age concern devon wide 2014 lr
DESCRIPTION
ÂTRANSCRIPT
Guide to ServicesIn Devon
Free-Please take a copy
Barnstaple & District • Budleigh Salterton • Crediton & District • Exmouth & DistrictOkehampton & Torridge • South Molton & District
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The Guideto Services shows
the variety of supportwe offer - both free
and chargeableservices
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With the support of 188
Active volunteerswho each week give a total of over 788 hours of community service,
assist over 1160individuals
Although we would like to thank all of the sponsors within this folder for their support, neither the six charities
involved or Excell Media can recommend or endorse any services or products that they may supply.
Our aims are to enable older people to:
•Planforthefuture,encouragingthemtotakea positiveattitudeandapproachtogrowingolder.
•Preventproblems,butwhentheydooccur, minimisetheeffectontheirqualityoflife
•Findanduselocalservicesandtakepartin socialactivitiesandvolunteering
•Takepartinmoresocial,cultural,exercise andleisureactivitiestohelppromotehealth andfitness
•Bemoreindependent,beingandfeelingsafer insideandoutsidetheirhomes
•Takeanactiveroleinensuringservicesare developedwitholderpeopleinmind
Diversity/Equal Opportunities Statement
Wearecommittedtotheprinciplesandpracticeofequalityanddiversity.Weworktopromotediversityamongourclients,staffandvolunteerteam.
Confidentiality Statement
Toprotecttheconfidentialityofourclients,allnameshavebeenchangedinquotationsandpenpictures.
Welcome to Services
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RegisteredCharityNo:1015513
THE LIBRARY CLUB:HeldintheBarnstapleLibraryeverythirdWednesdayofthemonthbetween2.00–4.00pm.Throughtheyearawidevarietyoftopicsarecoveredbyguestspeakersaraffleandrefreshmentsareprovided.
TELEPHONE CARE LINE:-ProvidesaweeklyphonecalltoTheelderlyhousebound,providingreliableandpracticalsupport,networkingwithlocalservicesandagencies,helpingtorelievelonelinessandsocialisolation
HOW TO SUPPORT US:-WeareanautonomouscharityindependentofAGEUKandwearealwaysgratefultoacceptdonationsandlegacies.Thesedonationsenableourcharitytocontinuesupportinglocalelderlypeople.
REMEMBER US IN YOUR WILL:-Manypeopleliketocontributetotheorganisation.Whatbetterwaytoleavealastingmemory?Yoursolicitorwillassistyoutodrawupawilloraddacodiciltoanexistingwill.
Gift Aid:-IfyoumakeadonationasGiftAidwecanmakeitworthmorebyclaimingbacktheincometaxyouhavepaidontheamountyoudonate.
FUNDRAISING:-AgeConcernBarnstaple&Districtwouldbegratefultoreceivesupportinotherways:
•Supportingafundraisingevent.•Organisingawalkorcoffeemorning.•Providingraffleprizes.•Givingadonation.•JoiningourlocalFundraisingTeam.
“We Care Today For your Tomorrow”
AgeConcernBarnstaple&DistrictisdedicatedtoenableaqualityoflifeandwellbeingofolderpeopleandtheircarerswithinthelocalcommunityofBarnstapleandthe17surroundingparishes.Weseektoensurethatolderpeoplemaintaintheirselfrespectandindependencebypromotingthespiceoflife:-
• Selfesteem • Privacyanddignity • Independence • Choiceandcontrol • Empathy(atalltimes)
Weworklocallyprovidingservicesonasocialandpracticalleveltoenableolderpeopletolivewithintheirownhomesforaslongasitissafeforthemtodoso.
“We Care Today For your Tomorrow”
AgeConcernBarnstaple&Districthasbeenprovidingservicestosupportlocalretiredpeopleforover35years.Withthesupportof70activevolunteers,whoeachweekgiveatotalofover300hoursofcommunityserviceassistingover220individuals.
CarefortheCarer:-Asittingservice,aweeklyvisittositwithadependanttoallowthecarertimeforthemselves.
AFTERNOON ACTIVITY CLUB:-Mondaysinthecommunityroomat1LitchdonStreet2.00.pm–4.00.pm.
THE RAINBOW CLUB:-Theladiesattendingthisclub,enjoytalkingandorganisingsomeoftheirownentertainment.Oneofouroldestmembers,inhermid90’sandheresheisreadingsomeofherschooldaypoetry.Shehascalculatedherbookis76yearsold.
The“JongleurSingers”presentachequetoDavidHillmanChairmanofAgeConcernBarnstaple
Sponsored Walk
Jessie & Lesley, Library Club
Collection Day at Sainsbury’s Store
Volunteer‘s social gathering
VOLUNTEER DRIVERS/ESCORTS:-Providetransportforhospitalandmedicalappointments.
HOME FROM HOSPITAL SCHEME:-Supportsindividualstoadjusttoreturninghomeafterashortstayinhospitalorarehabilitationcentre.
VOLUNTEERS – THE VITAL LINK:-Werecruitandwelcomevolunteersinaccordancewithcurrentgovernmentlegislation.Outofpocketexpensesandtrainingprovided.
Susan Eleanor and our visiting Officer Natasha. Natasha will be pleased to call and discuss our services and introduce a volunteer.
Library Club VolunteersProvidetheLibraryClubserviceonceamonthonthe3rdWednesdayinpartnershipwiththeManagerMrsJudeJeal.Meetingsaredesignedtostimulatethemindandencouragediscussionthroughavariedprogrammeofvisitingspeakers,specialattentionisgiventotheelderlyandpeoplewithsensorylossormobilityproblems.
Celebrated its 21st Annual General Meeting on Wednesday 23rd July 2014.
Over50peopleattendedand30Volunteerswereawardedcertificatesinrecognitionoftheiryearsofservicetothecharity.Theyearsspannedfrom21to5yearsofservice.TheabovepictureshowsVolunteerswhoreceivedtheircertificatesonthenight.KeepingthethemelocalourguestspeakerwasSadieGreenwhogaveapresentationonBarnstapleandBidefordPotteryinthe1600.TellingataleofTradingandtherelationshipbetweenpottery,tobaccoandbutter.
