AgendaAgenda

Microsoft Platform -overviewMicrosoft Platform -overview Operations, support & security?Operations, support & security? Scalability Scalability ReliabilityReliability Total cost of ownershipTotal cost of ownership mySAP Business Intelligence with SQL mySAP Business Intelligence with SQL

Server Analysis ServicesServer Analysis Services Other solutionsOther solutions

Microsoft Platform Microsoft Platform advantages for SAPadvantages for SAP Windows is the leading development Windows is the leading development

platform at SAP HQplatform at SAP HQ SQL Server is the development DB on SQL Server is the development DB on

Windows – all other supported databases Windows – all other supported databases are ported from SQL Serverare ported from SQL Server

Windows and SQL Server have SAP as Windows and SQL Server have SAP as ‘ship-criteria’‘ship-criteria’

SAP automatically supports new Windows SAP automatically supports new Windows and SQL Server versions and Service and SQL Server versions and Service PacksPacks

SAP has part of the DBSL team co-located SAP has part of the DBSL team co-located at Microsoft Redmondat Microsoft Redmond

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14,200+ SAP R/3 installations worldwide based on Windows (45%)14,200+ SAP R/3 installations worldwide based on Windows (45%) 55% of all 55% of all newnew R/3 installations based on Windows (Q301) R/3 installations based on Windows (Q301) 61% of all 61% of all newnew mySAP installations based on Windows (Q301) mySAP installations based on Windows (Q301)

45%45%45%45%

Majority Platform for R/3Majority Platform for R/3

SAP Sales & Distribution Benchmark Data SAP Sales & Distribution Benchmark Data Concurrent Users – Windows / SQL ServerConcurrent Users – Windows / SQL Server

IBM’s last published benchmark on OS/390 = 8,000 SD users on 3node 10CPU Sysplex Cluster. R/3 release 3.1HOracle’s last published benchmark = 4,900 SD on 8-way, 550Mhz. R/3 release 4.0BMicrosoft benchmark = 24,000 SD on Unisys ES7000 32-way, 900Mhz. R/3 release 4.6CWindows/SQL Server also SAP’s #1 Retail Benchmark at >3M items/hr.

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Over 430% Over 430% growthgrowthin 28 months!in 28 months!

Microsoft / Unisys = #1 Benchmark

Typical Support ProcessTypical Support Process

Customers typically will Customers typically will open a Support Case via open a Support Case via SAP firstSAP first

Cases are escalated to Cases are escalated to Microsoft via SAP Microsoft via SAP development support or development support or SAP escalation managersSAP escalation managers

If the symptoms warrant, If the symptoms warrant, the customer may open a the customer may open a case via their regular case via their regular Microsoft Support Microsoft Support mechanism.mechanism.

TextText

SAPSAP

Mic

roso

ftM

icro

soft

Customer

Customer

SAP Support StructureSAP Support Structure

Local Local SupportSupport

DeveloperDeveloperSupportSupport

RegionalRegionalSupportSupport

SAP SAP Customer Customer

NoteNote

1%1%

Separated Separated into into

database database and and

platformplatform

Developer Support has SAP Developer Support has SAP and MS Resourcesand MS Resources

DeveloperDeveloperSupportSupport

(SQL)(SQL)

Mark Weber, Mark Weber, MicrosoftMicrosoft RedmondRedmond

Martin MerdesMartin MerdesClas Hortien,Clas Hortien,

Microsoft Microsoft WalldorfWalldorf

SQL Server advantages for SAPSQL Server advantages for SAP Fragmentation Indicator will show tables Fragmentation Indicator will show tables

which are highly fragmentedwhich are highly fragmented Does not block any mySAP.com transactionDoes not block any mySAP.com transaction

Online DefragmentationOnline Defragmentation Re-Organize tables without impacting 24/7Re-Organize tables without impacting 24/7

Automatic Update StatisticsAutomatic Update Statistics Tables can be excluded from being automatically Tables can be excluded from being automatically

updatedupdated

Automatic internal Memory configurationAutomatic internal Memory configuration Tunes internal memory configuration like # of Tunes internal memory configuration like # of

locks, Open Object buffer, SPs etc.locks, Open Object buffer, SPs etc.

NeverNever set SQL Server to dynamic memory set SQL Server to dynamic memory configurationconfiguration

ScalabilityScalabilityWindows 2000 and SQL Windows 2000 and SQL Server 2000Server 2000

Oracle’s last published benchmark on Windows = 4,900 SD on 8-way, 550MhzSun’s best benchmark on Solaris/Oracle = 19,360 on 64-way, 64 bitMicrosoft benchmark = 26,000 SD on a 32-way, 900MhzWindows/SQL Server also SAP’s #1 Retail Benchmark at >3M items/hr.

