agent report card - dtcc · 3.26 1.04 1.00 1.13 2.03 4 2,783 792 337 344 0.09% 65.33% 18.59% 7.91%...

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© DTCC AGENT REPORT CARD August 2015 DTCC Public (White)

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Page 1: AGENT REPORT CARD - DTCC · 3.26 1.04 1.00 1.13 2.03 4 2,783 792 337 344 0.09% 65.33% 18.59% 7.91% 8.08% 2.03 -0.19 -0.23 -0.11 0.80 Deviation From the Industry Sigma Sigma Level

© DTCC

AGENT REPORT CARD

August 2015

DTCC Public (White)

Page 2: AGENT REPORT CARD - DTCC · 3.26 1.04 1.00 1.13 2.03 4 2,783 792 337 344 0.09% 65.33% 18.59% 7.91% 8.08% 2.03 -0.19 -0.23 -0.11 0.80 Deviation From the Industry Sigma Sigma Level

© DTCC

Agent Report Card

2

DTCC Public (White)

This report highlights the performance of the top agents responsible for the processing of CMO/ABS securities in two specific areas of concern:

1) The unavailability of timely rate information.

2) Inaccurate rate information that requires amendment andtherefore post payable date adjustments to DTCC’s Clients.

The impact of each agent on last month’s performance is reflected in bar charts showing “late/amended” information.

In addition, the top three agents with the best record in each category have been highlighted in Green.

Page 3: AGENT REPORT CARD - DTCC · 3.26 1.04 1.00 1.13 2.03 4 2,783 792 337 344 0.09% 65.33% 18.59% 7.91% 8.08% 2.03 -0.19 -0.23 -0.11 0.80 Deviation From the Industry Sigma Sigma Level

© DTCC

Agent Report Card - Rankings

3 DTCC Public (White)

Rates Open at COB P/D - 1

Late Rates after 3:00 pm Cut-off on P/D

Amended Announcements

Amended Announcements 30

Days + after P/DBank of NewYork Mellon 4 5 5 2

Citibank 1 1 2 3

Deutsche Bank 1 1 3 1

US Bank 3 3 4 4

Wells Fargo 5 4 1 5

(Best three in each category highlighted in green)Rankings based on a percentage of an agent's total rates

Agent Report Card

Page 4: AGENT REPORT CARD - DTCC · 3.26 1.04 1.00 1.13 2.03 4 2,783 792 337 344 0.09% 65.33% 18.59% 7.91% 8.08% 2.03 -0.19 -0.23 -0.11 0.80 Deviation From the Industry Sigma Sigma Level

© DTCC

0.37% 0.22% 0.03% 0.00% 0.00%0.00%5.00%

10.00%15.00%20.00%25.00%30.00%35.00%40.00%

Wells Fargo

Bank of NewYork M

ellon

US Bank

Citibank

Deutsche

Conforming Late Rates CMO/ABS Payable on the 15th and 25th

4

DTCC Confidential (Yellow)

4.18 4.35 4.93 6.00 6.00

122 48 5 0 0

69.71% 27.43% 2.86% 0.00% 0.00%

-0.20 -0.03 0.54 1.62 1.62Deviation From the

Industry Sigma

Sigma Level

Number of Late Rate

As a Percentage of TotalLate Rates From All Agents

DTCC Public (White)

Rates open at COB on P/D –1 As a percentage of an agent’s total rates

4.18 4.35 4.93 6.00 6.00

Industry σ: 4.38

Page 5: AGENT REPORT CARD - DTCC · 3.26 1.04 1.00 1.13 2.03 4 2,783 792 337 344 0.09% 65.33% 18.59% 7.91% 8.08% 2.03 -0.19 -0.23 -0.11 0.80 Deviation From the Industry Sigma Sigma Level

© DTCC

0.34%

0.07% 0.06%

0.00% 0.00%0.00%0.05%0.10%0.15%0.20%0.25%0.30%0.35%0.40%

Bank ofNew

YorkM

ellon

Wells

Fargo

US Bank

Deutsche

Citibank

All Late Rates CMO/ABS Payable on the 15th and the 25th

5

DTCC Confidential (Yellow)

