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WORK IN PROGRESS AHP activities in Scottish MSK services A scoping study for NHSScotland Sue Parroy Summer 2005

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WORK IN PROGRESS

AHP activities in Scottish MSK services

A scoping study for NHSScotland

Sue Parroy Summer 2005

AHP activities in Scottish MSK services

2 WORK IN PROGRESS

Contents

NHS Argyll and Clyde 3

NHS Ayrshire and Arran 6

NHS Borders 8

NHS Dumfries and Galloway 9

NHS Fife 10

NHS Forth Valley 13

NHS Grampian 16

NHS Greater Glasgow 22

NHS Highland 26

NHS Lanarkshire 28

NHS Lothian 32

NHS Orkney 37

NHS Shetland 37

NHS Tayside 38

NHS Western Isles 42

NHS Argyll & Clyde AHP activities in Scottish MSK services

3 WORK IN PROGRESS

NHS Argyll & Clyde

The geography of Argyll & Clyde is some of the most diverse in Scotland and

presents particular challenges. There is a population of around 418750 K.

Four out of five people live in the areas of Paisley and Renfrew, Greenock and

Port Glasgow, Dumbarton and Helensburgh and other towns. The remaining

population live in remote and rural communities, including 26 inhabited

islands of which only three (Islay, Mull and Bute) have populations over 1000.

Primary Care Direct Access to Physiotherapy – available at four Health Centres in Renfrewshire. [email protected]

Podiatry clinics that have been set up to ease access for patients are varied including: Drop­in, direct access, emergency and nail care. A social nail care

programme to be piloted in the north will have MSK input.

sharon.lafferty@renver­pct.scot.nhs.uk

Podiatry Biomechanical Service. Patients can self refer or may be referred by their GP, Consultant or other healthcare professional to this community

based service. Alan.Best@renver­pct.scot.nhs.uk

Joint working with orthotist, physio and podiatry. Biomechanic (0.5wte) based at Dumbarton [email protected]

Acute care Royal Alexandra Hospital

Musculoskeletal physiotherapy services [email protected]

• Direct Access (self­referral), Hydrotherapy, • A Hand Clinic • Accident Emergency / Fracture Clinic, with a Senior I input who does injection therapy

• Acute Low Back Pain Clinic (service has links with Diagnostic/Imaging dept, orthopaedics,Neurosurgeon and pain clinic)

• Physio/Nurse led joint replacement review clinics – pilot study for 1 year • Extended Scope Physiotherapy sessions for orthopaedic knee and hand referrals

• Audits have demonstrated that a trained ESP can independently manage appropriately vetted orthopaedic referrals.

Podiatry Consultants and Specialist Nursing Staff may refer to the Specialist Podiatrist within acute sector for multi­disciplinary working with Orthopaedist

and onward referral to community based Podiatry Biomechanical Service.

NHS Argyll & Clyde AHP activities in Scottish MSK services

4 WORK IN PROGRESS

Occupational therapy Staff are involved in

• The Multi Agency Team for Care at Home (MATCH) team in assessments within A&E and facilitating supported discharges to prevent avoidable

admission.

• Pre­admission elective surgery clinics – assessments for patients awaiting elective admission for joint replacement.

• Following assessment by the Occupational Therapist the Technical Instructor continues the rehabilitation process at home and therefore

manage their own caseload with supervision.

Vale of Leven Hospital

Joint replacement surgery Patients are contacted by the Occupational Therapist as soon as their name is put on the waiting list for joint

replacement. OT intervention/Home Visit offered. This allows access to the

service prior to the pre­surgery assessment clinic.

Inverclyde Royal Hospital, Greenock

Physiotherapy. Very much part of the local community, with clear patient information leaflets. Physiotherapy outpatient services are based around the

acute hospital and three peripheral health centres and one other small clinic.

Weekly meetings allow staff to jointly manage referrals across the patch.

Jenny.irons@

Orthopaedic sessions – There are three ESP sessions (clinics) per month: two spinal and one knee. The consultant currently triages the waiting list and

allocates the referrals to ESP or consultant. Due to staffing constraints this

has been found to be more time efficient than the previously tried ESP

physiotherapy triage; access to diagnostics still has to be established.

A domiciliary and orthopaedic team with a falls project in its infancy.

Other services Multi­disciplinary Health Education Groups for Rheumatoid and Osteo­ arthritic patients delivered by Alan.Best@renver­pct.scot.nhs.uk

Rheumatology services within the medical team with nurse lead clinics offering injections. The physiotherapist works closely with these clinics.

An interactive exercise scheme co­ordinated by the council in Greenock: which any health professional can refer into. Patients take the referral to the

leisure centre of their choice.

Developments ESP Podiatrist to be part of multidisciplinary Orthopaedic Outpatient Redesign

(CCI supported). This project will examine a triage system for orthopaedic

referrals, with Podiatry managing the identified foot and lower limb referrals

in partnership with orthopaedic consultant staff.

ESP Podiatrist will undertake part of the Orthopaedic Outpatient Redesign

process within a primary care setting to enable a proportion of the patient

journeys to remain within the community rather than be acute based.

NHS Argyll & Clyde AHP activities in Scottish MSK services

5 WORK IN PROGRESS

Development of Podiatry supported self–help educational groups allowing

patients a role to play in their own health management.

Temporary funding obtained from Community Outpatient Services to expand

Acute Low Back Pain clinics into the Health Centres.

Temporary funding obtained from Centre of Change and Innovation to

increase Extended Scope Practitioner sessions in Orthopaedic clinic. The

intention is to see patients referred with lumbo­sacral problems.

Lottery funding has been obtained to pilot an Occupational Health

Physiotherapy service across Argyll & Clyde.

Inverclyde Royal Hospital, Greenock

Pain Clinic – physiotherapy input to a pain clinic, with access to a clinical psychologist and a pain management programme.

Injection clinics – Physiotherapy led clinics in one of the health centres.

Electronic referral protocols on the hospital “sky” system and in the future electronic physiotherapy referral.

Self­referral to physiotherapy will be considered when the results of the national trial are published.

NHS Ayrshire & Arran AHP activities in Scottish MSK services

6 WORK IN PROGRESS

NHS Ayrshire & Arran

NHS Ayrshire & Arran provides a range of care to around 367,000 people. It is

home to 7.2% of all Scotland’s population. There is a wide mix of urban and

rural areas.

AHP services are managed individually across the board, although there is a

move toward single system working. All the physiotherapy staff are employed

by the General Hospitals division with some staff working in primary care

facilities.

Most of the physiotherapy staff involved in musculoskeletal services are

employed by the General Hospitals Division with some staff working in

primary care facilities. [email protected] There are some staff

in the Community care division who also see patients with musculoskeletal

conditions. [email protected]

Physiotherapy Direct Access Introduction of direct access via self­referral at Brooksby Out­ Patient Clinic in Largs as part of a Glasgow Caledonian University one year

study. [email protected]

Orthopaedic Clinics There are 7 Orthopaedic Consultants at Crosshouse Hospital and 5 at The Ayr Hospital.

• Two Physiotherapy Extended Scope Practitioners work in the orthopaedic clinics. One working at Crosshouse Hospital 5 sessions per week and the

other working at Ayr Hospital 4 sessions per week.

[email protected]

• One Physiotherapist treats patients in the Physiotherapy Department of Crosshouse Hospital for injection therapy. [email protected]

Falls Classes in Ayrshire to identify musculoskeletal neuromuscular problems and coping strategies with patients who are at risk of falls or who have

already fallen. [email protected]

Hydrotherapy in Crosshouse Hospital and restricted access to Hydrotherapy at Arroll Park, Ayr. Contact Susan Middleton in Physiotherapy in Crosshouse

Hospital.

A Physiotherapy Orthopaedic outreach service is provided to patients discharged from the orthopaedic wards of Crosshouse Hospital to facilitate

prompt discharge. [email protected]

Early supported discharge, for patients with fractured neck of femur, is provided by Physiotherapy from the Orthopaedic ward at Ayr Hospital.

[email protected]

NHS Ayrshire & Arran AHP activities in Scottish MSK services

7 WORK IN PROGRESS

A service is provided for ante and post natal women with pelvic and/or low

back pain. [email protected]

A programme is provided for patients with chronic pain in Ayrshire Central

Hospital. [email protected]

Rheumatology Two senior Rheumatology physiotherapists work in out­ patients and clinics at Crosshouse and Ayr Hospitals. There is input to the

rheumatology wards and Multi­Disciplinary rheumatology education sessions

for patients and relatives. There is a ‘One Stop’ Multi­disciplinary

Inflammatory Joint Disease Clinic for patients, held in Heathfield Clinic and

Ayrshire Central Hospital. [email protected]

Podiatry Podiatry service, reconfigured in 2003, is now needs, rather than demand led. Patients can self­refer to podiatry and they will be given a care

programme. Healthcare professionals Ayrshire­wide can refer to Podiatry, but

there is no dedicated MSK podiatry service or any podiatrists working

alongside orthopaedic clinics. There are clear written protocols of care, patient

information and pathways. [email protected]

Other Services Domiciliary Physiotherapy board is provided Ayrshire wide.

[email protected]

Functional restoration classes for patients with chronic low back pain. Contact

Cathy Gill in Physiotherapy at Ayr Hospital.

Referrals from Occupational Health are given priority to try and facilitate staffs

attendance at work. [email protected]

Osteoporosis advice and exercise classes [email protected]

Qualified fitness instructors lead exercise classes in the community to which

physiotherapists and other health professionals can refer patients.

