECUTE

PLANPLANEPILOT

PASSENGERSPROGRAMMING(D-E-C-I-D-E)

Page 6: AERONAUTICAL DECISION MAKING + SINGLE PILOT RESOURCE MANAGEMENT = OPERATIONAL RISK MANAGEMENT

CGAP Aeronautical Decision Making: "I-A-D-E Loop"

AERONAUTICAL DECISION MAKING (ADM)

I-A-D-EI = IDENTIFYA = ANALYZED = DECIDEE = EXECUTE

IDENTIFYHAZARDS,

PROBLEMS, PITFALLS,

EXECUTEACTION PLAN

ANALYZERISK

POTENTIALSEVERITY OF

OUTCOME

DETERMINECOURSE OF ACTION

TRANSFERELIMINATE

ACCEPT

MITIGATE

SUCCESSFUL?

FINISH

NO

YES

Page 7: AERONAUTICAL DECISION MAKING + SINGLE PILOT RESOURCE MANAGEMENT = OPERATIONAL RISK MANAGEMENT

CGAP Decision Making/Risk Management TREE

AERONAUTICAL DECISION MAKING (ADM) SINGLE PILOT RESOURCE MANAGEMENT (SRM)

OPERATIONAL RISK MANAGEMENT

I-A-D-E 5P’s

I-A-A-D-E

I = IDENTIFYA=ANALYZED=DECIDE

E=EXECUTE

PLANPLANEPILOT

PASSENGERSPROGRAMMING(D-E-C-I-D-E)

Page 8: AERONAUTICAL DECISION MAKING + SINGLE PILOT RESOURCE MANAGEMENT = OPERATIONAL RISK MANAGEMENT

CGAP Decision Making/Risk Management: SRM & "5P's"

SINGLE PILOT RESOURCE MANAGEMENT (SRM)

5P’s

PLAN: Mission or TaskPLANE: Systems, complexity, designPILOT: I-M-S-A-F-EPASSENGERS: Status, behaviorPROGRAMMING: Navigation; Automation

Page 9: AERONAUTICAL DECISION MAKING + SINGLE PILOT RESOURCE MANAGEMENT = OPERATIONAL RISK MANAGEMENT

SRM and the "5P's"

"5P's"- a scheduled review at key points in the flight where decisions are most likely to be effective:

- pre-flight- before takeoff- midpoint cruise- before descent- before initial approach segment or pattern entry- anytime an emergency or abnormal situation occurs

• PLAN- mission or task: weather, route, fuel, publications, ATC, nature of flight

• PLANE- status/condition: mechanical, database currency, automation, backup systems

• PILOT: I-M-S-A-F-E Illness: symptoms, do I feel well? Medication: am I taking medication which is not approved for flying? Stress: am I under emotional stress or psychological pressure? Are there personal distractions? Alcohol & drugs: have I consumed alcohol within the last 8, 12, 0r 24 hours; do I use controlled

substances? Fatigue: have I had sufficient rest; am I sleepy? Eating: am I adequately nourished; do I have too low a blood sugar level or too high a caffein level?

Page 10: AERONAUTICAL DECISION MAKING + SINGLE PILOT RESOURCE MANAGEMENT = OPERATIONAL RISK MANAGEMENT

SRM and the "5P's"

"5P's"- continued

• PASSENGERS- pilot, non-pilot, experienced vs nervous flyer, quiet vs disruptive

• PROGRAMMING- avionic, navigation management systems, flight control systems, EFIS, powerplant management systems

Page 11: AERONAUTICAL DECISION MAKING + SINGLE PILOT RESOURCE MANAGEMENT = OPERATIONAL RISK MANAGEMENT

CGAP Decision Making/Risk Management TREE

AERONAUTICAL DECISION MAKING (ADM) SINGLE PILOT RESOURCE MANAGEMENT (SRM)

OPERATIONAL RISK MANAGEMENT

I-A-D-E 5P’s

I-A-A-D-E

I = IDENTIFYA=ANALYZED=DECIDE

E=EXECUTE

PLANPLANEPILOT

PASSENGERSPROGRAMMING(D-E-C-I-D-E)

Page 12: AERONAUTICAL DECISION MAKING + SINGLE PILOT RESOURCE MANAGEMENT = OPERATIONAL RISK MANAGEMENT

Operational Risk Management Elements

OPERATIONAL RISK MANAGEMENT

I-A-A-D-E

I = IDENTIFY HAZARD

A = ANALYZE HAZARD

A = ASSESS RISK

E = EXECUTE ACTION PLAN

D = DEVELOP ACTION PLAN

P = PILOT IN COMMANDA = AIRCRAFTV = ENVIRONMENTE = EXTERNAL PRESSURES

T = TRANSFERE = ELIMINATEA = ACCEPTM = MITIGATE

RISK VS BENEFITSTASK

MANAGEMENT

Page 13: AERONAUTICAL DECISION MAKING + SINGLE PILOT RESOURCE MANAGEMENT = OPERATIONAL RISK MANAGEMENT

HAZARD Definition

• Condition, or circumstance which can lead or contribute to an unplanned or undesired event such as a mishap.

