agency credentials feb 3rd 2011

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Increasing Margins Through Cost-Effective and Scalable Digital Marketing Solutions Your Extended Digital Marketing Team January 2011

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Page 1: Agency credentials feb 3rd 2011

Increasing Margins Through Cost-Effective and Scalable Digital Marketing SolutionsYour Extended Digital Marketing TeamJanuary 2011

Page 2: Agency credentials feb 3rd 2011

• State our POV on industry landscape with implications• Present product offering• Present our credentials and fit• Outline how we will work with you

Document Outline

Page 3: Agency credentials feb 3rd 2011

POV on Industry Landscape

Page 4: Agency credentials feb 3rd 2011

More elements in paid search Local search gaining

prominence – key factor for Google’s increasing desire to

be a destination page Growth of Facebook &

LinkedIn Explosion of Mobile ads Continued growth of

behavioral marketing (email)

Our POV on Digital Marketing..2011 Trends..

Page 5: Agency credentials feb 3rd 2011

Consumers are increasingly turning to internet to look for local business information

Source: Local Search Study Results at SMX East By Matt McGee on Oct 10, 2010

“Local search” is among the fastest growing internet media

Page 6: Agency credentials feb 3rd 2011

Finally, social media usage is on an increase across all consumer segments.

Source: Harris Interactive, 2010

Page 7: Agency credentials feb 3rd 2011

• Ever growing pressure to keep pace with this frenetic growth & changing digital space– Can you keep pace with Google & Bing?– How about new networks and devices?

• More sophisticated client – Looking under the hood– Questioning every piece of data (not to mention suggesting bid

changes )– Threat of taking in-house

• More time spent on fire-fighting– Less time on strategy– Less client face time

• Eroding margins– Highly competitive marketplace– Economic uncertainty

What this means to you..

Page 8: Agency credentials feb 3rd 2011

What We Offer

© 2010. All rights reserved. DiCon Interactive, LLC. Proprietary and Confidential. 8

• Solution:

– Be your extended digital marketing team taking care of operational aspects.

– Cost-effective offering using optimal resources from Chicago and India

– If required, white labeled dedicated staff with your agency’s email ID

• Benefits to you

– Increased margins – Ability to scale quickly– Reduced risk in uncertain economy (no hiring and firing)– Additional savings relating to recruiting & training– More time spent on client strategy (less on fire-fighting)– More client face time– Ability to quickly offer new products and services

Page 9: Agency credentials feb 3rd 2011

Product Offering

Page 10: Agency credentials feb 3rd 2011

How can we help you?

• Operational help across Paid Search, SEO, Social Media Advertising (Facebook, LinkedIn) and Web Analytics

Paid Search SEO

Social Advertisin

g

Web Analytics

Page 11: Agency credentials feb 3rd 2011

Paid Search

End-to-end or a la carte operational support in all elements of Paid Search

Analytics & Insights

Campaign Structure

Keyword Generation

Copy Developme

ntTrafficking

Bid Optimizati

on

Reporting

- Consumer Insights- Competitive Research- Forecasting (regression model)- 3rd party tools, like Adgooroo

- Right mix of product, consumer, keyword type (brand, generic) and other types of ad groups

- Develop ad groups & hierarchy

- Understanding consumer queries

- Keyword expansion, including long tail, misspellings, negative keywords

- 3rd party research tools, like Wordtracker

- Understanding consumer needs- Compare competitors’ copy- Landing page recommendations

- Landing page verification- Potential A/B testing- 3rd party campaign

management tools, like Acquisio

- Automated vs. Manual bidding

- Budget monitoring

- Day, week, month, quarter, YTD budgets

- Estimated vs. Actual- Performance insights- Test results- Executive dashboards

Page 12: Agency credentials feb 3rd 2011

Search Engine Optimization

End-to-end or a la carte operational support in all elements of SEO

Traffic & Rankings Analysis

Keyword Research

On-Site SEOOff-site Promotion

Reporting

- Competitor site analysis- On-page & off-site analytics

- Identify top keywords by volume and relevance

- Map keywords to relevant pages

- Meta-tags, content recommendations

- Indexation, sitemap- Graphics & image labeling- Site design & architecture

recommendations

- Social Bookmarking- Directory Listings- Blog posting- Article submission- One-way Link building

- SERP, traffic, ranking

Page 13: Agency credentials feb 3rd 2011

Social Media Advertising

Connect with audiences beyond the search engines

- Identify demographics / psychographics of different sets of audiences

- Relevant messaging for each audience set

- Schedule and launch multiple campaigns

- Monitor campaigns and adjust bids as necessary

- Derive insights from campaign reports

- Revise campaign strategy, optimize targeting, messaging based on reports

Audience Research

Message Creation &

Testing

Campaign Trafficking

Bid Managemen

t

Conversion Tracking & Reporting

Optimization

Page 14: Agency credentials feb 3rd 2011

Web Analytics

Inform & improve SEO, PPC & Social Media campaigns through analysis & forecasting