AgeConcernBarnstapleandDistrictrecruitsvolunteerstosupportlocalolderpeoplelivingwithinBarnstapleandafivemileradius.Servicesareprovidedonasocialandpracticallevelenablingindependence,wellbeinganddignitytothoseithelps.
Tofindoutmoreabouttheservicesweprovidetryourwebsiteonwww.ageconcernbarnstaple.org.uk
AgeConcernBarnstapleisalocalautonomouscharityandisnotapartofAgeUK.
Helpustosupportourlocalelderlyresidents.Youcanhelpinanumberofwaysbyvolunteering,givingadonation,rememberingusinyourwill,helpingwithourfundraisingevents.
Contacttheofficeat1 Litchdon Street on01271 324488oremailoninfo@ageconcernbarnstaple.org.uktofindoutmore.Andrea Scott Director
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TUESDAY & FRIDAY “POP IN” COFFEE MORNINGS:-InformationandSignpostingwithavarietyofleafletsavailable.Awarmwelcomeawaits.Occasionalluncheonoutingsarearranged.
OFFICE HOURS:-MONDAYS – THURSDAYS 9.30am–1.00.pm.2.00.pm–4.00.pm.FRIDAYS9.30am-1.00pm.Factsheetsareheldintheoffice.Officestaffareonhandandhomevisitscanbearranged.
CONTACT US - FIND OUT MORE –
We are here to help
AGE CONCERN BARNSTAPLE AND DISTRICT ASSOCIATION
D-Day veterans George Laity and George Lambert:-RecalledthefearandresolveoflandingonthebeachesinNormandyattheFridayCoffeeMorningonthe6thJune2014.Thismarkedthe70thanniversaryoftheAlliedinvasionofNazi-occupiedEuropeandthebeginningoftheendofWorldWarTwo.GeorgeLaitywasa19yearoldinfantrysoldierandGeorgeLambert18yearsoldandpartofanavalparty.
HELPLINE - 01271 324488Email: [email protected]: www.ageconcernbarnstaple.org.uk
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• Professional family run Care Agency• Registered and inspected by the Care Quality Commission• Free initial assessment in your own home
We specialise in enabling adults to live life as independently as possible supporting them to remain living in their own home
• Older people• Adults with mental health problems• Adults with terminal illness• Adults with brain injuries• Adults with learning disabilities
We accept people who are in receipt of personal budgets and direct payments
For advice & information on any aspect of your care needs contact:-
Telephone: 01237 471355
Email: [email protected] www.quaycare.co.uk6 Danver Court, Clovelly Road Industrial Estate, Bideford EX39 3HN
L. Clarke & Sons
Independent Funeral Directors
01271 813526Braunton
and surrounding district1 Caen Shopping Centre, Braunton
Family owned and run by Roger Byrom
giving you a 24 hour personal service
Private chapel of rest
A complete funeral service
Dafforn & Son
Independent Funeral Directors
01805 622263Torrington
and surrounding district6 New Street, Torrington
Family owned and run by Roger Byrom
giving you a 24 hour personal service
Private chapel of rest
A complete funeral service
“Taking the stress & strain out of Living at Home”
Easy Access Bathrooms
Accessible Kitchens
Full Design Service
Home Adaptations
Local, Independent Supplier & Installer
Over 30 years experience
“Helping You to Maintain Your Independence at
Home”
Visit our showroom for more information
Open 9-5pm weekdays, Saturdays by appointment
Call us for a FREE, no obligation survey
www.livingneeds.co.uk
Solutions for Independent Living
01271 374600
Future Proof your home
today!
Mill Road, Barnstaple, EX31 1JQ
Age concern ad final.indd 1 30/04/2014 14:19
For more information call 08455 760 760or visit our new website www.brendhotels.com
The traditional Afternoon Tea should be treated as an event, and here at Brend Hotels, we make no exception.
At Brend Hotels we combine sumptuous traditional elegance, wonderful cuisine and outstanding service. Our stylish collection of luxury hotels include dramatic coastal settings and exquisite town retreats.
So whether you want to sample our wide selection of freshly brewed teas, homemade pastries and cakes on a terrace overlooking the sea or nestled in a quiet lounge, we are sure to have something to suit your taste.
The Belmont Sidmouth HHHH
01395 512555
The DevonExeter HHH
01392 259268
The ParkBarnstaple HHH
01271 372166
Royal & Fortescue Barnstaple HHH
01271 342289
The BarnstapleBarnstaple HHH
01271 376221
The RoyalBideford HHH
01237 472005
Saunton Sands Saunton HHHH
01271 890212
The ImperialBarnstaple HHHH
01271 345861
The Victoria Sidmouth HHHH
01395 512651
generations of knowing
afternoon tea the Brend Hotel way!
105x297 Age Concern Advert KD.indd 1 28/04/2014 11:05
NOW ACCEPTINGNEW NHS AND
PRIVATE PATIENTS
West Country Dental & Implant Centre2 OLD STATION ROAD, BARNSTAPLE, DEVON EX32 8PB
www.westcountrydental.co.ukwww.facebook.com/westcountrydental
FOR ALL YOUR DENTAL NEEDS
PROFESSIONAL, AFFORDABLE, ETHICAL, BRAND NEW STATE OF THE ART DENTAL PRACTICE• Dental Implants (teeth in a day) INTERESTED?
Why not come along for a FREE implant consultation• Dental CT 3D scanner • Teeth whitening
• Saturday appointments available for patients.• Emergency patient to be seen on the same day.• Smile makeovers – FREE INITIAL CONSULTATION
• High quality private dentures• 0% Finance options available to help you afford a beautiful smile
Call us on: 01271 345006
Rosehill Rest Home is situated between Bideford and Northam, with beautiful countryside views. With live in proprietors it is a family concern aiming to provide a comfortable, caring, family environment for the small number of residents they cater for.
They aim to provide a home for those who are no longer able to cope with the practicalities of living in their own home. All residents are treated with respect and dignity and encourage and care for residents without taking away their independence.
Every effort is made to improve the quality of their life. Highly trained staff are on call 24 hours a day.
