aib stakeholder events 2015/16 · 2016-01-14 · stakeholder event 2015-16 who we are accountant in...

Atlantic Quay, Glasgow 18 January 2016

AiB StakeholderEvents

2015/16

Stakeholder Event 2015-16

Contents

Foreword ............................................................................................................................ 3

Information ......................................................................................................................... 4

Event Brief .......................................................................................................................... 5

Timetable ............................................................................................................................ 6

AiB Speaker Information ................................................................................................... 7

Venue Information ............................................................................................................. 9

AiB Attendees .................................................................................................................. 11

Delegates .......................................................................................................................... 12

Notes ................................................................................................................................. 14

Feedback Form ................................................................................................................ 17

Appendix 1 – Workshop delegates ................................................................................ 19

First Workshop ............................................................................................................. 19

Second Workshop ........................................................................................................ 22

Third Workshop ............................................................................................................ 26

Foreword

Welcome to our first annual stakeholder events since the Bankruptcy and Debt Advice (Scotland) Act came into force and the roll out of the BASYS IT system. Today gives us an opportunity to look at how things have gone thus far together, the work we already have in hand to make things better, and to discuss where we need to turn our attention next. You are much closer to the frontline – the people with unsustainable debts we are all trying to help – and may well have a better idea of how all the recent reforms are working in practice for debtors for creditors, and for all of us working in the sector.

Welcome to AiB’s annual stakeholder event So these events are designed not only to allow you to hear from us but, more importantly, let us hear from you. Through this open dialogue, I believe we are better placed to provide an effective service focused on meeting the needs of the people of Scotland. On behalf of myself and my staff, I would like to welcome you to our 2016 event.

Dr Richard Dennis The Accountant in Bankruptcy & Agency Chief Executive

Stakeholder Event

2015-16

Who we are Accountant in Bankruptcy (AiB) is an Executive Agency of the Scottish Government with responsibility for administering the process of personal bankruptcy, administering the Debt Arrangement Scheme and recording corporate insolvencies in Scotland. We aim to meet the needs of our staff, stakeholders, customers, local community and the environment. This is achieved through regular assessment of commitments, objectives and services being provided.

Our Mission To ensure access to fair and just processes of debt relief and debt management for the people of Scotland, which takes account of the rights and interests of those involved.

Our Values We will ensure that our activities are: - independent - responsive - accountable - transparent - fair - open

Our Key Functions We will achieve our mission through the following key functions, while recognising our unique statutory role: - Supporting Ministers to develop and refine policy - Supervising the insolvency process - Delivering, with stakeholders, a range of options for individuals seeking debt relief and debt management - Ensuring best value services to our customers Should you require further information please do not hesitate to contact the Stakeholder Events team by email to [email protected] or by telephone on 0300 200 2629.

Information

Stakeholder Event

2015-16

Event Brief

What is the aim of these events? To engage with you, our stakeholders, through workshop sessions, to seek your feedback on the work we do and discuss how we can work better together. Workshops Our workshop sessions will focus on AiB’s key activities and relate to the areas we expect will have a significant impact on you. The workshop sessions will focus on:

General Bankruptcy: The introduction of the Bankruptcy and Debt Advice

(Scotland) Act 2014 and a new case operating system has seen significant changes

in the way bankruptcy cases in Scotland are administered. This session will look at

changes post-implementation, gauging success and improvements to streamline the

processes as well as general bankruptcy topics.

Bankruptcy – Debtor Contribution Orders: One of the key elements of the recent

bankruptcy reforms saw the introduction of a single Common Financial Tool. The

purpose of the tool was to introduce a statutory process to record income and

expenditure and facilitate the calculation of contributions in statutory debt solutions.

This session will explain how the Debtor Contribution Order process works, provide

insight on lessons learned so far and allow attendees to have their say on their

experiences of working with the new procedure .

