after 35 years in random the business, i’m thoughts ... · george kollias james mickleson donald...

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August 2016 124 Seneca Way, Ithaca NY 14850 • (607) 273-7511 • TrueInsurance.com She is a crazy dog person … but she doesn’t currently have any dogs • She gets her energy by being surrounded by fun people She loves to read but is incredibly slow doing so She has an astonishingly poor sense of direction She likes to surprise people (with good things!) Sometimes she just wanders around, looking at stuff for hours and is completely content She makes her bed EVERY morning Her secret long-term dream is to retire and live by the sea, maybe in the Mediterranean. (Take us with you!!) She buys products that aren’t tested on animals Her favorite place to visit is Sedona, Arizona Her family is the most important thing in the world John Hughes from Lansing won $200 from True Insurance for referring his friends and neighbors to True Insurance. John’s name was drawn from all of the people who made referrals to True Insurance in the last business quarter. How can YOU enter to win $200? All you have to do is refer your friends, neighbors and family members to True Insurance. If they call us for a quote and give us your name as the referrer, you get a $15 gift card to Ithaca Bakery. Plus, your name goes into the “hat” for a $200 drawing held every quarter. Every time you refer someone you get another Ithaca Bakery gift card and another chance to win the $200 drawing! It’s our way of thanking you for recommending our services. NO PURCHASE NECESSARY. True Rewards! Random Thoughts Debra Bookhout Commercial Lines Customer Service Representative After 35 Years in the Business, I’m Still Learning By Jay True Every day I learn something new about insurance. Simply by doing my job, I learn about, for example, new coverages, new credits that are available, new exclusions to policies and new rates. It’s fascinating stuff! And this is good news for you, our very valued customers. When we learn something new in our office, we share the information so that the whole team -- the whole staff of 15 -- is able to utilize the information. Thus, when we speak with you, you benefit from our expertise, knowledge and our continuing education and awareness. It doesn’t cost extra to use us as your expert, teacher and shopper. We are happy to share what we learn.

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August 2016124 Seneca Way, Ithaca NY 14850 • (607) 273-7511 • TrueInsurance.com

• Sheisacrazydogperson…butshedoesn’tcurrentlyhaveanydogs

•Shegetsherenergybybeingsurroundedbyfunpeople

• Shelovestoreadbutisincrediblyslowdoingso

• Shehasanastonishinglypoorsenseofdirection

• Shelikestosurprisepeople(withgoodthings!)

• Sometimesshejustwandersaround,lookingatstuffforhoursandiscompletelycontent

• ShemakesherbedEVERYmorning

• Hersecretlong-termdreamistoretireandlivebythesea,maybeintheMediterranean.(Takeuswithyou!!)

• Shebuysproductsthataren’ttestedonanimals

• HerfavoriteplacetovisitisSedona,Arizona

• Herfamilyisthemostimportantthingintheworld

JohnHughesfromLansingwon$200fromTrueInsuranceforreferringhisfriendsandneighborstoTrueInsurance.John’snamewasdrawnfromallofthepeople

whomadereferralstoTrueInsuranceinthelastbusinessquarter.HowcanYOUentertowin$200?Allyouhavetodoisreferyourfriends,neighborsandfamilymemberstoTrueInsurance.Iftheycallusforaquoteandgiveusyournameasthereferrer,yougeta$15giftcardtoIthacaBakery.Plus,yournamegoesintothe“hat”fora$200drawingheldeveryquarter.EverytimeyourefersomeoneyougetanotherIthacaBakerygiftcardandanotherchancetowinthe$200drawing!It’sourwayofthankingyouforrecommendingourservices.

NO PURCHASE NECESSARY.

True Rewards!

Random Thoughts

Debra Bookhout Commercial Lines Customer

Service Representative

After 35 Years in the Business, I’m Still Learning By Jay True

EverydayIlearnsomethingnewaboutinsurance.Simplybydoingmyjob,Ilearnabout,forexample,newcoverages,newcreditsthatareavailable,newexclusionstopoliciesandnewrates.It’sfascinatingstuff!

