agile india2017 devops it transformation

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We were no different Thou shalt Transform cc: fdecomite - https://www.flickr.com/photos/21649179@N00

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We were no different

Thou shalt Transformcc: fdecomite - https://www.flickr.com/photos/21649179@N00

Digital solutions partner for your Business Agility;Be relevant and contemporary

cc: Skampa - https://www.flickr.com/photos/22250058@N05

Prasad I am in the intersection of enterprise discipline and start-up [email protected]: Pras_India

HolleyHolland group is FS focused Digital solutions & Consulting firm. Present in the market for more than 8 years, serving large global financial corporates in UK,

US, Africa and Australia.cc: chase_elliott - https://www.flickr.com/photos/19746950@N00

Currency trading technology

Regulatory reporting solution Insurance digital platform

Global Customer Base

Every Enterprise IT want to be like this

New ways of workingNew approach

Customer alignment

Focus on outcomes

Open, transparent

culture

Agile development

Innovation

encouraged and followed

through

Data quickly analysed for

dynamic decision-making

Continuous development &

integration

Integrated development and

operations (DevOps)

Fast development

with a stable infrastructure

In-house tech teams co-

located

Collaboration

Mobilise

Quickly

&

Mature teams / business units are trying be in the new world..

• High calibre multi-skilled IT talent• New and renew at same time• Work with new, unproven

emergent technologies• React very quickly to dynamic

business needs• Close interaction with third party

ecosystems like social media, clouds etc.

• Flexible vendor contracts

Need of the hour

• Very fast response times to customer needs

• High level of innovation• Ready to take higher risks and fail

fast and cheap• Rapid decision making on funding• Ability to realise business cases

quickly

To Attain

We were no different

Thou shalt Transformcc: fdecomite - https://www.flickr.com/photos/21649179@N00

Its important to have a vison…

We are transforming the way we design, build and run technology which will allow us to thrive in an era of continuous technology disruption and compete with other forward thinking organisations.

We are empowering our people to take end-to-end ownership of the products and services that are vital to our business.

Nov Dec

Phase 2

Aug Sept Oct

Phase 1

Design, goals and enablers

Trailblazer Service Lines

Next wave Service Lines

Q2

3

Q1

3

Q3

3

Q4

3

Design, support enablement and benefits tracking

DevOps Teams

DevOps and Agile Adoption

The Journey so far • Established practice teams to support Agile, CI, Automated testing, DevOps

engineering practices and LEAN thinking

• POD based team composition where a team owns end to end ; plan, build and run

• Building an integrated delivery method across different lifecycle Agile and SDLC.

• Established a Tooling Framework and deployed central tooling e.g. Confluence, JIRA, Jenkins and GitHub with significant group wide adoption already achieved.

.

RESTRICTED

Methods& Practices

• Up-skilling team in Agile to improve the efficiency of technology delivery

• DevOps champions and evangelist as safety net

Tools

• Undertaking a global transformation of the IT operating model, adopting the DevOps methodology to guide central activities such as tools adoption, OD change, process and policy changes

• Tackling Enterprise blockers e.g. Change Management.

• Clearing enterprise route-to-live process issues, adjust governance processes

Operating Model & Process

Training and Development

But challenges that we see…

1. Result / outcome oriented IT transformation : over emphasise on saving / productivity

2. Alignment with multiple and diverse stakeholders / organisation silos – Change management

3. Lack of leadership alignment and business involvement 4. Duality of operating models related to new and renew.

Legacy vs modern5. Adoption of newer technology / tools landscape /

architecture – Micro Services / API economy

Top 5 Challenges

So how could we make the transformation more effective…

Areas where we can improve Why should we do it

Subject matter alignment of different initiatives / programs – DevOps, FSA, Data, Infra etc..

Capabilities from these individual programs need to be applied in a certain order and in the context of a value stream / service to achieve a tangible benefit to the business

Business & Leadership involvement, alignment & strategic engagement

Visibility and transparency of tech landscape & dependency view helps to focus and prioritise the key target systems which are critical for business. Optimise ROI

Big picture, information and strategic view of transformation

Ability to optimise and target investmentCreate a ‘Data shield’ to stay focused in the midst of distractions and help the business understand our environment

12

Overall business architecture view and corresponding tech landscape

A prioritised view of critical services / platforms / application with respect to IT, business and both ( money making application vs efficiency improving application vs compliance related vs future ready applications)

Initiative and targeted intervention heat map view with respect to spend for - top services / platforms / application Vs DevOps, Infra, FSA, Data etc..

Risk and blocker view for top services / platforms / application

Impact and outcome views of interventions on the top services / platforms / application

What information is needed…..

We need to understand our landscape….. in a way the business can understand

cc: pamhule - https://www.flickr.com/photos/58571789@N00

We need to create different lenses to view the information…

cc: pHil____ - https://www.flickr.com/photos/66579298@N00

These need to be aligned in the context of a value stream or a service….

cc: Lost Tulsa - https://www.flickr.com/photos/44706351@N00

Which we use to build an Operating Model…..

cc: wwarby - https://www.flickr.com/photos/26782864@N00

…..and allows us to optimise ROI by targeting Services/Applications which have high desirability, feasibility

and viabilitycc: CIMMYT - https://www.flickr.com/photos/44760652@N05

We need to create an application/service selection dipstick to assist with prioritization…

cc: maclauren70 - https://www.flickr.com/photos/42386632@N00

…..and then make informed decision on where to focus

cc: Shannon At Zeer - https://www.flickr.com/photos/22818259@N07

Summary

DevOps as a catalyst for IT performance -Subject matter alignment of different initiatives / programs – DevOps, Architecture, Data, Infra etc..

Embracing heterogeneity Business involvement, alignment & strategic engagement Big picture, information and strategic view of transformation Walk the talk by leaders Developing engineering culture Do focus on business outcomes – not just savings!

Building an engineering culture

cc: Thai Jasmine (Smile..smile...Smile..) - https://www.flickr.com/photos/22193699@N04

Thank you

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