aim of empanelment empanelment of venders for supply/installation / amc of security & fire...

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Empanelment of Venders for Supply/Installation / AMC of Security & Fire Safety Equipments/

Gadgets for branches/ ATMs/ Administrative Offices under Regional Office AGRA for Two

Years i.e. 2018-2019 and 2019-2020.

1. Applications are invited from reputed agencies for empanelment of Security equipments Vendors for

Supply/ Installation / AMC of Security & Fire Safety Equipments/ Gadgets of various categories for

branches /ATMs/ Administration Offices of our Bank under Regional Office (RO) Agra. The jurisdiction of

Regional Office Agra includes four districts of Uttar Pradesh – Agra, Aligarh, Mathura & Hathras.

NO DESCRIPTION

I. AIM OF EMPANELMENT:

To create and have a pool of readily available Vendors capable of Supply/ Installation / AMC of

Security & Fire safety Equipments/ Gadgets for supplying the required systems, equipments/

components, or services of the laid down specifications, at competitive rate without loss of time and

are also able to provide the after sales service for at least 5 years to ensure all time serviceability

thereby prolonging life of the security & fire safety equipments.

II. Empanelment of Security Vendors for Supply / AMC of Security & Fire Related

Equipments/Gadgets for Branches/ ATMs/ Administrative Offices under RO: Agra. The details of

Category / Item or System / Equipments are as under:

CATEGORY-A – SUPPLY / INSTALLATION/ AMC OF SECURITY GADGETS

a. SECURITY ALARM (BURGLAR) SYSTEM

b. AUTOMATIC FIRE DETECTION AND ALARM SYSTEM

c. 04/08/16 CHANNELS STANDALONE DVR BASED CCTV SYSTEM

d. 04 CHANNELS STANDALONE ATM SPECIFIC CCTV SYSTEM e. STAND ALONE BURGLAR ALARM SYSTEM FOR ATMS.

f. BIO-METRIC ACCESS CONTROL SYSTEM

g. ACCESS CONTROL SYSTEM-CARD BASED

CATEGORY-B - FIRE EXTINGUISHERS

SUPPLY / REFILLING OF DIFFERENT TYPE OF FIRE EXTINGUISHERS

i. Modular Fire Extinguishers-ABC powder type 05 Kgs

ii. Portable Fire Extinguishers- DCP, Water CO2 & CO2 gas type

III. Empanelment will be for two separate groups

i. Empanelment for Supply / Installation/ AMC of Security Empts: -Specified in items

(a) to (g) of Para II under Category-A.

ii. Empanelment for Supply & Installation of Fire Related Equipments/Gadgets (FEs):-

Specified in item of Para II under Category-B.

IV. Bids/Offers shall be submitted as per above grouping/ Category. i.e. The bidder may submit the

Bid for

Empanelment for Supply / AMC of Security Equipments under Category-A

or

Empanelment for Supply & Installation of Fire Related Equipments/Gadgets (FEs):- under

Category-B

or

For both Empanelment as shown in Category-A & Category-B

Note: If bids are not submitted as per above grouping/ category, it will be considered as

incomplete bids and will be rejected. Bids if submitted for individual item/ items other than

specified in above grouping shall not be entertained.

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2. Interested Venders /suppliers available/ operating in the area within the stipulated time should

send their information as follows :

a) Introductory letter as per APPENDIX-“A” along with documentary proof.

b) Documents as mentioned in PQC (Pre-Qualification Criteria) at Para III duly attested with sign

and seal of authorized signatory.

3. Venders /suppliers should ensure that the Security & Fire Safety Equipments/ gadgets are as per

the Technical specifications / Data mentioned in APPENDIX-“B”.

4. Our officer/s shall visit the premises /office / manufacturing units of those suppliers/venders

who qualify technically and verify the documents forwarded with the originals held by vendors/

suppliers.

5. The vendors /suppliers will be rated as per procedure existing in our Bank.

6. Venders / Suppliers who fulfill the laid down criteria may be requested to give

demonstration of the equipment before the empanelment committee so as to ascertain the

suitability and its conformity with laid down Technical specifications. The committee shall

shortlist the vendors/ suppliers accordingly.

7. Vendors / Suppliers selected will be requested to submit quotations/ rates of each equipment/

gadgets in sealed covers.

8. Financial bids submitted by the short listed vendors/ suppliers shall be opened by the

empowered committee as per the laid down procedure to ascertain the market rates. The rates

will also be standardized at our end in order to ensure common minimum rates for each

equipment / accessories.

9. The details should reach our Office at above mentioned address latest by 31.03. 2018 by

03.00 PM positively.

GENERAL TERMS & CONDITIONS

I. a. Incomplete offers, offers not confirming fully to the requirements specified in this letter

or with vague replies will not be considered.

b. Any conditional bids/ applications shall not be considered and will be out rightly

rejected in the very first instance.

II. Definitions: The definitions in this Letter to be understood subject to exceptions.

a. Security Vendor The word Security Vendor means any original manufacturer /

authorized Supplier or Dealer or AMC provider of any of the

Security & Safety or Fire related equipment, who will be

submitting their offer /bid.

b. Equipment The word equipment means any System/ Gadget/Components used

for installing in the branches / offices etc for the purpose of

Security, surveillance & Fire Safety etc

c. Items The items shall be the equipments shown in Para 1 including its

categories unless specified different.

III. PRE-QUALIFICATION CRITERIA

a. Qualification criteria given below specify minimum Qualification criteria in various

areas to ensure that Vendor/ Supplier or his partner has necessary experience,

expertise, financial strength and skilled human resource to provide q u a l i t y s e r v i c e

t o the Bank.

b. Documents are not transferable.

c. Provide documentary details wherever necessary.

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d. Following are the mandatory requirements (Details of documentary proof required

is specified in brackets/ Italics)

1. Turnover should be over and above Rs 25 Lakhs per year during last 3 years.

(Audited Balance Sheet for (FY; 2016-17, 2015-16 & 2014-15)

2. Should have a presence & continuous experience in the market from the past 5

years with experience in offering similar solutions. (Copies of work orders & value

of work done)

3. Should be a registered firm

a. (Company – Registration Certificate, MoA & Board Resolution authorizing

authority to Authorized Signatory;)

b. Partnership – Partnership deed and PoA authorizing authority to Authorized

Signatory.

c. Proprietorship - letter of Proprietorship, ID Proof and Address Proof of

Proprietor.)

