agility. entrepreneurship. story-telling. transformation! © smoothapps 2013 1 insights from camuy...

AGILITY. ENTREPRENEURSHIP. STORY-TELLING. TRANSFORMATION!© SmoothApps 2013 www.smoothapps.com

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INSIGHTS FROM CAMUY

Ravi VermaTHE ORG WHISPERER

4 STEPS TO SELF-MANAGING SCRUM TEAMS

www.synerzip.com


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1. What is self management?2. What are the benefits?3. Symptoms when it is missing?4. How do I enable it?

How is it connected to Scrum?

5. What if its missing?

Food for thought…

www.synerzip.com


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Work Group:

Team:

Self-Directed Team:Self-Managed Team:

Glossary

A group of people working together, ex. mechanics in Sears Auto CenterA group of people working together toward a common goal, ex. -

The Dallas Cowboys The Baltimore Ravens

A group of people working together in their own ways toward a common goal which the team definesA group of people working together in their own ways toward a common goal which is defined outside the team

Mark M. Chatfield, P.E. VP for Engg Leadership, IRI, http://www.irism.com/selfteam.htm

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http://www.irism.com/selfteam.htm


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Food for thought…

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Benefits• Cost savings• Innovation• Effective decision making• Increased productivity• Improved customer satisfaction• Higher commitment & motivation• Reduced stress for the leader

http://www.open.edu/openlearn/money-management/management/leadership-and-management/how-teams-work/content-section-1.3.2

www.synerzip.com

http://www.open.edu/openlearn/money-management/management/leadership-and-management/how-teams-work/content-section-1.3.2


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Food for thought…

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• Teams waiting for solutionsSub-optimal solutions (top-down)

• OK, now what…?Not “owning” outcome

• DeadlocksEscalations

• Refereeing fightsTactical instead of strategicMind numbing meetings

Symptoms of Self-Management(NOT)

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Which symptom is most common in your organization?1. Team members waiting for solutions2. Team members not owning outcomes3. Too many deadlocks & escalations4. Management wasting time refereeing fights5. Other – type in chat window

Poll # 1

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Poll # 1 - Results

Which symptom is most common in your organization?1. Team members waiting for solutions2. Team members not owning outcomes3. Too many deadlocks & escalations4. Management wasting time refereeing fights5. Other – type in chat window

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Food for thought…

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But first…

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Vacation Planning Process• Destinations• Blogs• Activities • Hotel, Car• Travel

• Countless Hours• ~1-2 Weeks• I’M FED UP!!!!

(Your turn)

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$2.13 / hr• Edwin Yulfo…

• Very engaged• Highly motivated• Completely self-managing

• Got me thinking….

www.synerzip.com


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• What if our Scrum Teams were full of Edwin Yulfo’s…?

(not talking about min. wage here)

How can we get there?

• What is…Engagement? Motivation…?

• Types…?Self-Management?

Are these connected?

www.synerzip.com


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Finally….

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“Degree to which people actively self-manage in their work”

– Intrinsic Motivation at Work, Kenneth W. Thomashttp://www.kennethwthomas.net/book1.html

Engagement

Engagement Self-Managementwww.synerzip.com

http://www.kennethwthomas.net/book1.html



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• “Fully involved & enthusiastic • Further organization's interests • Measurable emotional attachment to

Job ColleaguesOrganization

• Willingness to learn and perform" • Not satisfaction, motivation, culture.

http://en.wikipedia.org/wiki/Employee_engagement

Engagement

Engagement Self-Managementwww.synerzip.com

http://en.wikipedia.org/wiki/Employee_engagement


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Motivation• Desire to do things • Difference between…

waking up before dawn to pound the pavement

and lazing around the house all day.

• Crucial in setting and attaining goals• You can influence your motivation

and self-control http://www.psychologytoday.com/basics/motivation

Engagement Self-ManagementMotivationwww.synerzip.com

http://www.psychologytoday.com/basics/motivation


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Types of MotivationEXTRINSIC

• Not from work itself• Salary, bonus, perks• Compliance, rote

behaviorINTRINSIC

• Directly from work• Pride, accomplishment• Initiative, commitment

Intrinsic Motivation at Work, Kenneth W. Thomas, http://www.kennethwthomas.net/book1.html




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Extrinsically Motivated





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Intrinsically Motivated





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What %-age of your teammembers are highly engaged?1. 0% to 25%2. 26% to 50%3. 51% to 75%4. 76% to 100%5. I have no clue!

