agile 2013 - evolving to agile

Evolving to AgileEvolving to Agile

Ardita Karaj @ardita_kJason Little @jasonlittle

transforming a public sector organization

@ardita_k @jasonlittle

Our Story

April 2012 July 2013


The Organization

Born in 19144,300 people organization wide280 in IT12 Change Agents(6 internal, 6 consultants)

Born in 19144,300 people organization wide280 in IT12 Change Agents(6 internal, 6 consultants)


The Only Game in Town

http://www.autoextract.co.uk/p/legislation_HSG258_COSHH_LEV.php

Legislated by governmentFunded by insurance premiumsUnion and non-union employees

Legislated by governmentFunded by insurance premiumsUnion and non-union employees

http://www.autoextract.co.uk/p/legislation_HSG258_COSHH_LEV.php


To Be “the best”

Business Desire IT Capability


Transformation!

http://images1.fanpop.com/images/photos/2100000/kid-optimus-transformers-2173741-600-559.jpg

New CIO

http://images1.fanpop.com/images/photos/2100000/kid-optimus-transformers-2173741-600-559.jpg

The Setup@ardita_k

@jasonlittle

CIOCIO

QMOQMO

Planning & Planning & ArchitectureArchitecture

EAEA

CMCM

PPPP

Application Application DevelopmentDevelopment

DevDev QAQA

Business and Business and PM StuffPM Stuff

PM/BAPM/BA

that’s us!

BusinessBusiness

IT

PMOPMO

The Plan@ardita_k

@jasonlittle

TrainingTraining

Evolve ProcessEvolve Process

Embedded CoachesEmbedded Coaches

Tools/BDDTools/BDD

Q1 Q4

yay! we’re agile!


Lean Change:Applying Lean Startup to Transformation

www.leanchange.org

Executing the Plan


“The Kanban Process”


Visibility 1.0

Enterprise PortfolioBoard

Functional BoardsIssue/Risk/Block

Board


Visibility 2.0

June 2012 July 2013

Growing Up

Gimme everything you got!Gimme everything you got!

We’ll try that, but not that!We’ll try that, but not that!

pfff, Agile? Leave me alone!!pfff, Agile? Leave me alone!!


3 Projects, 3 approaches


pfff, Agile? Leave me alone!

Accepted coaching supportFirst co-located team

Dedicated team

Involved client

Visualized work, did stand-ups

Accepted all training (Behaviour Driven Development, Agile delivery etc)



Big plan“Do as I say” management styleNo progress metricsNo process to identify improvementsLots of overtime



6 months latelittered with escaped bugs


We’ll try that, but not that!

Accepted coaching supportFirst co-located team

Dedicated team

Involved client

Visualized work, did stand-ups

Accepted all training (Behaviour Driven Development, Agile delivery etc)

Project: high profile, history of late delivery with little warning, frequently needed more budget, many “fun” meetings!



“Helped me understand how much work needed to get done....provided a mechanism to find out problems earlier”

- executive director of HR



Cost

Scope Time

Didn’t deliver sooner but set better expectations,team won quarterly perseverance award.


Gimme Everything You Got!

Accepted dedicated coaching supportTeam room

Dedicated team (mostly!)

Involved client

Visualized work, did stand-ups, retrospectives

Accepted all training (BDD, Agile delivery etc)


•They used metrics and Retrospectives•8 escaped defected on their first release.•The whole project released 58 features on 8+ months




Their Business client:

From: “I don’t want to see you until you are done with my requirements”

to “I understand what you are doing and I trust you”.


Tools and Practices


Visibility 3.0

- Enterprise portfolio board- Issue/risk/blockers- Release schedule- Change team initiatives- Project dependency board- Working space/adhoc stuff


Branching Out

Oct 2012 July 2013

Becoming Mature@ardita_k

@jasonlittle


Socializing Agile and Lean

Stuff we Stuff we diddid

gamification

Lean CoffeeExecutive Lean Coffee

Study Groups

Communities of Practice

Geek Talk

Quality CoP

Evening Meet-ups

External training

ConferencesYammer

Quarterly Budgeting

Management 3.0

Innovation GamesGet Kanban

Re-Designed WorkspacesHack the Culture!

Kanbanized HRLego TDD


Hacking the Culture

May June July Aug Sept Oct Nov Dec


Helping non-IT Manage Work



Kanban in HR, L&P and CM



Innovation Games



Execs Playing Get Kanban



Management 3.0

sep



TDD with Lego



Help from the Community

Study groups and training from some awesome people!

July 2013


Where are they now?


What Did We Learn?

Transformational Change cannot be scheduled and budgeted for

Coaching stance is importantToo many simultaneous big changes is badSometimes HR can’t fix people problemsKanban isn’t necessarily less disruptiveAgile thinking must come with technical

capability

@ardita_k @jasonlittl

e

Thank You!

Handouts and other goodies:FromStoneAgeToAgile.com

Get Lean Change Management at the Agile 2013 Bookstorewww.leanchange.org