[email protected]

Developments Injection therapy by the Physiotherapy ESP in the Orthopaedic Clinics in Ayr

and Crosshouse Hospitals. Contact [email protected]

Pilot of a pathway for patients with osteo­arthritic hips and knees. To filter out

patients attending Orthopaedic Consultants who do not require surgery.

Contact [email protected]

NHS Borders AHP activities in Scottish MSK services

8 WORK IN PROGRESS

NHS Borders

The Borders is a large geographical rural area, which covers 1,820 square

miles. The Borders Primary Care NHS Trust provides a wide range of

community, mental health and primary care services across this area to a

Borders population of 106,000. It has no single main centre and over 30% of

the population live in centres of 1,000 or more. The larger towns in the

Borders are Hawick (16,000), Galashiels (14,000), Kelso (10,000), Peebles

(7,000), Selkirk (6,000), Jedburgh (4,000) and Duns (2,540). The rurality of

the area and the dispersed nature of the population are key issues for the

delivery of health services, requiring many people to make long journeys for

the delivery of health facilities.

Podiatry There are no extended roles and limited triage of the referral into the

orthopaedic service at present.

Primary care Every health centre has access to on site podiatry.

Acute care Biomechanical podiatry service based in the orthopaedic workshop at Borders

General Hospital 4 days per week. This service sees patients on referral from

GP’s, consultants and other healthcare professionals.

[email protected]

NHS Dumfries & Galloway AHP activities in Scottish MSK services

9 WORK IN PROGRESS

NHS Dumfries & Galloway

The population served is just 146,500, but within a large geographical area of

about 2,400 square miles. Dumfries and Galloway stretches from Langholm in

the East to Stranraer in the West, and from Kirkconnel and Carsphairn in the

North down to the Solway Coast. There are a number of community hospitals

throughout the region, and an intermediate unit (including maternity services

and medical & surgical beds) in Stranraer.

Acute care A multi­professional AHP orthopaedic triage in Dumfries and Galloway This team has been established for an number of years and covers musculoskeletal and rheumatology services. The OTs, physiotherapists and

podiatrist pride themselves on integrated working. Once each week they

jointly triage all general referrals coming into the orthopaedic service, and

manage a large percent between them. The team also runs joint

physiotherapy and podiatry outreach clinics. The physiotherapists above are

qualified to administer injection therapy

Other MSK services include

• PT triage of GP refs to physiotherapy out patient services • Joint OT /PT MSK hand clinic • Joint PT/ Pod MSK appointments • OT and PT involved in development of Orthopaedic integrated care pathways

Rheumatology services

• Joint OT/PT Rheumatology clinics for people with established disease and newly diagnosed patients

• Patient education groups for RA (close links with local Arthritis Care Org • There is an OT on call system for acute hand/orthotic interventions has been developed with Rheumatology clinics because of the rural area.

• OT pre op assessment of all proposed hand surgery for Rheumatoid patients

Other services There is good partnership working between hospital and social services OTs

about home equipment and the needs of patients undergoing proposed THJR

surgery.

Dumfries & Galloway Council believes itself to be the only council in Scotland

that has a contract with Dumfries & Galloway NHS for all orthopaedic

aftercare. (equipment). [email protected]. Patients have a pre­

operative home visit and assessment by council OT staff and equipment is

provided. There is a “standard hip pack” and similar for knees. The council

bills on a per capita basis plus a travel allowance.

NHS Fife AHP activities in Scottish MSK services

10 WORK IN PROGRESS

NHS Fife

Fife has a resident population of 349,429 (2001 census). 7.5% of the

population are aged 75+, compared to 7.1% in the rest of Scotland. As the

elderly population increases, there is also a 1% decrease in the age range 21–

31, with a declining birth rate.

Changes in the delivery of health services are planned for Fife to balance the

need for high quality, specialist provision, with improvements in local

community services. Consultation with NHS staff and Fife residents, is

ongoing through the ‘Right for Fife’. A Diagnosis and Treatment Centre (DTC)

will be built at St Andrews within five years.

AHP services are managed separately across the board area.

Primary care Self referral to physiotherapy in West Fife. paul.lynch@fife­pct.scot.nhs.uk

Physiotherapy services in GP surgeries for over 10 years and well established, self­sufficient and not reliant on hospital services.

dennisbradley@fife­pct.scot.nhs.uk Physiotherapy injection therapy

expanding. There are now two Clinical Specialist Physiotherapists in this area:

mhairileslie@fife­pct.scot.nhs.uk; paullynch@fife­pct.scot.nhs.uk

Joint physiotherapy and podiatry biomechanics clinics were established in 1995 . These aim to improve the patient journey and reduce

waiting times for each discipline by providing a holistic package of care.

Unfunded developments alongside these include acupuncture

LauraMcBride@fife­pct.scot.nhs.uk and sports massage.

Podiatry musculoskeletal clinics – These started in 1994. Initially this was held 1 session per week in a local clinic and involved only podiatry staff.

These clinics now provide care approx 3 days per week in each locality, in

various clinics, throughout Fife. [email protected] JulieArmstrong@fife­

pct.scot.nhs.uk

Integrated Response Team. This was developed within the acute sector, the management has moved to LHCCs. This primary care based team with

OTs, physiotherapists, social work and rehabilitation assistants offers 14 days

of therapy based at home and is jointly funded. Team members come to

hospital to assess patients and set up care packages.

Rheumatology – Fife Rheumatology Disease Unit based at the Sir George Sharp Unit. This is a consultant led community rheumatology service with

some access to in­patients. The non medical team providing services across

Fife is community based and made up of OTs, nurses, physiotherapists and a

full­time podiatrist All AHPs in rheumatology are specialists. The philosophy of

the service is to teach patients long term self­management of their disease.

The physios emphasise the use of local exercise facilities, the OTs run a joint

protection group and also visit work environments to facilitate keeping

NHS Fife AHP activities in Scottish MSK services

11 WORK IN PROGRESS

patients at work and podiatrists hold 8 biomechanics sessions throughout Fife.

AdeleOsborne@fife­pct.scot.nhs.uk, Joan.smith@fife­pct.scot.nhs.uk and

jane.gibbson@fife­pct.scot.nhs.uk

Acute care There are 8 WTE Orthopaedic Consultants, 1 Associate Specialist and 2 staff

grades. AHPs are also involved with 4 Consultant Anaesthetists who work part

time within pain services

AHP staff work across 2 acute hospital sites; Queen Margaret Hospital in

Dunfermline [QMH] and Victoria Hospital in Kirkcaldy [VHK]. A service is also

provided to GP patients within Dalgety Bay surgery. A wide range of clinical

experience is provided by rotation of staff across acute sites and to outreach

at Dalgety Bay.

Victoria Hospital in Kirkcaldy [VHK]

Orthopaedic Clinics – This started in 2005. since 1998, physiotherapy extended scope practitioners have been established within the orthopaedic

service in QMH.

• Total of 5 staff involved in ESP role • ESPs able to authorise x­rays and MRI tests • Direct referral by ESP to theatre list with specific Consultants • PGD under development for injection therapy • Piloting use of image intensifier for specific injection therapy, working with radiologist [email protected]

Joint biomechanics clinic – Podiatry and joint physiotherapy/podiatry MSK clinics since 1998. Referrals to these clinic come from Physiotherapists and

Orthopaedic consultants. Consultants from other fields also use the service

e.g Pain clinics and diabetes. Some patients are still referred to orthopaedics

when conservative biomechanical intervention would be of benefit. Green,

[email protected]

A pilot for patient self referral is running within Dalgety Bay surgery at

present. Results of pilot due later this year.

Queen Margaret Hospital in Dunfermline [QMH]

Orthopaedic clinics since 1998, physiotherapy extended scope practitioners have been established within the orthopaedic service in QMH.

Joint physiotherapy and podiatry clinics – as at VHR since 2001.

Joint A & E therapy service for older people – This is under development with occupational therapy and physiotherapy. [email protected] An

A&E occupational therapy service for older people with MSK problems has

been in place at both sites for 18 months, with an audit about to be

published. A physiotherapist has just joined the service and they will become

the ‘Therapy A&E team’. [email protected]

NHS Fife AHP activities in Scottish MSK services

12 WORK IN PROGRESS

The Technical Instructor 2 role within outpatients has been developed to be the first point of contact for selected new outpatients sent directly from

Accident and Emergency and Orthopaedic clinic.

Modern Hydrotherapy facility and Biodex isokinetic facilities.

Good links with leisure centres particularly in the West of Fife.

lynn.speed@fife­pct.scot.nhs.uk

Joint biomechanical physiotherapy and podiatry service for anterior knee pain referrals come via orthopaedic consultant

[email protected] or angela.green@fife­pct.nhs.uk

Elective surgery. All elective hip and knee patients are seen by an Occupational Therapy Assistant T2. The role in pre­admission clinic has

developed over three years. Social service OTs visit four weeks before surgery

to check and deliver equipment. This has freed up professional time.

[email protected]

Therapy hand team of occupational therapist and physiotherapist share skills.

Pain management – Locally developed multi­disciplinary pain management programme well established within QMH. Pain services under pressure to

meet demand and resources limited.

Developments Podiatry • Introduction of a referral management system that extends the current triage of orthopaedic referrals to include primary care practitioners.

• Use of software to facilitate process mapping and decision support. • Provision of podiatry as part of triage at orthopaedic clinics to further reduce inappropriate referrals to consultant orthopaedic surgeons and aim

to reduce waiting times.