4. Should be registered with authorities of GST(Copy of certificate)

5. Should have valid PAN Card(Copy of PAN)

a. Should be financially strong to undertake such kind of projects and should furnish

(Solvency Certificate of minimum Rs. 5 Lakhs from Nationalized/ Scheduled

Bank to establish the financial soundness of the Company. (The Solvency

Certificate shall be the latest i.e. Not issued before 01/10/2017 )

6. Should be empanelled for similar services with PSBs / PSUs/ Central/ State Govt.

undertaking in UP, Delhi NCR. (Copies of work orders & Value of work done)

7. Should have effective infrastructure/ workshop for undertaking repair of

equipments in the area of service required ie. four districts of Uttar Pradesh – Agra,

Aligarh, Mathura & Hathras. (Proof of having the facility – Any legal document

with certificate issued by Govt. authority, lease deed etc which is in force).

8. Should be an income tax assesses and should have filed IT return for the last three

Assessment Year.(ITR Acknowledgement for FY; 2016-17, 2015-16 & 2014-15)

e. Additional requirements, which may give weightage to the bidder in the evaluation

process

1. ISO or other relevant Certifications

2. OEM certification exclusively in the name of Security Vendor, specifying

maintenance support.

IV. Services from security vendor – empanelment & support

a. The Bank reserves the right for selection and finalization of empanelment as per laid

down procedures & extant guidelines of the Bank. The Security Vendors will be

considered for empanelment only if it meets all conditions specified in this letter and

screening being done by the Bank.

b. Empanelment would be done for a period of 02 years from the date of finalization of the

process / approved date. The extension of empanelment for 02 more years may be done

after carrying out the yearly review by the Bank with regards to the performance &

services of Security Vendors.

Technical as well as other Specification of various Items of all Categories shall be as

specified in Appendix “B’’ (These are the minimum specification required).

Fresh Installation / New Equipment

c. In the event of opening new branches or ATMs or administrative offices during the AMC

period successful empanelled vendors has to install security and fire safety equipments at

the rates which will be finalized after the empanelment process. The rates once accepted

will be valid till completion of the empanelment.

d. Installation of each item shall be completed within 05 days of release of order which will

be intimated to the registered email-id and/ or hard copy will be sent at the address of the

Security Vendor. In case of delay, due to any genuine cause, Security Vendor may submit

representation to RO within 02 days of issue of the order for approval. RO reserves the

right to accept the representation of not based on merit.

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AMC of items

e. After successful empanelment of Security Vendors, AMC Quote will also be asked for

Annual Maintenance Contract rate from the empanelled Security Vendors in sealed

envelope which will be scrutinized and rate of AMC will be finalized by the Bank after

taking account of Market value as well as related aspects. Security Vendors who accepts

the rate finalized by the Bank will be awarded with AMC of various Branches/ ATMs/

Administrative Offices. The Bank will take all possible steps to distribute Branches

evenly to all qualified Security Vendors, however, RO shall also consider factors like

equal opportunities, level of service and other aspects which are is in the interest of the

Bank in addition to the price factor, and shall reserves the right of awarding the job in

each case. Our Regional Office has the jurisdiction of districts Agra, Aligarh, Mathura &

Hathras of Uttar Pradesh. The security vendor must have to accept the AMC of all

branches/ ATMs/ Administrative Office of all districts. The rates once accepted will be

valid till completion of the empanelment.

f. In the case of additional installation / augmentation of equipments in an existing location,

the work may be awarded to the Security Vendor who is already providing AMC support

for said category for that branch/ ATM/ Administrative Office, so that the compatibility

and continuity in the support can be ensured, however, rates will be that of approved rate

chart.

g. Items under warranty:- Equipments already under warranty shall not be included in the

AMC charges. However, if the warranty expires during the currency of the AMC period,

the cost of the equipment may also be included on pro-rata basis for calculating AMC

charges from the date of expiry of warranty.

Scope and Coverage of the AMC:

The contract will be for a period of two years. The detail terms & conditions including

rates will be communicated during allotment of AMC after empanelment process. AMC

may be of both type i.e. Comprehensive or non-comprehensive.

During the visit the technician should check the systems thoroughly from all the points,

regarding its functioning and maintenance.

Date of servicing shall be noted on the control panel by pasting a slip in a format to be

given by the Bank after empanelment process and while allotting the AMC. Service

technician should make an entry in the security equipment checking register at the branch

mentioning the date of servicing, repairs carried out, battery/ cells replaced. A service

visit report shall also be submitted to the branch duly signed by the branch head with seal

and a copy of the same to RO Security Cell. The format of the service report of the

security vendor shall be approved by the RO.

Service technician should be in possession of valid Identity Card with photograph issued

by the security vendor.

In case of any modification in the system or change of wiring or any major work,

including running wires through conduit etc, is suggested by the technician, an estimate

of the expenditure involved to be submitted to the Branch.

The servicing shall be carried out once in a quarter without fail and the period between

mandatory services shall not be less than 60 days & more than 90 days.

If any repair work is to be carried out, prior permission should be sought from

controlling office i.e. RO Agra.

In case the Security/Fire/CCTV systems is replaced with a new system and is under

warranty, the AMC would be applicable only after expiry of the warranty period.

All the staff members are to be made familiar with the operation, location of switches

and maintenance of alarm system and other security & fire safety equipments.

If the system is beyond in-situ repairs, a standby system will be provided by the agency

and the unit so taken will be installed back duly repaired. Major repairs involving heavy

expenditure will be done only after being approved by this office. Replacement of the

complete system will be recommended only if the system is beyond economic repairs.