After 3:00 p.m. EST on payable date and subsequent days As a percentage of an agent’s total Rates

4.20 4.71 4.73 6.00 6.00

76 22 10 0 0

70.37% 20.37% 9.26% 0.00% 0.00%

-0.33 0.18 0.20 1.47 1.47

Sigma Level

Number of Late Rate

As a Percentage of Total LateRates From All Agents

Deviation From theIndustry Sigma

DTCC Public (White)

4.20 4.71

4.73 6.00 6.00

Industry σ: 4.53

Page 6: AGENT REPORT CARD - DTCC · 3.26 1.04 1.00 1.13 2.03 4 2,783 792 337 344 0.09% 65.33% 18.59% 7.91% 8.08% 2.03 -0.19 -0.23 -0.11 0.80 Deviation From the Industry Sigma Sigma Level

© DTCC

3.88%

29.73%

0.00%5.00%

10.00%15.00%20.00%25.00%30.00%35.00%40.00%

Citibank

Wells Fargo

Bank of NewYork M

ellon

Deutsche

US Bank

Conforming Late Rates CMO/ABS All Payable Date excluding the 15th and 25th

6

DTCC Confidential (Yellow)

3.26 1.04 1.00 1.13 2.03

4 2,783 792 337 344

0.09% 65.33% 18.59% 7.91% 8.08%

2.03 -0.19 -0.23 -0.11 0.80Deviation From the

Industry Sigma

Sigma Level

Number of Late Rate

As a Percentage of TotalLate Rates From All Agents

DTCC Public (White)

Rates open at COB on P/D –1 As a percentage of an agent’s total rates

3.26 1.04

1.00 1.13 2.03

Industry σ: 1.23

Page 7: AGENT REPORT CARD - DTCC · 3.26 1.04 1.00 1.13 2.03 4 2,783 792 337 344 0.09% 65.33% 18.59% 7.91% 8.08% 2.03 -0.19 -0.23 -0.11 0.80 Deviation From the Industry Sigma Sigma Level

© DTCC

29.31%

6.08%2.42%

6.72%

0.97%0.00%5.00%

10.00%15.00%20.00%25.00%30.00%35.00%

Deutsche

Wells

Fargo

US

Bank

Bank of

New

York

Mellon

Citiban

k

All Late Rates CMO/ABS Excluding Payable on the 15th and the 25th

7

DTCC Confidential (Yellow)

After 3:00 p.m. EST on payable date and subsequent days As a percentage of an agent’s total Rates

2.04 3.05 3.47 3.00 3.84

153 250 28 77 1

30.06% 49.12% 5.50% 15.13% 0.20%

-0.91 0.09 0.52 0.04 0.88

Sigma Level

Number of Late Rate

As a Percentage of Total LateRates From All Agents

Deviation From theIndustry Sigma

DTCC Public (White)

2.04 3.05 3.47

3.00 3.84

Industry σ: 2.96

Page 8: AGENT REPORT CARD - DTCC · 3.26 1.04 1.00 1.13 2.03 4 2,783 792 337 344 0.09% 65.33% 18.59% 7.91% 8.08% 2.03 -0.19 -0.23 -0.11 0.80 Deviation From the Industry Sigma Sigma Level

© DTCC

0.37%

0.19%0.17%

0.08%

0.01%0.00%0.05%0.10%0.15%0.20%0.25%0.30%0.35%0.40%

Bank of NewYork M

ellon

US Bank

Deutsche

Citibank

Wells Fargo

All Amended Rates CMO/ABS

8

DTCC Confidential (Yellow)

As a percentage of an agent’s total rates

4.17 4.40 4.44 4.66 5.17

83 31 22 3 4

58.04% 21.68% 15.38% 2.10% 2.80%

-0.27 -0.05 -0.01 0.22 0.73

Sigma Level

Number of Amended Rates

As a Percentage of TotalAmended Rates From All Agents

Deviation FromDTCC Public (White)

4.17

4.40 4.44 4.66 5.17

Industry σ: 4.45DTCC σ: -0.27

Page 9: AGENT REPORT CARD - DTCC · 3.26 1.04 1.00 1.13 2.03 4 2,783 792 337 344 0.09% 65.33% 18.59% 7.91% 8.08% 2.03 -0.19 -0.23 -0.11 0.80 Deviation From the Industry Sigma Sigma Level

