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APEC Project Completion Report

SECTION A: Project profile

Project number & title: CTI 10 2015A (ECSG) - E-commerce for Inclusion and Competitiveness

Project time period: Jan to August 2016 Date submitted: 15, 16 August 2016

Committee / WG / Fora: Committee on Trade and Investment (CTI) / Electronic Commerce Steering Group (ECSG)

Project Overseer Name / Organization / Economy: Ms. Lucía Diaz / Ministry of Foreign Trade and Tourism / Peru

SECTION B: Project report and reflection

1. Project description: In 3-4 sentences, please describe the project and its main objectives.

This project seeks to exchange information on public policies developed in APEC region, where e-commerce has been used to enhance business competitiveness and financial and social inclusion. Therefore, the project consisted of a two-days’ workshop to facilitate the exchange policies implementation experiences which promote e-commerce as a tool for inclusion and competitiveness.

2. Meeting objectives: Describe how the project met each of its proposed objectives. Please outline any challenges you may have encountered in delivering the activity.

To become a sharing-experience platform of public policies in which e-commerce has been used to enhance business competitiveness in the APEC region.

In order to meet this objective, we organized a session with speakers from private and public sector who talked about cloud computing and data services as important tools to promote competitiveness in companies. We had the participation of a representative from CloudLatam Partners, IBM, KPMG as well as an ABAC partner from the University of Southern California.

To give an opportunity to discuss policies in which e-commerce is used as a driver for financial and social inclusion. For instance, mobile banking, electronic payments in case of financial inclusion and education or medical sector in case of social inclusion.

In order to fulfill this objective, during the first day, international keynote speakers from private and public sector shared their experience and points of view on the development of financial inclusion through new channels as consequence of the development of e-commerce.

For example, speakers from ViSA and Paypal talk about the role of financial companies in promoting inclusion and competitiveness through mobile banking, digital wallet, among others instruments. For the public sector, Milton Vega from the Central Reserve Bank of Peru shared their experience about the instruments developed for the Peruvian government to promote financial inclusion.

From the side of social inclusion, we had the participation of experts from the Ministry of Health of Peru who shared their experience about the development of telemedicine in Peru. An expert from the government of Canada spoke about the perspective of the Canadian government with respect to consumer protection related to new technologies as well as competence in the Digital World.

To become an information-sharing platform for successful experiences from the private sector in the use of electronic commerce to enhance business competitiveness and inclusion.

During the two days of the workshop, we had the participation of representatives from academia, think tanks, international organizations and companies who shared their views and experience about the use of e-commerce to promote business competitiveness as well as financial and social inclusion.

Representatives from the Technology Research Project Corporate (TRPC), Privacy & Cybersecurity Group (Crowell & Moring's), KPMG, IBM, FedEx Cross Border, the World Economic Forum, ViSA, Paypal, Peruvian Digital Payment talked about the importance of e-commerce in the promotion of inclusion and competitiveness.

3. Evaluation: Describe the process undertaken to evaluate the project upon completion. (e.g. evaluation through participant surveys, peer reviews of outputs, assessments against indicators, statistics demonstrating use of outputs etc.). Provide analysis of results of evaluations conducted and where possible include information on impacts on gender. Evaluation data needs to be included as an appendix.

The evaluation of the project was based on surveys made the last day of the workshop. After the workshop, a survey was distributed to government officials to obtain feedback. This is very important for possible future events on similar issues. Also, it could be useful to identify the main needs of the public officials whose work relates to this topic.

With respect to the first set of questions related to the objectives of the training, agenda items and topics covered, gender issues, trainers and material distributed: 48% of the participants indicated that they were strongly agree with those elements while 51% indicated that they were agree.

With respect to the relevance of the project to its economy: 48% of participants indicated that the project was mostly relevant to its economy, 34% indicated that was very relevant and 10% indicated that was somewhat relevant.

With respect to the raise of the level of knowledge prior and after the workshop, 72% of participants increase their knowledge while 28% maintain its knowledge of “high” or “very high”.