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h. Site response time: The AMC Security Vendor shall turn up for attending the problem

within a time period of 24 hours from the time of registering of the complaint, failing

which may attract penalty. This would not include bank holidays

i. Turn-around time: The AMC Security Vendor shall repair / replace/ provide solution

within a time period of 48 hours from the time of registering of the complaint. This would

not include bank holidays. In case the equipment could not be brought into working

conditions within the time specified above, the Security Vendor shall provide a substitute

so that the working of the system should continue, failing which may attract penalty.

j. Preventive Maintenance visit by AMC Security Vendor (mandatory visit once in a

quarter even if the branch has not called):- At least one mandatory preventive

Maintenance visit shall be arranged by AMC provider once in each quarter even if there

is no complaint from the branch. Details of the visit shall be recorded in the equipment

register and a copy in detail shall be forwarded to RO.

k. Procedure for ‘On Call Visits’, whenever required by branches to attend any complaint

or repairs: -

■ The branch will be making the telephone calls to register the complaint (on

telephone number of the AMC provider or by email, fax or letter).

■ While registering the complaint, a complaint number shall be generated, by service

provider, with date and time and inform branch as well as RO Security Cell.

■ Likely time of deputing the technician shall be informed to the branch by the

Security Vendor.

■ The branch shall make note of the complaint number (With date and time) in the

security equipment checking register.

■ When the technician from the AMC provider visits the branch / repairs the system,

he shall make entry against the complaint in the security equipments checking

register with details of the defects, its rectification as well as present status.

■ The Officer in charge of the branch shall endorse his remarks against rectification of

each and every complaint.

■ Maintenance / Repair log for each equipment shall be recorded and be kept updated

in the register.

■ Branch officials to ensure that the system is working fine before giving the sign off.

l. Service Report: The repairs shall be carried out at the branch itself (on site). In case the

equipment is required to be taken to the workshop for repairs, the replacement / stand by

system shall be provided by the AMC provider. Service report shall be duly completed

after the closure of the complaint which shall be signed by the technician and officer in

charge.

■ First copy shall be handed over to the Branch.

■ Second copy shall be sent to RO security cell on quarterly basis by AMC provider.

■ Third copy may be retained by the AMC provider as record.

■ Consolidated summary of branch visits shall be sent once in a quarter to Security

Cell / RO; e.g. first week of July, October, January and April. This shall include

details of both “Preventive Maintenance visits” as well as “On call visits”.

m. FE Fresh Installation / Re-filling: Aspects specified above will be followed in the case

of fresh installation of Fire Extinguishers.

n. In the case of re-filling, the Security Vendor who becomes L1 based on refilling charges

of FEs for a particular branch as specified in the approved rate list will be awarded with

Re-filling job.

General:

o. RO will be considering factors like equal opportunities, level of service and other aspects

which are is in the interest of the Bank in addition to the price factor, and shall reserves

the right of awarding the job in each case for each category.

p. RO may intimate the minimum requirements of equipments in a standardized manner and

the Security Vendor shall ensure installation of the same within the time period in all

Branches under AMC. No deviation in this shall be accepted. If found any deviation after

completion of a quarter, penalty clause shall be invoked.

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V. OTHER CONDITIONS

a. All entries in the Bids form should be legible and filled clearly and signed with seal of the

firm.

b. If the space for furnishing information is insufficient, a separate sheet duly signed by the

authorized signatory may be attached.

c. No overwriting or cutting is permitted. However, the cuttings, if any, in the Letter /

Application must be initialed by the person authorized to sign the bids with seal of the

firm.

d. No costs incurred by the applicant in applying, in providing necessary clarifications or

attending discussions, conferences or site visits will be reimbursed by the Bank.

e. If the application is made by a partnership firm, it shall be signed by all the partners of the

firm with their full names and current addresses, or by a partner holding the power of

attorney for the firm for signing the application, in which case a certified copy of the

power of attorney shall accompany the application. A certified copy of the partnership

deed, current address of the firm and the full names and current addresses of all the

partners of the firm shall also accompany the application.

f. If the application is made by a limited company, it shall be signed by a duly authorized

person holding the power of attorney for signing the application in which case a certified

copy of the power of attorney shall accompany the application. The information furnished

must be sufficient to show that the applicant is capable in all respects to successfully

complete the envisaged work in respective category. Attested Board Resolution in this

regard can also be attached.

g. The evaluation will be based on the experience of the agencies and their financial

capabilities and may also include inspecting the works carried out by the agency for

which necessary co-ordination shall be made by the agencies. Based on the details

furnished and inspection of works, eligibility criteria, the agency shall be empanelled.

Decision of the Bank regarding selection / rejection for empanelment will be final and

binding and no further correspondence will be entertained. The empanelled agencies will

only be informed by post /email.

h. If, information and details furnished by applicants are found to be false at any time in

future or any information withheld, which comes to the notice of the Bank at a later date,

the empanelment of such applicant will be cancelled immediately.

i. Bank reserves its right to reject any / or all the applications without assigning any reasons

whatsoever.

j. The Bank will not be responsible for the Bids received late on account of any reason.

Authorized Signatory

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APPENDIX- “A”

To,

The Regional Manager,

Syndicate Bank, Security Cell

Security Cell, Syndicate Bank,

Regional Office, Agra

Padam Business Park, Sector-12A,

Avas Vikas Yojna-Sikandra AGRA -282007

Dear Sir,

Sub: Application for empanelment of Security & Fire Safety Gadgets.

1. Refer to your advertisement appeared in …………………………………….

dated……………………2018.

2. I / we hereby forward our application for empanelment of Security & Fire Safety gadgets in your

bank / RO as per the given Performa. I / We also hereby declare that the information furnished in

the application and in the supplementary sheets from pages …..…..to ……….are correct to the

best of my / our knowledge and belief.

Signature ______________________________

Name ____________________________________

Designation________________________________

Address ________________________________

__________________________________

Place :

Date :

Seal of Applicant :

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1. Name of the Organization. :

2. Address. :

3. Year of Establishment :

4. Status of Firm :

(Whether Company/ Firm/ Proprietary)

(Enclose relevant document /deed)

5. Name of the Directors/Partners/Proprietor. :

i)

ii)

iii)

(Enclose relevant document / deed)

6. Whether registered with the Registrar of companies / :

Registrar of Firms. If so mention number and date.