7 day occupational therapy service [email protected]

CCI redesign funding granted through the Orthopaedic outpatients

programme

[email protected] will project manage the CCI bid which

includes:

• Enhancement of existing ESP team to work across Acute and Primary Care, increasing the team from 5 to 12

• Investigate the need for extended Podiatry role within Orthopaedic service • Nurse­led review clinics already in place for joint replacement patients. Further development to include new patients.

• Introduction of ESP led clinics in Primary Care alongside development of referral guidelines for GPs into Orthopaedic service

• Redesign of present referral management system to ensure that the patient is seen by the most appropriate healthcare professional

NHS Forth Valley AHP activities in Scottish MSK services

13 WORK IN PROGRESS

NHS Forth Valley

Forth Valley has a population of 279,500 served by two district general

hospitals in Falkirk and Stirling. A single regional hospital in Larbert is planned

for 2009.

The boundaries of Forth Valley stretch as far as Loch Lomond in the West,

Crianlarich in the North, and beyond Dollar in the East, which highlights the

rural needs which this Division must meet.

Orthopaedic redesign work in Forth Valley is led by an orthopaedic working

group which has GP, orthopaedic consultants, public health consultant,

radiology, physiotherapy, nursing and senior management representation.

Primary care Physiotherapy

Musculoskeletal service – Physiotherapy in place in 12 of the health centres in addition to main hospital departments.

• All MSK physiotherapy staff work from the same clinical directorate and under the same management.

• Most Senior I MSK physiotherapy staff in the Stirling locality, are not permanently sited in one health centre, and are rotated around different

health centres and into the main hospital department every 2­3 years.

• Two of the ESPs in orthopaedic clinics are mainly primary care practitioners and come into the hospital to carry out ESP sessions.

Back Pain Management – referral pathways to secondary care are currently being reviewed. A pilot was run initially for 6 months from

1st March 2004 to August 2004 involving 3 sessions from Extended Scope

Practitioners in primary care screening referrals to orthopaedics and GP direct

access to MRI. This has reduced the number of direct referral letters by 75%

from the three pilot sites, compared to the 6 months prior to the pilot. It has

also reduced the number of patients who do go on to see the consultant by

85%. Following redesign of back pain referrals, the majority of back pain

patients will be managed in Primary care, by GP and physiotherapists, the

ESPs will also work with an orthopaedic consultant in his clinic weekly.

[email protected]

Backfit classes are provided in mixed locations, some in local leisure centres and one on a hospital site. [email protected]. There

are also council run exercise referral schemes with concessionary rates for

patients referred from physiotherapy.

Pilot osteoporosis programme in North West Stirling, proactively identifies high risk patients and offers a programme for advice, screening and exercise.

Fiona Downie (Stirling Royal Infirmary) [email protected]­hb.scot.nhs.uk

Occupational health physiotherapy sessions offered for both staff in Primary Care and the Division

NHS Forth Valley AHP activities in Scottish MSK services

14 WORK IN PROGRESS

A Joint Podiatry and Physiotherapy Paediatric clinic currently being piloted one session per week between Oct 04 –April 05.

Podiatry

Acupuncture clinics recently introduced within Primary Care to treat foot conditions such as Plantar Fascitis.

A Rheumatology clinic held weekly (one session) Orthotics provided to control excessive pronation in the RA foot. [email protected]

Acute care Physiotherapy

A computerised outpatient management system (SCI) was introduced in physiotherapy to replace the paper system in Stirling. This linked with the

rest of the hospital and directly with some GPs. Booking of appointments and

patient tracking has become easier. The electronic system also gives the

physiotherapist up­to­date clinical information on the patient prior to the

appointment.

The time saved has been equivalent to the service getting a new full­time

physiotherapist and amounts to an extra 400­500 patients being seen per

year.

Direct electronic booking for physiotherapy appointments has been introduced

with referral protocols. [email protected]

Orthopaedic MSK physiotherapy. 6 ESP sessions in place. 4 in Stirling and in Falkirk. The patient triage/selection process differs depending on

consultant. Some consultants triage patients to be seen by the ESP, in others

the ESP works autonomously with the orthopaedic team and general clinic

referrals are triaged as they arrive.

• ESPs have injection training and can refer for X­ray (not MRI), nerve conduction, bone scans and order bloods.

[email protected] and [email protected]

• A weekly ESP injection clinic at SRI physio department is held.

Stirling Combined Back Clinic (fortnightly clinic). ESP Physiotherapy, psychology, consultant in pain management and specialist nurse work

together managing patients with low back pain of less than six month

duration. Based on back pain guideline recommendations. Aimed at

addressing psychosocial factors early and prevention of chronicity.

• Regular audit includes back to work indicators, follow up at 3 months, 6 months and one year. Psychology resource is minimal and often although

the referral protocol states the clinic is for sub chronic pain, chronic

patients benefit from this resource also. Waiting time usually no more than

8 weeks.

• The Back Book is recommended. Posters advertise that it can be purchased in the local pharmacies.

[email protected]

NHS Forth Valley AHP activities in Scottish MSK services

15 WORK IN PROGRESS

Orthopaedic medicine clinic – In conjunction with an Orthopaedic surgeon a physiotherapist provides a weekly clinic for patients with acute and post

acute musculoskeletal conditions.

Inpatient activity

• Arhthroplasty nurses deal with follow up arthroplasty patients on both hospital sites

• Orthopaedic rehabilitation beds “step down” • Therapy­led inpatient rehabilitation unit – [email protected]

Other services Pain management service – two pain clinics run in Forth valley, both led by consultant anaesthetists and specialist nurses in pain management.

Physiotherapy input is minimal due to lack of resources but both sites have

two sessions of physiotherapy specialist and one session of psychology.

Resources are too limited to have a formal pain management programme.

The team work very closely with the Pain Association Scotland classes.

Joint Rheumatology Clinics.

• ‘One stop clinic’. Rheumatologists, physiotherapists and occupational therapist. anita.carr@ fvah.scot.nhs.uk

• At Falkirk Royal a podiatry RA clinic runs in tandem with Consultant RA clinic twice a month.

Pain Management Class. This is a self­run class by the patient support group associate with Pain Association of Scotland. Very close links with the

pain clinic. http://www.painassociation.com/about.html

NASS (national ankylosing spondylitis society) classes held (non NHS).

Osteoarthritis hydrotherapy class held in Calander Mclaren High School (non NHS).

Developments Centre for Change and Innovation (CCI ) bid to unify the referral pathway for

back pain.

CCI bid examining referral protocols for lower limb arthritis the use of ESPs,

arthroplasty nurses and GPSI.

Podiatry setting up Biomechanics clinics within Primary Care in 2005.

NHS Grampian AHP activities in Scottish MSK services

16 WORK IN PROGRESS

NHS Grampian

The population of Grampian is 523,400. Half its boundary forms a border with

the North Sea while inland it is mainly rural. Aberdeen is the largest urban

area and the main focus of activity, and is home to 40 per cent of the region's

population.

The NHS in Grampian employs over 16,000 staff. It is one of the largest

employers in the north east of Scotland, serving a population of 525,000

across 3,000 square miles.

It has an annual budget in excess of £600 million, providing 3,400 beds in 26

hospitals. Acute services are centred at Aberdeen Royal Infirmary and Dr

Grays in Elgin. Primary care and community services are provided through 20

health centres and 31 clinics, and general medical services from 87 GP

practices and 360 GPs.

Orthopaedic out­patient services are provided to residents of three NHS Board

areas Grampian, Orkney and Shetland.

Physiotherapy There are Grampian­wide physiotherapy care pathways and flow charts across

the city and for referral into secondary care.

Grampian Wide Low Back Pain Physiotherapy Pathway – development of a pathway for physiotherapists working in both the acute and primary care

sectors. Includes standardised assessment forms and guidelines for

assessment and patient management, patient information leaflets, and an

electronic version of the pathway for GPs to use during consultations. The

group are working with other colleagues across Scotland in the development

of a Scotland­wide pathway. Gillian Grant, Clinical Specialist Physiotherapist,

Aberdeen. [email protected]

Primary Care Physiotherapy in primary care. There are senior physiotherapists in most GP practices, with clear physiotherapy Grampian­wide care pathways and flow

charts. [email protected] There is one clinical specialist physiotherapist

(?ESP) for one area of Aberdeen with no access to diagnostics.

Podiatry [email protected] – more information awaited.

OT [email protected]

OT [email protected]

NHS Grampian AHP activities in Scottish MSK services

17 WORK IN PROGRESS

Aberdeen City

Aberdeen City Acute Low Back Pain Physiotherapy Service. This development aims to improve access to services for patients with acute

low back pain and to maximise the potential within primary care to manage

this patient group. This service is provided to a number of practices in the

North of the City and is hoped that this is the first stage in a city­wide roll out.

[email protected] or [email protected]

City Wide Physiotherapy Primary Care Triage. All primary care out­patient

clinics in Aberdeen now operate a ‘triage’ system where all patients are seen

for initial assessment within a 3­4 week timescale. A full assessment of their

problem is carried out and the best course of action determined. From this

initial assessment they may be given advice, exercises, referred for group

rehabilitation, hydrotherapy, given an appointment for treatment (immediately

or onto a waiting list), or referred back to their GP. The emphasis is on early

intervention/advice and promotion of patient self­management.