ROSEHILL REST HOME
Robins Hill, Raleigh Hill, Northam, Bideford, Devon EX39 3PA
Tel: 01237 477625
NewCare Home Care ServicesNewCare provide a range of support to help maintain client independence and quality of life while livingin their own homes, including:
• Personal Care - Help with dressing and washing• Meal preparation• Domestic and cleaning support• Short and/or long term help when leaving hospital• 24 hour live in support• Daily visits at key times during the day• Respite support for family carers
We provide services across Devon, from our offi ces in Exeter, Newton Abbot and Crediton.
To fi nd out more, please call
01626 331133Email: [email protected]: www.newcaredevon.co.uk
‘Supporting your independence and quality of life’
NewCare Platinum advert for Age Concern 1404.indd 1 28/04/2014 14:03
ACTIVITY DAYSTwodaysoftheweekfrom10:00amuntil3:00pmareouractivitydays.Thisiswhenyoucanparticipateinapursuitofyourchoicewithourvolunteers.WearecurrentlylookingtoextendthisprovisiononmoredaysandfordetailspleasecallintotheCentre.
DROP IN CENTREWearealsoaDrop-inCentrewithanopeninvitationtocallinMondaytoFridayfrom10:00amuntil3:00pmforinformation,adviceorsimplyafriendlychatoveracupofteaorcoffee.
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Age ConcernBudleigh SaltertonRegistered Charity No: 1057367
WELCOMEFirstestablishedasasmalllunchclubwehavebeenaprominentresourceinthelocalcommunityforalmostthirtyyears.Duringthistimewehavesupportedmanyofouroldergeneration,andalsotheirfamilies,livinginandaroundBudleighSalterton.Allwhoareaged50+arewelcometotakeadvantageofourrangeofservicesandweofferadvice,friendshipandcompanyinrelaxedandhospitablesurroundings.
OUR SERVICESWecanprovideinformationonavarietyofdifferentagerelatedissuesincluding:
• Benefits • FinancialMatters • Housing • LocalServices • HealthandSocialCare • LocalGroupsandActivities • LocalTransport
Wecanalsopointyouintherightdirectionifyouareseekinghelpwithotherareassuchas:
• LegalQuestions • HealthConcerns • LocalHomeCareServices • HomeandGardenMaintenance
Alltheadvicewegiveisstrictlyconfidential,impartialandfreeofcharge.
LUNCH CLUBMondaytoFridayfrom12noonwehaveourverylivelylunchclub.Notonlydoyougetanexcellenttwocoursemeal,thereistheopportunitytomeetfriends,oldandnew,andenjoylotsofspiritedchatandreminiscences.
Occasionallyweliketobreakintosongandwhateverelsehappenswealwaysappreciatesharingagoodlaugh.Wejustaskthatyougiveus48hoursnoticewhenbookingameal.Wealsocaterforpeoplewithspecialdietaryneeds.
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FUNDRAISINGWeareanindependentlocalcharityanddonotreceivegovernmentfunding.Weholdfrequentfundraisingeventsandrelyonthegenerosityofdonationstoenableustoprovideourvaluableservices.Wearealsoverygratefultothosewhorememberusintheirwill.Aswedonotbelongtoalargeorganisationeverypennydonatedtousisspentlocally.Shouldyouwishtomakeadonationorholdaneventtoraisefundsforuspleasecallintothecentre.
IN CONCLUSIONIfyouwouldliketospeaktosomeoneaboutanyagerelatedissuesorjustwantachatandacuppayouareverywelcometocallintotheNormanCentre.Pleasenotethatonoccasionsatbusytimeswemayneedtoaskthatyoumakeanappointmentparticularlyifyouneedspecificsupportoradvice.
Our contact details are:
Age Concern Budleigh SaltertonThe Norman CentrePublic HallBudleigh SaltertonEX9 6RJ
telephone: 01395 445510e-mail: [email protected]
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OUTINGSRegularlythroughouttheyearwearrangelunchtripstopubsandrestaurants.TransportisprovidedandyoudonothavetobeattendingtheCentretojoinus.However,bookingearlyisadvisableasallouroutingsareverypopularandplacesarelimited.
TRANSPORTIfyouwouldliketoattendanyofourserviceswecanarrangetransportwhichisbothreliableandaffordable.HereatAgeConcernBudleighSaltertonwearealwaysopentosuggestionssoifyouwouldlikeustoorganiseaneventortrippleasecallinanddiscussyourideaswithourManager.
Please note charges apply to some of our services and for more information about charges please call in,telephone or email us.
Enabling people to remain independent and safe in their own home is important. In East Devon, people are able to stay in their homes longer, thanks to the telecare alarm service, Home Safeguard.
The service, which is run by East Devon District Council, allows users to live independently – safe in the knowledge that help will reach them quickly if needed – 24 hours a day, 365 days a year.
A lifelineModel railway enthusiast, Roger (pictured) says that Home Safeguard has thrown him the lifeline he needed.
“I signed up to Home Safeguard about a year ago and haven’t looked back. It’s allowed me and my wife to stay in our own home and continue with day-to-day activities that we all take for granted and I’m still able to indulge in my passion for model railways. However, we have the added assurance that if anything does happen to us, such as a fall, we can get help at the touch of a button.”
The alarm service is easy to install and use – all that’s needed is a telephone line and plug socket. Home Safe-guard provides a base unit with a pendant, clip-on or a wristband, which is worn by the user.
Then, if the user needs help all they have to do is press the button on the personal alarm or base unit. When the alarm is pressed a call is made to the monitoring centre. A trained operator will answer within seconds to find out what help is needed. If necessary, they will call someone to help or one of the emergency services. The operator will keep in contact with the caller until help comes.
“A Home Safeguard operator rings us on a daily basis
for under £5 a week Roger stays on track
to make sure we’re OK. I wear my alarm on my wrist and if ever I need help I just press the button,” added Roger.
Jill Elson, portfolio holder for sustainable homes and communities, said: ‘Home Safeguard gives peace of mind to those living by themselves and can give reassurance to relatives of loved ones living alone.
“It also assists us in keeping people in their own homes as opposed to hospital or residential settings, which is doubtless the preference of most residents.”
not just foR oldeR peopleHome Safeguard is not just for older people but for anyone who may be vulnerable because of their specific needs such as younger people with learning disabilities.
