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connections with fixed lines via microwave. Today, Wired Broadcast’s connectivity solutions are a standard part of Indigo’s event IT services for customers like Live Nation. “We now have options for our links, whether it be 4G/3G, DSL, broadband, FTTC, dedicated fibre, or satellite,” says Stephen Johansen, Indigo’s managing director. Reliance on DSL still represents a single point of failure, so even at locations with a fixed line, Indigo uses the Wired Broadcast solution as a backup.

BENEFITS For Indigo, establishing reliable Internet at event locations is smooth sailing now, which enables it to focus on other parts of service delivery. The work Indigo has done with the help of Wired Broadcast has motivated one of its key customers to more than double the number of events it contracts to Indigo. The events business is largely seasonal, and many events-only companies charge steep prices to smooth revenue gaps in the off season. With a diversified business model and the support of Wired Broad-cast, Johansen says Indigo can charge attractive rates for a superior service. “We’ve strengthened Indigo’s business in the events industry and overall.”

agile connectivity client highlights

reliable mobile POS for 50,000 concert-goers comes online in hours

CLIENT PROFILE The Highland Council provides public ser-vices to the UK’s largest local government area, including de-velopment and construction of public infrastructure. Because of the rugged terrain and the remoteness of the region, roads, bridges, ports for ferries, and other infrastructure, are critical to connecting the area’s isolated communities.

PROBLEM At project kickoff, construction teams need a full suite of corporate LAN-type services on site: email, file sharing, VoIP, printing and copying, etc. Due to the remote-ness of most Council sites, reliable fixed lines were usually unavailable or subject to lengthy provisioning lead times. Satellite was an expensive and unreliable option. Lack of ade-quate connectivity was slowing construction teams and delay-ing projects, and the Council needed a cost-effective remedy.

SOLUTION In 2014, Wired Broadcast demonstrated Vipri-net IP bonding technology at a Council construction site, bonding multiple 4G connections and delivering reliable

CLIENT PROFILE Indigo Technology Services in Warrington, UK, provides network engineering and project management services to a wide range of clients. A key part of Indigo’s business is the provision of IT services to customers that need guest Wi-Fi, CCTV, Voice-over-IP (VoIP), and third-party connectivity for ATMs and point-of-sale (POS), for live events. One of Indigo’s customers is global media giant Live Nation Entertainment/Ticketmaster, producer of festivals and events as well as concerts for names like U2 and Taylor Swift.

PROBLEM In 2016, Indigo and client Jamie Wilson, senior network specialist at Live Nation, contacted Wired Broadcast about a large festival with a campus-style network. The site had multiple links as backup connectivity, but when the ISP failed to deliver the primary connection as scheduled, Indigo and Live Nation needed an alternative at short notice. Con-nectivity for POS for thousands of people was in the balance, not to mention event revenue.

SOLUTION Wired Broadcast was chosen to provide a solution for Live Nation events managed by Indigo. With the event date imminent, the Wired Broadcast team imme-diately swung into action. They quickly configured and set up a Viprinet® 2610 IP bonding router with six 4G connec-tions linked to Wired Broadcast’s hub, supporting Indigo’s implementation both on site and remotely. When fixed lines were delivered eventually, Indigo replaced some 4G

agile provisioning: a local government brings remote construction sites online in minutes with 4G bonding

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connectivity in minutes. After the Council purchased the solution for multiple proof-of-concept projects, Wired Broadcast introduced the Council to partner xCommNet for ongoing sales, service, and support. xCommNet has since provided the Council with Wired Broadcast’s ultra-portable Mediaport® IP bonding routers as well as SIMs, and it pools cellular data to save costs for the Council.

BENEFITS Using relatively inexpensive 4G connections, Wired Broadcast’s agile connectivity solution enables Council construction teams to be fully productive from the start of a project, regardless of location. Dave Barber, princi-pal engineer in the Council’s Development and Infrastructure Service, estimates a productivity gain of between 15% and 25%, depending on the type of project. This increase in pro-ductivity means the Council can deliver more projects in a given period, helping it fulfil its mandate to provide best value to residents of the Highland area.

CLIENT PROFILE 360Globalnet is an award-winning inde-pendent digital technology and services business focused on the worldwide insurance industry. With its digital event management platform, the company is revolutionising the insurance claims process and transforming customer expe-rience for both personal and business customers.

PROBLEM 360Globalnet has developed a digital platform to address key challenges for both insurer and insured in the claims process. The company knew that, with larger and more complex property claims, a key part of the service would be agile connectivity at claims sites to enable first responders to gather information and share it with insurers in real time to determine any remedial actions to be taken on the insurers’ behalf. 360Globalnet searched for a tech-nology that would deliver the bandwidth to stream live video from claims sites back to insurers. The solution would have to be portable and independent of local Wi-Fi, as first responders would not be permitted to use customer Wi-Fi for data security and privacy reasons.

SOLUTION After a worldwide search of solutions, 360Global-net decided to go with Wired Broadcast’s Mediaport®. 360Globalnet determined that, being ultra-portable and based on Viprinet®’s superior cellular IP bonding technol-ogy, Mediaport was the perfect solution. The company also formed a positive working relationship with Wired Broadcast, giving them added confidence in their choice. Wired Broadcast white labelled Mediaport to enable a consistent brand experience of 360Globalnet. While 360Globalnet manages SIMs and data plans for the Medi-aport devices, Wired Broadcast provides ongoing mainte-nance, swapping out batteries and updating firmware to pre-empt problems.

For references to our law enforcement and security clients or in-depth stories of each client’s success, complete with solution details, technical results, and business impact, give us a call.

360Globalnet saves millions for insurers using mediaport® to transform the claims process

BENEFITS After a successful proof of concept, 360Global-net purchased additional Mediaports, with more than 200 devices in the field, and their solution has been implemented by major insurers in the UK. The agile connectivity and bandwidth that Mediaport delivers, paired with 360Global-net’s technology platform, provides claims experts with accurate real-time information to make prompt decisions about serious property claims. The results include better supply-chain control, reduced fraud, and a shorter claims lifecycle. In fact, the ability to improve claim cycle times by up to 40% has led to a £ multi-million savings for insurers, but not at the expense of customers because they get the right solution, delivered earlier, and can return to their prop-erties in record time. For these innovations, 360Globalnet and its customers have been recognised by the insurance industry with numerous awards and nominations.