Contact Lynn Morrison: [email protected]

Aberdeenshire

Banff and Buchan

Triage At Peterhead all back pain patients are triaged and offered one of three options, advice then placed on waiting list for physiotherapy if required,

open discharge, or discharged. In Banff this service extends to all MSK

patients

Opt­in – Where there are higher waiting times the patient will initially be informed that a long waiting list exists and that they will be contacted when

there is an available appointment. Two weeks prior to sending them their first

appointment they are contacted to confirm whether or not they still require to

see the physiotherapist.

Exercise Recommendation Scheme This is jointly funded with the Princess Royal Trust. All MSK patients are given the opportunity to continue

on with self­management by attending the local leisure centre. They are given

8 free sessions.

Back Rehabilitation Groups are provided at three different sites in this area. Contact Britt Hyman for all of the Banff and Buchan services.

[email protected]

NHS Grampian AHP activities in Scottish MSK services

18 WORK IN PROGRESS

Central [email protected]

Self­referral. This began in Inverurie in 2002 and has now extended to four other sites in this area. Patients can refer themselves directly into the

physiotherapy department without first having to visit their GP. All patients

are seen within 48 hours of self­referral.

Triage – All patients in this area are seen within 10 days of referral or earlier. Following the assessment patients may be given advice and or a home

exercise plan. They will then be given an appointment for treatment, put onto

the routine waiting list, referred back to their GP, given an open discharge or

offered back rehabilitation classes

Equal Access – A group of physiotherapists meet regularly to ensure that all patients in this area are offered equal access for back rehabilitation. This may

mean patients having to travel to get earlier access to a class.

Deeside [email protected] or

[email protected]

Triage – Early assessment/triage clinics are currently running in Aboyne HC. All patients are seen within 2 weeks of their referral for full assessment. They

are then either discharged with advice, given a review appointment in about 2

weeks (with exercises etc to be doing in the meantime), referred back to the

GP, or referred on to a pilates/muscle balance class (running from the new

year). The emphasis is on patients taking ownership of their conditions and

on early intervention and treatment if necessary. If the pilot in Aboyne is

successful then triage will be rolled out to the other outpatient clinics in

Desside.

Kincardine [email protected]

Self­Referral service is provided for patients at Auchenblae and Inverbervie. Any patient requiring physiotherapy can directly refer themselves

to the physiotherapy department for assessment.

Back Pain Service. The back pain classes are provided in the local leisure centre, there has been good uptake of leisure services by patients following

discharge from the groups.

Pain Clinic ­This is a nurse led clinic with physiotherapy and occupational therapy support. Patients are referred via the GP for multidisciplinary support

and rehabilitation

NHS Grampian AHP activities in Scottish MSK services

19 WORK IN PROGRESS

Moray [email protected]

Dr Gray’s Hospital Back Pain Service – For the last 3 years all back pain patients who attend the back class are given the opportunity to continue their

exercise programme at the Moray Leisure Centre. A link session is held every

6 weeks where the patients are introduced to the Moray Leisure Centre by

Physiotherapy staff from Dr Gray’s hospital together with Moray Leisure

Centre staff.

Moray Physiotherapy MSK Team has links with two orthopaedic clinics for direct referral of shoulder and acute knee injuries.

Self­referral – Patients wishing to self­refer complete a form found in the GP surgery. These are screened by the Senior physiotherapist and appointments

offered as appropriate

Orthopaedic Triage – Physiotherapists triage patients who have been referred to the orthopaedic surgeons and decide on future management e.g..

Surgery, podiatry, physiotherapy etc. This includes education sessions for

GPs.

Acute care Routes into MSK services are varied and dependant on GP referral.

Aberdeen Royal Infirmary

A physiotherapy­run spinal triage. This has run for 10 years and there are two physiotherapists in the back clinic for four hours per week. The

service runs alongside the consultant clinic. Physiotherapists may refer for x­

ray (not MRI) and list for procedures. About 40% of patients are referred on

to the physiotherapy service for further treatment. It has been estimated that

this triaging allows for an extra 700 new appointments per annum, reduces

waiting time and ensures that the right professional sees the patient.

[email protected]

GP with special interest working at the hospital alongside a physiotherapist

Injection protocols. Physiotherapy injection protocols agreed (in particular for use on Shetland) but not implemented.

Exercise and links to leisure: A technical instructor (TI2) who has been in post five years leads rehabilitation classes. They have had additional

development including exercise coaching and City and Guilds qualifications.

[email protected] . There are good links to community

leisure centres across Grampian, with a notice board in the physiotherapy

department listing all leisure facilities.

Back Pain Rehabilitation Group. Run by one of the ESPs in back pain based on the Klabber Moffat approach. [email protected]

NHS Grampian AHP activities in Scottish MSK services

20 WORK IN PROGRESS

Pain clinic: Physiotherapy clinical specialist in Chronic Pain works with the pain team two mornings per week and takes forward some vocational

[email protected]

Occupational Health. NHS Grampian currently provides occupational health physiotherapy to around 7,000 staff employed by the acute trust across two

sites. This is a self­referral system and is looking to be rolled out across

Grampian in the future. [email protected]

Rhuematology – Lesley Davidson [email protected]

• National ankylosing spondylitis society (NASS) hold classes in the hydrotherapy pool. NHS physiotherapy staff supports this class.

• Specialist ankylosing spondylitis clinic – This physiotherapy/registrar led clinic is for measurement and review of patients. The physiotherapist

may give advice, refer on for physiotherapy or facilitate admission to ward.

• Rheumatoid Arthritis Management Programme (RAMP) is a multi professional service for patients who have been newly diagnosed with

Rheumatoid Arthritis. The team includes a physiotherapist, occupational

therapist, nurse and pharmacist.

• Adolescence Transition Service – for children with juvenile idiopathic arthritis Support is offered from a multi­professional team, which helps

with the smooth transition from children to adult services.

Physiotherpy in A&E – A senior I physiotherapist works alongside the orthopaedic consultants and A&E staff. Together with an Emergency Nurse

Practitioners (ENP) they provide care immediately post soft tissue injury and

fracture treatment. ENP refer soft tissue injury ankles for their review with

physiotherapist 5­7 days post injury. Patients post fractures are triaged to

refer on for further physiotherapy or self­management.

[email protected]

Geriatric Orthopaedic Rehabilitation Unit – Main physiotherapy input done by a TI 2.

Occupational Health. Self referral for all hospital staff for occupational health physiotherapy.

NHS Grampian AHP activities in Scottish MSK services

21 WORK IN PROGRESS

Occupational therapy Is provided via community hospitals and community based rehabilitation teams, as part of a wide and varied caseload. There is not a dedicated

service.

Elective surgery – [email protected] Occupational Therapy cover for 4 wards – staffing consists of 1 full time Senior I, 2 x part­

time Senior 2 s, and a full time Basic Grade. Occupational Therapy input is

provided for a variety of elective surgical patients including arthroplasty,

spinal surgery, resection of tumour, amputation and ilizarov. Input with

discharge planning in conjunction with the multi­disciplinary team and various

community agencies.

Pre­assessment clinics – for total hip replacement, total knee replacement and spinal surgery patients. Occupational Therapy intervention through initial

assessment and liaison with the Community Occupational Therapists for

provision of equipment for home. Education of post surgery precautions and

functional implications carried out.

Patient journey group – Occupational Therapy involvement in the development of orthopaedic integrated care pathways leading to more

streamlined service.

Rheumatology is primarily linked to ward services, other than hydrotherapy. Occupational Therapy out­patient service is via referral from consultant

rheumatologists.

Geriatric day hospital – Occupational Therapy service is provided to day patients as part of a wide and varied case load.

Developments Implementation of Multi­professional Triage and Intermediate Treatment

team in Orthopaedic Out­Patients. (CCI supported). The project aims to

reduce out­patient waiting times and improve patient access by developing a

new intermediate tier of care provided by GPs with a special interest and

extended scope practitioners in an appropriate setting.

Primary Care Based Triage – CCI supported – provision of a physiotherapy/GP service for patients in the primary care setting with the

main aim to triage the patients and offer the most appropriate intervention

e.g., physiotherapy, injection therapy, etc it is hoped that this will reduce the

numbers of referrals sent on to the orthopaedic surgeons

Occupational health physiotherapy telephone advice service, for all staff.

To develop Occupational Therapy role within back pain rehabilitation

programmes.

Self­referral and triage will be extended to other primary care areas in

Grampian over the next year

NHS Greater Glasgow AHP activities in Scottish MSK services

22 WORK IN PROGRESS

NHS Greater Glasgow

NHS Greater Glasgow works to provide health care to 870,000 people living in

local communities around The City of Glasgow, East Dunbartonshire

(Milngavie, Bishopbriggs, Kirkintilloch), West Dunbartonshire (Clydebank),

South Lanarkshire (Rutherglen & Cambuslang), East Renfrewshire (Eastwood)

and North Lanarkshire (Stepps­Moodiesburn corridor).

Primary care Direct access (self referral) to physiotherapy for all our health centres, either through telephone triage or drop­in clinics are in the process of being

rolled out to the north of the city. Contact [email protected]

who was the project manager in primary care.

Podiatry­led biomechanical GPs have had open access to a service for over five years. Previously these patients would have been referred to

orthopaedics. By April 2005 there will be self­referral to podiatry for patients

across Glasgow April 2005). [email protected]

Rolling out of physiotherapy led injection therapy service at sites within primary care. Patient group directive in process of being set up in conjunction

with pharmacy. [email protected] or

[email protected] for outcome of patient satisfaction

questionnaire with regards to service.