© DTCC

75.00%

45.16%

33.33%28.92%

9.09%

0.00%10.00%20.00%30.00%40.00%50.00%60.00%70.00%80.00%

Wells Fargo

US Bank

Citibank

Bank of NewYork M

ellon

Deutsche

All Amended Rates CMO/ABS

9

30 days+ after payable date As a percentage of an agent’s total amended rates

DTCC Public (White)

3 14 1 24 2

6.82% 31.82% 2.27% 54.55% 4.55%

Number of AmendedRates 30 Days +

As a Percentage of TotalAmended Rates From All Agents

Page 10: AGENT REPORT CARD - DTCC · 3.26 1.04 1.00 1.13 2.03 4 2,783 792 337 344 0.09% 65.33% 18.59% 7.91% 8.08% 2.03 -0.19 -0.23 -0.11 0.80 Deviation From the Industry Sigma Sigma Level

© DTCC

Agent Report Card

10

Agent Report Card August Entity Responsible

’s Responsible Entity for Initiating Revisions Agent Paying

Agent Calculation

Agent Servicer Third Parties

Re-Securitization Total Percentage

of Total

Total Allocation

Volume

Revision Percentage

Rate

BNY Mellon 68 31 3 15 0 117 40.21% 23,055 0.51%

Wells Fargo 9 5 7 10 0 31 10.65% 47,394 0.07%

U.S. Bank 39 31 46 0 1 117 40.21% 23,263 0.50%

Citi 2 0 0 0 0 2 0.69% 4,.909 0.04%

Deutsche Bank 15 9 0 0 0 24 8.25% 16,553 0.14%

Total 133 76 56 25 1 291 0.26% 110,270 0.26%

Page 11: AGENT REPORT CARD - DTCC · 3.26 1.04 1.00 1.13 2.03 4 2,783 792 337 344 0.09% 65.33% 18.59% 7.91% 8.08% 2.03 -0.19 -0.23 -0.11 0.80 Deviation From the Industry Sigma Sigma Level

© DTCC

Agent Report Card

11

Agent Report Card August’s Breakdown of Top Calculation Agents and Servicers

Responsible for Revisions

Calculation Agent/Servicer Calculation Agent

or Servicer Count @

Deal Level Count @

Revision Level

Percentage of Total @

Revision Level

BNY Mellon Calculation Agent 5 27 16.67%

GSFIR (A Subsidiary of US Bank) Calculation Agent 7 22 20.45%

Deutsche Bank Calculation Agent 3 9 16.67%

Select Portfolio Servicing Servicer 2 22 6.82%

Other 22 52 39.39%

Total 39 132 100.00%

Page 12: AGENT REPORT CARD - DTCC · 3.26 1.04 1.00 1.13 2.03 4 2,783 792 337 344 0.09% 65.33% 18.59% 7.91% 8.08% 2.03 -0.19 -0.23 -0.11 0.80 Deviation From the Industry Sigma Sigma Level

© DTCC

Agent Report Card

12

Agent Report Card August’s Root Cause Breakdown

Agent

Operational Error Modificatio

n of Underlying

Asset

Other Late

Payments on Assets

Undetermined

Document ambiguity at

trust level As Paying Agent

As Calc. Agent

Other Calc.

Agents and

Servicers

Bank of New York 14 5 10 29 4 3 44 8

Deutsche Bank 5 5 0 4 10 0 0 0

CITI 0 0 0 0 2 0 0 0

US Bank 27 27 43 3 16 0 0 1

Wells Fargo 7 5 15 0 2 2 0 0

Total 53 42 68

36 34 5 44 9 163

Page 13: AGENT REPORT CARD - DTCC · 3.26 1.04 1.00 1.13 2.03 4 2,783 792 337 344 0.09% 65.33% 18.59% 7.91% 8.08% 2.03 -0.19 -0.23 -0.11 0.80 Deviation From the Industry Sigma Sigma Level

