agile kaizen: continuous improvement far beyond retrospectives
TRANSCRIPT
Continuous Improvement Far beyond retrospectives
Angel Medinilla
[email protected] www.proyectalis.com/en/AngelMedinilla
(Slides, Videos, Newsletter, Books, Blog, LinkedIn, Sketchnotes, Twitter...)
Twitter: @angel_m (pictures, followers & feedback welcome)
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www.improvement21.com facebook.com/improvement21
@improvement_21
We help people and companies create continuous improvement habits
My Pleasure! (All drawings by yours trully)
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Story of a personal journey
That’s pretty much what I do...
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Agile + Improvement = Retros!
As opposed to...
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But... They are broken!
- Groundhog Day Retro - Playground retro - Kumbaya Retro
- Artificial Harmony Retro - Whining Retro
- Drill Sergeant Retro - No problem Retro - No causes Retro
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But... They are broken!- People do not participate
- Agenda hijack - No difussion of innovation
- No action after retrospective - Too many actions - Not enough time
- Lack of preparation - People offended / personally affected
- Too negative
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So I managed to improve them
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So I managed to improve themhttp://bit.ly/I21Newsletter
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But then... There’s more!
Change!
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How to change?- Difussion of Innovations
- Change Patterns - Lean Change / Toyota Kata / Kaizen
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How to change?- Transformation team / corner - Assessment - Vision Workshops - Clear impact goals /Hoshinplan.com - Kaizen Board - Communication, communication, communication ! - Scripting - “Guru on your side” - ...
Culture
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How to improve Culture?- Storytelling !
- Communicate Purpose - Listen for (real) values
- Honour your (real) values - Consistent Behavior
- Promote informal leadership
How to Improve Culture?- Internal conference - Celebration events - Kudo systems - Impact Mapping Stories - Tweak the environment - Use peer pressure
People and Teams
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How to improve people?- Structured Research, Development, Innovation,
Learning, Experimentation... - Set common goals (Intel / Google OKR’s)
- Coaching, Mentoring, Training, Pairing - Teach to give, receive and ask for feedback
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How to improve people?
- ScrumMasters / Coachs! - Labs (not only technical!) - Communities of Practice / Guilds - Exploration Days - Pairing - Free Electrons - Community Events - Desk surfing / Job Switching
Bad Processes!
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How to improve processes?- Lean, Agile, Theory of Constraints... - Define Value and Waste - Map & Own the Value Stream - Optimize flow - remove constraints and bottlenecks - Empower teams - Set system goals - avoid suboptimization - Enforce a learning environment - Make it easy to bring impediments to surface - Avoid political decision making
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How to improve processes?- VSM Workshops / VS “Owners” - Lead Time, Cycle Time, queue size and quality metrics - Kanban Boards - Jidoka / Autonomation - Kaizen blitz / Kaizen events - 5 Why / RCA Analysis Workshops - Skunk Works / Task Forces - Team Standards & Performance metrics (OKR / Hoshin)
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Wrong Products
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Wrong Products
Wrong Products
Wrong Products
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Wrong Products
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Wrong Products
Wrong Products
Wrong products?
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“Double the cr*p, double fast”“McAgile”
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How to improve products?- Projects -> Products -> Problems
- Design Thinking - Lean Startup / UX / Analytics
- Customer Centricity - Assumption / Experiment Driven Product Development
A whole vision on improvement
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The Most Important Thing: HABIT!
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The Most Important Thing: CULTURE!
- Deliberate Practice - Perpetual discomfort
- Transparency, openness and trust - Long term thinking
- Learning organization - More than a structured process:
an improvement structure!
Last words...
Morihei Ueshiba
Lao Tzu
Awake the giant!
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And remember:It's not extra work...
...IT’S YOUR ACTUAL JOB!
Thank you and... Share it!http://www.proyectalis.com/en/AngelMedinilla
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http://creativecommons.org/licenses/by-nc-nd/3.0/
This presentation is based upon the ideas and work of many people. And while I’ve tried to recognize copyrights and give credit and attribution where possible, I cannot possibly list them all, so if you feel like there’s something that should be added, changed or removed from this presentation, please drop me an e-mail at [email protected]
All drawings and materials in this presentation are CC BY-NC-ND by Angel Medinilla. You are free to use them in the terms of this license.