Greater Glasgow Back Pain Service which comprises clinical specialists and a lead clinician crossing both primary and secondary care. The service

consists of mainly physiotherapists and has links with psychology, culture,

leisure, imaging and orthopaedics – rolled out 2001.

[email protected] Further details to follow.

A service for homeless people employs both physiotherapists (1.5wte) and podiatrist (0.8WTE). Many have MSK problems. The service includes

domicillary visits to hostel and temporary accommodation dwellers, clinic

appointments in the purpose built health centre and self referral clinics in

homeless drop in centres. In the case of orthopaedic patients, efforts are

made to facilitate attendance to fracture /ortho clinic appointments and liaise

with orthopaedic staff.

[email protected] (Physio)

[email protected] (Physio) or

[email protected] (Podiatrist).

Primary care has an occupational health physiotherapy and podiatry service which treats staff with MSK problems at specific sites across the city. angela.price­[email protected]

NHS Greater Glasgow AHP activities in Scottish MSK services

23 WORK IN PROGRESS

Acute care Northern Division (north/east sector)

Stobhill Musculoskeletal Unit. Patients are triaged by senior nursing staff and assessed and managed by 4 physiotherapists (20 sessions) and a

podiatrist with orthopaedic training. Approximately 80% of referrals are

managed in this way. In 8 months at Glasgow Royal Infirmary (GRI) 1,228

new patients were managed; 27% were discharged, 22% were placed on

surgical waiting lists, 13% were referred for investigation and 30% referred

for physiotherapy. Patient satisfaction was high with 76% happy to be seen

by a physiotherapist instead of a consultant and 94% were satisfied or very

satisfied with the service. This service is being further developed. The aim to

have eight ESPs working up to 40 sessions over the next six months following

training. The team includes a consultant surgeon and clinical nurse manager.

Through team working, communication and accurate information much has

been achieved. Including decreased waiting time, increased surgical capacity

and sub­specialisation for the consultants and other team members.

[email protected]

and [email protected]

Podiatry one stop triage clinics – In Stobhill, podiatrists have been triaging orthopaedic referrals for foot, ankle and gait problems since 1998.

One­stop clinics are in place whereby patients receive an assessment,

diagnosis and specially manufactured insoles, if required at the initial visit.

Therefore, treatment begins immediately, with only a review appointment

required. Only 6% of the referrals required to be referred onwards to the

orthopaedic surgeons for surgery (750 patients assessed per annum.

However, since the establishment of the designated orthopaedic podiatrist

post at GRI (July 2003), referrals for surgery can be triaged by the

orthopaedic podiatrist depending on the condition. A PGD for the

administration of steroid injections has been in place since November 03, and

training is being rolled out to all the podiatrists in the Acute Sector.

The podiatrist sees foot and ankle patients. (Primary forefoot, toes, hallux

valgus and heel pain. People are triaged and options include minor Surgical

sessions and steroid injections. Continuity is ensured and patients have pre­

operative, surgical and post­operative follow up.

[email protected]

Joint podiatrist / orthotist clinics are in place to assess footwear requirements / splints – previously seen by orthopaedic consultants.

Podiatrists are part of the Rheumatology Team within Stobhill Hospital and Glasgow Royal Infirmary. [email protected]

West Glasgow

Orthopaedic Clinics – Extended Scope Practitioner Physiotherapist in Orthopaedics. In the West a physiotherapist with an extended scope of

practice effectively triages and manages care of referrals to the Orthopaedic

NHS Greater Glasgow AHP activities in Scottish MSK services

24 WORK IN PROGRESS

Department. The physiotherapist has the capacity to arrange any further

haematological or radiological investigation required and can refer directly

onto other specialists, including Rheumatology and Pain Clinic and can list

directly for Surgery. This service was developed initially to work with two

Orthopaedic Surgeons and effectively decreased waiting time to Out Patient

Appointment while maintaining high levels of patient satisfaction. This has

developed over the past five years and is now supplemented by the

appointment of three extended scope physiotherapists to assist in the

management of all Orthopaedic referrals.

[email protected]

Rheumatology – An Extended Scope Practitioner Physiotherapist in Rheumatology at Gartnavel General Hospital, triages and manages care of

patients referred to Out­Patient Clinic carries out joint injection and sees also

in­patients.

[email protected]

Direct Access pilot in the acute setting run April – June 2004 at the Western Infirmary, incorporating joint working with Primary Care.

West Glasgow due to go full Direct Access (self­referral) for all GP practices accessing both Primary Care and Hospital sites. Western Infirmary,

Gartnavel General Hospital. [email protected]

Southern Division

Southern General and Victoria Infirmary There is orthopaedic surgery and trauma on both sites, with the same

Integrated Care Pathways (ICPs) for all upper and lower limb arthroplasty

patients.

• Lower limb arthroplasty. OT in pre­assessment for all lower limb arthroplasty patients. Routine patients are seen by TI3 on both sites.

DARTeam is available to orthopaedic patients. Effectively hospital to home.

[email protected]

• Geriatric Orthopaedic Rehabilitation Unit GORU unit officially open late from October 2004.

• Victoria Infirmary. National Brachial Plexus service. Other services ESP in Rheumatology, who is also involved in GP injection training.

[email protected].

Acute and Chronic Pain Management Clinics – Glasgow Royal Infirmary and Southern General (Pain Management in UK, Dr Foster). OT input is about

to be provided to all these clinics. [email protected]

Glasgow­wide osteoporosis service, written up as part of the CSP project. http://www.csp.org.uk/effectivepractice/sepp/databasebyproject.cfm?id=32

Occupational Health and Injury prevention for all undertakers in Scotland – Margaret Revie (Independent Practice) –

NHS Greater Glasgow AHP activities in Scottish MSK services

25 WORK IN PROGRESS

New training post part­funded by the health board to look at the training and CPD requirements of leisure centre staff/instructors delivering physical

activity programmes with a health component.

[email protected]

Developments Greater Glasgow Foot and Ankle Triage Service aims to provide the 3000 patients traditionally referred to an orthopaedic surgeon. The service will

be lead by specialist podiatry practitioners and start with a primary care based

MSK service for assessment and treatment as required.

[email protected] (CCI supported).

Saturday orthopaedic OT service (in the Southern division).

NHS Highland AHP activities in Scottish MSK services

26 WORK IN PROGRESS

NHS Highland

NHS Highland serves a population of some 208,000 residents and sees a

proportion of its patients from the influx of tourists to the Highlands, which at

certain times of the year can double or even triple the local population. NHS

Highland’s catchment area comprises the largest and most sparsely populated

part of the UK with all the attendant issues of a difficult terrain and a limited

internal transport and communications infrastructure. The area covers almost

25,784 km² (10,000 square miles), which represents approximately one third

of the Scottish land surface. The geographical nature of the region presents

particular challenges for the efficient and effective delivery of health care

services.

Primary care Patient Self­referral to Physiotherapy. Raigmore Hospital provides physiotherapy services within Inverness GP Practices. A patient self­referral

clinic is currently being piloted within two GP Practices. This pilot is part of the

National Survey.

A Physiotherapy Musculoskeletal Triage is based in GP practices within Inverness. Patients are assessed by a senior physiotherapist and given

appropriate advice and exercise. 3 sessions of treatment is offered within the

practice. Some patients only require advice and discharge, others may be

inappropriate for physiotherapy.

An injection therapy service is provided by trained physiotherapists within GP practices in Inverness. Referrals are accepted from physiotherapists, GPs

and consultants. This has reduced patients waiting times for this treatment by

xxx weeks. In the absence of this service X nos. of patients would be

managed by the Orthopaedic Department at Raigmore Hospital. It is

anticipated that this service will be expanded in the near future.

East Highland

Primary Care [email protected]

The MSK physiotherapy service – The out­patient service consists of an established MSK service in nine GP practices and health centres plus provision

to two Community Hospitals out­patient departments. Direct access (self­

referral) has been introduced to six practices. This will be rolled out to all the

other practices once impact is established.

Informal physiotherapy screening service prior to referral to secondary care.

Physiotherapy­led injection therapy service based in the community and community hospital. Referrals are accepted from all GP’s, physiotherapists

and consultants. Although we do not have accurate figures, this has had an

impact on the number of referrals to secondary care. Patient group directives

being reviewed to cover all physiotherapists in NHS Highland.

NHS Highland AHP activities in Scottish MSK services

27 WORK IN PROGRESS

An open access community wide podiatry service (Biomechanics is un­ resourced) – many practitioners have acupuncture skills and one assistant

practitioner undergoing training. A central functioning old electronic diary and

appointments system keeps good data which demonstrates consistent growth

over the past 10 years. Personal footcare is discontinued and patients are

assessed and graded High Risk, Medium Risk and Low Risk.

[email protected]

Acute care AHP lead clinics have been piloted but these have been hampered by lack of

space.

Other services Highland Rheumatology Unit. This is an ARMA standards of care good practice entry. Lynn Forbes [email protected]. There is also a

physiotherapy led injection clinic, multi­professional case management, a

weekly National Ankylosising Spondylitis Class and a telephone help line.

Other developments are self medication audit, dedicated computer software

and education programmes.

Musculoskeletal clinical specialist post based in Town and County Hospital – Nairn.