Debt Arrangement Scheme (DAS): Over the past few years, the DAS case

management system DASH and the DAS regulations have been updated to allow

DAS to become a revolutionary and popular product. This workshop will be an

interactive open floor discussion, looking at DAS in general, statistics and trends,

recent and future IT upgrades, case studies, and will give an opportunity for

attendees to feed back to the team directly on their experiences of DAS.

Trust deeds: Following the introduction of the protected trust deeds (PTD)

regulations and the ASTRA case management system in November 2013, we have

been working to refine and improve the PTD process. This session will discuss the

on-going development of ASTRA, how subsequent legislative changes have

affected the PTD regulations, and provide guidance to help you get the most from

ASTRA and other relevant topics.

NB: Delegates have been assigned to workshops according to indicated highest to lowest preference where possible.

Stakeholder Event

2015-16

Timetable

10:00 - 10:15 Registration and refreshments 10:15 - 10:30 Welcome and introduction

Richard Dennis, The Accountant in Bankruptcy and Agency Chief Executive

10:30 - 11:30 Workshop session 1

General Bankruptcy, Bankruptcy (Debtor Contribution Orders), Debt Arrangement Scheme or Protected Trust Deeds

Attendees for each session can be found on page 19 - 21

11:30 - 11:45 Comfort break




12:45 - 13:30 Lunch break




14:30 - 14:45 Refreshments

14:45 - 15:30 Panel discussion – James Watt A Open floor discussion with the panel members on any matter

brought up throughout the day or any other business. Facilitated by: David Menzies Panel members: Richard Dennis, John Cook, Alex Reid, Kelly

Quigley and Lisa Ledingham-Park

15:30 Close of Conference and thanks

Stakeholder Event

2015-16

AiB Speaker Information

Dr Richard Dennis, The Accountant in Bankruptcy and Agency Chief Executive Richard joined Accountant in Bankruptcy on 1 April 2015. Richard’s previous career in the Civil Service included spells at the Department of the Environment, the European Commission and HM Treasury, before moving to the Scottish Government in 2000. Before coming to AiB, he led the Scottish Government’s Fire and Rescue Division through the period of the creation of the new single Scottish Fire and Rescue Service.

John Cook, Executive Director of Case Operations John joined Accountant in Bankruptcy in January 2005 after working for the Department for Work and Pensions for 18 years. Initially John was responsible for Debt Arrangement Scheme (DAS) operations and in February 2007 was appointed Head of Case Operations at AiB. John has overall responsibility for AiB’s case management and supervisory functions related to bankruptcy, the Debt Arrangement Scheme and protected trust deeds. John is an AiB Board member and a volunteer Board member for North Ayrshire Citizens Advice Service.

Alex Reid, Head of Policy Development

Alex joined Accountant in Bankruptcy in April 2012 as Head of Operational Policy and Compliance. He is currently Head of Policy Development.

Alex is responsible for leading the development and review of personal insolvency policy in Scotland and also the policies related to the devolved aspects of corporate insolvency.

Alex’s previous roles in Scottish Government have included the policy lead for the development of marine renewable energy in Scotland and management of the primary grant schemes to support research and development activity in small businesses.

Stakeholder Event

2015-16

Kelly Quigley, Head of Debt Arrangement Scheme & Insolvency Registration Team Kelly joined Accountant in Bankruptcy in June 2006 having worked at the Department for Work and Pensions for five years. Kelly has worked in various internal roles within AiB before moving on to lead the Debtor Applications team in October 2008. Here, she oversaw the implementation of the legislative changes which introduced the low income, low asset (LILA) process, and changed how people apply for their own bankruptcy.

In 2010, Kelly helped oversee the introduction of the Certificate for Sequestration route to personal bankruptcy, and managed the operational transition for the team before becoming Senior Manager of the DAS and Insolvency Registration teams.

