agm 2014 commissioning healthcare – moving forward together a year in review naz jivani – chair

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AGM 2014 Commissioning Healthcare – Moving Forward Together A Year in Review Naz Jivani – Chair

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Page 1: AGM 2014 Commissioning Healthcare – Moving Forward Together A Year in Review Naz Jivani – Chair

AGM 2014Commissioning Healthcare – Moving Forward Together

A Year in Review

Naz Jivani – Chair

Page 2: AGM 2014 Commissioning Healthcare – Moving Forward Together A Year in Review Naz Jivani – Chair

Kingston CCG Annual General Meeting

Welcome, Lunch, KCCG Market Place

2013-14 – A Year in ReviewNaz Jivani – ChairYour Questions

Spotlight on flagship projectsSurbiton Health Centre – Dr Phil MooreA Patient’s story – Dominic D’Souza

Financial ReportHardev Virdee – Interim Finance OfficerYour Questions

Looking to the FutureTonia Michaelides – Interim Chief Officer

AGENDA

Page 3: AGM 2014 Commissioning Healthcare – Moving Forward Together A Year in Review Naz Jivani – Chair

A Year In Review

April 2013 - Kingston CCG was one of a small number of CCGs in the country to be fully authorised without conditions

Highlights from our first year as a statutory body

Commissioning

Performance

Engagement

Partnership Working

Naz Jivani – Chair, Kingston CCG

Page 4: AGM 2014 Commissioning Healthcare – Moving Forward Together A Year in Review Naz Jivani – Chair

A Year In Review

Commissioning Highlights for 2013-14Kingston CCG made an excellent start in our first year

• Opened Surbiton Health Centre – offering modern GP and other high quality services in the heart of the community

• Launched Kingston At Home – supporting local residents to avoid unnecessary hospital admission and stay at home for as long as they want with rehabilitation and ‘re-ablement’

• Spearheaded improved self-management initiatives for patients with long term conditions e.g. Expert Patients Programme, Angina Management Clinic, Diabetes Prevention

• Progressed Integrated Care working with Kingston Council

Commissioning Intentions 2013-14 are available at www.kingstonccg.nhs.uk

Naz Jivani – Chair, Kingston CCG

Page 5: AGM 2014 Commissioning Healthcare – Moving Forward Together A Year in Review Naz Jivani – Chair

A Year In Review

Performance Highlights for 2013-14Kingston CCG laid a robust foundation for on-going improvements

By April 2014, Kingston CCG and its partners had fully met 73.4% of its national and local targets including key targets such as the 4 hour A&E waiting time and 18 weeks planned referral to treatment targets

We also discharged our statutory obligations and are committed to continuous improvements in all areas of our operation (including governance, quality and patient engagement)

We met all our financial targets Kingston CCG won a finalist award for the NHS Governing Body of the Year Award by the NHS Leadership Academy

Our Commissioning Intentions 2013-14 available at www.kingstonccg.nhs.uk

Naz Jivani – Chair, Kingston CCG

Page 6: AGM 2014 Commissioning Healthcare – Moving Forward Together A Year in Review Naz Jivani – Chair

A Year In Review

Engagements Highlights 2013-14

We can only commission responsive, high quality local health services by involving the local residents who use these services.

In 2013-14, we engaged local people through Patient Group meetings, our work with Health Watch and Kingston Council and communications

Patient feedback helped us design and develop services including: Cardiology Community Services (April 2013) Unscheduled and Urgent Care; End of Life Care (July 2013) Personal Health Budgets (January 2014) Better Care Fund (March 2014)

• A Year Book summarising Kingston CCG’s Engagement activities is available on our website www.kingstonccg.nhs.uk

Naz Jivani – Chair, Kingston CCG

Page 7: AGM 2014 Commissioning Healthcare – Moving Forward Together A Year in Review Naz Jivani – Chair

A Year In Review

Partnership Highlights 2013-14

Kingston CCG along with others faces major challenges including increasing demand, an aging population and need for 7 day health service provision

To meet these challenges Kingston CCG has continued to work with the other South West London CCGs under the name – South West London Collaborative Commissioning

Together, we have developed a comprehensive, five year strategy for the local NHS including primary care, community and mental health and hospital care

Kingston CCG also worked with Royal Borough of Kingston to integrate health and social care

Naz Jivani – Chair, Kingston CCG

Page 8: AGM 2014 Commissioning Healthcare – Moving Forward Together A Year in Review Naz Jivani – Chair

Thank you Your Questions welcome

To contact Kingston CCGE: [email protected]

Page 9: AGM 2014 Commissioning Healthcare – Moving Forward Together A Year in Review Naz Jivani – Chair

AGM 2014Commissioning Healthcare – Moving Forward Together

Phil Moore

Kingston CCG

[email protected]