Developments AHP Orthopaedic Referral Facilitator. CCI supported. This post aims to improve appropriateness of referral and reduce orthopaedic waiting times the

impact of this role will be audited and evaluated. The postholder will work

closely with orthopaedic consultants, GPs and community staff to ensure

orthopaedic referrals are sent to the most appropriate team member. Other

activities would include devising protocols, educating GPs and community

staff (physios), identifying staff with an interest in developing their

orthopaedic skills and possibly developing orthopaedic specialist roles within

the community.

Patient Self­referral to Physiotherapy (Badenoch and Strathspey) is currently being piloted in Grantown on Spey GP practice. This pilot is part of

the National Survey.

Back Pain Project. Plans to develop a back pain project, in practices and to extend to leisure centre based class/group work for chronic back pain.

NHS Lanarkshire AHP activities in Scottish MSK services

28 WORK IN PROGRESS

NHS Lanarkshire

Lanarkshire has a declining and ageing population in common with Scotland

as a whole. The population of Lanarkshire in 2003 was 555,440. In 2003,

8.6% of the population was aged 65­74 and 6.1% aged 75 and over. These

proportions have risen over the past 15 years from 7.5% and 4.7%

respectively. Over the next 15 years they will continue to rise to 10.6% and

8.6% respectively.

AHP services managed separately at each site. An existing ESP service is

currently in place on each acute hospital site with a total annual capacity of

2500 patients. The aim is to establish a single Lanarkshire wide resource.

Historically, cross­site working and multi­professional working has not been

strong.

Primary care A podiatry­led biomechanical service. The public and General Practitioners have had access to this for over seven years. Previously these

patients would have been referred to an orthopaedic department at one of

the three acute sites within NHS Lanarkshire.

A service for homeless people which has recently started includes podiatry input for those with musculoskeletal foot deformity.

Back Pain Classes in the community On 2 sites physiotherapy staff take back pain classes in the community. Hunter Hails, East Kilbride this started in

2001. [email protected] and Coatbridge Health

Centre where classes using the Klabber Moffat approach are taken in the

‘Time Capsule’ sports centre. Patients are then encouraged to join the ‘Get

Active’ scheme and continue classes at a reduced rate.

Direct Access Pilot Site Motherwell. [email protected]

Electronic data collection. 2 pilot sites using PIMS.

Early Supported Discharge Team based in Primary Care. This is not specifically an MSK service but does cover a high proportion of these cases. It

offers a home based time limited (6 weeks) rehabilitation service following

discharge. With a team of 3 Physiotherapists, 3 Occupational Therapists, 3

Rehab Support , 1 social work assistant, 1 clerical worker, 1 speech therapist,

1 team leader. Based at Cleland Hospital. Covering

Motherwell/Wishaw/Clydesdale areas. Acute hospital covered is Wishaw

General.

Clydesdale LHCC – Occupational Therapy does not have a specific MSK service

but in covering the 3 GP hospitals in the area deals with a high proportion of

these cases.

NHS Lanarkshire AHP activities in Scottish MSK services

29 WORK IN PROGRESS

Acute Care Monklands Hospital

Orthopaedic Specialist Physiotherapist (Sept 2003).

[email protected]

Low Back Pain Screening Service commenced June 2004. Four sessions per week. Early to judge impact on out­patient consultant waiting times.

However, no consultants in Lanarkshire undertake spinal surgery so this

service will not affect waiting times for surgery.

Occupational Therapy Hand Injury Clinics for both trauma and elective hand surgery. Treatments include scar and oedema management,

thermoplastic and lycra splinting and a wide variety of therapeutic treatment

media to improve functional work and leisure skills

Supported Discharge teams; Rapid response (prevention of admission, 1 PT, 1 OT 1 TI III ) and an early supported discharge team (1.9 PT, 2 OT,3

Ti111, 1 speech and language, 1, 1 social work assistant. ,3 discharge co­

ordinators)

Hairmyres Hospital

Orthopaedic Outpatients – Extended scope physiotherapy practitioner (700 orthopaedic out­patients per year) [email protected]. Five

sessions working along side each of five consultants funded through the

orthopaedic budget. One new patient clinic (Dear Dr letters). “Consultants

triage waiting lists and put any patients who may not require surgery on this

list.” Service includes: joint injections, ability to order blood tests, X­rays for

arthoplasty review only and MRI via the consultant.

Triage clinic in Physiotherapy Outpatients. Non­urgent patients receive a 20 minute assessment by a senior Physiotherapist to establish their

treatment path. The appropriate course of treatment is then arranged. This

decreased the average

waiting time in our department from 6 weeks to less than 2 weeks.

[email protected]

Assistant led back pain classes with good links to leisure centres and ESP clinics.

Physiotherapy hand service, Margaret Merrill

Supported Discharge teams; Rapid response (prevention of admission, 1 PT, 1 OT) and an early supported discharge team (3 PT, 2 OT,2 Ti111, 1

speech and language, 1 CPN, 1 social worker,4 discharge coordinators)

NHS Lanarkshire AHP activities in Scottish MSK services

30 WORK IN PROGRESS

Wishaw Hospital

Orthopaedic Outpatients – Extended Scope Physiotherapy Practitioner – Tracey Coulton. ([email protected]). Service established in

May 2000. Patients are triaged by Orthopaedic Consultants. Three sessions

per week in Orthopaedic clinic assessing spinal patients. Access to all onward

investigations but MRI, X­Ray & blood tests are via consultant. No spinal

surgery is performed at Wishaw but ESP can refer directly to Neurosurgery at

Southern General.

Podiatrist Led Surgical Footwear Clinic has reduced waiting times for patients requiring orthopaedic or surgical footwear. This has also released

appointments) within the consultants new patients clinics resulting in a much

more efficient service. A protocol, which was developed in conjunction with

the consultant orthopaedic surgeons, establishes whether adaptation to the

patient's existing footwear is required, if stock footwear can be supplied or if

there is a need for bespoke footwear.

A one stop foot clinic has been established where patients are seen jointly by a podiatrist and an orthopaedic surgeon.

[email protected] Patients with common foot

conditions are triaged (annual capacity 516). This has reduced numbers of

patient appointments and orthopaedic waiting times). Following CCI funding

this service is about to be piloted at Hairmyres Hospital. Ultimately it is

planned that this service will be available in all three acute hospital sites.

Supported Discharge teams; Rapid response (prevention of admission, 1 PT, 1 OT OTA 0.50 ) for ECU and A/E and an early supported discharge team

(2 PT, 3 OT, 3 Ti111, 1 speech and language, 1 social worker, 1 discharge co­

ordinators)

NB The management and funding is split between Acute and Primary Care in

a variety of different ways – not consistent across Lanarkshire. Also MSK patients may be seen as part of the general occupational therapy caseloads in

both Primary and Acute settings

Occupational Therapy Rheumatology Service patients are offered group joint protection education, activities of daily living assessment thermoplastic

splinting, relaxation therapies for pain management

Other services A limited rheumatology podiatry service also operates with podiatrists working directly with rheumatologists.

The Health Return Project. – Last year Kate Rouband was seconded to this [email protected]. The clinical director for this is

[email protected] and covers the West of Scotland. This is one

pilot site of a project with 8 sites across the UK funded by the department of

work and pensions.

NHS Lanarkshire AHP activities in Scottish MSK services

31 WORK IN PROGRESS

Lanarkshire Workplace Assessment Service aims to assist small and medium sized enterprises to: Prevent an increase in workplace related

accidents, protect the health and safety of employees, in the industrial

community and provide a comprehensive assessment of health and safety. A

team of two specialists in Health & Safety and Health Promotion will visit

workplaces and conduct a comprehensive assessment of its’ safety and health

status then write a confidential report prioritising any suggested action.

[email protected]

The HOPE Project Healthcare Occupational and Primary for Employees – The project has been in operation since May 2000. The aim of the project is to provide occupational health advice to employees who present

to their General Practitioners, Accident & Emergency Departments, or

Physiotherapy Departments in Lanarkshire with work­related ill health.

Developments of this project are based on the findings and include sessions

on Stress Management, Back Care, Upper Limb Disorders and Skin care.

[email protected]

Developments Lanarkshire­wide scoping for a unified Back Pain Pathway.

An additional 1500 patients seen by redesigning physiotherapy and podiatry

services, including extending the scope of podiatry to include requests and

investigations (x­ray scans, blood tests), using the results and investigations

to assist clinical diagnosis, cortisone and steroid injections, listing patients for

minor foot surgery.

Consider ESP clinics running in primary care.

Build on existing electronic referral systems.

To roll out the one stop foot clinics at all sites across Lanarkshire (part CCI

funded). [email protected]

NHS Lothian AHP activities in Scottish MSK services

32 WORK IN PROGRESS

NHS Lothian

The Lothian population of 778,500 is projected to grow to 793,244 (+1.8%)

in the next five years, as against the rest of Scotland where the population is,

in general, declining. Lothian also has an ageing population, but with different

demographic trends in different areas.

Edinburgh is predicted to have a slight decrease in the over 70s which are

predicted to grow in East, Mid and West Lothian.

It has been accepted by the health board redesign committee that there will

be an external review of all aspects of MSK services (including trauma,

orthopaedics, surgery, theatres and rheumatology) Lothian wide.

[email protected] is on the core group and steering group.

Primary & Community Division

East & Midlothian

The Out­Patient Physiotherapy Service consists of two Community Hospital Departments and seven Health Centre based ones: four in East

Lothian and three in Midlothian. All areas take Consultant & GP referrals &

cater for all musculoskeletal conditions across a large spectrum of age groups.

One centre is participating with the Direct Access (self­referral RCT).

