STUDY TOUR PROGRAM YEMEN MICROFINANCE NETWORK

Tentative Dates: February 2-14, 2015 FEBRUARY 1

19:40 ARRIVAL TO BAKU

21:00 ARRIVAL TO THE HOTEL

DAY 1: 2nd FEBRUARY SOCIAL PERFORMANCE MANAGEMENT TRAINING OF TRAINERS TRAINER: SEVDA HUSEYNOVA

9:00 - 9:15 Greeting

9:30 - 11:00 Session 1: Social Performance Framework; Main concepts; Activities for different SPM level

institutions. Why Social Performance is important?

11:00 - 11:15 BREAK

11:15 - 12:00 Session 2: Translating Mission into Social Targets

12:00 - 13:00 Session 3: Social indicators and Reporting

13:00 - 13:50 LUNCH

13:50 - 14:30 Session 4: Aligning SP Business Processes into different organizational systems: Risk

Management

14:30 15:10 15:10 15:25 15:25 17:40 17:40 18:00

Session 5: Aligning SP Business Processes into different organizational systems: Human

Resources

BREAK

Session 6: Aligning SP Business Processes into different organizational systems: Market

Research

Wrap-up

DAY 2: 3rd FEBRUARY UNIVERSAL STANDARDS FOR SOCIAL PERFORMANCE MANAGEMENT TRAINING OF TRAINERS TRAINER: SEVDA HUSEYNOVA

9:00 - 9:15 Greeting. Introducing training topic

9:30 - 11:00 Introduction to Universal Standards for Social Performance Management

11:00 - 11:15 BREAK

11:15 - 12:00 Exercise on matching standards

12:00 - 13:00 Deep dive into the standards dimensions

13:00 - 13:50 LUNCH

13:50 17:30 SMART Client Protection Principles

DAY 3: 4th FEBRUARY POLICY ADVOCACY TRAINING TRAINER: JHALE HAJIYEVA

9:00 - 9:15 Greeting

9:30 - 11:00 Session1: Introduction to Policy Advocacy. Role of Association in Policy Advocacy.

Association Capacity and Readiness

11:00 - 11:15 BREAK

11:15 - 12:00 Session 2: Advocacy Planning Model. Establishing Priorities and Goals

12:00 - 13:00 Session 3: Understanding the Target Audience. Developing Communication Strategy.

Preparation of the Action Plan.

13:00 - 13:50 LUNCH

13:50 - 14:30 Reviewing successful examples of policy advocacy.

14:30 15:10 15:10 15:25 15:25 17:40 17:40 18:00

Reviewing Diagnostic Assessment Survey Results.

BREAK

Recommendations on effective policy advocacy. Discussing concrete cases from experience

Q & A

DAY 4: 5th FEBRUARY FINANCIAL SUSTAINABILITY & EFFECTIVE GOVERNANCE TRAINING TRAINER: JHALE HAJIYEVA

9:00 - 9:15 Greeting

9:30 - 11:00 Session1: Membership fee packages services and extra services ( fee based) member exclusive

and general

11:00 - 11:15 BREAK

11:15 - 12:00 Session 2: Effective utilization of resources. Optimization of expenses

12:00 - 13:00 Session 3: Reviewing membership fee system examples. Recommendations for improving

operational self-sufficiency and service delivery mechanisms. Q & A

13:00 - 13:50 LUNCH

13:50 - 14:30 Introduction to the Effective Governance. Structuring the Board

14:30 15:10 15:10 15:25 15:25 17:40 17:40 18:00

Building the Board. Election. Orientation.

BREAK

Operating the Board: Committees, board meetings. Guiding the Board: Policies

Q & A

DAY 5: 6th

FEBRUARY : MEETING WITH SMART CAMPAIGN PLATINUM AWARD

WINNER NBCO VF AzerCredit LLC

09:30 10:00 Departure to VFAC

10:00-10:30 Introduction and getting to know each other

10:30-11:15 Building SPM commitment and starting SPM

11:15 11:30 BREAK

11:30 13:00 Benefits / results / outcomes of being SPM responsible institution Implementation: stages, proccess

13:00 14:15 LUNCH

14:15 - 15:30 Certification: needs, benefits and loses ; process description

15:30 15:45 15:45 16:30 16:30 17:30

BREAK

Certification results. Way forward. Future plans;

Wrap-up. Discussions. Q & A

WEEKENDS : FEBRUARY 7 & 8 FREE TIME

SIGHTSEEINGS (based on choice of YMN team)

Accompanied by AMFA employee- Ms. Konul Huseynova

SIGHTSEEINGS

Accompanied by AMFA employee- Mr. Nijat Kazimov

5 DAYS FINANCIAL EDUCATION TRAINING OF TRAINERS

TRAINER: SEVINJ RUSTAMOVA

DAY 1 FEBRUARY 9 9:00 - 9:15 Introduction

9:15 - 10:30 Concept of Financial Education

10:30 10:45 TEA BREAK

10: 45 11:45 Adult learning Principles and Techniques

11:45 12:45 Division of the training sessions between the participants Setting rules for training and feedback sessions

12:45 13:45 LUNCH

13:45 17:00 Individual preparations for the sessions (TEA BREAK included)

DAY 2 FEBRUARY 10 9:00 - 9:15 Re-cap of the previous day

9:15 - 10:15 Session 1 - Delivery

10:15 10:45 Feedback for Session 1

10:45 11:00 TEA BREAK

11:00 13:00 Session 2 Delivery

13:00 13:30 Feedback for Session 2

13:30 14:30 LUNCH

14:30 16:40 Session 3 Delivery

16:40 16:55 TEA BREAK

16:55 17:25 Feedback for Session 3

DAY 3 FEBRUARY 11 9:00 - 9:15 Re-cap of the previous day

9:15 11:15 Session 4 Delivery

11:15 -11:30 TEA BREAK

11:30 12:00 Feedback for Session 4

12:00 13:00 Session 5 Delivery

13:00 14:00 LUNCH

14:00 15:00 Session 5 Delivery (cont)

15:00 15:15 TEA BREAK

15:15 15:45 Feedback for Session 5

DAY 4 FEBRUARY 12 9:00 - 9:15 Re-cap of the previous day

9:15 - 10:45 Session 6 Delivery

10:45 11:00 TEA BREAK

11:00 12:00 Session 6 Delivery (cont)

12:00 12:30 Feedback for Session 6

12:30 13:30 LUNCH

13:30 15:00 Session 7 Delivery

15:00 15:15 TEA BREAK

15:15 16:25 Session 7 Delivery (cont)

16:25 17:00 Feedback for Session 7

DAY 5 FEBRUARY 13 9:00 - 9:15 Re-cap of the previous day

9:15 11:20 Session 8 Delivery

11:20 11:35 TEA BREAK

11:35 12:00 Feedback for Session 8

12:00 13:10 Session 9 - Delivery

13:10 14:10 LUNCH

14:10 14:40 Feedback for Session 9

14:40 15:00 TEA BREAK

15:00 16:00 Evaluation of the ToT Closure

FEBRUARY 14

11:45 DEPARTURE TO THE AIRPORT

14:20 FLIGHT