agile leadership: practical steps to a delicate balance - agile2016

47
Agile Leadership: ractical Steps to a Delicate Balan Susan K DiFabio Agile 2016 @skdifabio © 2016 Susan K DiFabio Consulting [email protected]

Upload: susan-difabio-csp-csm-cspo

Post on 10-Jan-2017

132 views

Category:

Business


0 download

TRANSCRIPT

Page 1: Agile Leadership: Practical Steps to a Delicate Balance - Agile2016

@skdifabio © 2016 Susan K DiFabio Consulting [email protected]

Agile Leadership: Practical Steps to a Delicate Balance

Susan K DiFabioAgile 2016

Page 2: Agile Leadership: Practical Steps to a Delicate Balance - Agile2016

@skdifabio © 2016 Susan K DiFabio Consulting [email protected]

OUTCOME

Page 3: Agile Leadership: Practical Steps to a Delicate Balance - Agile2016

@skdifabio © 2016 Susan K DiFabio Consulting [email protected]

Lean toward “too little”

Get out of the Way!

Step back!

Make room for others.

Failure is key to learning!

The Product Owner decides!

Page 4: Agile Leadership: Practical Steps to a Delicate Balance - Agile2016

@skdifabio © 2016 Susan K DiFabio Consulting [email protected]

OUTCOME

Page 5: Agile Leadership: Practical Steps to a Delicate Balance - Agile2016

@skdifabio © 2016 Susan K DiFabio Consulting [email protected]

Lean toward

“too much”

Make it happen!

Step up!

Drive success!

Failure is not an option!

Remove impediments!

Page 6: Agile Leadership: Practical Steps to a Delicate Balance - Agile2016

@skdifabio © 2016 Susan K DiFabio Consulting [email protected]

Outcome

Get out of the Way!

Make it happen!

Step up!

Drive success!

Failure is not an option!Remove

impediments!

Step back!

Make room for otherss

Failure is key to learning!

The Product Owner decides!

Page 7: Agile Leadership: Practical Steps to a Delicate Balance - Agile2016

@skdifabio © 2016 Susan K DiFabio Consulting [email protected]

Make it happen!Make it

Possible!

Page 8: Agile Leadership: Practical Steps to a Delicate Balance - Agile2016

@skdifabio © 2016 Susan K DiFabio Consulting [email protected]

Make It Possible

Page 9: Agile Leadership: Practical Steps to a Delicate Balance - Agile2016

@skdifabio © 2016 Susan K DiFabio Consulting [email protected]

Outcome

Make it Possible1. Supply the context

Page 10: Agile Leadership: Practical Steps to a Delicate Balance - Agile2016

@skdifabio © 2016 Susan K DiFabio Consulting [email protected]

Outcome

Make it Possible1. Supply the context2. Supply the capability

Page 11: Agile Leadership: Practical Steps to a Delicate Balance - Agile2016

@skdifabio © 2016 Susan K DiFabio Consulting [email protected]

Outcome

Make it Possible1. Supply the context2. Supply the capability3. Supply the environment

Page 12: Agile Leadership: Practical Steps to a Delicate Balance - Agile2016

@skdifabio © 2016 Susan K DiFabio Consulting [email protected]

Outcome

Make it Possible1. Supply the context2. Supply the capability3. Supply the environment4. Be the role model

Page 13: Agile Leadership: Practical Steps to a Delicate Balance - Agile2016

@skdifabio © 2016 Susan K DiFabio Consulting [email protected]

“The manager’s function is not to make people work, but to make it possible for

people to work.”

Tom DeMarco & Timothy

Lister - Peopleware

Page 14: Agile Leadership: Practical Steps to a Delicate Balance - Agile2016

@skdifabio © 2016 Susan K DiFabio Consulting [email protected]

PROCESS

Page 15: Agile Leadership: Practical Steps to a Delicate Balance - Agile2016

@skdifabio © 2016 Susan K DiFabio Consulting [email protected]

Lean toward

“too little”

Let the team decide!

Emergent design!

Self organization

It depends

Page 16: Agile Leadership: Practical Steps to a Delicate Balance - Agile2016

@skdifabio © 2016 Susan K DiFabio Consulting [email protected]

PROCESS

Page 17: Agile Leadership: Practical Steps to a Delicate Balance - Agile2016

@skdifabio © 2016 Susan K DiFabio Consulting [email protected]

Leantoward

“too much”

Standardize the process!