AiB Speaker Information

Lisa Ledingham-Park, Team leader of Trust Deed team Lisa joined Accountant in Bankruptcy in May 2009. Lisa was previously a Case Manager within the Case Administration team and her responsibilities included dealing with the registration of sequestrations awarded by the courts, protected trust deeds, corporate insolvencies and the Debt Arrangement Scheme. She has also been involved in the introduction and promotion of Secure File Transfer Protocol as a means of securely exchanging documents electronically with AiB. Lisa began working for the Scottish Government in December 1998 and prior to joining AiB, she worked for the Criminal Injuries Compensation Authority.

David Menzies, Director of Insolvency at ICAS David is responsibility for co-ordinating engagement with insolvency practitioners and other insolvency stakeholders, delivering enhanced support and representation on issues, and ensuring that ICAS is well-placed to influence a challenging policy and regulatory landscape. On a day to day basis, he is responsible for developing policy resources to Scottish and UK Government consultations on insolvency and restructuring, representing the views of ICAS Prior to this role, David was an appointment taking insolvency practitioner for many years with significant experience in personal and corporate appointments.

Stakeholder Event

2015-16

Venue Information The venue for the Glasgow event is:

The Scottish Government Atlantic Quay Building 5 Atlantic Quay, 150 Broomielaw, Glasgow G2 8LU

Reception at Atlantic Quay can be contacted on 0300 244 6888 Fire Safety for Visitors: All visitors should be made aware of the evacuation procedures for the building. Staff hosting or chairing meetings must make attendees aware of evacuation procedures. On hearing the fire alarm:

Calmly evacuate the building by the nearest available exit Report to your assembly point Follow instructions of fire marshals or fire precautions officers

DO NOT: use lifts, stop to collect personal belongings, attempt to fight a fire unless you have been trained in the safe use of fire extinguishers, and it is appropriate to do so, or re-enter the building until the all clear has been given If you discover a fire:

Immediately raise the alarm - shout to notify anyone in the vicinity Activate the fire alarm system (e.g. using 'break glass' points) Evacuate the building

Train

The office is located in Glasgow city centre, just five minutes’ walk from Central Station and the main bus routes. The nearest rail station is Glasgow Central See here for walking directions. Car Parking is not available in the building but local parking is available throughout Glasgow.

Stakeholder Event

2015-16

Venue Information Evacuation Routes

All persons should make their way to the designated assembly point listed below. They should make their way to the assembly point designated for the floor that that they have exited from and wait at the relevant assembly point until the fire precautions officer has indicated that it is safe to return to the building. Assembly Point Brown Street Assembly Point James Watt Street

A Level with the bridal shop on the corner of Argyle Street

First Floor/Upper Ground/Car Parks

Level with the Premier Inn on the corner of Argyle Street

B Opposite the entrance to the MOD Building

Second Floor 71 James Watt Street

C Garage door to flats Third Floor 69 James Watt Street D Waste ground Fourth Floor 67 James Watt Street

E Opposite Glasgow City Mission Fifth Floor Between 45 and 7 James Watt Street

F Between 36 and 38 Brown Street Sixth Floor 41 James Watt Street G32 Brown Street Seventh Floor 31 James Watt Street As the junctions to Brown Street and James Watt Street are very busy, in the interests of safety, you should not cross the road. Please note a members of staff will guide you if the above is applicable.

Stakeholder Event

2015-16

AiB Attendees

Name Position

Dr. Richard Dennis Chief Executive

John Cook Alex Reid Kelly Quigley Lisa Ledingham-Park Donna Grady Michelle Murdoch Carol Kirk Erin McCreadie

Executive Director of Case Operations Head of Policy Development Head of Debt Arrangement Scheme & Insolvency Registration Trust Deeds Team Leader Debt Arrangement Scheme Case Manager Trust Deed Manager Policy Review Team Leader Policy Development Manager

Gavin Cameron Allan Holmes Ann Scott Vicky Bowie Alison Miller

Communications Manager Web Development & Communications Officer Policy Development Officer Insolvency Registration Case Officer P/A to the Chief Executive

