aiim market iq on findability webinar press version
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AIIM Market IQ On Findability Webinar Press Version, presented at 12pm EDT on Thurs, June 26, 2008.TRANSCRIPT
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Report cover here
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Hyperactivity
• 1/04 - FAST introduces Enterprise Search Platform (ESP)• 8/04 - Steve Jobs hypes Spotlight search for OS X• 8/05 - IBM contributes UIMA framework to open source, raises
visibility of Omnifind search offering• 11/05 - Autonomy acquires Verity• 1/06 - Google shares pass $475• 3/06 - MS releases Windows Live Search• 3/06 - Oracle’s Larry Ellison announces “Secure Enterprise Search”• 1/08 Microsoft announces Acquisition of FAST• 4/08 Google Named #1 Internationally Most Recognized Brand• 4/08 Microsoft Attempts Acquisition of Yahoo
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Getting Better Getting Better ……
52% said Findingthe Information Need to get their Job done has become
Easier Over the Last 2Years
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Is BetterIs BetterGood Enough?Good Enough?
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49% said Findingthe Information I Need to do my Job is
Difficult & TimeConsuming
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Renewed Expectations
82% said experience with the
Consumer Webhas created demand for Improved
Enterprise Findability
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50% felt Findabilityon their own organization's
internal web sites is worsethan that on
their favorite web sites
Renewed Expectations
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Rank the Effectiveness of the FollowingCommercial Web Sites?
Web Influence?
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Rank the Effectiveness of the FollowingCommercial Web Search Tools?
Web Influence?
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In fact, 40% stated Findabilityon their own Consumer-facing Web Sitesis better than that on their internal sites
Web Influence?
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• dTSearch
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• Autonomy
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• GoogleSearch
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• OpenText
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• IBM Dogear
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• Verity
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• Lucene
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How Well is Findability Understood in Your Organization?
Enterprise Findability
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Is it any surprise that 49%have no formal goal for
Findability inside theFirewall?
Strategy?
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Yet 85% said
Findability is Criticalto Organizational Success
Business CriticalityBusiness Criticality
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Rank the Criticality of Findability to the FollowingApplications/Functional Needs
Imperative
Significant
Average
Minimal
Not at All
Don't Know
Business CriticalityBusiness Criticality
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How Many Search Tools Do You Use in aTypical Work Week?
Lack of Strategy?
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Best PracticesBest Practices
Context
ContentCommunity
• Findability - The Art and Science of MakingContent Findable– Removes Burden from the Searcher– Strategic and Deliberate– Content is Aware– Leaves Little to Chance– Promotes Discovery
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• Agents• Behavioral Search• Clustering• Concept-based Search• Controlled Vocabularies• Data Dictionaries• Emergence/Trends• Entity Extraction• Facets• Favorites• Federated Search• Free-text Search• Metadata-based Search• Multimedia-based Search
An Arsenal of ToolsAn Arsenal of Tools• Natural Language
Processing/Query• Ontology• Parametric Search• Relevancy Ranking• Security• Semantic Search• Sentiment Analysis• Social Bookmarking• Social Voting• Tagging• Taxonomies• Text Analytics• Thesaurus
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What Percentage of Your Organization'sInformation is Searchable Online?
Lack of Content?
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• Understanding - Value Statement• Sponsorship• Ownership• Strategy
Best PracticesBest Practices
Context
ContentCommunity
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The Full ReportThe Full Report
70+ pages of commentaryand insights
75+ data pointsAvailable mid-July
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Thank YouThank YouCarl Frappaolo
www.BizTechTalk.com
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