In addition to the pendant alarm service, Home Safe-guard offers a range of sensors that can assist people with all aspects of their life – for example, a pill dispenser that dispenses medication as and when it needs to be taken or a temperature sensor that can monitor if the property be-comes too cold. Monitoring of such equipment can help health professionals monitor ongoing health conditions.
AccRedited seRvice At A low costHome Safeguard has been running for over 25 years and is accredited by the Telecare Services Authority.
For as little as £4.44 per week (including VAT) our personal alarm service gives reassurance that help can reach you, or a loved one, quickly when needed.
To find out more call 01395 578237, email [email protected] or visit eastdevon.gov.uk/homesafeguard
Want to feel safe and secure at home?Need to know you can get help in an emergency?East Devon’s Home Safeguard personal alarm service can help you do this.
Correct at time of production
X1859_Home Safeguard Age UK magazine ad.indd 2 30/04/2014 13:51:15
‘I signed up to Home Safeguard about a year ago and haven’t looked back. It’s allowed me and my wife to stay in our own home and continue with day-to-day activities.’
X1859_Home Safeguard Age UK magazine ad.indd 3 30/04/2014 13:51:20
07585 777907 [email protected]
Care Advance Ltd provides quality, bespoke home care services in and around Seaton, Axminster and Lyme Regis.
We provide only the very best quality care. We ask every client to complete a comprehensive quality and
satisfaction survey. Our current satisfaction score is 99%!
Here is what people say about us:
• Couldn’t be better. The carers are very thorough and lovely. I admire you for what you do. No care I’ve ever
had has been as good as this.
• We would recommend you to anybody because of your reliability, sensitivity, encouraging independence,
and you really have patience and expertise in doing what you do - you weren’t rushing us.
• Thank you for the care you took, please thank all your lovely carers, they were a pleasure to have in the house
and so kind to my husband. Your name, ‘Care Advance’ is quite right.
• Thank you for your care and for the kindness given to mum. She now looks forward to your visits each morning,
the cheerful chats and breakfasts start her days well. For me personally it is a great relief to know mum is in
safe hands and her needs are being met with care, dignity and professionalism.
• Your staff always cheer me up.
Why not find out more about what we can offer you - we are really passionate about what we do! Visit us on our
website at www.care-advance.com, or ring Cat on 07725 163010 or Isabel on 07585 777907
The Priory, a 17th Century building, but with 21st Century care
Our aim is ...”to promise the individual, their families and the community the highest quality elderly and dementia care, enhancing each person’s world through
changing perceptions and changing lives”
High quality care by trained staff.
Activities of all varieties, plenty to sing along to, things to think about and also to make.
A sense of belonging, companionship and community – valuable things in the later stages of life!
Would you like to chat to us a little more and see if we can be of help to you and your loved one?
Please call us on:
01404 812939and ask to speak to Donna, Maree or Pat
THE PRIORY
RESIDENTIAL CARE HOME
CHANGING PERCEPTIONSCHANGING LIVES
The Priory“A Home From Home”
Services include:CompanionshipLight housekeepingLocal transportation
& errandsMeal preparation Respite support Convalescence supportShopping Personal careSpecialist dementia &
Alzheimer’s careand much more...
Specialists in providing older people with non-medical care in their own homes.
Call us on 01395 2006001 Brook House, Brook Road, Budleigh Salterton, EX9 6AY
Being able to live at home can be one of the most important comforts in an older person’s life and because family and friends can’t always be there, Home Instead Senior Careare here to help.
Our Caregivers take great pride in helping clients to lead a more comfortable and confident life and offer a variety of services tailored to their individual needs.
From just an hour a day, to full time care, our international award winning services are available 24 hours a day, seven days a week.
www.homeinstead.co.uk/eastdevon
The Imperial Hotel
Afternoon Tea
A Selection from our Menu
Cream Tea £8.50Your choice of either one of our loose leaf teas, fruit infusions or speciality coffees, two baked fruit scones served with homemade strawberry preserve and West Country clotted cream.
West Country Tea £11.50Your choice of either one of our loose leaf teas, fruit infusions or speciality coffees, two baked fruit scones served with homemade strawberry preserve and West Country clotted cream and an irresistible selection of homemade cakes & pastries.
Imperial Tea £14.50Your choice of either one of our loose leaf teas, fruit infusions or speciality coffees, a baked fruit scone served with homemade strawberry preserve and West Country clotted cream, delicious freshly made finger sandwiches and an irresistible selectionof homemade cakes & pastries.
Sparkling Tea £21.50Full Imperial Tea with the addition of a ¼ bottleof Italia Prosecco.
Champagne Tea £29.50Full Imperial Tea with the addition of a ¼ bottle of Moet & Chandon Champagne. Sandwiches from £6.75All sandwiches are served on either white or malted bloomer bread with coleslaw, salad and crisps.
The Imperial Hotel, Taw Vale Parade,Barnstaple, North Devon EX32 8NB
The traditional Afternoon Teashould be treated as an event, andhere at The Imperial Hotel, we makeno exception. We hope you enjoythe relaxed atmosphere, beautifulfloral displays, cosy armchairs andsumptuous surroundings.
Call 01271 345861(Booking is preferred)
Supporting you to live independently in your own homeSanctuary Home Care Limited, an exempt charity, is a subsidiary of Sanctuary Housing Association, an exempt charity
*from certain apartments
For a safe, reliable and trusted service
As you begin to weigh up the options for your future, there is nothing more important than peace of mind.
Sanctuary Home Care is there to provide support when and where you need it, tailored to your specific needs as an individual. Our staff will always treat you, your family and home with dignity and respect.
Whether it’s domestic cleaning and laundry, personal care and hygiene, shopping or social support and companionship that you need, we’ll be there.
With over a decade of experience delivering care and support to a range of people, you can put your trust in us – no matter how big or small the task.
Get in touch with a home care office near you to see what we can do for you.
Plymouth
Venture House, 19 Tavistock Road, Roborough, Plymouth PL6 7BBTel: 01752 777196
Barnstaple
Unit 2 Castle Park Road, Whiddon Valley, Barnstaple EX32 8PATel: 01271 345602
Torbay and South Devon
170 St Marychurch Road, Torquay TQ1 3ABTel: 01803 696197
Local independent living with care and
support if you need it
Extra care is a unique way of living for anyone. It’s a positive way to take the next step in your life.