Best practices!

Do Agile the “right” way!

Agile assessments.

Page 18: Agile Leadership: Practical Steps to a Delicate Balance - Agile2016

@skdifabio © 2016 Susan K DiFabio Consulting [email protected]

Standardize the process!

Best practices!

Do Agile the “right” way!

Agile assessments.

Let the team decide!

Emergent design!

Self organization

It depends

Page 19: Agile Leadership: Practical Steps to a Delicate Balance - Agile2016

@skdifabio © 2016 Susan K DiFabio Consulting [email protected]

Establish the boundaries.

Standardize the process

vs.Let the team

decide

Page 20: Agile Leadership: Practical Steps to a Delicate Balance - Agile2016

@skdifabio © 2016 Susan K DiFabio Consulting [email protected]

Process

Establish the boundaries1. Decision-making boundaries

Page 21: Agile Leadership: Practical Steps to a Delicate Balance - Agile2016

@skdifabio © 2016 Susan K DiFabio Consulting [email protected]

Process

Establish the boundaries1. Decision-making boundaries2. Time boundaries

Page 22: Agile Leadership: Practical Steps to a Delicate Balance - Agile2016

@skdifabio © 2016 Susan K DiFabio Consulting [email protected]

Process

Establish the boundaries1. Decision-making boundaries2. Time boundaries 3. Make policies explicit

Page 23: Agile Leadership: Practical Steps to a Delicate Balance - Agile2016

@skdifabio © 2016 Susan K DiFabio Consulting [email protected]

PEOPLE

Page 24: Agile Leadership: Practical Steps to a Delicate Balance - Agile2016

@skdifabio © 2016 Susan K DiFabio Consulting [email protected]

Leantoward

“too little”

Empower the team!

Team ownership…

Trust the team

Transparency

Page 25: Agile Leadership: Practical Steps to a Delicate Balance - Agile2016

@skdifabio © 2016 Susan K DiFabio Consulting [email protected]

PEOPLE

Page 26: Agile Leadership: Practical Steps to a Delicate Balance - Agile2016

@skdifabio © 2016 Susan K DiFabio Consulting [email protected]

Leantoward

“too much”

You are accountable!

Annual goal setting…

Metrics drive behavior.

Managers write performance

reviews

Page 27: Agile Leadership: Practical Steps to a Delicate Balance - Agile2016

@skdifabio © 2016 Susan K DiFabio Consulting [email protected]

You are accountable!

Annual goal setting…

Metrics drive behavior.

Managers write performance

reviews

Empower the team!

Team ownership…

Trust the team

Transparency

Page 28: Agile Leadership: Practical Steps to a Delicate Balance - Agile2016

@skdifabio © 2016 Susan K DiFabio Consulting [email protected]

Make it safe!Environment

of anxiety

Page 29: Agile Leadership: Practical Steps to a Delicate Balance - Agile2016

@skdifabio © 2016 Susan K DiFabio Consulting [email protected]

People

Make It Safe1. Turn blame to curiosity

Page 30: Agile Leadership: Practical Steps to a Delicate Balance - Agile2016

@skdifabio © 2016 Susan K DiFabio Consulting [email protected]

People

Make It Safe1. Turn blame to curiosity2. Rethink the meaning of “accountable”

Page 31: Agile Leadership: Practical Steps to a Delicate Balance - Agile2016

@skdifabio © 2016 Susan K DiFabio Consulting [email protected]

People

Make It Safe1. Turn blame to curiosity2. Rethink the meaning of “accountable”3. One on ones – with active listening

Page 32: Agile Leadership: Practical Steps to a Delicate Balance - Agile2016

@skdifabio © 2016 Susan K DiFabio Consulting [email protected]

People

Make It Safe1. Turn blame to curiosity2. Rethink the meaning of “accountable”3. One on ones – with active listening4. Encourage equal air time

Page 33: Agile Leadership: Practical Steps to a Delicate Balance - Agile2016

@skdifabio © 2016 Susan K DiFabio Consulting [email protected]

“What are so you afraid of? No one is going to die if we get this wrong.”

~Powerful question from director to team

member

Page 34: Agile Leadership: Practical Steps to a Delicate Balance - Agile2016

@skdifabio © 2016 Susan K DiFabio Consulting [email protected]

FOCUS ON CHANGE

Page 35: Agile Leadership: Practical Steps to a Delicate Balance - Agile2016

@skdifabio © 2016 Susan K DiFabio Consulting [email protected]

Leantoward

“too little”

Embrace change!

