aiesec in south australia

AIESEC in South AustraliaMembership Information Booklet 2016

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IndexMessage from the Local Committee President

Who we are

Why we do what we do

Leadership Development Model

The 6 Core Values

OGX Programs

The Customer Flow

Functions & Portfolios

Organisation Structure

Executive Board

Events & Activities

Acronyms & Glossary

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5

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Message from the Local Committee President

Hello!

Like you, I was once a student who just entered university, and was unsure of my next path. I am very sure that the main question that could possibly be running through your mind is “What is AIESEC?” or even “Why should I join AIESEC?”

I could reiterate the same reason again that AIESEC is a global network, present in 126 countries and territories (its true though) and mention the vast network that it has, but I would like to bring you a little personal story.

I too, was unsure what AIESEC does, and took a leap of faith into the unknown; with the mindset that if all fails, I could just leave and continue my normal university life. That is, until I experienced my own AIESEC journey.

When I went on an exchange to Laos in education under AIESEC in January 2016, I experienced first-hand how AIESEC shaped me. I have seen through my own eyes, how a single youth can impact the people around him/her. Imagine the possibilities, if we increase hundredfold, or thousandfold? That, I believe, is the power of AIESEC.

Would you be a part of this movement? I look forward to see you and create your own journey!

Arthur YeowLocal Committee President

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Who we are

AIESEC in South Australia is one of many local committees from across the globe who strives to help young people to explore, grow and develop oneself and their leadership potential through purposeful experiences.

AIESEC is a global, non-political, independent, not-for-profit, youth-run organisation. We do not discriminate on the basis of ethnicity, gender, sexual orientation, religion nor on the basis of national or social origin.

126countries

2400 universities

70000 active members

worldwide

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Why we do what we do

We believe that sustainable, informed and globally-minded leadership can help us solve many of today’s challenges.

To do this, we provide a platform for young people to gain confidence, experience and learn quickly from past mistakes. We enable them to see the world, discover discover solutions to issues that truly matters to them and make a real difference by creating a positive and social impact.

It is every young person’s responsibility to take a positive role shaping the future of our planet. We believe that every young person deserves the chance, and tools, to fulfil their potential.

We strive to achieve peace and fulfilment of humankind’s potential.

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Leadership Development Model

Empowering Others

Communicates effectively in diverse environments.Develops & empowers other people.Engages with others to achieve a bigger purpose.

Self Aware

Understands and lives personal values.Focuses on strengths over weaknesses.Explores one’s passion.

Solution Oriented

Adapts and shows resilience in the face of challenges.Transmits positivity to move forward throughout uncertainty.Takes risks when it’s needed.

World Citizen

Believes in their ability to make a difference in the world.Interested in the world issues.Enjoys taking responsibility for improving the world.

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The 6 Core Values

Striving for ExcellenceWe aim to deliver the highest quality performance in everything we do. Through creativity and innovation we seek to continuously improve.

Demonstrating integrityWe are consistent and transparent in our decisions and actions. We fulfil our commitments and conduct ourselves in a way that is true to our vision.

Activating LeadershipWe lead by example and inspire leadership through action and results, taking full responsibility for developing others.

Enjoying ParticipationWe create dynamic and welcoming environments which stimulate active and enthusiastic participation by our members.

Living DiversityWe seek to learn from the different ways of life and opinions represented in our multicultural environment. We respect and actively encourage the contribution of every individual.

Acting SustainablyWe act in a way that is sustainable for our organisation and society. Our decisions take into account the needs of future generations.

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OGX Programs

AIESEC in South Australia provides two life-changing exchange programs for students and young people: Global Citizen & Global Talent. As members, you will nurture potential leads and customers as they go through the customer flow.

Global Citizen - Volunteering AbroadAIESEC aims to provide students volunteering exchange program experiences that range from 6 to 8 weeks. Projects range from literacy education to health and environment. While they are generally non-paid opportunities, students often receive stipends and basic support services like food and accommodations.

Global Talent - Intern AbroadThe Global Talent Program provides an opportunity for young people to discover and develop themselves through professional work experience in another country. It allows them to gain relevant skills in the field of teaching, marketing, sales and IT while living in a foreign cultural environment for 3-12 months.

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The Customer Flow

PHASE Attraction

He gets to know about AIESEC through different channels: social media, website, on ground marketing (class visits, flyers, booths)

He goes through many opportunities and signs up (which converts customer profile to lead)

He is looking for the answerfrom the opportunity managers, applying, preparing forinterviews.

He goes through rejections or no answer, makes decision which EP AN to sign

He gets contacted by sending entity

He is making a payment and signing contract with sending entity

He goes through all formalities like visa

He is getting to know the information about pick up, hosting, entity etc.