© DTCC

Agent Report Card

13

Agent Report Card August’s Breakdown of Operational Errors

Entity Initiating Revision Percentage of Total @ Deal Level Count @ Revision Level Percentage of Total @

Revision Level

Paying Agent 32.65% 53 32.52%

Servicer 18.37% 49 30.06%

Calculation Agent 34.69% 44 26.99%

Third Parties (other than servicer/ calc. agent) 14.29% 17 10.43%

Total 100.00% 85 100.00%

Page 14: AGENT REPORT CARD - DTCC · 3.26 1.04 1.00 1.13 2.03 4 2,783 792 337 344 0.09% 65.33% 18.59% 7.91% 8.08% 2.03 -0.19 -0.23 -0.11 0.80 Deviation From the Industry Sigma Sigma Level

© DTCC

Agent Report Card

14

Agent Report Card August’s Aging Analysis

Agent

>365 >180 180-120 119-90 <90

# of Revisions

% of Agents Total

Revisions

# of Revisions

% of Agents Total

Revisions

# of Revisions

% of Agents Total

Revisions

# of Revisions

% of Agents Total

Revisions

# of Revisions

% of Agents Total

Revisions

Bank of New York 0 0.00% 0 0.00% 3 2.48% 1 0.83% 117 96.69%

Citibank 0 0.00% 0 0.00% 0 0.00% 0 0.00% 2 100.00%

Deutsche Bank 0 0.00% 3 10.00% 2 6.67% 1 3.33% 24 80.00%

US Bank 0 0.00% 0 0.00% 0 0.00% 0 0.00% 117 100.00%

Wells Fargo 0 0.00% 0 0.00% 0 0.00% 0 0.00% 31 100.00%

Total 0 0.00% 3 1.00% 5 1.66% 2 0.66% 291 96.68%

**DTC is only processing revisions that are <90 days

Page 15: AGENT REPORT CARD - DTCC · 3.26 1.04 1.00 1.13 2.03 4 2,783 792 337 344 0.09% 65.33% 18.59% 7.91% 8.08% 2.03 -0.19 -0.23 -0.11 0.80 Deviation From the Industry Sigma Sigma Level

© DTCC

Monthly Sigma Versus Targets Conforming Structured Securities - Payable 15/25

15

DTCC Public (White)

Open rates at COB on P/D-1

4.35

6.00 6.00

4.93

4.18

2.50

3.00

3.50

4.00

4.50

5.00

5.50

6.00

Bank of N

ew York M

ellon

Citibank

Deutsche

US Bank

Wells Fargo

July Sigma July Industry Average 4.38

July Sigma Target 3.78 Dec Sigma Target 3.8

Page 16: AGENT REPORT CARD - DTCC · 3.26 1.04 1.00 1.13 2.03 4 2,783 792 337 344 0.09% 65.33% 18.59% 7.91% 8.08% 2.03 -0.19 -0.23 -0.11 0.80 Deviation From the Industry Sigma Sigma Level

© DTCC

Monthly Sigma Versus Targets All Structured Securities – Payable 15/25

16

DTCC Public (White)

Rates Received after 3:00pm on P/D

4.20

6.00 6.00

4.73 4.71

3.00

3.50

4.00

4.50

5.00

5.50

6.00

Bank of N

ew Y

ork Mellon

Citibank

Deutsche

US

Bank

Wells Fargo

July Sigma July Industry Average .00

July Sigma Target 4.79 Dec Sigma Target 4.79999999999955

Page 17: AGENT REPORT CARD - DTCC · 3.26 1.04 1.00 1.13 2.03 4 2,783 792 337 344 0.09% 65.33% 18.59% 7.91% 8.08% 2.03 -0.19 -0.23 -0.11 0.80 Deviation From the Industry Sigma Sigma Level

© DTCC

Monthly Sigma Versus Targets All Structured Securities – Amended Rates

17

DTCC Public (White)

As a percentage of Total Rates

4.17

4.664.44 4.40

5.17

3.00

3.50

4.00

4.50

5.00

5.50

6.00

Bank of N

ew Y

orkM

ellon

Citibank

Deutsche

US

Bank

Wells Fargo

July Sigma July Industry Average .00

July Sigma Target 4.19 Dec Sigma Target 4.20066981625568