Unlike conventional residential homes, you’ll have your own spacious private apartment within an attractive development that you can rent, buy or purchase on a shared ownership scheme. If your needs change or increase over time, so too can the level and type of services we provide.
You can remain as independent and active as you like, pursue your own interests and take advantage of new opportunities - all within a framework of 24-hour care and support, if needed, that you can access any time you want to, now or in the future.
With a welcoming community, your ownhome and the reassurance of an on-site team,the quality you want in your daily life is yours to enjoy.
Dunboyne Court
170 St Marychurch Road, Torquay TQ1 3ABTel: 01803 696180
Dunboyne Court comprises self-contained one and two-bedroom apartments available for shared ownership and rental. Facilities include:
• Door entry system • Roof terrace• Restaurant • Gardens• Hairdressing salon • Guest flat
Whitley Court
Hayes Road, Paignton TQ4 5PLTel: 01803 698870
These apartments are located in the centre of the English Riviera and are available for shared ownership and rental. Facilities include:
• Door entry system • Day services• Restaurant • Gardens• Hairdressing salon • Sea views*
Sanctuary Home Care and Extra Care in Devon
homecareOur long established homecare department can provide care and support services in the comfort of your own home, 365 day a year. Our fully trained, police checked staff can provide a wide range of services to enable you to live independently – from personal care to preparation of meals and even assistance with cleaning, shopping and laundry.
We have a wealth of knowledge and experience in caring for a variety of complex medical conditions and illnesses and our care and support can be tailored to suit YOUR individual requirements.
daycare & short breaksWhy not join us for the day? Both of our care homes can provide day services, including disabled transport if required. During the day we will provide you with lunch and refreshments and you will have the choice to take part in our activities programme. Our service also includes all required care needs and a bath or shower should you so wish. Short stay respite breaks are also available.
meals on wheelsWould the delivery of a hot, home cooked meal be of benefit to you or a loved one? Our nursing home can provide a lunchtime, year round meal delivery service straight to your door. Our competitive price includes delivery, a hot main meal and a pudding.
Registered with & regulated by the
a complete care and support service based in holsworthy
need more information?Please feel free to contact us for a friendly, no obligation chat to see if we can be of assistance to you:
T: 01409 254 444
www.holsworthyhealthcare.co.uk
Rydon Road
Holsworthy
Devon
EX22 6HZ
24 hour nursing care
Comprehensive activities programme
Specialist dementia care
Beautiful, secure garden 24 hour nursing care
Comprehensive activities programme
Specialist dementia care
Beautiful, secure garden
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WelcomeAgeConcernCreditonisaregisteredcharity,ourmissionistoenhancethequilityoflifeforthe50+ofCrediton&District.
Providingaservicethatmeetstheirneeds,soenablingthemtoindependance,safeguardsprivacy&offersopportunitiestoenjoy&contributetosocietyasfullyaspossible.
Day ServiceOurDayServicesoffergoodcompany,anourishingtwocourselunch,variedactivitiesandentertainmenttoprovideanenjoyabledayoutandaresupportedbyexperiencedandmotivatedstaffandvolunteers.Weaimtoofferawarm,friendlyandcaringatmosphereforthoseattendingandprovidetransporttoandfromtheDayCentreforasmallfee.DuringthewarmermonthsthegroupshaveregularoutingstoGardenCentres,PubLunchesetc.
INFORMATION & SIGNPOSTINGInformationandsignpostingaregivenwhenpossible.Wecanusuallysignpostinquiriestotherightbody.
Wehavevariousinformativeleaflets(benefitsetc).WealsocarryleafletsonAgeConcernCrediton’sservices(insurance,aidcalletc).
Keeping fitKEEPFIT(attheLeisureCentre)Tuesday11.30pm-12.30pm
Thesesessionsaretutorled.Jane(whoisfullyqualified)ismindfulofuser’scapabilities.01363 773374
FOOTCARE(AttheLadyMillsCentre)Doyouneedhelpwithcuttingyourtoenailsorfingernails?Thisserviceprovidesnailcuttingsupporttothe50+.
Art ClubAttheLadyMillsCentre,firstandthirdThursdayinthemonth3.00pm-5.00pmThisistutorled.Hermionewelcomespeopleofallabilitiesandexperience.01363 774412
BRIDGE CLUBAttheLadyMillsCentre,everyTuesday7.00pm-lateFormoreinformationring 01363 84042
FUNDRAISINGIfyouwouldliketosupporttheworkofAgeConcernCrediton,butarenotabletoofferregulartimevolunteering,thereareotherwaysyoucanhelp.Theseinclude:
• Donation,eitheroneofforregularly • Holdinganevent(forexampleasale,coffee morningorraffle)orgettingsponsorshipto raisefundsforus. • Supportingfundraisinginitiatives. • Leavingusalegacyinyourwill. • Providingprizesforrafflesandotherevents.
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REMEMBER US IN YOUR WILLManypeopleliketocontributetotheorganisation.Whatbetterwaytoleavealastingmemory?Yoursolicitorwillassistyoutodrawupawilloraddacodiciltoanexistingwill.Legaciesareacrucialpartofourincomeandcanallowustoofferserviceswecouldn’totherwiseaffordtorun.EveryonewholeavesagifttoAgeConcernCrediton&Districtisplayingapartinourfuture.Andyourlegacydoesn’thavetobelargetomakeadifference.Whateveryouleaveisatrulyuniquegift–yourwayofensuringthatyourkindnessandcompassionliveson.Ifyouwouldliketoleavealegacypleasecontacttheofficeon 01363 775008fordetails.
Gift Aid:-IfyoumakeadonationasGiftAidwecanmakeitworthmorebyclaimingbacktheincometaxyouhavepaidontheamountyoudonate.
SHOPAgeConcernCreditonsShopislocatedinthehighstreet,whichisusefulforraisingfundsforthecentreaswellasprovidingaservicetothewidercommunitybyofferinggoodquality,reasonablypriceitemsforsale.AllgoodssoldatAgeConcernCrediton’sshoparedonated.