7. a) Name & Address of the Bankers.

i) ii)

iii) iv)

b) Enclose the Solvency certificate from the Bankers :

(Give details)

c) Whether able to furnish performance guarantee for :

full cost of work if entrusted.

8. Whether registered for sales tax purpose if so mention :

Number & date. Also furnish copies of sales Tax clearance

Certificate.

9. Whether an assessment of Income Tax. If so, mention

Permanent Account Number. Furnish copies of income tax

clearance certificate.

10. Furnish copies of audited balance sheet & profit & loss Account audited)

For the last 3 years.

11. If you are registered in the panel of other organizations/ statutory bodies such as CPWD, PWD,

MES, Banks etc. Furnish their names and date of registration.

i) ii)

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iii) iv)

12. What is your field of activities? Mention the fields on preference basis:

i) ii)

iii) iv)

v) vi)

13. Whether willing to work anywhere in India or mention:

The place where you are willing to work.

14. i) Detailed description and value of work done for others in the past:

ii) Detailed description and value of work done for the Bank:

15. Specify the maximum value of work executed in a year.

16. Furnish the names of three responsible persons who will be in a position to certify about the

quality as well as past performance of your organization.

i)

ii)

iii)

Note: Where copies are required to be furnished, these are to be certified copies preferably by the

concerned agencies or a Govt. Office.

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Proforma – 1

Particulars in respect of work executed.

SI.

No.

Name of work

project with

address

Short

description of

work executed

Name &

address of

owner

Value of

work

executed

Stipulated

time of

completion

Actual

time of

completion

Name &

address of

Architect

consulting

engineer.

1 2 3 4 5 6 7 8

Proforma – 2

Key Personnel Permanently employed.

SI.

No.

Name Designation Qualification Experience Years with the

firm

Any other

1 2 3 4 5 6 7

Proforma – 3

Other relevant Information

I. Work Force

Permanently employed No. Any other Years with Firm

a) Executives

b) Managers

c) Technicians

d) Others

II. Workshop Facilities

Location Land Area Type of Structure Type of facilities

a)

b)

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“Appendix-B”

SPECIFICATION AND QUALITATIVE REQUIREMENTS OF SECURITY AND FIRE

SAFETY EQUIPMENTS

(No Conditional acceptance / Compliance will be entertained)

I. Security Alarm (Burglar) System for Branch/Office/attached ATMs

Depending upon the ambience and technical feasibility, the security alarm system can be

wireless operating within the permissible frequency bands or wired system as may be decided

by us. The system shall have following broad specifications:

S

No

Tech Specifications / Requirements Complied /

Not Complied

1. The Control Panel should operate on 180 - 240V mains supply via step-down

transformer. Zone indicator facility for 4-10 switches with provisions to extend the

same as per requirement with display on the control panel shall be available.

2. Control panel/ unit should have Maintenance free automatic re-chargeable 12VDC x

l.3 - 7 AH MF Battery backup. System should automatically change over to battery

on power failure and to mains when the power is restored. The Control Panel should

be PCB based modular circuitry and have Low Power consumption.

3. The System should have following sensors or should be compatible to provide

interface without any additional modifications.

Magnetic sensors

Passive Infra Red sensors (Min 25 feet range) Model DSC-CL-100 or higher

Light detection sensors

Auto Dialer

Shutter magnetic switch

Pressure mats sensors

Glass break detector

Central Monitoring System (CMS)

4. The System operating frequency should have immunity to external Radio Frequency

interference.

5. The following Visual indications on the control panel shall be provided:

System on

Battery charging

Battery Low

Battery indication when system under Battery backup.

Indications on tamper condition of external speaker, wire or Control panel.

Night mode functional indicator

Day mode functional indicator

Each of channels to be provided

6. Compatible for provision of Night mode functional indicator at the entrance.

7. Built-in speaker in control unit (25 Watt).

8. Unit body fabrication to be of combination minimum 18 SWG and 14 SWG, with no

screws accessible from outside including mounting screws. Front cover to be

lockable and designed to be wall-mounted. Corrosion-proof steel metallic body

having tamper-proof locking arrangements.

9. Automatic faulty zone/switch isolation should be available in the control panel.

10. Key and lock for ON and OFF function of the system and also for unit locking

should be provided.

11. Automatic shut off of alarm after a preset time. Also the siren should be switched off

by turning the key switch to armed position.

12. Entry and Exit Delay (adjustable). The Exit/entry time duration should be indicated

by the buzzing of the buzzer.

13. Audio-visual testing facility of Alarm System without activating the main speaker

should be available (Test button and indication).

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14. Miniature Circuit Breaker (MCB) safety device to be provided to prevent damage to

the Alarm System due to high/low voltage, surge/fluctuation.

15. Full tamper-proof circuit, wiring and system. On tampering of any part, the siren

should sound.

16. ISI approved wiring and 1 inch ISI marked white PVC conduit. All wiring should be

concealed in conduit.

17. External wiring: For panic switch: - Super annealed solid copper wire 0.5 mm

diameter insulated to withstand minimum 1100V. For speakers: twin 25 strand

copper wire of minimum 36 SWG twisted, flexible and insulated.

18. Operating temperature: -10° C to +55° C. Humidity: 10% to 90% non-condensing.

Vibration, Tremors and normally applied jerks resistant.

19. Immunity to static lightning. Minimum 40 Watt (main) external speaker.

20. System should have warranty for minimum one year.

21. Control panel should have lockable strong metal case and it should be installed in a

place away from customer service area in a concealed manner.

22. All cabling should in concealed manner

23. The Auto Dialer shall have the following basic features:

Minimum 08 telephone numbers feeding facility

Able to feed minimum 12 Digit telephone number (each)

Message shall pass on to the next telephone number automatically in case of no

response in a sequential manner (as fed in the memory).

24. Training to be provided to selected branch personnel / guard of the Branch / Office to

operate the system

25. The Security Alarm System should be subjected to Performance test and certified by

Regional Electronics Test Laboratory or Electronics Test and Development Centre

(ET & DC) of Ministry of Information Technology, Govt. of India.

26. Panic button to be positioned inside ATM room and magnetic sensor to be positioned

on the bottom side of the ATM machines Vault door. Alarm should activate two

Hooters of 10W each positioned inside and outside ATM room when either of this

buttons is activated.