Stakeholder Event

2015-16

Delegates

Name Company

A Gillon Alan McIntosh Anca Stewart Angela Duncan Barry McAusline Barry Mochan Bill Stark Billy winton Brenda Gillies Brenda Tamburrini Bryce Findlay Caitlin Daly Carole Candlish Charlene McMullan Chris Malloch Christine Church Christine Pirie Craig McWhinney Dallas Carter Danielle Bowers David Brown David Cree David Menzies David Tannock Derek Paterson Drew McKinney Elaine Bowie Elaine Nicoll Elizabeth McVey Evelyn Shaw Fiona McLaughlin Frances Ryan George Paton George Paul Glenn Fisher Gordon Blair Grant English James Young Jane Brown John Perry Joseph McMonagle Jude Howson Julie Brown Karen Dunn Kevin Mapstone Kevin McLeod Kim Banks Kim Wilson

Money adviser Social and Legal Policy Manager Debt Adviser/Supervisor Trainee Solicitor Debt Adviser Assistant Manager Director Money adviser Money Adviser Senior Caseworker Owner Money Advice Worker Money Advice Caseworker Debt Advisor Senior Manager Financial Inclusion Team Leader Solicitor Debt Counsellor Money Advice Support Worker Senior Administrator Owner Money Advice Caseworker Director of Insolvency Supervisor Money Advisor Advice Services Coordinator Money Advice Caseworker Income Advisor Team Leader Debt Advisor Money Adviser Money & Debt Adviser Insolvency Practitioner Team Leader Community Advice Money Adviser/Welfare Rights Officer Money Adviser Criminal Finances - Civil Enforcement Lead Approved Money Adviser Team Leader Debt Advisor Money Advisor (Audit & Training) Business Recovery Manager Money Adviser Money Advisor Relationship Manager Director Money Adviser/Welfare Rights Officer

Stakeholder Event

2015-16

Laurette McNay Lesley Gilchrist Lily Wallace Linda Crookston Lorna Bingham Lynn Keirs Margaret Houston Maria Clelland Mark Berman Mark Law Mary Kelly Maureen Smith Mhairi Nelson Michael McGrath Michelle Mair Michelle Purvis Michelle White Nicola Boyd Paul Findlay Paul McDougall Robert Kelly Rona Rodger Ross McFarlane Sandra Sankey Sarah MacDonald Sharon Fulton Thomas Lynas Valerie Fyffe William Hunter

Assistant Manager Money Adviser Money Advice Assistant Manager Insolvency Practitioner Compliance Officer Manager Debt Adviser Debt Adviser Money Advice Caseworker Money Advice Manager Solicitor Senior Administrator Solicitor manager Compliance Manager Exec Compliance Manager Manager Manager CEO Money Adviser Money Matters Advice Service Manager project manager Housing Money and Debt Adviser Advice Worker Senior Administrator Compliance Credit Control

Stakeholder Event

2015-16

Notes

Stakeholder Event

2015-16

Feedback Form

Your feedback is valuable to us. In order to maintain and improve our standards of service, we would be grateful if you could spare a few minutes to offer your feedback. All constructive feedback, both negative and positive, is of great value to us. If you have any specific questions about the events you would like answered, please speak to a member of staff and they will ensure you are provided a response. please complete the attached form and hand it to a member of staff on your way out.

Event Strongly agree

Agree Neutral Disagree Strongly disagree

Overall, I found the event worthwhile

The information at the event was useful and well presented

Overall, the event was well facilitated

Additional comments:

First Workshop (please circle/underline the workshop you attended) General Bankruptcy, Debtor Contributions Orders, Debt Arrangement Scheme, Trust Deeds I found the workshop useful and informative

I had the opportunity to participate in the discussion

The presenter was prepared and accommodating

Second Workshop (please select the workshop you attended) General Bankruptcy, Debtor Contributions Orders, Debt Arrangement Scheme, Trust Deeds I found the workshop useful and informative



Stakeholder Event

2015-16

Third Workshop (please select the workshop you attended) General Bankruptcy, Debtor Contributions Orders, Debt Arrangement Scheme, Trust Deeds I found the workshop useful and informative



In your opinion, what were the strengths of the event? What did you find most useful or enjoyable and why?