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ScalabilityScalability 16-way and 32-way systems16-way and 32-way systems

CMP and Numa ArchitecturesCMP and Numa Architectures 32-bit and 64-bit32-bit and 64-bit

New Intel 32-bit ChipsetsNew Intel 32-bit Chipsets 1.6 GHz (codename “Foster”)1.6 GHz (codename “Foster”) 2.0 GHz (codename “Gallatin”)2.0 GHz (codename “Gallatin”)

64-bit Windows and SQL Server 64-bit Windows and SQL Server (IA64)(IA64) Itanium 2 (now)Itanium 2 (now) Codename “Madison” (spring 2003)Codename “Madison” (spring 2003)

High Availability BasicsHigh Availability BasicsUse RAID 0+1 for all database filesUse RAID 0+1 for all database filesFull database backup once a dayFull database backup once a dayLog backup every 10 to 15 minutesLog backup every 10 to 15 minutesRegular restore and disaster recovery Regular restore and disaster recovery teststestsTape re-use scheduleTape re-use scheduleRegular backups of master and msdbRegular backups of master and msdbOff-site storage of backup tapesOff-site storage of backup tapes

Fixed in SQL 2000: Fixed in SQL 2000: The primary data file (.mdf) is as critical as The primary data file (.mdf) is as critical as the log file BACKUP LOG WITH NO_TRUNCATE).the log file BACKUP LOG WITH NO_TRUNCATE).

© 2002 Accenture. All Rights Reserved.

Accenture Led Benchmark Proves SAP Scalability on Microsoft and Intel

Both the HP and Unisys environments showed significant scalability with Intel based technology and Microsoft software.

Client Actuals ProLiant Unisys

Configuration

OS and DB Solaris 2.6 Oracle 8i

W2K/SQL 2000 W2K DC/SQL 2000

DB Server CPUs 34 @ 400MHz 8 @ 900MHz 32 @ 900MHz

App Server CPUs 60 @ 400MHz 40 @ 700 MHz 112 @ 700 MHz

Performance Statistics

Peak Active Users 1700 1700 3080

Total Dialog Steps/hr 250,000 403,639 759,231

Avg. Response Time 700 ms 508 ms 369 ms

DB Server Utilized 40% 65% 50%

App Servers Utilized 30% 49% 30%

META Group Audit Validated our testing

Methodology Verified the test

represented an actual client workload

http://www.unisys.com/industry-analyst/meta-feb-02.asp

© 2002 Accenture. All Rights Reserved.

Accenture Led Benchmark Proves SAP Cost Benefits on Microsoft

Microsoft Platform

…Can scale like UNIX Systems & support large complex clients

…Offers lower acquisition and operational costs (TCO advantage)

…Positions platform for the future

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Unisys W2K/SQL HP ProLiantW2K/SQL

Management SoftwareSoftware (OS & DB Licenses)Server Hardware

40% of

Baseline

40% of

Baseline 17%

of Baseli

ne

17% of

Baseline

© 2002 Accenture. All Rights Reserved.

SAP Utilities Client Benchmark

Due to the unique requirements of the SAP module for Utilities (IS-U/CCS), we performed another study to evaluate the batch processing capability of the Intel/Microsoft platform.

Client Equivalent Utility Company with over 2 Million

Customers Requires processing 120,000 bills

and meter reads per night Batch window limited to 4 hours The composition for the overall

customer base, and that used for the batch runs, was approximately 86.5% Domestic, 13.25% General Service and 0.25% Bulk.

Utility Customer Details

Total Customer Records 2,000,000

Bills Processed / Night 120,000

Performance Statistics

JobTime

(h:mm)

Meter Read Order Creation 1:05

Meter Reading Upload 0:21

Billing Order Creation 0:13

Invoice Document Creation 1:31

Invoice Printing* 0:57

Total Batch Run-time 4:07

© 1999-2002 NerveWire, Inc. All rights reserved. --Proprietary and Confidential

®

Key Take-Aways from NerveWire ERP Migration Study

• Firms at a “decision-point” for their ERP solutions can gain significant benefits by switching to SQL Server

• Our modeled ERP migration business case shows a $400K NPV over 5 years

• Companies can, in many cases, recoup the investment cost from the outset, especially if they are facing a large scale hardware upgrade

Note: Note: Unlike many TCO studies that rely on theoretical TCO models, this Unlike many TCO studies that rely on theoretical TCO models, this TCO study is based on analysis of five enterprise customers across TCO study is based on analysis of five enterprise customers across a variety of industries that are currently using SQL Server and the a variety of industries that are currently using SQL Server and the leading DB competitorleading DB competitor

Note: Note: Unlike many TCO studies that rely on theoretical TCO models, this Unlike many TCO studies that rely on theoretical TCO models, this TCO study is based on analysis of five enterprise customers across TCO study is based on analysis of five enterprise customers across a variety of industries that are currently using SQL Server and the a variety of industries that are currently using SQL Server and the leading DB competitorleading DB competitor

Executive Summary

© 1999-2002 NerveWire, Inc. All rights reserved. --Proprietary and Confidential

®

SQL Server Saves Organizations up to $807,000 (or 47%) over 3 Years over the Leading DB Competitor

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Departmental Applications (50-100 users)

Cross-OrganizationalApplications (100+ users)

SQL Server TCO

Competing Product TCO

3-Year Total Cost Of Ownership

• SQL Server saves organizations $807,000 (47%) over 3 years for cross-organizational applications

• SQL Server saves organizations $203,000 (40%) over 3 years for departmental applications

Source:: NerveWire Customer Interviews and Analysis, 2002

© 1999-2002 NerveWire, Inc. All rights reserved. --Proprietary and Confidential

®

SQL Server Offers Lower TCO in Every Cost Category; Largest Savings in Ongoing Operations

• SQL Server cost advantages versus the competing product translated into a 47% cost savings over the 3 year period covered in this survey.