27. Self-Test facility

28. Power connectivity shall be from UPS

29. Sensors, switches and other accessories should be tamper proof and should be

installed in sufficient height where ever required

30. In attached ATMs; Panic button to be positioned inside ATM room and magnetic

sensor to be positioned on the bottom side of the ATM machines Vault door. Alarm

should activate two Hooters of 10W each positioned inside and outside ATM room

when either of this buttons is activated.

31. Panic button inside the ATM room shall be placed in the center of white acrylic

board with inscription in red as shown below.

Emergency Call

(Panic Switch)

Police 100

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II. SPECIFICATIONS/ FEATURES FOR DVR BASED CCTV SYSTEM

The DVR shall of REPUTED MAKE LIKE- SAMSUNG, BOSCH, DEDICATED MICROS

(UK), HIKVISION, DAHUA, ETC. Make for all types of Camera - Reputed Make Like Samsung,

Bosch, Dedicated Micros (Uk), Hikvision, Dahua, etc which are (CE/FCC certified).

S

No


Not Complied

1. Digital Video Recorder(DVR) 04/08/16 channels–standalone(UL/FCC/CE approved)

2. Stand alone Digital Video Recorder (DVR) 1.5 U, H.264 compression algorithm for

standalone DVR

3. Real time Live display with 4/8/16/32 cameras 720P/1080P high definition.

4. Remote and live display for 4/8/16/32 cameras,

5. 480 fps recording for CIF and D1 (4ClF) function;

6. Live, recording, playback, backup and network and Mobile access, multi/up to 4

Hard Disc drives (HDDs) and DVD-RW supported all channels simultaneous

playback.

7. Multiple control methods; front panel, IR remote controller, USB mouse, network

keyboard Smart video detection: motion detection, camera blank, video loss.

8. Smart camera settings privacy masking, camera lock, color setting and title display.

9. Pan Tilt Zoom and Speed Dome Control; multi protocols supported, preset, scan,

auto pan, auto tour, pattern, auxiliary function supported.

10. 8/16/32 channels and audio inputs- bidirectional talk supported.

11. Back-up methods: USB devices, DVD-RW and network download.

12. Alarm triggers screen tips; boozer, PTZ movement supporting, e-mail and FTP

upload.

13. Smart HDD management: non working HDD hibernation faulty alarm,

14. Multi DVR client CMS network access for remote viewing, recording, playback,

setting, system status event log, email and FTP Function (UL CEFCC certified).

15. Multi password protection.

16. Maximum record rate up to 50 pps(PAL),

17. Built in Activity/Motion detection,

18. Schedule recording, 10/100 base – T network interface capability,

19. Virtual Keyboard

20. HDD capacity to accommodate 90 days recording for Branches / ATMs and 180

days for CC.

21. Dual Stream facility (masking of some cameras),

22. Powerful network software: Remote viewing with PC connectivity, built-in web

server, multi-DVR client & CMS. Network access for remote live viewing,

recording, playback setting, system, status, event log, e-mail & FTP function (UL /

CE/ FCC certified).

23. Monitor – Minimum 18.5” TFT/ Flat screen/LCD, CE/FCC certified (Samsung/ LG/

Sony) Make.

Cameras:

24. DOME – Make-(Sony/Samsung/ Dahua/Hikvision) (CE/FCC certified)

a. Sensor-1/3” Sony chip super HAD CCD with 3.6mm lens with 12 V

regulated power supply (RPS).

b. Video Processing – DSP

c. Effective Pixels -1920*1080 and more

d. Sensitivity – 0.7 lux for usable picture(40% video) with IRE AGC on

e. Resolution- 1080P and more

f. Video output- 1.0 Vpp, 75 ohm unbalanced

g. S/N ratio – 50 db

h. White balance- ATW

i. AGC – Yes

j. Gamma Correction – 0.45

14

25. DOME (IRLED/ Night Camera)- Make-( (Sony/Samsung/Dahua/Hikvision))

CE/FCC certified.

a. Sensor–1/3” Sony chip Super HAD CCD with 3.6mm lens with 12V (RPS)


c. Effective Pixels -752(H) x 582(V)

d. Sensitivity – 0.7 lux for usable picture(40% video) with IRE AGC on

e. Resolution- 1080P and more




i. AGC – Yes

j. Gamma correction – 0.45

26. “C” Mount – make – ((Sony/Samsung/Dahua/Hikvision)) CE/FCC certified.

a. Sensor–1/3” Sony chip Super HAD CCD with 3.6mm lens with 12V (RPS)


c. Effective Pixels -752(H) x 582(V)

d. Sensitivity – 0.7 lux for usable picture (40% video) with IRE AGC on

e. Resolution- 700 TVL and more




i. AGC – Yes

j. Gamma correction – 0.45

27. Bullet Body IR camera–make–(Sony/Samsung/Dahua/Hikvision) CE/FCC certified

a. 1080P and more,

b. Minimum luminance less than 1.0 Lux (F2.0),

c. S/N Ratio More than 48dB,

d. Internal Sync System,

e. Aesthetic design,

f. Automatic electronic shutter system,

g. Low Light Surveillance Support

h. Automatic Gain Control,

i. Mounting Bracket Included

j. Compact Design

28. Pin Hole camera – make – (Sony/Samsung/Dahua/Hikvision) CE/FCC certified

a. Pick Up Device - 1/3" Pixim DPS Sensor

b. Horizontal Resolution - 700 TVL & 1080P and more

c. View Angle (Horizontal) - Min 66º

d. Dynamic Range -Typical: 102dB / Max: 120dB ( Off / Standard / High )

e. Min. Illumination 0.8 Lux / F1.2

f. Electronic Shutter Control - Built-in

g. Back Light Compensation On / Off selectable

h. S/N Ratio More than 50dB ( AGC off )

i. White Balance

j. Video Output

k. Auto Gain Control

l. Noise Reduction Auto

m. Protective Housing – Metal Cabinet

15

29. Cable – a)RG 6 / RG 59 multi core coaxial cable for connecting cameras to the DVR

& for connecting the power supply to the cameras of reputed branch/make.

b) 2 Core power cable with PVC Conduit.