Midlothian Back Pain Project – large scale project to look at LBP pathways, implement screening protocols and set in place the most

appropriate treatment at the most appropriate time by the most appropriate

individual. Included leisure centre based class/group work for 'yellow flag'

patients. This has led onto the Chronic Pain Service, which identifies

individuals with chronic pain and seeks to manage this within established

systems developed from the Astley Ainslie model.

East Lothian Musculoskeletal Service at Roodlands Hospital – Initially a GP led project, a physiotherapy ESP is doing five sessions as an integral

member of the team that now includes an Orthopaedic Medicine Consultant,

Rheumatologist and Orthopaedic Surgeon. This involves triage of referrals,

clinical management of cases, injection, onward referrals to surgery,

treatment of highly complex patients in conjunction with local physiotherapy

departments, chronic pain management, ENT patients and quick access to

orthopaedist and podiatrist. There is also dedicated administration and

nursing staff. The post includes a teaching and audit/research commitment.

NHS Lothian AHP activities in Scottish MSK services

33 WORK IN PROGRESS

Edinburgh Community Physiotherapy Service.

Physiotherapy out­patient services at 13 sites across the city. Pilot studies include Direct Access (2 sites), Telephone Triage and Triage screening

clinics piloting at two sites. Three (2wte) clinical specialists/ESP have direct

access to x­ray and ultrasound scanning. Injection therapy is provided by the

Lead physiotherapist at Tollcross Health Centre.

[email protected]

Community Back Pain Classes. This pilot is due to run until 2005 with Edinburgh City Council and was funded by Primary Care Development Fund.

The classes are “sports coach led”. [email protected]

A Chronic Pain Management satellite service is held in City Centre clinics, accessible to all patients within our service.

[email protected]

Staff injuries Physiotherapy service – based within Occupational Health Service for all Primary and Community division.

Astley Ainslie Hospital

Out patient physiotherapy treatment principally for patients with musculo­

skeletal problems. [email protected]

Acute care All trauma patients are seen in the Royal Infirmary Edinburgh (RIE). West

Lothian patients are returned to St Johns on average at 72 hours post

surgery.

• The service has been reconfigured so that Medical Consultants and other clinicians work in specialist teams, e.g. Soft tissue, knee, arthroplasty, foot

and ankle.

• Combined Rheumatology and Orthopaedic clinics . • City wide Low Back Pain physiotherapy pathway group working. • It envisaged that a “pan Lothian” approach to services should follow the health board review.

University Hospitals Division

Royal Infirmary of Edinburgh

The orthopaedic service is divided into sub­speciality teams. Extended scope orthopaedic physiotherapists have worked in the service since

1995. Their clinics run concurrently with the orthopaedic consultants. There

are three orthopaedic physiotherapy practitioners (knee 1 wte, spine 1 wte,

upper limb .98wte) doing a total of 10 sessions per week. They are able to

inject, order any investigations (including MRI) and, in certain circumstances,

add patients to the surgical waiting lists. These sessions are funded by the

orthopaedic department. [email protected]

NHS Lothian AHP activities in Scottish MSK services

34 WORK IN PROGRESS

Foot and ankle service. This consultant led service includes a specialist podiatrist, orthotist and nurse led follow up. The consultant allocates all

referrals to the relevant practitioner. Appointments are given within 6 weeks.

The new service has helped reduced waiting times for the foot and ankle

orthopaedic consultant from 45 weeks (May 2003) to 9 weeks.

[email protected] / [email protected]

Arthroplasty practitioners (two physiotherapists and a nurse) see all the post­arthroplasty lists. Consultant involvement with these patients finishes

after discharge from the ward unless there are problems. There is a patient

helpline and patients can ask to be reviewed. Practitioners take blood, order

X­rays and in certain circumstances can list for surgery.

[email protected] and [email protected]

Pre­admission. All patients listed for THR are seen by OTs at preadmission clinics. Patients are sent a pro forma and asked to measure certain things to

enable equipment provision. [email protected]

Assistant caseload. All occupational therapy and physiotherapy assistants are Tec 3’s. Physiotherapy assistants have own case load, work weekends and

see all primary THRs within set protocols and OT assistants see the primary

total knees protocols [email protected]

Pre­discharge class for all patients who have had elective hip surgery run by OT’s allows consistency of information and good use of time, 8 patients: 1

hour.

Multi­Disciplinary Supported Discharge Team. [email protected] This team is for Orthopaedic patients aged 70

and over admitted with orthopaedic trauma to RIE. It is assumed that all

patients will need the team until proven otherwise, therefore discharge

planning starts at admission. The hospital based team is led by a Consultant

Geriatrician. 2 domiciliary physios and 1 TI3 are based at McLeod St. Clinic.

Discharge is supported by home OT assessment, timely equipment provision,

domiciliary physiotherapy, telephone follow­up, liaison nurses and provision of

private homecare up to three times per day, over 7 days for the first 3 weeks

following discharge.

Western General Hospital

Minor injury clinic with extended scope physiotherapist [email protected] working alongside nurse practitioners.

Combined Occupational Therapy, Physiotherapy and Rheumatology Clinic (WGH). These started in August 2003 and offer patients a choice of appointment time, a common assessment and patients and staff spend less

time. To date the number of non­attenders has reduced, 56 hours of therapy

time has been saved and the waiting list is reduced.

[email protected] and [email protected]

NHS Lothian AHP activities in Scottish MSK services

35 WORK IN PROGRESS

West Lothian Healthcare Division

St Johns Hospital, Livingston

MSK Physiotherapy Clinic Session – One extended scope physiotherapist [email protected] is doing 3 clinic sessions one knee, one general

musculoskeletal and one general musculoskeletal primary care clinic.

Developments Primary & Community Division East Lothian

Back Pain Project – similar to that in Midlothian, the physiotherapist in Dunbar is preparing a self referral service for people with back pain, It will

have departmental & leisure centre components. If successful, this will be

rolled out across the whole county with the intention of having a fully open

access system for all conditions.

E­booking of appointments. Our services use TIARA for clinical information. A pilot is set to begin to prove the concept of e­booking of

physiotherapy appointments by GP/GP staff for patients at the time of

consultation, followed by e­referrals.

Primary & Community Division West Lothian

Ultrasound scanning (pilot) and direct access to orthopaedic waiting lists in secondary care for named AHP clinical specialists. (Possibly in Edin

Community Physio – not St Johns)

Establish central booking office for Lothian for all MSK referrals.

Develop protocol based referral systems.

Enhanced services underdevelopment. GPwSI, ESPs to see new and follow up

patients. Expand the numbers of specialist practitioners to support equity of

service across Lothian.

Lothian Primary and Community Division

Foot and Ankle Service. By 2005 it is hoped that this service will be expanded and run in health centres across the Lothians.

[email protected] / [email protected]

An "E­access" Internet­based physiotherapy knee clinic based at the University Health Centre. Funded from Lothian Change and Innovation Fund

2004/05. [email protected]

Injection therapy – Patient group directives. (PGD). Working closely with pharmacy, two PGDs (Kenalog and Lignocaine) for injection therapy are

almost signed off. [email protected]

Website – Edinburgh Community Physiotherapy Service is developing a Website to be available on SHOW and NHS Lothian Intranet for both patient

and GP access detailing Service, wait times, new developments and literature

downloads. Aim to “go live” April 2005. [email protected]

NHS Lothian AHP activities in Scottish MSK services

36 WORK IN PROGRESS

Rapid Response. Funding from Sutherland implementation monies is allowing us to expand the Rapid Response service across the whole of

Edinburgh. Each locality will have a Rapid Response service (consisting

primarily of Physiotherapists and Occupational Therapists) working to

common criteria and service standards to provide an urgent multi­disciplinary

assessment to begin an immediate programme of rehabilitation, thus avoiding

unnecessary hospital admission.

University Hospitals Division

Awaiting results of the service review.

Rapid recovery arthroplasty service aimed at reducing length of stay is under

discussion. [email protected]

NHS Orkney AHP activities in Scottish MSK services

37 WORK IN PROGRESS

NHS Orkney

NHS Orkeney is the smallest health board in Scotland. The total population of

Orkney is just under 20,000 with most people live on Mainland, the main

island. Kirkwall, the capital, with a population of 7,500, is the administrative

centre of Orkney with a good mix of shops, supermarkets and small local

businesses.

NHS Shetland

Shetland NHS Board is responsible for purchasing health care for a population

of 23,000. Local Hospital and Community Services are provided from the

Gilbert Bain and Montfield Hospitals. In addition, visiting consultants from

Grampian University Hospitals NHS Trust and Grampian Primary Care NHS

Trust provide out­patient clinics as well as in­patient and day­case surgery to

supplement the service provided by our locally­based Consultants in General

Medicine, General Surgery, Paediatrics and Psychiatry.

NHS Tayside AHP activities in Scottish MSK services

WORK IN PROGRESS 38

NHS Tayside

NHS Tayside provides primary care and secondary care services across

Tayside with full supporting services to a population of approximately

400,000. A number of NHS Tayside services are provided in partnership with

other statutory and voluntary organisations, and has close links and provides

teaching facilities for the two Universities in Dundee. NHS Tayside has a

workforce of approximately 14,000 and a budget of £562million.