• The data reveals that SQL Server has the most significant cost advantage in ongoing operations

Source:: NerveWire Customer Interviews and Analysis, 2002

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Training Maintenance Design &Development

Hardware SoftwareLicensing

OngoingOperations

SQL Server TCO

Competing Product TCO

Simplified Simplified ManagementManagement

•Detect R/3 systems & servicesDetect R/3 systems & services•MMC snap-in provides enterprise viewMMC snap-in provides enterprise view•AD Group Policy can deploy SAPGUIAD Group Policy can deploy SAPGUI

Strengthened Strengthened SecuritySecurity

•Single Sign On with WindowsSingle Sign On with Windows•Automatic encryption of data channelsAutomatic encryption of data channels•Choice of authentication mechanismsChoice of authentication mechanisms

Benefits of SAP/AD IntegrationBenefits of SAP/AD IntegrationCost Reduction!Cost Reduction!

Leverages Leverages Existing Existing

InvestmentsInvestments

•Use Active Directory as a storeUse Active Directory as a store•SAP Portal can use AD for authNSAP Portal can use AD for authN•Reduced training requirementsReduced training requirements

Microsoft SQL Server Microsoft SQL Server Analysis Services with Analysis Services with

mySAP BImySAP BI

SAP Business Warehouse 3.0 SAP Business Warehouse 3.0

mySAP BI 3.0A offers integration of mySAP BI 3.0A offers integration of SQL Server Analysis ServicesSQL Server Analysis Services

mySAP BI uses ROLAP with other DB mySAP BI uses ROLAP with other DB engines (Informix, Oracle, DB2) and engines (Informix, Oracle, DB2) and MOLAP with SQL ServerMOLAP with SQL Server Performance increase with SQL ServerPerformance increase with SQL Server

Table descriptors are redefined and Table descriptors are redefined and allow easier access from Excel allow easier access from Excel directly (not yet supported by SAP)directly (not yet supported by SAP)

BW 3.0 – AS architectureBW 3.0 – AS architecture

BW 3.0A

SAP

Gate-

way

SAP

MOLAPBridge

MS

Analysis

Services

2000

OleDb /

ODBC

Datasource

Bw

Database

MS

SQLServer

2000

Rfc Reg.

Server

DSO

ADOMD

Used only during:

- Dataload ( processing )

- structure Validation

Infocube

ROLAPAggregates

RDBMS

ROLAP Aggregates: roll-up data flow

Infocube

MOLAPAggregates

RDBMS

MOLAP Root-Aggregate

MOLAPStorage

MOLAP Aggregates: roll-up data flow

Extensible by customersExtensible by customers

Version 3.0 direct access to Analysis Services Version 3.0 direct access to Analysis Services notnot supported by SAP. However…supported by SAP. However…

Many features in Analysis Services not in BW that Many features in Analysis Services not in BW that we’d like customers to be able to take advantage we’d like customers to be able to take advantage of, for example:of, for example: > Data mining> Data mining > Local cubes> Local cubes > Actions> Actions

We will publish whitepapers and guidance on how We will publish whitepapers and guidance on how to take advantage of additional features and what to take advantage of additional features and what is and is not ok to modify.is and is not ok to modify.

Features customers use in this way will help Features customers use in this way will help determine what interfaces that should be determine what interfaces that should be developed in the future.developed in the future.

Leading TCOLeading TCO Software, Hardware, Services, MaintenanceSoftware, Hardware, Services, Maintenance

Scalability & ReliabilityScalability & Reliability Ease of Integration and ExtensibilityEase of Integration and Extensibility Majority Platform for SAPMajority Platform for SAP Microsoft Enterprise CommitmentMicrosoft Enterprise Commitment

R&D investment: $5.5 billion in FY03R&D investment: $5.5 billion in FY03 Key Intel vendors R&D: $10+ billionKey Intel vendors R&D: $10+ billion

Solid PartnershipSolid Partnership

Microsoft Value PropositionMicrosoft Value Proposition

SAP/Microsoft AgilitySAP/Microsoft AgilityExtending the value of SAP Extending the value of SAP

SQL Server Analysis Services with mySAP BW SQL Server Analysis Services with mySAP BW Single sign-onSingle sign-on Active Directory integrationActive Directory integration BizTalk Adapter for SAPBizTalk Adapter for SAP Microsoft Exchange Server integrationMicrosoft Exchange Server integration Microsoft Project integration with SAP Project Microsoft Project integration with SAP Project

SystemSystem SAP Mobile (CRM) Solutions with TabletPC, SAP Mobile (CRM) Solutions with TabletPC,

PocketPC, and other Windows based clientsPocketPC, and other Windows based clients Extensions through SAP DCOM or .NET Extensions through SAP DCOM or .NET

ConnectorConnector