- Identify performance metrics & variables

- On-site analysis- Click-path analysis- Consumer lifecycle

analysis- Modeling traffic, ranks &

ROI

- A/B testing- Multivariate analysis

Goal Setting

Analysis & Forecasting

Testing

Reporting

- Using 3rd party analytics tools, for ex. Google Analytics

Page 15: Agency credentials feb 3rd 2011

OUR CREDENTIALS

Page 16: Agency credentials feb 3rd 2011

Who Are We

• DiCon is a digital marketing services firm serving agency customers

• We offer outsourcing services to our agency partners in the areas of – Paid Search– SEO– Social Media Advertising, and – Web analytics

• Our relentless focus on quality is enabled by:– Well defined processes– Highly trained specialists teams (reporting, campaign build,

etc.)– Dedicated quality control team and compliance– Propriety apps in the areas of Project Management and Quality

Control

• Our well-rounded team with years of experience from consulting, direct marketing and digital advertising develops out-of-the-box, practical and result-oriented digital campaign ideas.

Page 17: Agency credentials feb 3rd 2011

Why Us? – Process Focus

• Process, process, process– General operations manual covers every area where we support

you– Custom design operations manual for every client– Dedicated QC and Process Improvement constantly refine

processes

Page 18: Agency credentials feb 3rd 2011

Why Us? – Specialist Approach

• Specialist teams with in-depth knowledge – Skilled specialists (e.g.,

keyword development, copy creation, bid management)

– Stringent recruiting process – engineers (analytical skills), MBA (project management and communication skills) or mass communication (creative skills)

• Well-developed training program

• More than 100 years of combined internet marketing experience

• Refined campaign management process developed over 1000’s of client campaigns

Client Relationship

Manager

Project Manager

Campaign Structure

Keyword Developme

nt

Copy / Content Creation

Trafficking

Reporting

Analytics

On-page Optimizatio

n

Off Page Optimizatio

n

Paid SEO SM

X X

X X

X X X

X X

X X X

X X X

X

X X

Teams of Specialist

s

Page 19: Agency credentials feb 3rd 2011

Why Us? – Technology

• Technology– Platform and application agnostic – Ability to quickly learn tools used by client– Proprietary Project Management tool in development– QC apps

Page 20: Agency credentials feb 3rd 2011

The People

Babu Monie – Chief Client AdvocateBabu Monie develops digital marketing strategies for our clients. He has more than 20 years experience in database marketing, management consulting and digital marketing having worked in leading companies such as Draft FCB, Deloitte Consulting, DoubleClick, Google and Publicis Groupe. He enjoys working on and solving client challenges. He has a BE in Computer Science, MBA in Marketing, and MS in Direct, Database and ecommerce Marketing from Northwestern University.

Jason Poblocki – Client Service and SalesJason leads our Client Service and Sales Team. Jason has over 15 years experience in advertising, sales and management and has worked hard to ensure that his clients receive maximum ROI from their investments. After completing his studies at Southern Illinois University, Jason pursued his passion for the game of golf and became a professional golfer and golf course owner. He takes pride in managing and maintaining his client portfolio.

Page 21: Agency credentials feb 3rd 2011

The People

Jyo Etikala – Digital Marketing OperationsJyo runs our digital marketing operations and is responsible for overseeing implementation of client campaigns. She is actively involved with hiring and training our talent. In addition, she leverages her years of operations experience to develop our company’s operations manual and guide our process improvement team. Jyo has a BE in Computer Science and MBA in Finance and Operations. She lives in Chicago.

Sagar – SEM OperationsSagar is our SEM Operations lead. He runs our paid and local search operations and manages the specialists teams. He has vast search experience having worked in various capacities at companies such as NetElixir and Dot Ahead Technologies, His ability to articulate creative solutions to difficult problems makes Sagar both a visionary and a leader.

Page 22: Agency credentials feb 3rd 2011

How We Work With You

Page 23: Agency credentials feb 3rd 2011

How we work with you?

Account Manager

Account Manager

Account Manager

Account Manager

Agency Teams

Client Relationship

Manager

Project Manager

Campaign Structure

Keyword Developme

nt

Copy / Content Creation

Trafficking

Reporting

Analytics

On-page Optimizatio

n

Off Page Oprimizatio

n

Paid SEO SM

X X

X X

X X X

X X

X X X

X X X

X

X X

Teams of Specialist

s• Assigned project / client service manager – typically with a Master’s degree , domain experience and management expertise

• Interacts with our team of skilled specialists

Page 24: Agency credentials feb 3rd 2011

How we work with you?

Use project management tool to assign and take tasks Keep updated on status Post deliverables Pose questions

Quality Control and Process Improvement team constantly monitors to ensure quality of deliverables

Weekly reports & status calls with leadership team Quarterly review of

What worked? What can we improve?

Page 25: Agency credentials feb 3rd 2011

Contact

Page 26: Agency credentials feb 3rd 2011

Contact Us

www.DiConInteractive.com(773) 759-8300

Jason [email protected]

Babu [email protected]