Andthisisgoodnewsforyou,ourveryvaluedcustomers.Whenwelearnsomethingnewinouroffice,wesharetheinformationsothatthewholeteam--thewholestaffof15--isabletoutilizetheinformation.Thus,whenwespeakwithyou,youbenefitfromourexpertise,knowledgeandourcontinuingeducationandawareness.

Itdoesn’tcostextratouseusasyourexpert,teacherandshopper.Wearehappytosharewhatwelearn.

124 Seneca Way, Ithaca NY 14850 • (607) 273-7511 • TrueInsurance.com

Linda CoreyTeleema BrooksAnthony DicembreMary CarrollDavid StipanukRobert BrownTao WangRay TrimmPaige HowardDavid FooteSamantha BakerLarissa Smith Joseph NolanLee OuderkirkYifan ZhangEamonn McCarthyBradley LoweMelaine MurphyCassandra KellyStephen MoraccoVictor WilsonSean KanazawichBrant VenablesRenate FlynnGaylord JohnsonChris UberDylan VanZileStephen TroyApril KrugGabrielle FriedmanDion WrightKyaw MoeDenise SeamonDanielle BrownPhillip BenjaminLauren DowdChristine Charvet

Martha TrattelDonna EurtoJinfen WenZane CottoKenneth AdamsRichard Jump1107 Birch Street

Property LLCLaura K GallupDarrell RhoadsLaura FigueroaTravis Grout/

Elizabeth FabisJohn Tavarez-RondonDavid WescottJessie Puka-BealsDewitt &

Jane DunnickPatrick DotyJiahua LiuJeremy Taylor &

Anita HallAnita FowlerJiangfeng Wang &

Xiyan CuiJudy ThayerRobert RoseBin TantJoanna GerwitzJoyce DavisColin ClementVictoria SwansbroughGould ColmanKatie CoxRainell BarnettMissy BradfordBrian CarusoTwan Terrell

Welcome to the Agency:

Michael PinkoskiSusan LenzLuke FenchelBetty KrygerEdward FineganDavid BrownJennifer HallmanMichele DwyerJustin DrasyerPaul & Georgia

HotchkissCharles LentGeorge KolliasJames MicklesonDonald KeillorSteven KingNicholas BrennerSheila SeyfriedNashawn McIntoshAlicia McFarlandRolland ManleyAleysia WhitmoreBillie FrankRick NewtonRosemarie CarlingKarly NoceraJennifer SandstedRobi PetersZhigang LiuRyker HanerAdam HouseChris EatonCathy EldridgeThomas HavlikGary HavensTerry TullyTanija PulstsKaleigh MaxwellRebecca JuettMelissa EbnerJoni BohmerChris FossAnthony HelmsJanice Thorton

Rhonda HowePengtao WangKyle BrumsteadMelissa TuckeyMatthew PageFrankie QuinnMarkley DoaneOwen GarrisonJessica PetersonKalsang LhanoKylie WestlakeNorman BurgShirley ScaglioneLatianna Borden

HarrisMike McNamaraMeghan PrichardThomas MaloneyCarl MorieraJacalyn NinoDerek HighamDana SmithThomas KurtzAdriana TagliaventoTawnielle WoodardRenee JacobsBryan VanCampenRussell FriedellMoira SheehanChristine SantospirtoGeorge GeorgeadisHarry RehbeinKarl TerminiLarry KetchumRaymond PooleEli ShanksKaren SteffyPatrica ReichertMichael SoganBrett HotchkissVanessa CovertLinda JuddElaine StephensAlyssa Beshore

Deja CiaschiOlga KazimirovaDylan WatrosSharon SteedMarco MastrogiuseppeCatherine CombsTimothy PerryCarlos Manuel