4. Output indicators: Describe the main project outputs below. This may include workshops, tools, research papers, reports, recommendations, best practices, action plans..Indicators(Edit or Insert rows as needed)

# planned # actual Details or notes

# workshops / events 1 1 Two days of workshop.# participants (M/F)

50(30/20)

89(46/43)

There was 47% more participants than itwas planned. 48% of participants werewomen.

# economies attending 10 10# speakers engaged

10 19

There were international keynote speakersfrom private and public sector who shared their experience about using e-commerceas a tool to promote inclusionand competitiveness.

Representatives from public sector alsotalks about challenges they faced toimplement these policies.

# other organizations engaged

2 2

We have the participation of arepresentative from Peru'sConfederation of Private BusinessInstitutions (CONFIEP), The PeruvianExterior Commerce Society (Comexperu).

# publications distributed 50 89 The presentations were uploaded to the APEC Collaboration System (ACS).

# recommendations agreed on 1 1 Summary and conclusionsOther:

Comments: Experts and participants were invited to share their views on policies that could be made in order to promote financial and social inclusion as well as business competitiveness.

5. Outcomes: Describe any specific medium-term changes to policy, processes or behaviour that can be attributed to result from this activity. Please include details on: What indicators were used to measure medium-term impact? (Example indicators: type/number of

policies/ regulations/processes changed, % of businesses conforming to new standards, change in sector’s commercial activity, # individual action plans developed, # agencies using resource or tools etc.)

Monitoring plans in place and proposed indicators to measure impacts, including any impacts on gender. Please summarise relevant information.

The project strengthened the development of electronic commerce in the APEC region, particularly in developing economies. Sharing experiences on policies to promote inclusion and competitiveness were used as an input or inspiration to develop and implement new strategies related to these topics. Many of the participants indicate that its Economies do not have laws related to e-commerce such as consumer or data protection regulation. These elements are very important for the development of e-commerce, therefore the creation of new regulation on those issues as well as to promote fostering e-commerce in SMEs will be a good indicator of the contribution of this project.

During the last day of the workshop, there was a break-out session where participants could work in groups to share their experience on the development of policies to promote financial and social inclusion as well as business competitiveness. After this session, many participants exchange e-mails and business cards with the aim to discuss future areas of collaboration. For this reason, the development of new strategies related to financial inclusion such as mobile banking and electronic payment as well as the fostering of cloud services in participants to the workshop could be also an indicator of the contribution of this workshop.

Finally, many speakers were interested in make connections between them for future work. For example, one representative from a think tank was very interested in the Model of Peru for financial inclusion in order to transmit this experience to other Economies. Therefore, the development of synergies between speakers of the workshop will be also an important measure of the contribution of the workshop.

6. Participants/ Speakers Summary Table (compulsory for events): Must be gender-disaggregated.

Economy(Insert rows as needed) # male # female Total

Australia 1 - 1Canada 1 - 1Chile 1 - 1Hong Kong, China 1 - 1Indonesia - 2 2Japan 4 - 4Malaysia 3 1 4Mexico - 2 2Papua New Guinea 1 - 1Peru 18 17 35Philippines 1 2 3Russia - 3 3Singapore 1 1 2Chinese Taipei 2 3 5Thailand 1 1 2United States 1 1 2Viet Nam - 2 2ABAC 1 1 2APEC Secretariat 1 2 3

Economy(Insert rows as needed) # male # female Total

Invited Guest 8 5 13Speakers 12 7 19

Comments: What was the approach undertaken for participant nomination/selection and targeting? Please provide details. What follow-up actions are expected? How will participants/beneficiaries continue to be engaged and supported to progress this work?

Through the Circular Administrative was requested to eligible economies the participation of two delegates in charge of the topics related to information and communications technologies (ICT) with experience in the development of policies using e-commerce as well as experts on regulation of financial services through e-commerce.

7. Key findings: Describe 1-3 examples of key findings, challenges or success stories arising from the project (e.g. research or case studies results, policy recommendations, roadblocks to progress on an issue, impacts on gender).