• Examples: thunderstorms; wet or icy runways; obstacles in approach or departure path; FOD

Page 14: AERONAUTICAL DECISION MAKING + SINGLE PILOT RESOURCE MANAGEMENT = OPERATIONAL RISK MANAGEMENT

Operational Risk Management Elements

OPERATIONAL RISK MANAGEMENT

I-A-A-D-E

I = IDENTIFY HAZARD

A = ANALYZE HAZARD

A = ASSESS RISK

E = EXECUTE ACTION PLAN

D = DEVELOP ACTION PLAN

P = PILOT IN COMMANDA = AIRCRAFTV = ENVIRONMENTE = EXTERNAL PRESSURES

T = TRANSFERE = ELIMINATEA = ACCEPTM = MITIGATE

RISK VS BENEFITSTASK

MANAGEMENT

Page 15: AERONAUTICAL DECISION MAKING + SINGLE PILOT RESOURCE MANAGEMENT = OPERATIONAL RISK MANAGEMENT

Analyze Hazard: P-A-V-E

• PILOT: certificate level, competency in aircraft, currency, experience

• AIRCRAFT: performance, equipment, airworthiness, condition

• ENVIRONMENT: weather, airport condition

• EXTERNAL PRESSURE: purpose of flight, job, family, commitments

Page 16: AERONAUTICAL DECISION MAKING + SINGLE PILOT RESOURCE MANAGEMENT = OPERATIONAL RISK MANAGEMENT

Operational Risk Management Elements

OPERATIONAL RISK MANAGEMENT

I-A-A-D-E

I = IDENTIFY HAZARD

A = ANALYZE HAZARD

A = ASSESS RISK

E = EXECUTE ACTION PLAN

D = DEVELOP ACTION PLAN

P = PILOT IN COMMANDA = AIRCRAFTV = ENVIRONMENTE = EXTERNAL PRESSURES

T = TRANSFERE = ELIMINATEA = ACCEPTM = MITIGATE

RISK VS BENEFITSTASK

MANAGEMENT

Page 17: AERONAUTICAL DECISION MAKING + SINGLE PILOT RESOURCE MANAGEMENT = OPERATIONAL RISK MANAGEMENT

Risk Vs Benefits Analysis

• LEVEL OF RISK: in terms of hazard severity and probability of occurrence

- Severity: catastrophic, critical, marginal, negligible

- Probability: frequent, probable, possible, remote, improbable

• ACCEPTANCE OF RISK: accept no unnecessary risk

• WEIGHT/AMOUNT OF BENFITS VS RISK: accept risk only when benefits outweigh risks

Example:

Flight Instructor turns off fuel selector/fuel shutoff in flight in a single engine airplane to

simulate loss of engine power

Page 18: AERONAUTICAL DECISION MAKING + SINGLE PILOT RESOURCE MANAGEMENT = OPERATIONAL RISK MANAGEMENT

Risk Vs Benefits Analysis

• WHAT IS THE HAZARD?

• WHAT IS LEVEL OF RISK IN TERMS OF SEVERITY AND PROBABILITY OF HAZARD?

- Severity: catastrophic, critical, marginal, negligible

- Probability: frequent, probable, possible, remote, improbable

• IS THERE UNNECESSARY RISK?

• WHAT IS BENEFIT?

• DOES THE BENEFIT OUTWEIGH THE RISK?

Page 19: AERONAUTICAL DECISION MAKING + SINGLE PILOT RESOURCE MANAGEMENT = OPERATIONAL RISK MANAGEMENT

Operational Risk Management Elements

OPERATIONAL RISK MANAGEMENT

I-A-A-D-E

I = IDENTIFY HAZARD

A = ANALYZE HAZARD

A = ASSESS RISK

E = EXECUTE ACTION PLAN

D = DEVELOP ACTION PLAN

P = PILOT IN COMMANDA = AIRCRAFTV = ENVIRONMENTE = EXTERNAL PRESSURES

T = TRANSFERE = ELIMINATEA = ACCEPTM = MITIGATE

RISK VS BENEFITSTASK

MANAGEMENT

Page 20: AERONAUTICAL DECISION MAKING + SINGLE PILOT RESOURCE MANAGEMENT = OPERATIONAL RISK MANAGEMENT

Develop Action Plan: T-E-A-M

• Transfer: can the risk be transferred or shared?