He is attending OPS

Flight & Pick-ups

He is Involved with AIESEC Community (LC & EPs) and goes through IPS

He is flying back home

He wants to give and receive feedback

He shares the experience through NPS, other showcasing strategies and to friends/family

He attends reintegration seminar

- Online Marketing- Social Media Attracition- On-Ground Marketing- Promotion Materials (Videos, Flyers, Booth)

- Final Approval- Manatory Contract- Interview by Sending Entity- Calling up EP to make sure they sign the EP Acceptance Notice.- Approve shortlisted eps- Payment and contract signing.

- Documents- Delivery of ops- Constant follow up

- Delivery of re-integration seminar (s&s 16).- Gather experiences for showcasing.- Guide returnees to take more opportunities or go to LLC.

- Provide Email Support- Posting Opportunities (S&S: 2,4,5,6,10,11)- Check Applications- Product Improvement- JD clarification- Value proposition presentation: story telling, testimonials- Partnership building

- Shortlisting and rejecting applications- Interview with company (GIP)- Follow-up companies for final decisions.- Approve shortlisted eps.

-Pick-up- Host family/buddy intro- Delivery of IPS- Assistance- Documentation related toplacement

- Evaluate standards accomplishments for productdevelopment- Improvement based on feedback- Experience evaluation + nps survey analysis- Showcasing and re-integrating the EP.

Consideration Value Delivery Brand Advocacy

MoS(Measure of Success)

Customer

AIESEC

# Opens# Applicants

SENDING ENTITY

HOSTING ENTITY

# Approved # Realised# Completed% Promoters# Leadership

PROFILE Visitor Lead Customer Promoter

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Front Office

Outgoing Global Community Development Program

The oGCDP portfolio manages Global Citizen volunteering exchange programs, providing students with the best AIESEC experience. Our goal is to reach out to the youth and allow them to solve world issues through volunteering overseas.

Key Responsibilities

• Understand the role and of the significance of AIESEC and

maximise opportunity during peak and off-peak periods

• Manage potential leads and exchange participants as they go through

the AIESEC customer flow

• Managing event and sales team, ensuring that team members are

actively participating

• Supervise event planning and delivery with overall responsibility

• Monitoring and progressing project deliverables ensuring targets,

timelines, controls and quality parameters are met

• Analyse sales activity to inform business decisions

• Provide regular reports to the Director of oGCDP

• Attend major operational activities

• Attend all training session, local committee meetings, portfolio

meetings and team meetings to stay up-to-date

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Front Office

Outgoing Global Internship Program

The oGIP portfolio manages Global Talent internship exchange programs to students who wish to gain practical and cultural experience with a company, school or organisation overseas. We want young people to develop new skills in an international environment as they explore new cultures.


• Maintain contact with interns before, during and after their

exchange program.

• Arrange and attend consultation chats potential leads & customers

• Provide excellent customer service and maintain relationship with EPs

• Tracking EP matching process and make sure always following for each

status

• Track KPIs, MoS and documentations such as contracts

• Organise oGIP formal and attraction events for lead generation

• Analyse and develop reports for oGIP related events and activities

• Cooperate with other portfolios and the organising committee

• Attend major operational activities

• Attend all training session, local committee meetings, portfolio

meetings and team meetings to stay up-to-date

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Back Office

Marketing & Communications

The MaC portfolio aims to develop marketing strategies that defines and identify the target market of South Australia. Our goal is to find ways to sell our exchange programs as well as produce digital and physical content for promotions and branding.


• Market researching online trends and behaviours

• Planning & developing creative campaign strategies to increase brand

awareness, online engagement and lead generation

• Manage online promotions and advertisements

• Manage social media and engaging with facebook users

• Manage landing page & SEO optimisation

• Emailing visitors about the latest news and events

• Track KPIs, MoS, conversion rates events & online activities

• Conducting market research and focus groups on current EPs and

customers

• Consulting with OGX Portfolio members

• Understand the branding and design guidelines of AIESEC

• Plan & develop creative ideas, solutions & content for targeted

audiences

• Manage responsibilities of intellectual property, copyrighted media,

consent of talents and locations etc.

• Design and produce flyers, posters and marketing materials for

distribution

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Back Office

Public Relations

The PR portfolio maintains professional relationships and partnerships with external organisations, business and communities to develop the image branding of AIESEC. We want our Local Committee to strive in a well established community while expanding operations to inaccessible areas.


• Planning, developing and implementing PR strategies

• Liaising with colleagues and key spokespeople

• Liaising with and answering enquiries from media, individuals and other

organisations, often via telephone and email

• Researching, writing and distributing press releases to targeted media

• Collating and analysing media coverage

• Writing and editing in-house magazines, case studies, speeches, articles

and annual reports

• Organising events including press conferences, exhibitions, open days

and press tours

• Maintaining and updating information on the organisation’s website

• Managing and updating information and engaging with users on social

media sites such as Twitter and Facebook

• Sourcing and managing speaking and sponsorship opportunities

• Fostering community relations through events such as open days and

through involvement in community initiatives

• Managing the PR aspect of a potential crisis situation.

