agile 3x0 the operating system of the garage
TRANSCRIPT
Consulting. Design. Agile Projects. Products. Innovation Hosting.
Agile 3x0The Operating System of ti&m garage
Zurich, 24th July 2015
Walter Strametz, CTO
Do regulations, politics andprocesses hold you back?
We offer space for your initiatives and help your idea to grow without borders.
Do you want to have place where your ideas can prosper?
Do processes, systems and regulations hold you back?
7/24/2015
Introduction – Why is Digitalization a Challenge?
Digitalization - a challenge of our time: Rethink customer value, test new business models!
• Bureaucratic investment processes often prevent the firm from engaging in useful digitally-enabled experiments and business changes.
• Existing hierarchies prevent the ramp up of innovation mentality.• Digitalization is just “another initiative” and seen as internal threats.• No clear business case and “just another experiment”• Frequently, slowness in adopting technology is because of a lack of ambition to be a first mover. • No clear view and lack of awareness of the opportunities or threats of digital transformation.• Reluctant towards mobile and social technologies because of security and privacy concerns
• Enable and foster the “in-house” innovation processes and allow out-of-the box thinking• Launch the transformation with a start-up company• Scan the market for opportunities and invest in companies• Lease the innovation room from a startup and launch digitalization initiative with ti&m garage
Challenges
Innovation options
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ti&m garage closes the innovation gap and turn their innovations into successful products!
Introduction – Closing the innovation gap1
Ideate SelectInnovation
GapDevelopment
Introduction & Scale
Why innovation centers often fail: -- Customers are lost on the transit ion from
the idea to the product.- Existing Processes and si lo thinking
create firewalls - the idea cannot evolve. - Unrealistic and untested assumptions
drive the idea – disappointments are programmed.
Why the garage works: - Takes the tools from “the left side” of
innovation, ideation into the development phase
- Product is tested on the market as early as possible – so are your assumptions.
- Integrated and co-located teams support direct information flow – no slow processes.
- Time to market and customer feedback is key
1) Based «Br idging the Innovation Gap»
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Be inspired by the ti&m innovation room and let your ideas grow by reducing to the maximum.
introduction– ti&m garage – a Cookbook for Innovation and Speed
+ Design thinking
+ Agile Software Engineering
+ Excellent people
+ Vertical integration
ti&m garage
Ideas vs. hierarchiesFast launchesEmpowermentEntrepreneurship
Time-boxed and Co-located @ ti&m Obtain products rapidly within
3months
6months
9months
Innovation culture
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The garage is the physical melting pot of innovation, iteration and market focus.
Agile 3x0 – Method overview
Backlog Tasks
Use t ime b locker for
the tools
ti&mgarage
Empathize Artefacts & ceremonies:- Ideation, e.g. Brainstorms- Personas and Immersion- Paper prototypes & wireframes- Immersion, Interviews- Gut Check
Fixed time block and budget, select tools you need that your product will pivot towards real needs.
Scale artefacts & ceremonies:- Find first customers- Measure success – data driven
decisions- Business model and its assumptions
Product & Pitch
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A typical ti&m garage lasts for 4-6 months with 3 to 7 team members.
Agile 3x0 –Phases overlap co-located in the ti&m garage
ti&m garage sets the stage for out-of-the-box innovations and speed. We create productive software within a short time frame to create the opportunity to learn from the market and also transform your company by building new capabilities.
FTEs
months
iterate
empathize scale
Optional field research- Deep dive into customers, the job-to-be-done and pain points- Researchers accompany customers for some time- Create insights for innovations: Our partners wil l ensure that
the research is “out -of-the-box”.
co-location in ti&m garage
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empathize
Empathize
Your product needs love. Big ideas must also feel good in customers hands.
Feel your customer pain-points. Listen and observe customers to improve the product and learn from their ideas.
Tech Trends
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Do not get caught in “not invented here”: implementing the obvious > finding a great idea.
Agile 3x0 – Open Innovation: “Crowd source” your ideas and challenges
Competitors
Internal Ideas
Customer Ideas
Open Innovation Platform
Articles
Studies
research ti&m garage scaled products
New market
Current market
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Groups co-create ideas by drawing solutions on a table and then switching it to push ideas further
Agile 3x0 – World Café: Brainstroming for large groups
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Design Thinking makes the use of a product or a service intuitive by involving the end-user.
Agile 3x0 – Why Design Thinking?
Design Thinking brings your product
from
Here to there
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Design Thinking helps generating ideas, understanding customers, working together on a product idea or a way to solve complex problems by thinking out-of-the-box.
Agile 3x0– Design Thinking
Walk in your customers’ shoes.
Conduct fieldre-search, observe, talk, look for stories, interview, immerse yourself in their world.
Group and synthesize your findings.
Form a user point-of-view and define criteria for the product or service.
Brainstorm to find a brought variety of solutions.
Based on previous work, select the best fit or combine ideas.
Show, don’t tell.
Create a play, work on paper prototypes, wireframes and interact with them.
Build a high grade prototype.
Show your customers and learn from their feedback. Iterate for a better version.