Miguel JuanAlan SwigartKevin KoehlerThomas MaloneyMark HavilandEdward PrzezdzieckiFrancis MarteCorey KunzmanBrian AllietZandra NicholsElizabeth SingerSamuel MillerNicholas VallelyKara TimmonsAnthony MooreWilliam PorchedduLiqing ZhuSamara LachAyobanji LadipoCalvin SmithJoseph BakosMargaret CoeRichard DunhamAri FederElliot Broadus Roger JumpTimothy CartnerLeonard LampertJohn Watkins IIDirk GalbraithDorothy HileMark MoraledaNaomi StockwellKara TimmonsMary MacAusland

Make a plan:• Allmembersofthehouseholdshouldknowtwowaystogetoutofeveryroom.• Considerescapeladdersforsleepingareasorhomesonthesecondfloororabove.

Learnhowtousethemandstorethemnearthewindow.• Pickaplaceoutsideforeveryonetomeetandmakesureeveryoneknowswhereitis.• Practiceyourhomefiredrilluntileveryoneinthehouseholdcandoitinfewerthan

twominutes.• Practicewakinguptosmokealarms,lowcrawlingandmeetingoutside.Makesure

everyoneknowshowtocall9-1-1.• TeachhouseholdmemberstoSTOP,DROPandROLLiftheirclothesshouldcatch

onfire.

Fire experts say you have about two minutes to get out of a house safely. Would you and your family know what you should do?

DO YOU HAVE A FIRE ESCAPE PLAN?

124 Seneca Way, Ithaca NY 14850 • (607) 273-7511 • TrueInsurance.com

We are asking our clients to share the love on

Facebook!WemayaskYOUifyouwouldtelltheIthacaareahowyoufeelaboutTrueInsurance.Thereisnobetterrewardyoucangiveusforajobwelldonethantoshareyourgoodexperiencewithothers.

We Want to Spread the Happy!

STRANGE INSURANCE CLAIM: CIGARS UP IN SMOKE

FLOATER:Anendorsementtothehomeownerspolicythat

providescoverageofpersonalproperty(notreal

estate)beyondthelimitsortermsofthebasic

policy.Usedespeciallywhenthepolicyholderhas

unusuallyvaluablepersonalproperty.

AccordingtoListverse.com,alawyerfromNorthCarolinapurchasedaboxofexpensivecigarsandinsuredthemagainstflooding,stormdamageand–ofallthings–fire.

Needlesstosay,hisinvestmentwent…upinsmokewithinamonth–afterwhichthelawyerfiledaclaimwithhishomeownersinsurancecompany,statingthathewasowedcompensationbecause“thecigarswerelostinaseriesofsmallfires.”

Theinsurerrefusedtopay,assuming(correctly)thatthemanhadsmokedthepackhimself.Ajudgeruled,however,thatsincetheinsurerhadneverstatedwhatwasconsideredtobe“unacceptable”fire,thecompanydid,infact,owehim$15,000toreplacehisproperty.

Result:Theinsurancecompanypaidtheclaim,butthenhadthelawyerarrested.Hewassentencedto24monthsinjailanda$24,000finefor24countsofarsonandinsurancefraud.

Itappearsthatsmokingcanbedamagingtoyourhealthandyourreputation!

Have questions about your insurance coverages or perhaps a strange story to tell? Stop in to see us! We LOVE to listen.

Deciphering

LINGOthe

Fortune Magazine’s 2016 list of the world’s most admired companies:

The Top 151. Apple2. Alphabet3. Amazon.com4. Berkshire Hathaway5. Walt Disney6. Starbucks7. Southwest Airlines8. FedEx9. Nike10. General Electric11. American Express12. Costco Wholesale13. Nordstrom14. Facebook15. Coca-Cola

FORTUNE

I am a happy True Insurance

customer!

We are happy True Insurance

customers!

I have been a happy True Insurance

customer since 2002!

