ahmed_wael_resume_mar_2014 (4)

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Wael Ahmed Sales Specialist 3460 Keele Street, Unit #322, Toronto, ON M3J 1L9 416.887.6995 647.975.3015 [email protected] ______________________________________________________________________ __ Self-starting Medical Sales Professional with extensive experience in medical equipment and instrument sales. Dedicated to delivering results while providing ongoing customer support to build long-term relationships and propel profits. Profile Proven abilities in leading sales teams and expanding market territories selling a variety of medical equipment to hospitals and private clinics o Sold over $ 2000000 USD Ultrasound and Monitors for Marquette Electronics Medical Equipment and Pie Medical companies o Sold over $500,000 USD of surgical instruments for Giester and Scanlan companies Exceptional organizational skills and commitment to delivering the highest standard of customer service to secure new clients and build repeat business 5+ years of experience in a call centre environment generating new leads through cold calling Well-developed communication abilities to penetrate local markets Access to reliable transportation for sales calls and prospecting Proficient in using Microsoft Office as well as conducting market research Core Strengths Matching clients’ needs to products Leveraging market intelligence Troubleshooting issues Supplier Relationships Consultative selling Cold Calling Summary of Skills Sales Generation Responsible for the sales of medical equipment, including ultrasound machines and monitors and medical equipment to clinics and hospitals Developed and maintained long-term business relationships with key hospital and clinical contacts Trained and educated medical staff on the appropriate use and maintenance of equipment and instruments Cold called clients and booked appointments to provide introduction to products and services, and offer cost estimates for: investment opportunities, home improvements and vacation opportunities Generated new leads through cold calls and networking to offer information regarding prices, to provide quotes and scheduled technicians for installation Booked customers for sales presentation Liaised with sales representatives regarding clients’ wants and needs to escalate the sales to the next level

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Page 1: Ahmed_Wael_Resume_Mar_2014 (4)

Wael Ahmed Sales Specialist3460 Keele Street, Unit #322, Toronto, ON M3J 1L9416.887.6995 • 647.975.3015 • [email protected]______________________________________________________________________ __

Self-starting Medical Sales Professional with extensive experience in medical equipment and instrument sales. Dedicated to delivering results while providing ongoing customer support to build long-term relationships and propel profits.

Profile

• Proven abilities in leading sales teams and expanding market territories selling a variety of medical equipment to hospitals and private clinics

o Sold over $ 2000000 USD Ultrasound and Monitors for Marquette Electronics Medical Equipment and Pie Medical companies

o Sold over $500,000 USD of surgical instruments for Giester and Scanlan companies• Exceptional organizational skills and commitment to delivering the highest standard of customer

service to secure new clients and build repeat business• 5+ years of experience in a call centre environment generating new leads through cold calling• Well-developed communication abilities to penetrate local markets• Access to reliable transportation for sales calls and prospecting• Proficient in using Microsoft Office as well as conducting market research

Core Strengths

• Matching clients’ needs to products• Leveraging market intelligence• Troubleshooting issues

• Supplier Relationships• Consultative selling• Cold Calling

Summary of Skills

Sales Generation• Responsible for the sales of medical equipment, including ultrasound machines and monitors

and medical equipment to clinics and hospitals• Developed and maintained long-term business relationships with key hospital and clinical

contacts• Trained and educated medical staff on the appropriate use and maintenance of equipment and

instruments• Cold called clients and booked appointments to provide introduction to products and services,

and offer cost estimates for: investment opportunities, home improvements and vacation opportunities

• Generated new leads through cold calls and networking to offer information regarding prices, to provide quotes and scheduled technicians for installation

• Booked customers for sales presentation• Liaised with sales representatives regarding clients’ wants and needs to escalate the sales to the

next level

Page 2: Ahmed_Wael_Resume_Mar_2014 (4)

Wael Ahmed Sales Specialist3460 Keele Street, Unit #322, Toronto, ON M3J 1L9416.887.6995 • 647.975.3015 • [email protected]______________________________________________________________________ __

Supervisory Experience• Supervised a team of 5 sales representatives selling medical equipment• Developed sales plans and targets for each sales person as well as the team • Prepared weekly and monthly sales report and evaluated the achievements of sales • Trained sales representatives on prospecting for sales and territories of sales • Visited Medical offices to resolve issues and troubleshooting technical issues

Client Care• Regularly achieved business expectations for call volume, quality, and sales• Provided excellent service to customers regarding sales and cold calls, following company policy

in a high volume call centre • Engaged clients while accessing multiple resources including database information and hardcopy

reference materials

Career Experience

Outbound Call Centre Agent 2008 – 2012Meridian Windows and Doors, Toronto, ON

Sales Prospector 2006 – 2007Brady Marketing, Toronto, ON

Outbound Telesales Agent 2006 – 2007 2 The point Global Marketing, Toronto, ON

Sales and Marketing Engineer 1997 – 2000 International Trade Development Company, Egypt

Sales Supervisor 1995 – 1997Ghalioungui Associates ,Egypt

Education

M.S Electronic and Biomedical EngineeringTechnical University, Sofia, Bulgaria