Source/Based on Standford Design School
Empathize
Define
Ideate
Prototype
Test
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Foster Customer Obsession with Human Centered Design
Agile 3x0 – Human Centered Design
Design & Usability Engineering
User Experience
Design & Usability
before during usage after
Expectations Experience
Human Centered Design1
1) http ://www.ideo.com/images/uploads/hcd_toolki t/ IDEO_HCD_ToolKit .pdf
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Iterate
Iterate, but do it right.
It is not about slicing down work from a big pile. Rethink your agenda, add time-blocker for the tools of the garage. Put artefacts on the wall of the garageand co-locate their members.
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Scrum was developed for software projects, but works for any iterative, complex type of work.
Agile 3x0 – Scrum overview
Product
Backlog
Iteration (Sprint)
Backlog
Iteration
Planning
Iteration
(1-4 weeks)Tasks and
RisksUsable
Software
The characteristics of an iteration (Sprint)
The commitment to delivery (of functionality).
User interfaces, architecture and usability get improved.
Change the plan (requirements) or add new functionality after each Sprint, without disrupting the team.
(Re-) Evaluation of remaining risks.
Comprehensive (regression) tests are part of development and largely automated.
Each Iteration creates an update on risk and the quality of the project.
24h
Test & QA
Scrum Artefacts
Product Backlog of the “Product Owner” contains the features as „User Stories“.
Sprint Backlog contains the User Stories of one Sprint.
Burndown Chart is the graphical fever curve of the actual Sprint and shows the progress.
Impediment Backlog holds risk and obstacles of the Sprint which the Scrum Master (PO) has to take car of.
Scrum Roles
Scrum Master (SM) organizes and controls the Scrum process.
Team (TE) contains all experts which are necessary to meet the Sprint target.
(PO)
(PO, TE) (TE)
(SM, PO, TE)
SM, PO,
TE
(SM, PO, TE)
Product Owner (PO) prioritizes and is responsible for the Backlog and represents the product.
Re-prioritize requirements and risks
Writes requirements and risks
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Reliable, automated and EASY deployment are non-negotiable!
Agile 3x0 – Slay the deploy dragon with DevOps
Preconditions and tools
Infrastructure as a code
Technology and Know-How driven
Docker, Open-Shift
Unit and automated end-to-end tests
Cloud driven scalability
Deploy on «green»
Deploy on automated test-success?
Configs are in version control
Canary server and A/B testing
Data driven descisions
DEV TEST UAT PRE-PROD PROD
Cultural fit
Ready to fail?
QA has to let loose & developer teams are responsible for quality
Everybody is a developer, even the Ops-guys!
Establish and look at feedback loops
Ship
Run
Build
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Scale
A product that customers love is worth nothing, if it doesn’t sell.
Think about what it takes to make it a real success. Visualize your most important assumptions, and test these assumptions with new Stories in your Backlog.
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The BMC creates awareness for features which help to create a successful business model.
Agile 3x0 – Business Model Canvas
Visualize your business
Think it through.
Put it on the wall.
See & capture how the model is changing!
Also developers have to understand the whole picture.
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Our workshop of business model innovation helps to think of alterative ways for delivering value.
Agile 3x0 - Business Model Innovation
Auction?
Cross Selling?
Flat Rate?
Freemium?
Long-Tail?
Or everything combined?
Revolutionize your industry by building on 55 basic business model patterns as a powerful approach for executives and strategic innovators (1).
Pay per weight
1 ) h t tp : / / w w w.b mi - l ab .ch / f i l e ad mi n / i mag e s/ h o me/ The _ St .Ga l l e n _ Bu s i n e ss_ Mo d e l _ Nav i g ato r .p d f
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Never lose focus: A winning team, a compelling product and a clear business plan
Agile 3x0 – The “Venture Pitch”: 7 Slides about the most important facts
1. Market opportunity Total addressable market, current customer (buying) behaviours
Where is their pain point?
How much is spent on competitors product?
2. Your product/service Technology, architecture
What if your plan fails? What are you assumptions?
Sales cycle – Pricing? Timing?
3. Your business model Growth milestones
Plan B and C
4. Your competition Who serves your customers right now?
What are they doing wrong or right?
5. Your team Background; have they
worked together?
Relevant connections
6. Your soft side Do you know your stuff? Are you unsure?
7. Your valuation Valuation based on future cash flows
ImplementationRamp up Finish
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ti&m garage: Get something FAST, which is loved by customers and successful in the market!
Team& Vision
Contract
Kick-off(alle)
Set the stage
ti&m garage …
Guarantees Agility.
Transparency for all.
Simply no waste.
Get together in a room to work on the product . V isual ize
everyth ing in the garage.
ti&m AG guarantees start with a high-performance team (apprx. 4 FTE) within 2 weeks (Kick-off).
Agile 3x0– Sample garage project – duration 3 months
Iterate – 12 Sprints – 2 weeks each
Wir digitalisieren Ihr Unternehmen.
Consulting. Design. Agile Projects. Products. Innovation Hosting.
ti&m AGBuckhauserstrasse 24CH-8048 Zürich
Belpstrasse 39CH-3007 Bern
Telefon +41 44 497 75 00E-Mail [email protected] @ti8m_agFacebook ti8m.ch/fb
www.ti8m.ch