Other CCTV system requirements:

30. Required latest Software (licensed) for complete system. System & software

warranty of 36 months from the date of installation/commissioning.

31. Inbuilt Motion Detection Device – In tandem with CCTV cameras, of reputed

brand/make.

32. 90 days recording facility at any given point of time.

33. All Cabling should in concealed manner.

34. Any electrical wiring that may be required for specifications & of reputed brand/

make (ISI marked).

35. Able to provide facility to preview, record & play back the events at a time and

should be highly secure & temper proof and easy to trace.

36. Easy system to playback / copy the recording into CD or Pen Drive without

disruption of the recording process.

37. Redundant power supply to the CCTV system

38. System should have warranty for minimum three year.

39. Cameras to be placed to cover all access points /parking area /outer periphery of the

premises, other activity area inside the bank and other vulnerable points of the

branch / ATM in addition to strong room /safe room and cash handling area of the

branch.

40. CCTV System should have Night/Low Light Intensity Mode facility and automatic

change-over to the same.

41. Control Panel/ DVR System/monitor should be placed so that it is not visible for

general public.

42. The system should be compatible/ able to configurative multiple cameras which

should be above to capture real-time video images & provided video output to view

& record the events.

43. Training to be provided to selected branch personnel / guard to operate the system

44. Vandal proof facility should be available for all camera meant for ATMs/ outside

branch.

45. Metal covering / Housing for pin hole camera / DVR for ATM should be included.

46. Camera Mount should be included.

47. Audio interface card should be included in Camera

48. DVR system should be able to perform the following functions:

Display the images in the monitor

Record the events & store in the hard disc

Provide replay of the events(smart search)

Event recording through Motion Detection, scheduling, alarms trigger &

continuous recording & time lapse modes.

Multiple password authorization for high degree of security.

Event logging for video loss, motion detection, power on/off, user login etc.

49. Software requirements:

Browsing mode – Multi/single channel. Camera images outputs in digital

format to be displaced as single/multiple channels on monitor screen.

Video Recording Mode – Manual/ continuous / scheduled/ event based

Record digital images on local hard disc via manual selection or

continuously (24x7) or scheduled for day & time or if motion is detected.

Video play back at variable speed

Image compression – Latest digital compression technique.

Multi level password protection

Motion sensitivity levels

Motion detection

16

III.ACCESS CONTROL SYSTEM

The proximity card based access control system for designated entrances that are in use at

present shall have following basic technical specifications:

S

No


Not Complied

1. Work in two-factor identifications (Proximity Card and PIN)

2. Single Door Controller model with built in Reader, built-in key board.

3. Electromagnetic lock with fail-safe holding force of minimum 600lb (300kg).

4. Regulated Power Supply 12 V, 500 MA.

5. Four Digit PIN number.

6. Exit Push Button.

7. Proximity Cards.

8. Preferably, the controller shall have compatibility with Window based software for

In and out record data memory of up to 2000 records.

Support the Alarm System with various functions such as distressed alarm,

night/ day alarm.

Group Management.

9. The basic feature of Biometric (finger print) access control system:

Finger print capacity of 1900

Should be capable of integrated with computer and Soft/Hard copy of all

the entry data can be generated.

Electromagnetic lock 600 lb capacity

IV.AUTOMATIC FIRE DETECTION AND ALARM SYSTEM (AFDAS)

All fully computerized Branches (TBM), CBS Branches and IT Cells should be installed with

Automatic Fire Detection and Alarm System (AFDAS).

S

No


Not Complied

1. AFDAS should be selected, maintained and installed in terms of guidelines laid down

in Indian Standard:15908-2011. Should have been certified by the Regional Electronic

Test & Development Centre, Dept of Electronics, Govt. of India for fulfilling

technical specifications given as per IS:2189.

2. Electrical installation pertaining to the entire Fire Alarm System should be

independent of other systems. Standby power supply like battery supply with

automatic changeover or UPS should be available and must be capable of maintaining

the system in normal operation for a period of not less than 48 hours after the failure

of main power supply.

3. The recommended scale of installation in branches/ ATMs/ adm offices is as follows:

Type Area

Smoke Detector Units

(optical type)

At the rate of one unit per area of 15'x15' or

fraction thereof equally distributed in the cabins

where computer servers/ UPS are located

Smoke Detector Units In general areas at the rate of one unit per area of

20'x20' where PCs are kept in general work area of

the branch/ office.

4. A minimum distance of 1.5 Meter should be maintained between air diffusers (if

centralized air conditioning is provided) and detector point.

17

5. Detectors should not be mounted within 500 mm from walls or partitions or any

obstruction. In case of minor obstruction like light fitting, a clearance of 250 mm

should be maintained.

6. A mimic panel or drawing which has a plan of floor reduced to scale to identify the

zone of fire should be provided near alarm control panel.



8. Manual Call Points (MCPs) should be fixed at a height of 1.4 meter from the floor

level. Such MCPs should preferably be located near the entry to the stair case/ door.

9. Two Zones control panel (with the facility for incorporating auto dialer) will be

sufficient for normal size CBS Branches. The Zones may be increased depending

upon the size of the CBS/ Offices. Incorporation of Auto dialers in the AFDAS is a

mandatory requirement. The telephone numbers of Branch Head, Dy Branch Manager,

other staff, Fire Brigade and local Police Station may be programmed into the Auto

dialer.

10. Control Panel should have Specification as below (should also comply points

specified in 4(i) to 4(ix):

a) Operation on 230 V AC supply with solid state electronic circuitry with

built in electronic hooter.

b) Visual Zone indicators.

c) Audio alarm device incorporating the acknowledge indicators for Fire

Condition, Fault Condition, AC Battery Failure indicators, Low Battery

indicators, Blown Fuse indicators, AC pilot indicators, Open and short

circuit fault, Push buttons to disable audio alarm/ testing each zone, reset

and acknowledge reset and test device should be provided.

d) Modular design using electric plug-in printed circuit board.

e) 2 Zone control panel with 7 AH, 2x12 Volt DC Battery back-up and

Battery Rechargeable system (needed by an average sized branch).

f) Panel fabricated from mild steel (MS) Sheet with front acrylic sheet door

with built in Buzzer. Provided with Main operating controls such as

isolation, test, fault, AC failure, Battery Charger indicator and voltmeter.

g) The Auto Dialer shall have the following basic features:

Minimum 08 telephone numbers feeding facility

Able to feed minimum 16 Digit telephone number (each)

Message shall pass on to the next telephone number automatically

in case of no response in a sequential manner (as fed in the

memory).