One of the successful stories presented at the workshop was Modelo Peru on financial inclusion which is a collaboration between the economy’s’s financial institutions, government, telecommunications companies, large payers and payees.

The delegates pointed out that it is important to increase the discussion about e-commerce in APEC not only from the private side but also from the regulatory perspective.

The governments play a key role in fostering e-commerce in SMEs for their internationalization.

8. Next steps: Describe any planned follow-up steps or projects, such as workshops, post-activity evaluations, or research to assess the impact of this activity. How will the indicators from Question 5 be tracked? How will this activity inform any future APEC activities?

We will work with other Economies in future workshops or projects related to the topics of the workshop in order to address it separately for a more deep discussion on each of them. We have requested our colleagues to let us know in case of future collaboration between Economies and experts after this workshop.

9. Feedback for the Secretariat: Do you have suggestions for more effective support by APEC fora or the Secretariat? Any assessment of consultants, experts or other stakeholders to share? The Secretariat examines feedback trends to identify ways to improve our systems.

The helpful guidance and constant support for the implementation of this project are highly appreciated.

SECTION C: Budget

Attach a detailed breakdown of the APEC- provided project budget, including: Planned costs: (using most recently approved budget figures) Actual expenditures Variance notes: An explanation of any budget line under- or over-spent by 20% or more.

Items Planned Costs

Actual Expenditure

sBudget Balance Notes

Direct LabourSpeaker’s honorarium $5000 $0 $5000 　Short-term clerical fees $300 $0 $300

Travel (Speaker & Participants)Per diem and airfare $109,841.25 $64,845.95 $44,995.30Other items

Items Planned Costs

Actual Expenditure

sBudget Balance Notes

Publication/distribution of report $0 $0 $0

Specialized equipment or materials

$1000 $0 $1000

Photocopying $300 $0 $300Communications $100 $0 $100Hosting

$0 $0 $0The room was provided by the Peruvian organization of APEC 2016.

Stationary $477.5 $0 $477.5

Total $117,018.75 $67,345.17 $52,172.8 　

SECTION D: Appendices

Please attach the following documentation to the report. Note that the contact list for participants/ experts/ consultants is a mandatory requirement for all Project Completion Reports.

Appendices NotesParticipant contact list, including name, email address, gender, organization (mandatory)Experts / consultants list, including name, email address, gender, organization (mandatory)Event AgendaReports, websites or resources created: links or soft copiesPost activity survey or other evaluation data (raw and/or aggregated)Other information or resources

FOR APEC SECRETARIAT USE ONLY APEC comments: Were APEC project guidelines followed? Could the project have been managed more effectively or easily by the PO?

PARTICIPANT CONTACT LIST:

FUNDED PARTICIPANTS

N° Economy Name Email F/M Organisation Title

1Invited GUEST

Christian Laverdure

[email protected] M ISED General Director

2 ChilePablo Nilo Donoso

[email protected] MMinistry of Foreign Affairs, DIRECON

Asesor Departamento Servicios, Inversiones y Transporte Aéreo

3 Indonesia Enzelin Sariah [email protected] F Ministry of Trade Assistant Deputy Director

4 IndonesiaTresna Ritaningsih

[email protected] F Ministry of Trade Trade Analyst

5Invited GUEST

Adam Cole Stout

[email protected] M University of California Resercher

6Invited GUEST

Adriana Peon Sanchez

[email protected] F PAYPALHead, SMBs Hispanic LATAM

7Invited GUEST

Gemma Corrigan

[email protected] FWorld Economic Forum

Practice Lead, Economist

8Invited GUEST

Peter Lovelock [email protected] M TRPC Director

9 MalaysiaMohd Rafizal Rahim

[email protected] MMinistry of International Trade and Industry

Senior Principal Assistant Director

10 MalaysiaNurezali Osman

[email protected] MMalaysia Digital Economy Corporation (MDEC)