Page 10: AGM 2014 Commissioning Healthcare – Moving Forward Together A Year in Review Naz Jivani – Chair

I know who is in charge of coordinating my care

I am treated as a person and helped to stay well, and so is my carerI am supported through

difficult times

I manage my conditions myself and am in control of decisions about my care

I live safely and well where I want to be

I feel part of a community

I know where I can get help and support

The care I receive is built around me

My independence is respected

Better care for service usersPart of the vision …

Page 11: AGM 2014 Commissioning Healthcare – Moving Forward Together A Year in Review Naz Jivani – Chair

Surbiton Health Centre

• Drivers– Co-location of a wide variety of services at the heart of the community– Quality and accessibility – Available to residents of the south of the borough and also the rest of

Kingston– Innovative approach to services in the community

• Enablers– Using half the site for a new school– The concept of polyclinics– LIFT (Local Improvement Finance Trust)– The push to integration of services

17 years in the making …

Page 12: AGM 2014 Commissioning Healthcare – Moving Forward Together A Year in Review Naz Jivani – Chair

Surbiton Health Centre17 years in the making …

Page 13: AGM 2014 Commissioning Healthcare – Moving Forward Together A Year in Review Naz Jivani – Chair

Surbiton Health Centre provides …

4 General Practices – Central Surgery,

Langley Medical Practice, Brunswick Surgery,

Berrylands Surgery

Diagnostics – X-ray, ultrasound, retinal

screening, mammography, audiology

Community services – nursing, health

visitors, physiotherapy, speech & language

therapy, podiatry, etc.

Outpatients clinics – from GPs with special

training and consultants

Minor surgery – fully equipped theatre for

procedures under local anaesthetic

100 hours a week community pharmacy –

open 7 days a week and late each evening

Urgent Care Centre – with assessment bays

to avoid hospital attendance – awaiting final

go ahead to open

Community Corner – access to a wide range

of community information from RBK

Mental health services – space for

consultations for counselling and

psychology

All under one roof …

Page 14: AGM 2014 Commissioning Healthcare – Moving Forward Together A Year in Review Naz Jivani – Chair

Surbiton Health Centre

• Easy– To access a variety of services in one place– Diagnostics on site– Space to increase the provision of care close to home– Ability to increasingly innovate

• Future– Improve the provision of 8am to 8pm services, 7 days a week– Increasing range of services in the community (e.g. cardiology

from October)– Closer working between primary community and secondary

services – integration

Making a difference now and in the future …

Page 15: AGM 2014 Commissioning Healthcare – Moving Forward Together A Year in Review Naz Jivani – Chair

Thank you for listening

Any questions?

Contact Kingston CCG [email protected]

Page 16: AGM 2014 Commissioning Healthcare – Moving Forward Together A Year in Review Naz Jivani – Chair

Annual General Meeting 2014Commissioning Healthcare – Moving Forward Together

Finance ReportHardev Virdee – Interim Chief Finance Officer

Page 17: AGM 2014 Commissioning Healthcare – Moving Forward Together A Year in Review Naz Jivani – Chair

Financial Targets

Maintain financial stability through not exceeding resource targets

Use the CCG’s resources wisely to meet the health needs of Kingston and to ensure value for money and fair and effective use of resources

Stay within Running Cost Allocation of £25/head of population (£4.6m)

Kingston CCG’s first set of accounts were submitted on time with an unqualified audit opinion.

Page 18: AGM 2014 Commissioning Healthcare – Moving Forward Together A Year in Review Naz Jivani – Chair

Month 12 – Income and Expenditure

Budget Actual Variance£000's £000's £000's

RESOURCESRevenue Resource Limit 199,694 199,694 0

APPLICATION OF FUNDSAcute Commissioning 109,908 110,547 (639)Non Acute Commissioning 54,819 56,117 (1,299)Primary Care & Prescribing 22,870 23,108 (238)Corporate and Reserves 10,086 7,880 2,206

Total Applications 197,682 197,652 30

In Year Surplus/(Deficit) 2,012 2,042 30

Year To Date

Page 19: AGM 2014 Commissioning Healthcare – Moving Forward Together A Year in Review Naz Jivani – Chair

How did we spend our money?

Income from DoH

Acute Services

Mental Health

Services

Community Services

Continuing Care

Other Non Acute

Primary Care Prescribing

Primary Care Other

CCG Running Costs

Other Costs Surplus

£199.7m £110.5m

£19.3m

£17.0m

£14.5m

£6.8m£19.6m

£3.6m £4.2m £2.3m £2.0m

Page 20: AGM 2014 Commissioning Healthcare – Moving Forward Together A Year in Review Naz Jivani – Chair

Running Costs – the cost of running the CCG

TARGET ACTUALRunning Costs £'000s £'000s

Resource Limit (£25/head) 4,610 4,185 Weighted Population 184,313 184,313

Running cost per head of weighted population (£) 25 23

Running costs target for the CCG in 2013/14 was £25 per head of population or £4.61m in total.