11. Detectors:

· optical type Apollo make Series 65

· Optical Smoke detector -do-

· Heat detector -do-

12. Cable: Two core 1.5 sq mm PVC insulated armored copper conductor cable ISI:1554

(Part I): 1998 marked.

13. Other Accessories Electronic hooter complete with diaphragm type speaker of 6 watts.

Remote Response Indicator (RI).

Manual Call Point (MCP) button (pill box) with Mild Steel Body.

V. Integrated Fire & Security Alarm System for ATMs

Depending upon the ambience and technical feasibility, the security alarm system can be

wireless operating within the permissible frequency bands or wired system as may be decided by us.

The system shall have following broad specifications:

18

S

No


Not Complied

1. The Control Panel should operate on 180 - 240V mains supply via step-down

transformer. Zone indicator facility for 4-10 switches with provisions to extend the

same as per requirement with display on the control panel shall be available.

2. IC based control circuitry only, containing relay switch 12 V, capacitor minimum 3

numbers transistors and resistors with Diode (12 numbers)

3. The control unit should cater for future requirements such as GSM, CMS etc.

4. Control panel/ unit should have Maintenance free automatic re-chargeable 12VDC x

l.3 - 7 AH MF Battery backup. System should automatically change over to battery on

power failure and to mains when the power is restored. The Control Panel should be

PCB based modular circuitry and have Low Power consumption.

5. The System should have following sensors or should be compatible to provide

interface without any additional modifications.

Magnetic sensors

Passive Infra Red sensors (Min 25 feet range) Model DSC-CL-100 or higher

Light detection sensors

Auto Dialer

Shutter magnetic switch

Pressure mats sensors

Glass break detector

Central Monitoring System (CMS)

Smoke detection

Fire detection

6. The System operating frequency should have immunity to external Radio Frequency

interference.

7. The following Visual indications on the control panel shall be provided:

System on

Battery charging

Battery Low

Battery indication when system under Battery backup.

Indications on tamper condition of external speaker, wire or Control panel.

Night mode functional indicator

Day mode functional indicator

Each of channels to be provided

8. Compatible for provision of Night mode functional indicator at the entrance.

9. Built-in speaker in control unit (25 Watt).

10. Unit body fabrication to be of combination minimum 18 SWG and 14 SWG, with no

screws accessible from outside including mounting screws. Front cover to be lockable

and designed to be wall-mounted. Corrosion-proof steel metallic body having tamper-

proof locking arrangements.

11. Automatic faulty zone/switch isolation should be available in the control panel.

12. Key and lock for ON and OFF function of the system and also for unit locking should

be provided.

13. Automatic shut off of alarm after a preset time. Also the siren should be switched off

by turning the key switch to armed position.

19

14. Entry and Exit Delay (adjustable). The Exit/entry time duration should be indicated by

the buzzing of the buzzer.

15. Audio-visual testing facility of Alarm System without activating the main speaker

should be available (Test button and indication).



17. Full tamper-proof circuit, wiring and system. On tampering of any part, the siren

should sound.

18. ISI approved wiring and 1 inch ISI marked white PVC conduit. All wiring should be

concealed in conduit.

19. External wiring: For panic switch: - Super annealed solid copper wire 0.5 mm

diameter insulated to withstand minimum 1100V. For speakers: twin 25 strand copper

wire of minimum 36 SWG twisted, flexible and insulated.

20. Operating temperature: -10° C to +55° C. Humidity: 10% to 90% non-condensing.

Vibration, Tremors and normally applied jerks resistant.

21. Immunity to static lightning. Minimum 40 Watt (main) external speaker.


23. Control panel should be housed in lockable strong metal case of 22 gauge metal box

and should be installed in the UPS Box of ATM Room away from customer service

area.

24. All cabling should in concealed manner

25. The Auto Dialer shall have the following basic features:

26. Minimum 08 telephone numbers feeding facility

27. Able to feed minimum 12 Digit telephone number (each)

28. Message shall pass on to the next telephone number automatically in case of

no response in a sequential manner (as fed in the memory).


30. The Security Alarm System should be subjected to Performance test and certified by

Regional Electronics Test Laboratory or Electronics Test and Development Centre

(ET & DC) of Ministry of Information Technology, Govt. of India.

31. Panic button to be positioned inside ATM room and magnetic sensor to be positioned

on the bottom side of the ATM machines Vault door. Alarm should activate two

Hooters of 10W each positioned inside and outside ATM room when either of this

buttons is activated.

32. Panic button inside the ATM room shall be placed in the center of white acrylic board

with inscription in red as shown below.

33. Time with 5 minute auto cut. Reset the switch to cut off the hooter & rest the circuit.

34. Self-Test facility

35. General aspects of Alarm specified in Para I shall be undertaken

36. Power connectivity shall be from UPS

Emergency Call

(Panic Switch)

Police 100

20

VI. SPECIFICATIONS/ FEATURES FOR DVR BASED CCTV SYSTEM –

The DVR(ATM Specific with in-built Monitor) shall of REPUTED MAKE LIKE- SAMSUNG,

BOSCH, DEDICATED MICROS (UK), HIKVISION, DAHUA, ETC.

S

No


Not Complied

1. Stand alone Digital Video Recorder (DVR) 1.5 U, H.264 compression algorithm for

standalone DVR

2. In built Monitor (5.56 Inch)

3. Real time Live display; 720P high definition.

4. Remote and live display,

5. 480 fps recording for CIF and D1 (4ClF) function;

6. Live, recording, playback, backup and network and Mobile access, multi/upto 2 Hard

Disc drives (HDDs) and DVD-RW supported, all channels simultaneous playback.