Which parts were the least useful or enjoyable? Why?

Are there any topics you would like to see covered at future events / workshops that would assist you?

Thank you

Stakeholder Event

2015-16

Appendix 1 – Workshop delegates First Workshop General Bankruptcy - Workshop session 1 – 10:30 – 11:30 James Watt A Facilitated by: Alex Reid Name Company Position A Gillon Stirling CAB Money adviser Angela Duncan Castlemilk Law Centre Trainee Solicitor Barry McAuslane North Lanarkshire Council Debt Adviser Barry Mochan MLM Solutions Assistant Manager Brenda Tamburrini Easterhouse CAB Senior Caseworker Bryce Findlay Findlay Hamilton Owner

Christine Church Queens Cross Housing Association Financial Inclusion Team Leader

Christine Pirie Pinsent Masons LLP Solicitor

Craig McWhinney West Dunbartonshire Council Debt Counselor

Dallas Carter Motherwell & Wishaw CAB Money Advice Support Worker David Brown Scottish Bankruptcy Advice Owner Drew McKinney Inverclyde HSCP Advice Services Coordinator Elaine Bowie East Ayrshire CAB Money Advice Caseworker Elizabeth McVey StepChange Debt Charity Team Leader Fiona McLaughlin Motherwell Wishaw CAB Money Adviser Gordon Blair Stirling Council Money Adviser

Grant English H M Revenue & Customs Criminal Finances - Civil Enforcement Lead

John Perry Motherwell CAB Debt Advisor Joseph McMonagle South Lanarkshire Council Money Advisor (Audit & Training) Jude Howson French Duncan Business Recovery Manager Kevin Mapstone Grant Thornton UK LLP Relationship Manager

Kim Banks Angus Council Money Adviser/Welfare Rights Officer

Linda Crookston Grant Thornton UK LLP Relationship Manager Michael McGrath Maclay Murray & Spens LLP Solicitor Michelle Mair Clydesdale CAB Debt Adviser/Supervisor Michelle Purvis Carrington Dean Group Compliance Manager

Sharon Fulton Inverclyde HSCP Advice Services Advice Worker

Stakeholder Event

2015-16

Debtor Contribution Order - Workshop session 1 – 10:30 – 11:30 James Watt B Facilitated by: John Cook Name Company Position

Alan McIntosh Carrrington Dean Group Limited

Social and Legal Policy Manager

Anca Stewart Clydesdale CAB Debt Adviser/Supervisor Brenda Gillies Money Advice Scotland Money Adviser Carole Candlish East Ayrshire CAB Money Advice Caseworker David Menzies ICAS Director of Insolvency David Tannock Wylie Bisset Supervisor Derek Paterson East Renfrewshire Council Money Advisor Evelyn Shaw Falkirk Council Debt Advisor Frances Ryan Shelter Money & Debt Adviser George Paton Self Insolvency Practitioner George Paul Falkirk Council Debt Advisor

Glenn Fisher Angus Council Money Adviser/Welfare Rights Officer

Lesley Gilchrist West Dunbartonshire Council Debt Counselor Mark Berman Stirling CAB Money adviser Maureen Smith Castlemilk Law Centre Trainee Solicitor Paul Findlay Findlay Hamilton Owner

Ross McFarlane South Lanarkshire Council Money Advisor (Audit & Training)

Sarah MacDonald Shelter Housing Money and Debt Adviser

Thomas Lynas MLM Solutions Assistant Manager Valerie Fyffe Creditfix Ltd Compliance

Stakeholder Event

2015-16

Debt Arrangement Scheme - Workshop session 1 – 10:30 – 11:30 Fleming B & C Facilitated by: Kelly Quigley Name Company Position Billy winton Hamilton Cab Money adviser