Poll # 2

www.synerzip.com


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Poll # 2 - Results

What %-age of your teammembers are highly engaged?1. 0% to 25%2. 26% to 50%3. 51% to 75%4. 76% to 100%5. I have no clue!

www.synerzip.com


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Cost of Dis-engagement• Towers Watson 2012 Global Workforce Study…

http://towerswatson.com/assets/pdf/2012-Towers-Watson-Global-Workforce-Study.pdf

Engagement Self-ManagementMotivation

7.5%Where

would you like your

teams to be?

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Cost of Dis-engagement



7.5%

• Towers Watson 2012 Global Workforce Study…

Interested in a 7.5%

bump in profit?

www.synerzip.com



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How…?



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Food for thought…

www.synerzip.com


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Self-Management

Work Engagement Profile, Kenneth W. Thomas and Walter G. Tymon Jr., https://www.cpp.com/en/detailitem.aspx?ic=4852

www.synerzip.com

https://www.cpp.com/en/detailitem.aspx?ic=4852


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Self-Management

Work Engagement Profile, Kenneth W. Thomas and Walter G. Tymon Jr., https://www.cpp.com/en/detailitem.aspx?ic=4852

www.synerzip.com



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What makes work engaging?

Engagement Self-ManagementMotivationWork Engagement Profile, Kenneth W. Thomas and Walter G. Tymon Jr., https://www.cpp.com/en/detailitem.aspx?ic=4852

www.synerzip.com



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Enablers

CHOICEAuthorityTrustSecurityClarityInformation

MEANINGFULNESSNon-cynical ClimateClear ValuesExciting VisionRelevant WorkWhole Tasks

COMPETENCEKnowledge, models

‘+’ve FeedbackSkill Recognition

ChallengeHigh non-comp. stds.

PROGRESSCollaboration

MilestonesCelebrations

Customer AccessMeasurements


www.synerzip.com



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Enablers

CHOICEAuthorityTrustSecurityClarityInformation

MEANINGFULNESSNon-cynical ClimateClear ValuesExciting VisionRelevant WorkWhole Tasks








www.synerzip.com



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Which building block areyour team missing the most?1. Sense of Meaningfulness2. Sense of Choice3. Sense of Competence4. Sense of Progress5. Other – type in chat window

Poll # 3

www.synerzip.com


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Poll # 3 - Results

Which building block areyour team missing the most?1. Sense of Meaningfulness2. Sense of Choice3. Sense of Competence4. Sense of Progress5. Other – type in chat window

www.synerzip.com


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Food for thought…

www.synerzip.com


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The Scrum Connection…

MEANINGFULNESSNon-cynical Climate

Clear ValuesExciting VisionRelevant Work

Whole Tasks


Agile Manifesto1. Individuals & Interactions

2. Working Software3. Customer Collaboration4. Responding to Change

Scrum Values:

1. Commitment2. Focus

3. Openness4. Respect5. Courage

Vision Statement :(From Geoffrey Moore's ‘Crossing the Chasm’)For (target customer)Who (statement of the need or opportunity)The (product name) is a (product category)That (key benefit, compelling reason to buy)Unlike (primary competitive alternative)Our product (primary differentiation)

Planning Onion:

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CHOICEAuthority

TrustSecurityClarity

Information



www.synerzip.com



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Food for thought…

www.synerzip.com


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• A mediocre solution to the right problem Is better than the perfect solution to the wrong problem.• Define the problem before solving it!

So, what’s missing…?



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• WEP Online Assessment24 questions20 page reportFocus areasActionable suggestions


www.synerzip.com



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www.synerzip.com



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What do I do?