You can Save 10% off Your Auto Insurance Policy with a Defensive Driving CourseGo to the True Insurance website at TrueInsurance.com and find the link to the Improv Driving School on the home page. Click on that link and type in the promo code TRUE to save $5 off your purchase.

Thanks for doing business with us! — Jay True

• Insuringmorethan3,500Homes

• Insuringmorethan6,000Vehicles

• Insuringmorethan700Businesses

• Insuringmorethan15,000ofyourneighbors!

• 13NewYorkLicensedInsuranceAgents

• Goodvalue!Goodrates!Goodservice!

124SenecaWay,Ithaca,NY14850

607-273-7511

www.trueinsurance.com

124 Seneca Way, Ithaca NY 14850 • (607) 273-7511 • TrueInsurance.com

Anna Jean BillingtonEd FineganDennis SteinIrene TruongStephen KirschErin StewartBrook RuzickaElliot DroatusCharlie GibsonJessica TheopoldIan ArmingerPeggy WiikiMichael KerrDorothy HileKevin KoehlerDerek VoorheisJillian WheelerTimothy HumphreyDave BrumsteadGeoffry WrightAlbert FishMiranda FisherDenise NickersonElliot DroadusLorene Jump

Klyann ShubuckElliot DroatusR Joseph DannelleyJanice ThortonBrandon CreenHoward JenningsLaura SheltonLiz HudsonRaymond TrimmJohn HughesShakara PerkinsCynthia KramerMissy BradfordMidge DoyleMartha VlahosYuxin LiuDavid BrumstedTheresa MorehouseCheryl Escobar CobanPatricia WoodwardSharon Passmore

Christa BissellBill GoodmanMark WhitmoreJanice MurphySierra SkinnerArtur VoroyerEmily StampJason McGoryAshley CakeHanunah AbdorMary Anne Grady FloresAugie AdamsDavid HartJeffrey RomanBarb WoodardAnthony HardingNicole Cummings

NapierskiMark Sipes

THANK YOU for your referrals!Lookatallofthesepeoplewhoreferredustotheirfriendsandneighbors.Thankyouforyourconfidence!Wehopeyouareenjoyingyour$15IthacaBakerygiftcards!

We share tips, news, contests and more! We also post the pictures of our happy clients!

If you do not want to receive future promotional mailings from us, please call us at 607-273-7511 or email us at TrueInsurance.com and tell us to remove your name from our mailing list.

TOTAL TIME: Prep: 25 min. Bake: 15 min. + chillingPreparecakemixbatteraccordingtopackagedirections;pourintoa13-in.x9-in.bakingpancoatedwithcookingspray.Bakeat350°for15-20minutesoruntilatoothpickinsertednearthecentercomesoutclean.Coolcompletelyonawirerack.Inalargebowl,whiskmilkandpuddingmixfor2minutes.Letstandfor2minutesoruntilsoft-set.Inasmallbowl,beatcreamcheeseuntilsmooth.Beatinpuddingmixtureuntilblended.Spreadevenlyovercake.Sprinklewithpine-apple;spreadwithwhippedtopping.Sprinklewithwalnutsandgarnishwithcherries.Refrigerateuntilserving.

Laura Ruebel, Personal Lines Agent

Recipe from the True Crew

Pineapple Pudding CakeMAKES: 20 servingsINGREDIENTS1 package (9 ounces) yellow cake mix

1-1/2 cups cold fat-free milk

1 package (1 ounce) sugar-free instant vanilla pudding mix

1 package (8 ounces) fat-free cream cheese

1 can (20 ounces) unsweetened crushed pineapple, well drained

1 carton (8 ounces) frozen fat-free whipped topping, thawed

1/4 cup chopped walnuts, toasted

LaborDayhonorstheAmericanlabormovementandthecontributionsthatworkershavemadeto

thestrength,prosperity,andwell-beingofthecountry.A special thank you to my 15 team members who

work hard every day. --JayTrue