Caitlin Daly West Dunbartonshire CAB Money Advice Worker Charlene McMullan Campbell Dallas LLP Debt Advisor David Cree East Ayrshire CAB Money Advice Caseworker

Elaine Nicoll Renfrewshire Council Advice Works Income Advisor

James Young East Dunbartonshire CAB Approved Money Adviser Jane Brown StepChange Debt Charity Team Leader Julie Brown East Renfrewshire CAB Money Adviser Karen Dunn HSCP Advice Services Money Advisor Laurette McNay French Duncan Business Recovery Manager Lily Wallace West Dunbartonshire CAB Money Advice Worker Lynn Keirs BSL Credit Union Compliance Officer Maria Clelland North Lanarkshire Council Advice Centre Manager Mary Kelly West Dunbartonshire CAB Money Advice Worker Robert Kelly NHS CREDIT UNION LTD CEO Rona Rodger East Renfrewshire Council Money Advisor Sandra Sankey improvement service project manager William Hunter BSL Credit Union Compliance Officer

Trust Deeds - Workshop session 1 – 10:30 – 11:30 Baird A & B Facilitated by: Lisa Ledingham-Park Name Company Position Bill Stark Morton Fraser Director Chris Malloch KPMG Senior Manager Danielle Bowers MLM Solutions Assistant Manager Kevin McLeod TDC Solutions Limited Director Kim Wilson William Duncan & Co Lorna Bingham Sole Practitioner Insolvency Practitioner Margaret Houston KPMG Senior Manager Mark Law Hamilton CAB Money adviser Mhairi Nelson Campbell Dallas LLP Debt Advisor Michelle White Grant Thornton UK LLP Relationship Manager Nicola Boyd Creditfix Limited Compliance Manager Paul McDougall Wylie & Bisset LLP Manager

Stakeholder Event

2015-16

Second Workshop General Bankruptcy - Workshop session 2 – 11:45– 12:45 James Watt A Facilitated by: Alex Reid Name Company Position Danielle Bowers MLM Solutions Senior Administrator Billy winton Hamilton Cab Money adviser Brenda Gillies Money Advice Scotland Money Adviser David Cree East Ayrshire CAB Money Advice Caseworker David Tannock Wylie Bisset Supervisor Derek Paterson East Renfrewshire Council Money Advisor



James Young East Dunbartonshire CAB Approved Money Adviser Jane Brown StepChange Debt Charity Team Leader Julie Brown East Renfrewshire CAB Money Adviser Kevin McLeod TDC Solutions Limited Director Laurette McNay French Duncan Assistant Manager Maria Clelland North Lanarkshire Council Debt Adviser Mhairi Nelson Campbell Dallas LLP Senior Administrator Nicola Boyd Creditfix Limited Compliance Manager Paul McDougall Wylie & Bisset LLP Manager Sandra Sankey improvement service project manager Thomas Lynas MLM Solutions Senior Administrator

Stakeholder Event

2015-16

Debtor Contribution Order - Workshop session 2 – 11:45– 12:45 James Watt B Facilitated by: John Cook Name Company Position A Gillon Stirling CAB Money adviser Angela Duncan Castlemilk Law Centre Trainee Solicitor Barry McAuslane North Lanarkshire Council Debt Adviser Barry Mochan MLM Solutions Assistant Manager Caitlin Daly West Dunbartonshire CAB Money Advice Worker Charlene McMullan Campbell Dallas LLP Debt Advisor Craig McWhinney West Dunbartonshire Council Debt Counselor Dallas Carter Motherwell & Wishaw CAB Money Advice Support Worker David Brown Scottish Bankruptcy Advice Owner Elizabeth McVey StepChange Debt Charity Team Leader

Grant English H M Revenue & Customs Criminal Finances - Civil Enforcement Lead

Joseph McMonagle South Lanarkshire Council Money Advisor (Audit & Training) Kevin Mapstone Grant Thornton UK LLP Relationship Manager


