Ahmed Khiry Ramadan Phone: +2 03 55 73 110/ 0122 79 87 970Email Address: jobs_ahmed@yahoo.com

Objective:

To acquire a position that allows me to use my abilities to enhance and grow within a big Corporate. In addition to seeking a challenging opportunity in a reputable organization where I could gain a good reputation in work, earn money, improve my skills and grow up my career.

Profile/summary:

Wide ranging experience in dealing with management, leadership and technical issues and matters.

7 years of practice in handling technical projects and associated queries of an enterprise.

Outstanding performance in managing Projects deliverables exactly.

Skills:

Strong analytical thinking, problem solving, creativity.

Interpersonal skills and team-work and leadership abilities.

Time-management and timeline prediction.

Dedicated to finishing projects by or even before the set deadline, within scope, budget and with

high quality. Good communication skills and excellent management abilities.

Deep knowledge of IT project management & Enterprise project management& Data Security& & Communication and Systems.

Outstanding performance at handling Information Technology functions.

Technical skills: Diverse experience in the ERP software industry including implementations, customer

service, training, support and project management. Extensive leadership skills with an emphasis in building and maintaining customer relationships. I am an effective communicator and experienced in presenting to all levels of an organization.

Managing and Implementing ERP System. Specialty skills include: Open ERP

Enterprise Project Management Solutions (EPM) And Portfolio Analysis Using Microsoft Project

Server 2010 And MS Project Professional 2010.

Agile scrum software project management.

Good Experience in CRM Open Source Systems like Vtiger CRM and Sugar CRM.

Cisco Works–3com Network Director and 3com Network Supervisor.

Implemented Full Security Policy for Data Leakage with Encryption and Prevention.

Making Full Network and Systems Migration and disaster Plans.

Special Research in UTM (Unified Threats Management) and Compare between This Products

(Cyberoam-Fortegate-Endiana-Sonic Wall-Cisco ASA-Untangle – eSoft).

Wans, Frame Relay, And MPLS Configurations.

VOIP, Call Center Solutions, IP Phone Open Source Telephony Systems (Asterisk- Sipex - Elastix –

Switchvox- Freepbx).

Linux And Unix Administration – Apache- Sendmail-Qmail-Postfix-Iptable-Bind-Asterisk Call

Manager–LDAP-Ipchance.

IT Helpdesk Systems With Ticketing Solution – IT Assets Management - IT Inventory And Catalogs

Database.

Active Directory–Group Policy–DNS–DHCP–Routing and Remote Access– IIS – Disk Raid– Monitoring-

ISA-TMG-Exchange 2007.

Microsoft System Center 2012 components: virtual Machine manager, operation manager, Data

Protection manager, configuration manager and Orchestrator.

Enterprise Content management

Recent Projects and achievements

Enterprise Mail Solution:

Project Owner: ITO Group Project Duration: 150 Day

Project Description:

Built an enterprise class email system solution using Microsoft tools and systems with Time, cost

and stability constraints.

Project Objectives:

Robust network infrastructure

Spam and virus protection

Nightly mailbox backups

Mobile access

Advanced webmail interface

Upgrade existing mailing system

Project challenges:

Nonstop working no downtime Keep existing Data save and secure

Enterprise Project Management:

Project Owner: ITO Group. Project Duration: 120 Day

Project Description:

Built new process for PMO office and Portfolio managers in order to intuitive creating new projects

and easy task assignment with automatic time sheets, report and status reports creating.

Make new portfolio management process and drive projects with business drivers to be aligned with

organization strategy planning.

Project Objectives:

Easily plan and manage projects Deliver projects successfully

Improve everyday collaboration Align vision and effort

Strengthen everyday collaboration Effectively manage resources

Project challenges:

People Knowledge about project management and portfolio management.

Tools:

Microsoft Project server.

Microsoft Project Professional.

Delphi mechanizes.

The analytic hierarchy process.

Education:

Bachelor’s in Business Administration Faculty of Commerce from Alex University in 2005.

Now Preparing PGIT “ Post graduate Information Technology “ Amity University India “ PAN Africa “

Professional experience:

IT Director, “International Trade Office Group”

April 2008- April 2015

Role and responsibilities: Managing, planning, organizing, scheduling, prioritizing, assigning, and reviewing the work of

assigned information technology staff; monitor workload, deadlines, goals and progress.

Train staff and ensure application of current performance, policy and processing standards.

Conduct analysis and provide input into information technology strategic planning. Participates in budget development.

Plan, organize and serve as project manager on large/complex information technology projects.

Evaluate emerging technologies and identifies hardware, software, and other resources necessary to accomplish unit tasks within budgetary constraints. Recommend the purchase of hardware/software.

Establish unit standards and policies; implement and recommend actions to improve work flow, simplify operational and reporting procedures and improve performance standards.

Coordinate unit activities with vendors, users and other operational units.

Maintain work, time and cost records. Write status reports, including conclusions and operational recommendations.

Supervise 13 or more full-time employees or their equivalent, on a regular basis.

Make decisions regarding hiring, evaluation, promotion and termination of employees, or make related recommendations that are given particular weight.

Managing Software Projects Team throughout Agile Scrum Techniques.

Technical Manager Deputy, “New PC Planet Inc.”

Nov 2007- April 2008

Role and responsibilities: Perform tasks as directed by IT Manager.

Assist the IT Manager in the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs, operating systems, telephones, software applications and peripherals.

Provide support during systems upgrades, installations, and conversions and file maintenance.

Work with the IT Manager to develop strategies and plans to enhance client services, improve user effectiveness and foster innovation.

Provide day-to-day technical support to business development staff.

Assist in maintaining servers, security solutions, network hardware and equipment.

Assist in disaster & recovery plan.

International Certificate Trainer, “Smart Techno.”

2006- 2008 “Part Time”

Role and responsibilities: Teach & Examining International Certifications

IT Specialist and trainer, “The Training House Co. “

2003 – Sep 2006

Role and responsibilities:

Maintain and Troubleshooting PCs and Network.

Maintain Security And Mailing.

Proved Costumer Service For Technical Quarries.

Backup Costumer Service Data.

Teach & Examining Certifications Such As A+, N+ and MCSA.

Certification and Training Courses:

- Microsoft Certified System Administrator (MCSA) - Microsoft Certified IT Professional (MCITP)- Cisco Certified Network Associate (CCNA)- Red Hat Certificate Technician (RHCT)- Cisco Certificate I.T Essential (CCITE)- International Computer Driving License (ICDL) - CompTIA A+ certification- CompTIA Network+ certification- Cisco Certified Networking Professional (CCNP Routing & Switching)- Cyberoam Certificate Network & security Professional (CCNSP) - eSoft Certified Engineer (eCE)- Project Management Professional (PMP)- Now studying ITIL v3 Foundation.- ISO 9001 Awareness Certification

Languages:

- English: Fluent.

- German: Fair.

Mobility and Flexibility:

Flexible and adaptable to changing technological environmental demands and requirements; capable of handling high work load and abilities to give the best performance, in any circumstances.

References:• References available upon request