Emergent planning and

design…

Change shouldn’t bother you; we’re

Agile now!

Inspect and adapt!

Page 36: Agile Leadership: Practical Steps to a Delicate Balance - Agile2016

@skdifabio © 2016 Susan K DiFabio Consulting [email protected]

FOCUS ON CHANGE

Page 37: Agile Leadership: Practical Steps to a Delicate Balance - Agile2016

@skdifabio © 2016 Susan K DiFabio Consulting [email protected]

Leantoward“much”

Improve predictability!

Don’t disrupt the team!

Commit to the Sprint!

We can’t run a business without a

due date!

Page 38: Agile Leadership: Practical Steps to a Delicate Balance - Agile2016

@skdifabio © 2016 Susan K DiFabio Consulting [email protected]

Improve predictability!

Don’t disrupt the team!

Commit to the Sprint!

We can’t run a business without a

due date!

Embrace change!

Emergent planning and

design…

Change shouldn’t bother you; we’re

Agile now!

Inspect and adapt!

Page 39: Agile Leadership: Practical Steps to a Delicate Balance - Agile2016

@skdifabio © 2016 Susan K DiFabio Consulting [email protected]

Get comfortable with change.

Embrace change!

Page 40: Agile Leadership: Practical Steps to a Delicate Balance - Agile2016

@skdifabio © 2016 Susan K DiFabio Consulting [email protected]

Change

Get Comfortable With Change1. Understand the Satir change model

Page 41: Agile Leadership: Practical Steps to a Delicate Balance - Agile2016

@skdifabio © 2016 Susan K DiFabio Consulting [email protected]

Change

Get Comfortable With Change1. Understand the Satir change model2. Predict change

Page 42: Agile Leadership: Practical Steps to a Delicate Balance - Agile2016

@skdifabio © 2016 Susan K DiFabio Consulting [email protected]

Change

Get Comfortable With Change1. Understand the Satir change model2. Predict change3. Understand “complex” work domains

Page 43: Agile Leadership: Practical Steps to a Delicate Balance - Agile2016

@skdifabio © 2016 Susan K DiFabio Consulting [email protected]

Change

Get Comfortable With Change1. Understand the Satir change model2. Predict change3. Understand “complex” work domains4. Communicate the “Why?”

Page 44: Agile Leadership: Practical Steps to a Delicate Balance - Agile2016

@skdifabio © 2016 Susan K DiFabio Consulting [email protected]

Change

Get Comfortable With Change1. Understand the Satir change model2. Predict change3. Understand “complex” work domains4. Communicate the “Why?”

Page 45: Agile Leadership: Practical Steps to a Delicate Balance - Agile2016

@skdifabio © 2016 Susan K DiFabio Consulting [email protected]

Practical StepsOutcome - Make it Possible1. Supply the context2. Supply the capability3. Supply the environment4. Be the role model

People - Make It Safe1. Turn blame to curiosity2. Rethink “accountable”3. Hold one on ones4. Provide equal air time

Process - Set the Boundaries1. Decision boundaries2. Time boundaries 3. Make policies explicit

Change – Get Comfy With It1. Understand Satir model2. Predict change3. “Complex” work domain4. Communicate “Why?”

Page 46: Agile Leadership: Practical Steps to a Delicate Balance - Agile2016

@skdifabio © 2016 Susan K DiFabio Consulting [email protected]

Practical StepsOutcome - Make it Possible(vision, capability, environment, role model)

1. ______________2. ______________3. ______________

People - Make It Safe(curiosity, “accountability”, one-on-ones, equal air time)

1. ______________2. ______________3. ______________

Process - Set the Boundaries(decisions, time, explicit policies)

1. ______________2. ______________3. ______________

Change – Get Comfy With It(understanding, complexity, “Why?”, prediction)

1. ______________2. ______________3. ______________

Page 47: Agile Leadership: Practical Steps to a Delicate Balance - Agile2016

@skdifabio © 2016 Susan K DiFabio Consulting [email protected]

http://[email protected]@SKDiFabiowww.linkedin.com/in/SusanDiFabiohttps://leanpub.com/agilejourneys

Thank You – Feedback Please

Susan DiFabio