ROOM HIREWehave1roomavailabletohire,contactthecentrefordetails.01363 775008
VOLUNTEERING OPPORTUNITIESWedependuponthekindnessanddedicationofvolunteerstodelivermanyofourservices.
Volunteeringisarewardingwaytoputsomethingbackintothecommunity.Formanyitisalsoagreatwaytolearnnewskillsandmeetdifferentpeople.
Wearealwayslookingformorehelp,whetherasaregularvolunteerattheDayCentre,drivingthegueststoandfromtheCentre,helpingintheshop,coveringholidaysandsicknessorsimplyorganizingorhelpingoutatfundraisingevents.Allourvolunteersreceivetraining,supportandcanclaimexpenses.
Contact us:
AgeConcernCrediton&DistrictTheLadyMillsCentreDeepLaneCreditonDevonEX172BX
OFFICE HOURS:-MONDAY–FRIDAY9.00am–3.00pm
HELPLINE - 01363 775008 EMAIL: [email protected] www.accreditonbtck.co.uk
HOME SUPPORTOffersassistanceintheirownhomesonasocialandpracticallevel.Itaimstosupportolderpeopleandtheircarer,tomaintainasindependentandfulllifeaspossible.Wecanalsooffer“DomesticCleaning”.Tel: 01363 777241
ADVOCACYAnadvocateisapersonwhorepresentsandworkswithapersonorgroupofpeoplewhomayneedsupportandencouragementtoexercisethattheirrightsareupheld.e.g.formfilling,benefitchecks.
Some of our services carry a small fee, ifcharges apply this will be made clear to youat the outset.
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90 High Street, Crediton, Devon EX17 3LBTEL: 01363 775274
Email: [email protected]
OUR COURTEOUS AND EXPERIENCED STAFF PROVIDE A COMPREHENSIVE RANGE OF SERVICES:
• Dealing with legal requirements• Repatriation• Arrangement of funeral services• Comprehensive choice of coffins and urns• Burial or cremation• Dealing with florists and caterers• Provision of memorials.
01363 [email protected]. White & Sons - Albert Road - Crediton - Devon - EX17 2BZ
Dennyshill
Care Home ExeterProviding Residential and Respite Care for the Elderly
Established for over 25 years
Privately run
Independent care home in a peaceful location in Exeter
Visitors always welcome, appointments never necessary
t: 01392 259170w: www.dennyshillcarehomeexeter.com
e: [email protected]: @Dennyshill
Tel: 01805 625 999 www.homelifecarers.co.uk
Unit 2 Lauder Lane, Roundswell Business Park, Barnstaple EX31 3TA
At HomeLifeCarers we pride ourselves on offering a local, friendly service dedicated to providing you with the quality, professional Personal Care service
you truly deserve in the comfort of your own home.
Our services are available 24 hours, 7 days a week to a wide range of people throughout the community, and include:
• Personal Care Services • Preparation of Meals • Respite Care • Live-in Care • Night Care • Home Help & Domestic Services • Sitting Services
So if you would like to know more about our services, call us today for a brochure, or to speak to a member of our team to see how we can help you, or your loved
ones, continue to enjoy the comforts of that all important place, home.
“Personal Care Services in the comfort of your own home”
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North Devon: 01805 625 999Mid Devon: 01884 233 700West Devon: 01837 527 33
www.homelifecarers.co.uk
Information and Advice
Weknowthatgrowingolderdoesn’tcomewithaworkshopmanualsowehavearangeofinformationguidesandfact-sheetsthatcanhelpyoumakesenseofsomeofthechallengesyouarefacedwithinlaterlife.
Wealsohaveadviceadvocacyservices.Perhapsyouwouldliketomakeanappointmenttospeakwithsomeoneinperson.Ourcentreisequippedwithprivaterooms.Wehavetrainedstaffandvolunteersworkingatourcentretoprovideyouwithimpartialadviceandinformation
Ourinformationisimpartialandeasytodigest-it’salsofreeofcharge*
We can provide information on:
• MoneyMatters,includingBenefitseligibility • HousingRightsandBenefits • Health&Socialcare • Leisureandsocialactivities • Familyandpersonalmatters • Yourrightstolocalservices • Plusmostthingsthataffectyourqualityoflife
What we offer:
• Informationthatisuptodateandaccurate • Wecanexplainchoicesyouhave • Helpyoudecidewhattodonext–butit’s yourchoicewecan’tmakethedecision foryou • Wemaybeabletotakeactiononyour behalf,ifitisappropriateandreasonableto do so • Ifwecannothelpwecansignpostyouto someonethatcan
How we do it:
• Weprovideafree*andconfidentialservice • Weofferprivacyforyourdiscussions • Wewillnotmakejudgementsaboutyourlife andwhatyouwanttodo • Wewilltackleanyprejudiceand discriminationthatyouface • Wewillnotbeinfluencedbyotherinterests
Home Support Domestic Cleaning and SittingServices
TheHomeSupportDomesticservicecanprovideyouwithtemporaryorlong-termhelpinyourhometomanagemostofyourdomesticneedssuchasDusting,VacuumCleaning,BedMaking,Shoppingetc.
Thereisanhourlyservicechargewithaminimumofonehour.Theserviceprovides‘domestic’support,thisexcludespersonal,nursingandsocialcare.ServicesUsersareinvoicedfromourExmouthofficeeachmonth.
YourdomesticneedswillbefullyandcarefullyassessedbyoneofourHomeSupportTeamExmouth
* some services suchas Advice Brokerage
may carry a charge. You willbe advised if any charges apply
to any of our services – If charges apply they will
be made clear toyou at the
outset
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OurHomeSupportAssistantsactwithhonestyandintegrityandhaverespectforyouandyourhome.
TheHomeSupportSittingserviceprovidesa‘temporary’respiteserviceforyouandyourcaredforpersontotakeabreakatatimeofneed.
Thereisanhourlyservicechargewithaminimumofonehour.Theserviceprovidesa‘temporary’respitefacilityforyouandyourcaredforpersonwhichmeanscompanionshipandsupportintimesoftemporaryneed.Forexample:Ad-hococcasions,holidayorsicknessperiods,perhapsa‘one-off’specialoccasionorwhenacloserelativeorpartnerisunabletocarryoncareduetoatemporaryneedtowithdraw.