Kim Wilson William Duncan & Co Lily Wallace West Dunbartonshire CAB Money Advice Worker Lorna Bingham Sole Practitioner Insolvency Practitioner Mark Law Hamilton CAB Money adviser Mary Kelly West Dunbartonshire CAB Money Advice Worker Michelle White Grant Thornton UK LLP Relationship Manager Rona Rodger East Renfrewshire Council Money Advisor

Stakeholder Event

2015-16

Debt Arrangement Scheme - Workshop session 2 – 11:45 – 12:45 Fleming B & C Facilitated by: Kelly Quigley Name Company Position Anca Stewart Clydesdale CAB Debt Adviser/Supervisor Brenda Tamburrini Easterhouse CAB Senior Caseworker Carole Candlish East Ayrshire CAB Money Advice Caseworker Chris Malloch KPMG Senior Manager

Christine Church Queens Cross Housing Association Financial Inclusion Team Leader

Christine Pirie Pinsent Masons LLP Solicitor Drew McKinney Inverclyde HSCP Advice Services Coordinator Elaine Bowie East Ayrshire CAB Money Advice Caseworker Evelyn Shaw Falkirk Council Debt Advisor Fiona McLaughlin Motherwell Wishaw CAB Money Adviser Frances Ryan Shelter Money & Debt Adviser Gordon Blair Stirling Council Money Adviser John Perry Motherwell CAB Debt Advisor

Lesley Gilchrist West Dunbartonshire Council Debt Counselor

Mark Berman Stirling CAB Money adviser Maureen Smith Castlemilk Law Centre Trainee Solicitor Michael McGrath Maclay Murray & Spens LLP Solicitor Michelle Mair Clydesdale CAB Debt Adviser/Supervisor Ross McFarlane South Lanarkshire Council Money Advisor (Audit & Training)

Sharon Fulton Inverclyde HSCP Advice Services Advice Worker

Bill Stark Morton Fraser Director Margaret Houston KPMG Senior Manager

Stakeholder Event

2015-16

Trust Deeds - Workshop session 2 – 11:45 – 12:45 Baird A & B Facilitated by: Lisa Ledingham-Park Name Company Position



Bryce Findlay Findlay Hamilton Owner David Menzies ICAS Director of Insolvency George Paton Self Insolvency Practitioner George Paul Falkirk Council Debt Advisor Jude Howson French Duncan Business Recovery Manager Karen Dunn HSCP Advice Services Money Advisor Linda Crookston Grant Thornton UK LLP Relationship Manager Lynn Keirs BSL Credit Union Compliance Officer Michelle Purvis Carrington Dean Group Compliance Manager Paul Findlay Findlay Hamilton Owner Robert Kelly NHS CREDIT UNION LTD CEO


Valerie Fyffe Creditfix Ltd Compliance William Hunter BSL Credit Union Compliance Officer

Stakeholder Event

2015-16

Third Workshop General Bankruptcy - Workshop session 3 – 13:30– 14:30 James Watt A Facilitated by: Alex Reid

Name Company Position



Anca Stewart Clydesdale CAB Debt Adviser/Supervisor Bill Stark Morton Fraser Director Caitlin Daly West Dunbartonshire CAB Money Advice Worker Charlene McMullan Campbell Dallas LLP Debt Advisor Evelyn Shaw Falkirk Council Debt Advisor Frances Ryan Shelter Money & Debt Adviser George Paton Self Insolvency Practitioner Kim Wilson William Duncan & Co

Lesley Gilchrist West Dunbartonshire Council Debt Counselor

Lily Wallace West Dunbartonshire CAB Money Advice Worker Mark Berman Stirling CAB Money adviser Mary Kelly West Dunbartonshire CAB Money Advice Worker Maureen Smith Castlemilk Law Centre Trainee Solicitor Michelle White Grant Thornton UK LLP Relationship Manager Paul Findlay Findlay Hamilton Owner Robert Kelly NHS CREDIT UNION LTD CEO Rona Rodger East Renfrewshire Council Money Advisor