The Tayside/NE Fife Orthopaedic Service provides specialist care for 480,000

population and delivers both out­patient and in­patient services in all three

acute hospital settings: Ninewells hospital, [email protected]

Perth Royal Infirmary [email protected] and Strathcathro

Ambulatory Diagnostic and Treatment Centre

[email protected] In addition, outpatient services are currently

delivered in peripheral clinics close to the patients own communities, across

Angus (4 sites) and Perth and Kinross (5 sites) and Kings Cross Hospital,

Dundee. There are links established with the leisure centres in Dundee for

‘fitness for life’ referrals and Biodex isokinetic facilities are available at Perth

Royal Infirmary and Ninewells Hospital.

Standardised Assessment forms throughout Tayside

Musculoskeletal assessment forms have been standardised throughout

Tayside to enable ease of audit. Patient information leaflets are standardised

and available on the intranet.

Primary care Self­referral to physiotherapy has been ongoing in Carnoustie for many years. The Arbroath site is involved in the Scotland wide direct access pilot.

It is planned to introduce self­referral to all outpatient Physiotherapy

departments in Angus. Self referral at KXH has reduced the waiting list by 8

weeks [email protected]

Injection Therapy is currently available within Carnoustie HC and there are plans for training and implementation in all areas in Angus – seeking funding

for this. Injection therapy also available at KXH with 7 physiotherapists

completing in­house training – PGDs agreed [email protected]

Musculo­skeletal outpatient clinics are run from 6 sites in Angus based locally in the towns – Arbroath, Brechin, Carnoustie, Forfar (2) and Montrose.

Early Supported Discharge/Prevention of Admission. There is a limited community service available across Angus both for direct GP/consultant/other

health profession referral for this service.

Orthopaedic Screening – Stracathro Hospital: 1 WTE clinical specialist physiotherapist screens back referrals coming into the orthopaedic

department, provides assessment, diagnosis and treatment of patients

referred to the clinic by Angus GPs. There are 6 clinics per month across the

NHS Tayside AHP activities in Scottish MSK services

WORK IN PROGRESS 39

two sites. ESP’s can request x­rays, but not other investigations.

[email protected].

Redesign of podiatry in Perth and Kinross Local Healthcare Co­ operative. This was previously a demand led service, where many patients expected a certain level of service based on their age alone. In 2003 there

were waiting times, averaging 30 months for low risk patients. Baseline

criteria were introduced, self­help was encouraged and greater use was made

of the podiatry assistant. By January 2004, the wait had reduced to 6­9

months; 15% of the old case load was discharged. The proportion of patients

suitable for treatment by a podiatry assistant increased from 7% to 17%.

[email protected]. (This relates to the podiatry service as a

whole not just MSK services).

Rheumatology patients are treated by a dedicated clinical specialist

physiotherapist in Kings Cross Hospital Dundee who links into the

rheumatology clinic at Ninewells. [email protected]

The Community Pain Management Clinic was originally started as a bio­ psychosocial multidisciplinary Primary Care Initiative in 2002 to address the

need for a community based service that could reduce the pressure on the

Acute Pain Service while satisfying the needs of patients who suffer from less

complex pain syndromes. It includes Physiotherapy, Pharmacology and

Cognitive Behavioural Therapy input, and is designed to improve the

management of patients who suffer non­malignant musculoskeletal pain by

addressing the effects that pain has on their lives and empowering them to

develop self management skills. Initially available to 10 GP Practices it is now

available to all GP Practices in Dundee and will be provided 4 sessions a week,

with increased input from Pharmacists and Cognitive Behavioural Therapists,

to accommodate 200 referrals a year. This service is a community adjunct to

the Consultant led Pain Service in Ninewells and as the only Physiotherapy­led

pain management service in Scotland. An audit of the impact of this Clinic

demonstrated an annual saving in drugs costs of £136.59 per patient. The

wider health economic impact of this Clinic remain to be evaluated in terms of

reduced GP visits and reduced hospital costs.

To date it has not been possible to secure recurring funding for this initiative

which continues to survive on non­recurring funding.

Occupational Therapy Rheumatology services are provided by three locality hospitals, Pitlochry, Crieff and Blairgowrie. Patients are provided with

core Occupational Therapy input including education, support, pre and post

operative assessment, ADL assessment, joint protection and splinting. Waiting

times are approximately 6 weeks. A limited, needs led community

rehabilitation service is also available. [email protected] or

[email protected] or [email protected]

NHS Tayside AHP activities in Scottish MSK services

WORK IN PROGRESS 40

Acute Care The Tayside Back Pain Pathway. This was developed and includes the long established spinal service with ESPs now present in Dundee, Angus and

Perth. Patients are either triaged to a physiotherapist with extended skills who

will assess, diagnose, treat and discharge independently, or to a Consultant

with sub­specialist expertise as appropriate.

• Approx 70% of patients referred to secondary care are discharged directly by the physiotherapy service without requiring a consultant opinion.

• It is estimated that this physiotherapy screening service takes the equivalent of 17 months of patients off the orthopaedic waiting lists.

• Orthopaedic clinics • The Ninewells site for Physiotherapy has two main clinical specialist physiotherapy clinics for spinal and knee orthopaedic patients. The Spinal

Service (possibly the first in Scotland) was started in 1992 and

[email protected] has been in post for four years. Referrals are

taken off the consultant list and X­rays (not MRI’s) can be requested.

• In Strathcathro Hospital a clinical specialist physiotherapist screens the back referrals coming into the orthopaedic department and provides

assessment, diagnosis and treatment of patients referred to the clinic by

Angus GPs. There are 6 clinics per month across the two sites. ESP’s can

request x­rays, but not other investigations. [email protected].

• The shoulder screening service has demonstrated that up to 57% of patients can be successfully assessed, treated and discharged without the

need for a consultant appointment. [email protected]

Trauma and elective hand clinics; Ninewells are covered weekly by OT and PT. Patients are immediately assessed and treated appropriately. Both PT

and OT are able to discharge patients without Consultant follow up, so

reducing the Consultant waiting lists and ultimately improving patient care.

[email protected] (0T) [email protected] (PT)

Early supported discharge scheme Early orthopaedic discharge scheme provides OT + Homecare services/Rehab with access to Physio via referral to

community rehab team. [email protected].

Ninewells Hospital; OT Technical Instructor 2 covers all total hip and knee arthroplasties ,intervention as well as pre­admission clinics for total hip

arthroplasties [email protected].

Specialised services at KXH include Back pain, rheumatology, upper limbs, pain management, community rehabilitation and biomechanical assessment.

Biomechanical clinic involves assessment by both podiatrist and

physiotherapist.

NHS Tayside AHP activities in Scottish MSK services

WORK IN PROGRESS 41

Occupational Therapy Rheumatology services are based in Perth Royal Infirmary. Patients are provided with core Occupational therapy services such

as education, splinting, ADL assessment and joint protection as well as pre

and post operative assessment, treatment and support. Waiting times for this

service are approximately 9­12 months. A limited, needs led community

rehabilitation service is also available. [email protected] and

[email protected]

Developments CCI bid includes mention the development of – A patient referral tool based on the patient’s self­assessment with objective markers for prioritisation which will enhance triage decision making. All screened referrals

will be directed hereafter to the most appropriate practitioner

[email protected]

CCI bids have enabled development of hip and knee screening clinics in Perth,

Dundee and Angus and hand screening clinics in Dundee. Hand ESP can

request EMG studies

Ninewells hospital Joint Health and Social Care approach to patient management, in particular elective hip replacements:

[email protected].

This aims to reduce length of stay in hospital. To include:

• Planned access and care to community aids when a patient is placed on consultant’s waiting list.

• Pre­admission pilot with hospital OT visiting patient at home 3­4 weeks prior to admission re preparation, education, exercise and to ensure

necessary equipment is in situ.

NHS Western Isles AHP activities in Scottish MSK services

WORK IN PROGRESS 42

NHS Western Isles

NHS Western Isles Board integrated health organisation providing Primary,

Secondary and Community Health Services. It serves a population of 29,000

residents, which increases in the summer months due to an influx of tourists

from all over the world. The board works closely with other organisations such

as representatives of the public, voluntary bodies and local authority in a

multi­agency approach to the improvement of health on the Western Isles

and the promotion of healthy lifestyles.

The main hospital in the islands is based in the north in Stornoway, Isle of

Lewis, with a small hospital in the South on the Isle of Barra, and a new

hospital on the Isle of Benbecula (opened in March 2001) in the centre of the

Western Isles. On the Primary Care side we have 15 practices across the

islands.

Orthopaedic and rheumatology services are currently under review.

The consultant rheumatologist is retiring and the current orthopaedic

consultant is a locum.

Physiotherapy

The Physiotherapy Department is based at two main sites, however we

provide physiotherapy to a number of outlying surgeries, clinics, patients

homes, schools, Residential Homes and Hostel, Hydrotherapy pool etc. The

Physiotherapists travel significant distances in order to provide their services,

including a twice weekly visit by a Physiotherapist to the Isle of Barra,

involving a long drive and then a ferry journey of one hour each way! There

are currently no clinical specialists or ESPs. [email protected]

Junior physiotherapy rotation – Four month joint physiotherapy junior rotation with North Glasgow NHS Trust. This has proved very successful and

resulted in two permanent recruitments. “This gives a new impetus to staff”

and challenges their thinking with the latest research. Junior staff who have

all done four year degrees give regular presentations – one about their

student project.

Podiatry [email protected]

Radiology [email protected]

Two radiographers undertake and report on MSK ultrasound scans. Close

working relations with physiotherapy have developed. It is thought that with

the use of ultrasound arthogram and arthoscope numbers have been reduced.

Malcolm is also reporting on CT brain scans.

Developments Teleradiological reporting is under discussion