7. Multiple control methods; front panel, IR remote controller, USB mouse, network

keyboard Smart video detection: motion detection, camera blank, video loss.

8. Smart camera settings privacy masking, camera lock, color setting and title display.

9. Pan Tilt Zoom and Speed Dome Control; multi protocols supported, preset, scan, auto

pan, auto tour, pattern, auxiliary function supported.

10. 4 channels and audio inputs- bidirectional talk supported.

11. Back-up methods: USB devices, DVD-RW and network download.

12. Alarm triggers screen tips; boozer, PTZ movement supporting, e-mail and FTP

upload.

13. Smart HDD management: non working HDD hibernation faulty alarm,

14. multi DVR client CMS network access for remote viewing, recording, playback,

setting, system status event log, email and FTP Function (UL CEFCC certified).

15. Multi password protection.

16. Maximum record rate upto 50 pps(PAL),

17. Built in Activity/Motion detection,

18. Schedule recording, 10/100 base – T network interface capability,

19. Virtual Keyboard

20. HDD capacity to accommodate 90 days recording for Branches / ATMs and 180 days

for CC.

21. Dual Stream facility (masking of some cameras),

22. Powerful network software: Remote viewing with PC connectivity, built-in web

server, multi-DVR client & CMS. Network access for remote live viewing, recording,

playback setting, system, status, event log, e-mail & FTP function (UL / CE/ FCC

certified).

23. Cable – RG 6 / RG 59 multi core coaxial cable for connecting cameras to the DVR &

for connecting the power supply to the cameras of reputed branch/make.

Other CCTV system requirements:

24. Required latest Software (licensed) for complete system. System & software warranty

of 12 months from the date of installation/commissioning.

25. Inbuilt Motion Detection Device – In tandem with CCTV cameras, of reputed

brand/make.

26. 90 days recording facility.

27. All Cabling should in concealed manner.

21

28. Any electrical wiring that may be required for specifications & of reputed brand/

make (ISI marked).

29. Able to provide facility to preview, record & play back the events at a time and

should be highly secure & temper proof and easy to trace.

30. Easy system to playback / copy the recording into CD or Pen Drive without disruption

of the recording process.

31. Redundant power supply to the CCTV system


33. Cameras to be placed to cover all access points /parking area /outer periphery of the

premises, other activity area inside the bank and other vulnerable points of the branch

/ ATM in addition to strong room /safe room and cash handling area of the branch.

34. CCTV System should have Night/Low Light Intensity Mode facility and automatic

change-over to the same.

35. Control Panel/ DVR System/monitor should be placed so that it is not visible for

general public

36. The system should be compatible/ able to configurative multiple cameras which

should be above to capture real-time video images & provided video output to view &

record the events.


38. Vandal proof facility should be available for all camera meant for ATMs.

39. Metal covering / Housing for pin hole camera / DVR for ATM should be included.

40. Camera Mount should be included.

41. General aspects of CCTV System specified in Para II shall be undertaken

42. The DVR shall be kept in UPS Box in case of ATM away from the Branch. If ATM is

adjacent to the Branch, DVR may be kept inside the Branch and the wiring to the

Camera may be in concealed manner.

43. Power shall be from UPS

44. Audio interface card should be included in Camera

45. DVR system should be able to perform the following functions:

46. Display the images in the monitor

47. Record the events & store in the hard disc

48. Provide replay of the events(smart search)

49. Event recording through Motion Detection, scheduling, alarms trigger &

continuous recording & time lapse modes.

50. Multiple password authorization for high degree of security.

51. Event logging for video loss, motion detection, power on/off, user login etc.

Software requirements:

52. Browsing mode – Multi/single channel. Camera images outputs in digital

format to be displaced as single/multiple channels on monitor screen.

53. Video Recording Mode – Manual/ continuous / scheduled/ event based

Record digital images on local hard disc via manual selection or continuously

(24x7) or scheduled for day & time or if motion is detected.

54. Video play back at variable speed

55. Image compression – Latest digital compression technique.

56. Multi level password protection

57. Motion sensitivity levels

58. Motion detection

59. Video Analytic Software

22

VII. Fire Extinguishers (FEs):

S

No


Not Complied

1. The FEs should comply with latest BIS standards i.e. BIS Specification IS: 15683 or

latest.

2. All new equipments shall contain minimum 2 year and 4 years warrantee.

3. All equipments whenever being placed outside the building should be self protective

and housed in tamper proof / whether proof casing / housing.

4. No separate installation charges / Refilling Charges / Freight Charges shall be

permitted.

5. In the case of refilling, the old FE may be used for Demonstration purpose for branch

staff as well as Guard.

6. A slip indicating the name, address and telephone number of the vendor, date of

refilling and next refilling due date (as specified above) should be pasted on each Fire

Extinguisher

7. Periodicity of Refilling

Type of FE Period

icity

Remarks

DCP 2 Yrs Drying of DCP Powder once a year (where

applicable) so that it does not become cake / solid

Water CO2 9 ltrs 2 Yrs Replacement / filling of clean water once in 6

months so that water do not become rusty

ABC powder

pressure stored

modular

4 Yrs

CO2 stored Gas 4 Yrs As soon as the fire extinguisher is used or gas is

leaked or pressure is less than installed on pressure

gauge.

8. No separate installation charge shall be paid

9. Applicable Taxes may be extra

10. This quote shall be valid for present empanelment period i.e. up to 31 March 2020.

11. All new equipments shall contain minimum 1 year guarantee.

12. All equipments being placed outside the building should be self protective and housed

in tamper proof / whether proof casing / housing.

13. Cameras, sensors, witches should be tamper proof and should be installed in sufficient

height where ever required.

14. The prices shall be quoted as per the given price bid format only.

15. Work order shall be placed for individual Branches / nodes separately.

16. You may undertake the site survey and provide the bill of material as well as

installation plan within 3 days to the RO.

17. The BoM and installation plan will be finalized by RO.

18. Installation of each location should be completed within 7 days of receipt of approval

from RO.

19. Bills may be raised based on number of equipments / passive components installed in

each site. Payment for each Branch / Off-Site ATM may be done as per actual only.

************