Valerie Fyffe Creditfix Ltd Compliance

Stakeholder Event

2015-16

Debtor Contribution Order - Workshop session 3 – 13:30– 14:30 James Watt B Facilitated by: John Cook Name Company Position Billy winton Hamilton Cab Money adviser Brenda Tamburrini Easterhouse CAB Senior Caseworker Bryce Findlay Findlay Hamilton Owner Chris Malloch KPMG Senior Manager

Christine Church Queens Cross Housing Association

Financial Inclusion Team Leader

Christine Pirie Pinsent Masons LLP Solicitor David Cree East Ayrshire CAB Money Advice Caseworker Elaine Bowie East Ayrshire CAB Money Advice Caseworker


Jane Brown StepChange Debt Charity Team Leader Jude Howson French Duncan Business Recovery Manager Julie Brown East Renfrewshire CAB Money Adviser Karen Dunn HSCP Advice Services Money Advisor Kevin McLeod TDC Solutions Limited Director Laurette McNay French Duncan Business Recovery Manager Linda Crookston Grant Thornton UK LLP Relationship Manager Lynn Keirs BSL Credit Union Compliance Officer Margaret Houston KPMG Senior Manager Maria Clelland North Lanarkshire Council Advice Centre Manager Mhairi Nelson Campbell Dallas LLP Debt Advisor Michelle Mair Clydesdale CAB Debt Adviser/Supervisor Michelle Purvis Carrington Dean Group Compliance Manager Nicola Boyd Creditfix Limited Compliance Manager Sandra Sankey improvement service project manager Sharon Fulton Inverclyde HSCP Advice Services Advice Worker William Hunter BSL Credit Union Compliance Officer

Stakeholder Event

2015-16

Debt Arrangement Scheme - Workshop session 3 – 13:30 – 14:30 Fleming B & C Facilitated by: Kelly Quigley Name Company Position A Gillon Stirling CAB Money adviser Angela Duncan Castlemilk Law Centre Trainee Solicitor Barry McAuslane North Lanarkshire Council Debt Adviser Brenda Gillies Money Advice Scotland Money Adviser

Craig McWhinney West Dunbartonshire Council Debt Counselor

Dallas Carter Motherwell & Wishaw CAB Money Advice Support Worker Danielle Bowers MLM Solutions Assistant Manager David Menzies ICAS Director of Insolvency Derek Paterson East Renfrewshire Council Money Advisor Elizabeth McVey StepChange Debt Charity Team Leader George Paul Falkirk Council Debt Advisor


Grant English H M Revenue & Customs Crimial Finances - Civil Enforcement Lead

Joseph McMonagle South Lanarkshire Council Money Advisor (Audit & Training)


Lorna Bingham Sole Practitioner Insolvency Practitioner Mark Law Hamilton CAB Money adviser Paul McDougall Wylie & Bisset LLP Manager

Stakeholder Event

2015-16

Trust Deeds - Workshop session 3 – 13:30 – 14:30 Baird A & B Facilitated by: Lisa Ledingham-Park Name Company Position Barry Mochan MLM Solutions Assistant Manager Carole Candlish East Ayrshire CAB Money Advice Caseworker

David Brown Scottish Bankruptcy Advice Owner

David Tannock Wylie Bisset Supervisor Drew McKinney Inverclyde HSCP Advice Services Coordinator Fiona McLaughlin Motherwell Wishaw CAB Money Adviser Gordon Blair Stirling Council Money Adviser James Young East Dunbartonshire CAB Approved Money Adviser John Perry Motherwell CAB Debt Advisor Kevin Mapstone Grant Thornton UK LLP Relationship Manager

Michael McGrath Maclay Murray & Spens LLP Solicitor

Ross McFarlane South Lanarkshire Council Money Advisor (Audit & Training)

Thomas Lynas MLM Solutions Assistant Manager

aib stakeholder events 2015/16 · 2016-01-14 · stakeholder event 2015-16 who we are accountant in...

Documents