• Pin-point the root cause with the WEP assessment• Bridge the gap with surgical precision –

– Use the 4 building blocks

• Distinguish between ability and willingness• Be a servant leader

– Look in the mirror (often) – Coach and be coachable

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• Get external helpWithout internal bias’s / baggageWithout 60 hr day job competing for timeWith expertise in this area

• Call us to explore possibilities…Pilot assessment for ~10 person teamGap analysis / coachingEffectiveness / ROI assessment

Suggestions…

www.synerzip.com


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Caveats

• Not a panacea / silver bullet• Use a multi-pronged approach, ex.-• SmoothApps Framework for Transformation…

1. ‘Lead Bold Change’ 2. Create a ‘Lean Startup’3. Leverage Personality Types4. Harness Conflicts5. Boost Intrinsic Motivation

www.synerzip.com


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Recap

www.synerzip.com


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Poll # 4

What was the most actionable insight today?1. Understanding self management process2. Identifying the four building blocks3. Connecting to Scrum4. I need a vacation!5. Other – type in chat window

www.synerzip.com


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Poll # 4 - Results

What was the most actionable insight today?1. Understanding self management process2. Identifying the four building blocks3. Connecting to Scrum4. I need a vacation!5. Other – type in chat window

www.synerzip.com


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SmoothApps

TRANSF

ORMA

TION!

AGILITY(PROCESS)

ENTREPRENEURSHIP(PRODUCT)

STORY-TELLING(PEOPLE)

• Agile Training• Agile Coaching

• Agile Transformation

• Vision, Mission, Values• Strategy, Roadmap• Business Planning

• Leading Bold Change• Leveraging Personality Types• Harnessing Conflict• Boosting Intrinsic Motivation

www.smoothapps.com

www.synerzip.com

http://www.smoothapps.com/


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[email protected]

http://linkedin.com/in/smoothappshttp://twitter.com/smoothapps

THE ORG WHISPERER

www.synerzip.com

mailto:[email protected]

http://www.smoothapps.com/

http://linkedin.com/in/smoothapps

http://twitter.com/smoothapps


595959

Questions?

www.synerzip.com

Hemant Elhence

[email protected]

469.322.0349

www.synerzip.com

http://www.synerzip.com/


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Synerzip in a Nut-shell1. Software product development partner for small/mid-sized

technology companies• Exclusive focus on small/mid-sized technology companies,

typically venture-backed companies in growth phase• By definition, all Synerzip work is the IP of its respective clients• Deep experience in full SDLC – design, dev, QA/testing,

deployment2. Dedicated team of high caliber software professionals for each client

• Seamlessly extends client’s local team, offering full transparency• Stable teams with very low turn-over• NOT just “staff augmentation”, but provide full mgmt support

3. Actually reduces risk of development/delivery• Experienced team - uses appropriate level of engineering

discipline• Practices Agile development – responsive, yet disciplined

4. Reduces cost – dual-shore team, 50% cost advantage5. Offers long term flexibility – allows (facilitates) taking offshore team

captive – aka “BOT” option

www.synerzip.com


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Our Clients

www.synerzip.com

http://www.itko.com/

http://www.yagnaiq.com/index.htm

http://www.clearorbit.com/index.php?sess_id=b0a39bdaf17f0f7c5cd34f8cc3d49d10

http://www.zafesoft.com/index.asp

http://www.hallsettlementsystems.com/Default.aspx

http://www.hallsettlementsystems.com/Default.aspx

http://www.fd2s.com/home.php

http://www.repliqa.com/

http://www.broadlane.com/index.html

http://www.neofirma.com/Default.aspx

http://www.sevayatra.com/index.html

http://www.fuelquest.com/

http://www.hartic.com/index.php

http://www.coretrace.com/

http://www.sourcecorp.com/Home.aspx


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Call Us for a Free Consultation!

Thanks!

www.synerzip.com

Hemant Elhence

[email protected]

469.322.0349

www.synerzip.com

http://www.synerzip.com/

agility. entrepreneurship. story-telling. transformation! © smoothapps 2013 1 insights from camuy...

Documents

team definesa group

self management

selfdirected team

selfmanaged team

glossarya group of people

solutionsteam members

work group

common goal