Our expenditure for the year was £4.185m representing an underspend of £425k, which was spent instead on patient care. This was primarily met by not spending our contingency reserve.

We are planning for a 10% reduction in running costs going forward

Page 21: AGM 2014 Commissioning Healthcare – Moving Forward Together A Year in Review Naz Jivani – Chair

Summary

As a CCG we faced many challenges in our first year some

of which were beyond our control:

• New organisations with new responsibilities

• New national finance ledger system

• New boundaries on use of patient data

• Changing criteria on how to manage the money

Given the challenges the CCG has delivered a strong

financial performance which will be crucial going

forward

Page 22: AGM 2014 Commissioning Healthcare – Moving Forward Together A Year in Review Naz Jivani – Chair

Thank you for listening

Any questions ?

Contact Kingston CCG [email protected]

Page 23: AGM 2014 Commissioning Healthcare – Moving Forward Together A Year in Review Naz Jivani – Chair

AGM 2014Commissioning Healthcare – Moving Forward Together

Looking to the Future

Tonia Michaelides – Interim Chief Officer

Page 24: AGM 2014 Commissioning Healthcare – Moving Forward Together A Year in Review Naz Jivani – Chair

Looking to the Future

Context

• Kingston CCG’s looks to the future against a national backdrop to deliver ever better services within tighter budgets and increasing population with complex health needs

• In developing our plans for the future, we will continue to work our partners, patients and the public.

Tonia Michaelides – Interim Chief Officer

Page 25: AGM 2014 Commissioning Healthcare – Moving Forward Together A Year in Review Naz Jivani – Chair

Looking to the future

Working with the five other South West London CCGs under the umbrella name – South West London Collaborative Commissioning – we have developed the South West London five year strategy (to 2018) to address the following challenges:

• The quality of care• The workforce gap• Financial sustainability• Rising demand for healthcare

The south west London five year strategy is available at www.kingstonccg.nhs.uk

Tonia Michaelides – Interim Chief Officer

Page 26: AGM 2014 Commissioning Healthcare – Moving Forward Together A Year in Review Naz Jivani – Chair

Looking to the future

Key outcomes the SW London five year strategy is working to achieve:

1. Securing additional years of life for people with treatable mental and physical health conditions

2. Improving the health-related quality of life of people with one or more long-term conditions, including mental health conditions

3. Reducing the time people spend in hospital through better and more integrated care in the community, outside of hospital

4. Increasing the proportion of older people living independently at home following discharge from hospital

5. Increasing the number of people with mental and physical health conditions having a positive experience of care in hospital, in community services and in general practice

6. Making significant progress towards eliminating avoidable deaths in our hospitals caused by problems in care

Tonia Michaelides – Interim Chief Officer

Page 27: AGM 2014 Commissioning Healthcare – Moving Forward Together A Year in Review Naz Jivani – Chair

Looking to the future

Working with RBK (Adult Social care and Public Health), Kingston CCG has developed an Operating Plan up to March 2016

Highlights from our Operating Plan include: Integrated Services for Adults – with a strong focus on increasing proactive

and preventive activities, early intervention, enabling better coordinated health and social care

Urgent and Emergency Care alternatives to A&E: moving to 7 day working

Children and Young People including safeguarding arrangements, mental health services and implementation of the Children and Families Bill.

Improving Quality, Patient Safety and involving Patients and local people in our work.

Tonia Michaelides – Interim Chief Officer

Page 28: AGM 2014 Commissioning Healthcare – Moving Forward Together A Year in Review Naz Jivani – Chair

Looking to the future

Kingston CCG’s plans also include:

Children – ensure robust safeguarding in place; implement the Children and

Families Bill; improve mental health services; commission integrated disabled

children’s services esp. from ‘Achieving for Children’

Adults and Older People – focus on self-care, prevention, early intervention

including targeted support for those at risk; rapid response for admission

avoidance; further expand Kingston at Home (esp. rehabilitation and reablement)

including 7 day working; progress ‘Discharge to Assess’ to improve discharge from

hospital and subsequent decisions about care

Mental Health – improve adult and older people’s community mental health

services; implement a new model of dementia care built around GP and community

services; continue expansion of community wellbeing services; consolidation of

dual diagnosis services

Urgent Care – ensure whole-system 7 day working; re-specify and procure new

GP out of hours and NHS111 services; progress alternatives to A&E attendance

Tonia Michaelides – Interim Chief Officer

Page 29: AGM 2014 Commissioning Healthcare – Moving Forward Together A Year in Review Naz Jivani – Chair

We are committed to working with You, our residents and

stakeholders to develop solutions that will deliver safe,

high quality care for everyone.

We welcome Your ideasContact Kingston CCG

[email protected]

Thank You