Theserviceisa‘companionship’servicewhichdoesnotinclude‘personal’or‘nursing’carebutmoreoversomeoneinattendancetoprovide‘reassurance’intheabsenceoftheusualcarer
Theserviceisnotdesignedtoprovidelong-termorpermanentsittingorreplaceyourusualarrangements.IftheperiodofcoverisinexcessofthreemonthswerecommendyouseekfurtherinformationandadvicefromotherprofessionalbodiessuchasyourlocalSocialServices
TheneedsofyouandyourcaredforpersonwillbefullyandcarefullyassessedbyourHomeSupportteam
AllHomeSupportAssistantswhetherDomesticorsittingareCRBchecked.
Ring01395275408andaskforTheHomeSupportManagerwhowilldiscusswithyouyourspecificneeds.
BefriendingandSocialInteractionWeprovideauniquebefriendingserviceatAgeConcernExmouth.Itisbasedona‘menu’systemwherebytheserviceuserinteractsattheirchosenlevel,choosingwhattheywantfromtheirlocalAgeConcern.Itsaninteractiveservice,basedonenablingpeopletobebettermotivatedandmoreenthusedaboutlivingtheirlivesastheywantto.Itreliesontheserviceusertakinganactivepartinwhatwehavetooffer.
Basicallyweoffera‘Brokerage’serviceforolderpeopletodiscusswithoneofourtrainedstaff(viaanassessmentsession-inourcentreorinyourownhome)yourneeds,yourwants,yourwishesetcresultinginasimplesupport‘plan’ofactiontailoredtoyou.Thiswillthenbeyourstochoosetoactionornot.Ifyouchoosetodonothing,thenthatwillbeyourchoice,however,ifyouchooseto‘action’theplanthenwewillputinplaceaseriesofsupportinitiativestohelpyou.
And finally …
HowcanyouinteractwithyourlocalAgeConcernhereinExmouth?
Volunteer:Ifyouareinterestedindonatingsomeofyoursparetimethenwe’dliketohearfromyouaboutyourskillsandexperience.TogetherwecanlookathowyoucanhelpsupportolderpeopleintheExmoutharea.
Volunteeringisacommitment,butnotasarduousasyoumightthink.ManyofourVolunteerrequirementsaredesignedwiththebusyVolunteerinmindtotheextentthatweendeavourtodesignmostofourservicessothatVolunteerscan‘dip-in-and-out’asandwhenitsuitstheirlifestyle.
Why not give us a call?
FundingAsanindependentproviderofservicesandalocalregisteredCharitywehavenoHeadOfficeorGovernmentfunding.Werelyonverylimitedincomefromtheservicesweprovide.Weacceptdonationsofallsizes.Everybitisvaluedbyourstaff,volunteersandserviceusersalike.Ifyoudowriteachequepleaseensureitispayableto“AgeConcernExmouth”
IfyouwanttoleaveaLegacyandwishtodiscussitsuse,thenpleasedocontactourChiefofficerwhowillbeonlytoopleasedtocarryoutyourwishesforyou.
Trustee BoardIncaseyoudidnotknow.OurCharityisacompletelystand-aloneindependentcharity.ItismanagedonadaytodaybasisbytheChiefExecutiveOfficer(SteveDace)andisgovernedbyaneightstrongboardofTrusteeswhomeetonaregularbasistoensurethereisabusinessstrategyinplacecoupledtoafirmgovernanceprogramme.
Visit us at:
36ARolleStreet,Exmouth,EX82SH
HELPLINE - 01395 271242 Email: [email protected] Web: www.ageconcernexmouth.co.uk
orDrop-intopickupinformationleafletsbetween10.00amand4.00pmMondaytoFridayor
Makeanappointmenttoseeanadvisor.Ring 01395 271242
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For more information or to book an appointment call: 01395 264767 Email: [email protected]
www.helpinghands-care.co.uk34 Danby Terrace, Exmouth EX8 1QS
Shopping – for you, or with you • Meal preparation • Laundry • HouseworkSupport with getting up/going to bed, bathing, medication
Accompanied outings or social interaction Sitting service – enabling a family member to have a break
Helping HandsCommunity Care Services
Over 25 Years of Providing Quality Home Care
Helping Hands is an established community care service operating within Exmouth and East Devon. The business was started in 1986, is locally owned.
Weareverygratefultothebusinesseswhoseadvertisementsappearinthis
publication.Asamarkofourgratitudewewouldliketodrawtheattentionofthe
readerstotheirdetailsandannouncements.Wearerequiredtomakeitclear
howeverthatneitherExcellmedianorthedistributorcanacceptresponsibilityfor
anyservicesorworkmanshipthattheymayundertake.
Telephone: 08450 707040 | www.excell-media.co.uk
ThisbrochurewasproducedbyexcellmediaTheBarnatWestwinds,BankLane,
Warton,PrestonPR41AT
SPECSAVERS IN EXMOUTH EXPERTS IN EYES AND EARS
Specsavers Hearing Centres provide the same expert and affordable care that you’ve come to expect from our opticians. It’s
important to get your hearing tested regularly as well as your eyesight – which is why we offer free hearing tests with our
professional hearing aid audiologists.
©2014 Specsavers. All rights reserved.
Exmouth8 Exeter RoadTel 01395 277 107
Our services:
Advocacy–helpwithletters,telephonecalls,supportingcomplaintsandappeals.
CharityshopandrecyclinginOkehampton.
Computertraining,helpdeskandonlinesupportinourcybercaféattheOkehamptoncentre.
Exercisegroups–runbyaqualifiedtrainer.
Footcare–aclinicisrunattheOkehamptonHospitalbyNHStrainedandsupportedtechnicians[smalladministrativecharge].
Formfilling–AttendanceAllowance,PensionCredit,HousingBenefitandCouncilTax.
Homesupport-Aspecialisedhomesupportandvisitingservice.[smalladministrativecharge].