• Eliminate: can the risk be eliminated?

• Accept: can the risk be accepted? (See Risk Vs. Benefits Analysis)

• Mitigate: can the risk be mitigated? (Reduced to an acceptable level)

Example:

Planned IFR flight- lowest MEA's along route will be in IMC with forecast temperatures aloft at or

below freezing

Page 21: AERONAUTICAL DECISION MAKING + SINGLE PILOT RESOURCE MANAGEMENT = OPERATIONAL RISK MANAGEMENT

• WHAT IS THE RISK?

• CAN THE RISK BE TRANSFERRED OR SHARED?

• CAN THE RISK BE ELIMINATED?

• CAN THE RISK BE ACCEPTED?

• CAN THE RISK BE MITIGATED?

Develop Action Plan: T-E-A-M

Page 22: AERONAUTICAL DECISION MAKING + SINGLE PILOT RESOURCE MANAGEMENT = OPERATIONAL RISK MANAGEMENT

Operational Risk Management Elements

OPERATIONAL RISK MANAGEMENT

I-A-A-D-E

I = IDENTIFY HAZARD

A = ANALYZE HAZARD

A = ASSESS RISK

E = EXECUTE ACTION PLAN

D = DEVELOP ACTION PLAN

P = PILOT IN COMMANDA = AIRCRAFTV = ENVIRONMENTE = EXTERNAL PRESSURES

T = TRANSFERE = ELIMINATEA = ACCEPTM = MITIGATE

RISK VS BENEFITSTASK

MANAGEMENT

Page 23: AERONAUTICAL DECISION MAKING + SINGLE PILOT RESOURCE MANAGEMENT = OPERATIONAL RISK MANAGEMENT

EXECUTE- Task Management (TM)

Task Management is an integral part of the EXECUTE phase of ORM.

Task: function performed by human as opposed to machine or system

Task Management (TM): process by which pilots manage concurrent tasks required to safely and efficiently operate a modern aircraft.

TM entails: - initiation of new tasks

- monitoring on-going tasks- prioritization of tasks- allocation of resources based on priority- resumption of interrupted tasks- completion or elimination of tasks

Critical Phases of Flight for TM: - pre flight preparation & planning

- before take off/departure preparation- take off & initial departure- descent/approach preparation- initial approach/pattern entry phase- go around/missed approach

Page 24: AERONAUTICAL DECISION MAKING + SINGLE PILOT RESOURCE MANAGEMENT = OPERATIONAL RISK MANAGEMENT

EXECUTE- Task Management (TM)

Task Management affected by:

- weather - stress - Air Traffic Control - aircraft condition - information/data overload

Task Saturation: inability to perform task management due to one or more of factors above

PRIORITZATION OF TASKS IS KEY TO AVOIDING TASK SATURATION!

AVIATENAVIGATE

COMMUNICATE

Page 25: AERONAUTICAL DECISION MAKING + SINGLE PILOT RESOURCE MANAGEMENT = OPERATIONAL RISK MANAGEMENT

POST FLIGHT: "Lessons Learned"

• Successful Operational Risk Management does not end when the flight is over!

• After each flight the pilot should conduct a "lessons learned" review of the following:

- What did I do well/right? - What did I do poorly/wrong? - Did I identify any hazards? - Were the hazards analyzed and the risks assessed? - Did I develop an action plan based on the risk assessment? - Did I execute my action plan? Was that plan successful? - Were there any occurrences which should be reported via an Air Safety or Hazard Report?

Page 26: AERONAUTICAL DECISION MAKING + SINGLE PILOT RESOURCE MANAGEMENT = OPERATIONAL RISK MANAGEMENT

REMEMBER FOUR BASIC PRINCIPLES OF ORM

ACCEPT NO UNNECESSARY RISK

MAKE RISK DECISIONS AT APPROPRIATE LEVEL

ACCEPT RISK ONLY WHEN BENEFITS OUTWEIGH POTENTIAL OUTCOME

INTEGRATE ORM INTO ALL PHASES OF FLIGHT

Page 27: AERONAUTICAL DECISION MAKING + SINGLE PILOT RESOURCE MANAGEMENT = OPERATIONAL RISK MANAGEMENT

REFERENCES

- Aviation Instructor Handbook (FAA-H-8083-9A) - FAA System Safety Handbook - CGAP Safety Management System Manual - CGAP EA-500 Training Manual - Industry Standard Practices for Risk Management - Industry Standard Practices for Operating Excellence (Six Sigma)

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