Company

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Bridging the Technology gap

TechBridge, Inc

www.techbridge.org

Mission

Our mission is to help other nonprofits leverage technology to better serve the

community. We help nonprofits to:

Solve mission-critical initiatives Improve communications with stakeholders Increase operating efficiencies

Source: Techbridge

Why have a Technology Plan?

A Technology Plan is a strategy document that helps you think through what your IT needs are and how they can be achieved

with the resources that you have.

Source: Techbridge

Why have a technology plan?

A well thought out plan can help you: Increase efficiency in your daily operations Manage your budget and spend money more

effectively Build an online community and boost fundraising

efforts Give donors more confidence in your organization

and provide an element of sustainability. Avoid crisis by reducing the chance of lost data and

capabilities Protect your organization from outside threats

Source: Techbridge

Getting Started

Technology planning is a process (7 things you need to know)

1. Establish leadership and support for your technology plan.

2. Assess your current resources – www.techatlas.org

3. Define your needs

4. Explore solutions- here’s where you may need a technical consultant.

5. Put your plan in writing

6. Develop a funding strategy - 70/30 rule: for every dollar budgeted for technology, 30 cents goes towards hardware and software purchases and the remaining 70 cents for training and support.

7. Implement a plan and timeline

Source: Techbridge

Basic Components of a Technology plan

Include a summary of the current state of your technology then provide an overview

of how technology will further your organization’s mission.

The body of the plan should include descriptions of the technology projects you

plan to undertake.

Source: Techbridge

Basic Components of a technology plan

Each project should contain the following information:

Description Benefits – useful in raising funds Tasks – helps with a timeline Cost Budget – is it practical? Timeline – phases and deadlines

Source: Techbridge

Technology focusIT Support – who will support the new technology?Workstations/Servers/Printers (hardware) - inventoryNetwork Infrastructure – See example below: areas

•IT Support- who will support the new technologies and respond to problems?•Workstations/Servers/Printers (hardware)- take inventory•Network Infrastructure diagram - see below:

Source: Techbridge

Focus areas

Internet Connectivity- How fast is your connection? There are several free tools you can use! http://www.speakeasy.net/speedtest/

Remote Access- Can your employees access files while at home or on the road?

Email – Do you have the ability to share calendars? Backup/Disaster Recovery – what happens if your server fails? How

quickly can you recover your data? Intranet – How do your employees share information and

collaborate? Applications/Software – Does it meet your needs?

Source: Techbridge

Virus Protection

Consider a corporate Anti-Virus solution that Centrally manages corporate network devices:

Servers, desktops, laptops, and mobile devices are all susceptible to attack

Detects virus, trojans, malware, and spyware: replicate & spread, unauthorized access, information gathering

Automates scanning and removal processes: scheduled scans, automated detection and removal without user interaction

Combines hardware and software solutions: Website Filters, E-mail SPAM and Virus Prevention, network firewalls

Source: TechBridge

Some Security issues for 2010

Anti Virus is NOT enough – Companies such as Norton Anti-virus are using technologies that evaluate the reputations of the files and applications running on your PC.

Social Engineering - is the act of manipulating people into performing actions or divulging confidential information, rather than by breaking in or using technical hacking techniques. Attackers are going directly after the end user by tricking them into downloading malware or divulging sensitive information. I.e.: Rogue security software vendors.

Social Networking Sites – Adjust Facebook privacy settings to help protect your identity Read the Facebook Guide to Privacy Think carefully about who you allow to become your friend Show "limited friends" a cut-down version of your profile Disable options, then open them one by one as it makes sense.

Social networking third-party apps. Windows 7 will come in the crosshairs of attackers – Be sure your organization

keeps security patches up to date with ANY new Operating System. URL-shortening services – be mindful of the source when you click on shortened

links via Twitter.Source:

www.internetnews.com/www.sophos.com

Secure your wireless connection

Use encryption Use a password Don’t broadcast the name of your network Use MAC address filtering- this forces the

network to reject any device it does not recognize.

Make sure your computers are properly secured with anti-virus, security patches and a firewall to protect your org from malware-based connections.

Source: www.sophos.com

Anti-virus policy

Introduce an anti-virus policy Produce a policy for safe computing and distribute it to all staff. Make sure

every employee has read and understood the policy, and that they know who to speak to, if they have any questions.

Such a policy could include: A ban on downloading executables and documents directly from the

internet. A ban on running unsolicited executables/documents/spreadsheets

within the organization. A ban on playing computer games or using screensavers which did not

come with the operating system. An IT checking and approval system for executables that arrive via

email from the outside world. Locking down workstation to prevent users from downloading programs.

Source: www.sophos.com

IT Project Implementation

Designate a point person Break projects into tasks Assign responsibilities Establish a timeline – set milestones Evaluate your success – On time? On

budget? Meet your needs? Is it being used?

Update your technology plan- should be a living breathing document

Source: TechBridge

Things to consider

Training – Technology that is implemented and not used is useless!

How will you care for your new technology? Who will do regular maintenance to prevent problems? Consider 3rd party support.

Sometimes going the cheapest route doesn’t yield good short-term results.

Source:

Resources

Techsoup- donated and discounted hardware and software. www.techsoup.org

Sophos - www.sophos.com – Download the 2010 security report.

Tech Atlas- FREE online Tech Assessment and planning tool www.techatlas.org

Find Tech Grants- www.techfoundation.org FREE Online Training for Microsoft Office 03/07-

http://office.microsoft.com/en-us/training/

Source: TechBridge