1415 LC EBt- CEM Subteam

Quality Experience

Connected LC Atmosphere

Quality CEM Culture

ShapingLeadership Empowerment

Market Need

Individual Need

Organization need

Quality CEM

Leadership Empowerment

Culture Shaping

Quality ELD Best

Award

Mission Statement

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[Action-Oriented]!透過Subteam的組成，讓Program takers’ experience變得更好

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������ ������������ �� �:The significant problems we face cannot be solved at the same level of thinking we were at when we created them.

宗旨：

EB team CEM Sub Team OC TM

Stakeholders:

Basic Job Description• Identify problem > define issue > Solution generate • Build EP Tracking system(安全通報系統) • Monthly meeting with four exchange functions' VP • (around 4 hour per month)

Key Learning:This is a chance for you to be a consultant

X function Q review/Monthly Review support

⼿手段=>⺫⽬目的 策略=>⺫⽬目標

⺫⽬目的是很明確的數字，譬說我們的Exchange number，和所有關於operation的事情。達成⽅方式就是透過operation plan，⼀一步⼀一腳印地完成每⼀一件該做的事情。

思考LC前進，必須先釐清⺫⽬目的/⺫⽬目標是不同的，⼿手段/策略也是不同的舉動。

⺫⽬目標則是我們今年所要達成的⼤大⽅方向，達成的⽅方式就是透過策略，透過組織的改動達成⺫⽬目標

!!

EX.我們要達infosession來⼀一百Leads，我要貼海報/全校信/FB channel/擺攤/

EX.Raise 3，我要打100CC,15meeting,5followup meeting

EX.我要提升CEM service，我策略是新開⼀一位CEM mgr.去改動MS JD

我要讓讓這次徵選營對招進來的⼈人變得更精准，有別以往，這次提⾼高⾯面試得時間。

X function Q review/Monthly Review support

Q R

evie

wM

onth

ly

Wee

kly R

eview 確保每⼀一周的執⾏行狀況都

要按照timeline⾛走，有穩定的達成⺫⽬目的。

確保每個⽉月的⺫⽬目的都有確實達到。

確保⺫⽬目標已經達成。

確保有執⾏行每⼀一個策略，已達成⺫⽬目標。

⼿手段=>⺫⽬目的 策略=>⺫⽬目標

可以微調部分的⼿手段 可以微調策略

可以翻新策略和⺫⽬目標

確保三個⽉月的⺫⽬目的都有確實達到。

可以翻新⺫⽬目的

X function Q review/Monthly Review support

Q R

evie

wM

onth

ly

Wee

kly R

eview 確保每⼀一周的執⾏行狀況都

要按照timeline⾛走，有穩定的達成⺫⽬目的。

確保每個⽉月的⺫⽬目的都有確實達到。

確保⺫⽬目標已經達成。

確保有執⾏行每⼀一個策略，已達成⺫⽬目標。

⼿手段=>⺫⽬目的 策略=>⺫⽬目標

可以微調部分的⼿手段 可以微調策略

可以翻新策略和⺫⽬目標

確保三個⽉月的⺫⽬目的都有確實達到。

可以翻新⺫⽬目的

Sub Team Support

Application Form:Actually, this is not a serious application form! The objective is just to make sure you are get prepared to become a sub team member! Hope we can make EP experience better! Truly fulfill our LC direction! Enjoy it!

1. Understand four exchange functions' flow! Simple reminder: if you have any question, you need to ask VP directly! All the information need to be based on GIS customer flow !2. [Grow Mindset] if you have greatest power that you can make every thing come true, what kind of impact you want to realize in oGCDP EP experience. Please explain it! !3.[Fixed Mindset] What is the potential obstacle you might face? !4.What is an ideal consultant in your opinion? Please describe it!

Application form, please check: http://goo.gl/lKjpSG

X Function VP + Sub team!⼀一起讓Experience更好吧！