Informationservice-accurateanduptodatehelpavailableforolderpeople,theirrelatives,friendsandcarers
Legaladvice-ProfessionaladviceandsurgeryMoneyhelp-benefits,incometaxandpensionchecksandforecasts.
Wheelchairhire-Collapsiblechairsforhire.
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RegisteredCharityNo:1011780
We have a strict confidentiality policy, and work impartially and without prejudice.
37
Mount Pleasant Road ● Dawlish Warren ● Dawlish ● Devon ● EX7 0NA
Telephone 01626 868000 Facsimile 01626 868000
Web: www.langstone-hotel.co.uk
• 64 En-Suite Rooms• Indoor Swimming Pool• Restaurant• Outdoor Swimming Pool• Snooker
• Tennis• Table Tennis• Golf Practise area• Fitness Room• Dance Breaks
• 19 Acres Grounds• Comfortable Lounges• Beauty Therapies• Holistic Therapies• Hairdresser
Your Place by the Sea...
• Entertainment Programme• Reduced Fee Golf • FREE Wi-Fi• Ample FREE Parking
• FREE Sky TV• Good Transport Links• Holidays• Weekend Breaks
• Family Breaks• Christmas & New Year• Easter• Mid-Week Breaks
2014_AgeConcern205x297.indd 1 24/04/2014 16:27:57
Contact us:
AgeConcernOkehamptonandTorridge2CreditonRoadOkehamptonEX201lU
HELPLINE - 01837 55838 Mobile: 07880 290 713 Email: [email protected] Web: www.acot.org.uk
ChiefOfficer:BarrieDuke
Okehampton Centre hours:
Appointmentsonafternoonsorweekends.ThisisalocalindependentcharityworkingwithandforolderpeopleinWestDevonandTorridgesince1992.
Weaimtohelpolderpeoplestayintheirhomesforaslongaspossible.Ourservicessupportthisaim.Wewillalwaysguideenquirerstootherservicesavailabletoletthemhavethebestpossiblechoice.
We are funded by small grants anddonations. Please note that cheques andlegacies should be given to ‘Age ConcernOkehampton and Torridge’ to ensure thatwe receive your kind gifts.
VolunteeringWewelcomeanyonewhoisconsideringworkingasavolunteer.Youwouldbecomeavaluedmemberofourteam.
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BBC Trust - Forum day at our centre
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Care at HomeFlexible care and support built around you
www.guinnesscareandsupport.org.uk
Guinness Care and Support is a non-profit making organisation with dedicated staff providing personalised care and support services to 10,000 customers across England. We help people who want to remain living in the home of their choice. If you would like to find out how we can help you please contact
Alison Coles, Care at Home Manager on 01884 242525
Residential Care HomesProviding dignity and respect with choice and controlOur Homes for older people offer a varied and interesting life where social activities are planned and encouraged. We have seven Care Homes for older people in Devon providing excellent standards of care and facilities, with provision of home cooked meals. Our staff are fully trained to provide person centred care on an individual basis. For more information about our Care Homes please contact
Carole Kingman, Care Homes Manager on 01392 686375
@GuinnessCare
AGE CONCERN SOUTH MOLTON &DISTRICT
AgeConcernSouthMoltonisanindependentcharityworkingwithandforolderpeopleofSouthMoltonandthesurroundingarea.
Ouraimistohelpthelocalpeopleintheirlateryears.Weprovideadailymeetingplaceandcanhelpwithinformationandobtainingbenefitsandservicestheyneedandareentitledto.
Weprovideinformationon: • Benefits • Housingissues • HealthandSocialCare • SocialActivities
Weofferaconfidentialserviceeitherbyappointmentatourofficeorinyourownhomeforinformationandformfilling.Ifwecannothelpyou,wecanassisttofindsomeonewhocan.
Wearecompletelyself-fundedthroughourcharityshop.
Theshopisstaffedbyadedicatedbandofvolunteers.
Wealsoworkcloselywithothertownbusinessesandlinkwithotherorganisationswhosupportolderpeople.
Christine Shop Manager & Mrs Gwen Kingdon Trustee
RegisteredCharityNo:1029923
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Christine with volunteer helper Ros
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SERVICES WE OFFER: • Adailypop–incentrewithteaandcoffee. • Aplacetomeetfriendsormakenewones. • Wheelchairandsmalldisabilityaidshire service. • Emergencyshoppingandprescription collection. • Wehostanailcuttingserviceinhouseand sponsoranyhomevisitsneeded. • Annualcoachtripsandoutings. • Socialeventsareorganisedthroughoutthe year.
REMEMBER US IN YOUR WILLManypeopleliketocontributetotheorganisation.Whatbetterwaytoleavealastingmemory?Yoursolicitorwillassistyoutodrawupawilloraddacodiciltoanexistingwill.
Gift Aid:-
IfyoumakeadonationasGiftAidwecanmakeitworthmorebyclaimingbacktheincometaxyouhavepaidontheamountyoudonate.
CONTACT:AGECONCERNSOUTHMOLTONANDDISTRICT
2BroadStreetSouthMoltonDevonEX363DR
Contacts: GwenKingdon ChristineThake
HELPLINE - 01769 574160 Email: [email protected] Web: www.acsm.btck.co.uk
OPEN:MONDAY|TUESDAY|THURSDAY|FRIDAY9.30am–4.30pm.SATURDAY9.30am–12.30pm
AgeConcern- Barnstaple&DistrictHELPLINE-01271324488Email: [email protected]: www.ageconcernbarnstaple.org.uk
Contact Information
AgeConcern- BudleighSaltertonHELPLINE-01395445510Email: [email protected]
AgeConcern- Exmouth&DistrictHELPLINE-01395271242Email: [email protected]: www.ageconcernexmouth.co.uk
AgeConcern- Crediton&DistrictandTorridgeHELPLINE-01363775008EMAIL: [email protected]
AgeConcern- SouthMolton&DistrictHELPLINE-01769574160Email: [email protected]: www.acsm.btck.co.uk
AgeConcern- OkehamptonandTorridgeHELPLINE-0183755838Mobile: 07880 290 713Email: [email protected]: www.acot.org.uk
Barnstaple & District • Budleigh Salterton • Crediton & District • Exmouth & DistrictOkehampton & Torridge • South Molton & District
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