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Back Office

Finance & Governance

The F&G portfolio F&G is a process-oriented portfolio that overlooks how operations and funds of the Local Committee is managed in a professional and systematic manner. We ensure that the quality control of the exchange pipeline is sustainable, so that every young person involved with us is provided with a positive and impactful experience.


• Managing portfolio and event budgets

• Data entry and analysing information with excel and Google Sheets

• Manage administration documents and financial forms

• Provide consistent work ethics and able to meet strict deadlines

• Show professionalism when dealing with related issues and matters

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Back Office

Talent Management

The TM portfolio manages human resources and talents, facilitating members with the best AIESEC experience. We ensure that members are working effectively to the best of their ability as well as their leadership development.


• Planning, achieving and tracking Talent Management timeline

• Organizing recruitment event

• Planning and organizing Regional Induction Conference

• Planning of Local Committee Meetings

• Creating Internal Communication (Newsletter)

• Members Exchange Management

• Organising Bonding Session

• Tracking productivity and performance of members

• Creating a new roll call and chant for local committee

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KEYLCP: Local Committee PresidentLCVP: Local Committee Vice PresidentTL: Team LeaderTm: Team Member

Organisation Structure

LCP

LCVP MaC

LCVP PR

LCVP F&G

LCVP OGCDP

LCVP TM

LCVP OGIP

TL=2

Tm=6 Tm=12

TL=3 Tm=4 Tm=4 Tm=4 Tm=4

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Executive Board

Arthur Yeow

[email protected]

0450 712 291

Ziyan Lyu

VP of [email protected]

0450 044 103

Abigail Wen-Xinn Chang


0430 592 540

Yuchen Chen

VP of F&[email protected]

0434 485 628

Jeremy De Guzman


0467 373 821

Wathnak Vy


0416 402 537

Serena Yi Qi Lim


0452 660 251

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Events & Activities

Regional Induction Conference5th August - 7th August

OGX Summit Event 2nd September

Global Village 7th September

OGX Information Session9th September

Gala DinnerEnd of October (Date to be advised)

SydCon1st December - 6th December

Regular Sessions and Other EventsLocal Committee MeetingsEvery fortnight, Wednesday at 5.30pm

OGX StallsRefer to Vice Presidents and Team Leaders for further information

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Acronyms & Glossary

AI: AIESEC International (AIESEC Headquarters based in Rotterdam)

AIESEC: Association Internationale des Etudiants en Sciences Economiques et Commerciales (This is what AIESEC used to stand for, but given that our members come from many different backgrounds we refer to the organization as AIESEC, plain and simple)

BD: Business Development

CEED: Cultural Envoy for Exchange Development (An international AIESECer who goes to another LC in order to help them with their operations)

CR: Corporate Relations

EB: Executive Board of the Local Committee (LCP + LCVPs)

EBM: Executive Board Meeting

EP: Exchange Participant (Students that go abroad through AIESEC)

FACI: Facilitator (Usually an AIESEC member who delivers or helps to deliver sessions at conferences)

FaG: Finance & Governance Portfolio

GIS: Global Information System (AIESEC’s new information system to be used across the organization)

GST: Global Support Team (The team of AIESEC superstars that supports AI’s operations)

IC: International Congress (An annual conference that brings together the leaders of AIESEC, AI, MC + LCPs from across all the entities in the organization)

ICX: Incoming Exchange (The portfolio responsible for raising internships for internationals to come in)

LC: Local Committee

LCM: Local Committee Meeting (also known as a GA)

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Acronyms & Glossary

LCVP (or just VP): Local Committee Vice President (The responsible of local operations in a functional area)

LCP: Local Committee President

MC: Member Committee, country or territory member of AIESEC. By extension, people working at a national level in AIESEC

MCVP: Member Committee Vice President (The national leader of a specific functional area)

MCP: Member Committee President (The head of an AIESEC entity in a particular country)

MaC: Marketing & Communications Portfolio

NC: National Congress

NLDC: National Leadership Development Conference (A national conference aimed at developing AIESEC Canada’s young leaders)

NST: National Support Team (A team of AIESECers who support the MC with national operations)

OC: Organizing Committee (Project-based team formed to deliver a particular event/conference etc.)

OCP: Organizing Committee President

OCVP: Organizing Committee Vice President

OGX: Outgoing Exchange (The portfolio responsible for sending students abroad)

OPS: Outgoing Preparation Seminar (A session for EPs, hosted by the Local Committee, to prepare EPs for going abroad)

PAI: President of AIESEC International

TL: Team Leader

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Acronyms & Glossary

TLP: Team Leader Program

TM: Talent Management (The “HR” of AIESEC)

TMP: Team Member Program

TtT: Train the Trainers (A conference for people wanting to develop their own trainers’ skills)

X: Exchange

Y2B: Youth to Business, forum that gather young people and companies around a social issue (youth unemployment, international careers etc.)