agile communication demarmels -...

KOMMUNIKATION 3.0 agile communication & communication in agile environments

Sascha Demarmels [email protected] www.kommunikation30.ch

Why communication is crucial in an agile

environmentand how we can communicate in an agile way

Zurich, November 24th 2018, Agile Tour Zürich

Sascha Demarmels www.kommunikation30.ch

The agile framework and communication


Agenda

Agile communication

Conflicts

Collaboration

Tools for agile communication

Questions & discussion

How to communicate in an agile way


Agile values for communication

Illustration: Demarmels: Agilität & Kommunikation


Agile communication – Agile Manifesto

„The most efficient and effective method of conveying information to and within a development team is face-to-face conversation.“

- communicate face-to-face

- communicate regularly and often

- communicate informally and open-minded

- get feedback to your communication


Agile communication – Scrum Values

Commitment

Courage

Focus

Openness

Respect

How to deal with conflicts


Escalation of conflicts during agile transformation



Conflicts

distinction

- disagreement (opinions on facts) vs.

- conflict (emotion)


Four sides of a message (Schulz von Thun)

How to bring people into the zone of collaboration


Cooperation (cf. Blake & Mouton)


Collaboration

presupposes will of all parties

people collaborate

- when feeling save

- when feeling taken seriously

- when feeling appreciated

How to ...


Tools for agile communication – Agile transformation

XLR8! / Accelerate! (Kotter)

Agile Wheel

Celebration Grid

Delegation Poker


XLR8! / Accelerate! (Kotter)



Agile Wheel (Šochowá)


Celebration Grid (Management 3.0 / Appelo)


Delegation Poker (Management 3.0 / Appelo)


Tools for agile communication – Agile teams

communication on eye-level

osmotic communication

powerful questions (and active listening)

nonviolent communication


Communication on eye-level


Osmotic communication (Cockburn)



Powerful questions and active listening



Nonviolent communication (Rosenberg)


There is no perfect. – We are all human.


Agile communication demands continuous self-reflection.

Inspect & adapt.

KOMMUNIKATION 3.0 agile communication & communication in agile environments

Sascha Demarmels [email protected] www.kommunikation30.ch

twitter.com/SaschaDemarmels linkedin.com/in/sascha-demarmels

Any questions for discussion?


Sascha Demarmels: Agilität & Kommunikation. Zürich: Versus-Verlag.

agile communication demarmels -...

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