Head, Ecommerce Planning & Strategy

11 MexicoBeatriz Velazquez Soto

[email protected] F

Secretariat of Economy

Digital Economy Director

12 MexicoPamela Miranda Cardenas

[email protected] F

Secretariat of Economy

Logistic Subdirector

13 PhilippinesMaria Elena Arbon

[email protected] FDepartment of Trade and Industry

Provincial Director

14 PhilippinesNestor Palabyab

[email protected] M

Department of Trade and Industry - Philippine Trade Training Center

Executive Director

15 RussiaKarina Kudakaeva

[email protected] FRadio Research and Development Institute

Specialist on International Legal Protection

16 RussiaMaria Bolshakova

[email protected] FRadio Research and Development Institute


17 Thailand Jarunan [email protected] F Ministry Of Information Executive Director

FUNDED PARTICIPANTS

Tancharoenpoland Comunication Technology

18 ThailandPachara Sangchai

[email protected] MDepartment of Trade Negotiations

Trade Officer

19United States

Christopher Hoff

[email protected] MCrowell and Moring LLP

Attorney

20 Viet Nam Le Thi Ha [email protected] FMinistry of Industry and Trade

Deputy Head of Legal Division

21 Viet NamNguyen Thi Minh Huyen

[email protected] FMinistry of Industry and Trade

Head of General Affairs

NON FUNDED PARTICIPANTS

N° Economy Name Email F/M Organisation Title

22 ABACPamela Navarrete

[email protected]

F COMEXPERU ABAC Peru Staffer

23 ABACSamir Jawwad Bohorquez

[email protected]

M COMEXPERU ABAC Peru Staffer

24APEC Secretariat

David Russell Hendrickson

[email protected] M The APEC Secretariat Media Manager

25APEC Secretariat

Gloria Obrero Pasadilla

[email protected] F APEC Secretariat Senior Analyst

26APEC Secretariat

Karen Meng Keow Yeo

[email protected] F APEC Secretariat Director (Program)

27 AustraliaColin John Minihan

[email protected] MAttorney-General's Department

Principal Legal Officer

28Chinese Taipei

Chia-Chun Yang [email protected] FInstitute for Information Industry

Project Manager

29Chinese Taipei

Chia-Wen Yang [email protected] FInstitute for Information Industry

Project Manager

30Chinese Taipei

Chuan Tzu Chiu [email protected] FBureau of Foreign Trade, MOEA

Officer

31Chinese Taipei

Feng-Yuan Chang

[email protected] MDepartment of Commerce, Ministry of Economic Affairs

Senior Executive Officer

32Chinese Taipei

Yu-Lung Yin [email protected] M MOJ Prosecutor

33Hong Kong, China

Ching Hei Kwok [email protected] MOffice of Privacy Commissioner for Personal Data

Senior Personal Data Officer (Compliance)

34Invited GUEST

Carolina [email protected]

FPagos Digitales Peruanos S.A.

General Manager


35Invited GUEST

Christine Brenda Runnegar

[email protected] F Internet Society Director

36Invited GUEST

Claudia Gysella Cordova Yamauchi

[email protected] F Ministry of HealthTelecommunications Specialist

37Invited GUEST

Cristian Rodriguez Chiffelle

[email protected] M World Economic ForumLead Trade and Investment Policy

38Invited GUEST

Federico [email protected]

M FedEx Cross-BorderChief Technologist FedEx Cross-Border

39Invited GUEST

Francesco Fontanot Gonzalez

[email protected] M IBMIBM Analytics Sales Manager

40Invited GUEST

Francisco Xavier Santeiro

[email protected] M CLADEC Director

41Invited GUEST

Luis Daniel Arbulu Leon Prado

[email protected] M Xertica Labs CEO

42Invited GUEST

Rodrigo Aznarez [email protected] M CLADEC Manager

43 JapanDaisuke Nagasaki

[email protected]

MMinistry of Economy, Trade and Industry

Deputy Director, Internal Affairs Office

44 Japan Kakuno Shinji [email protected] MMinistry of Economy, Trade and Industry

Director, Office of International Affairs, Commerce and Information Policy Bureau

45 JapanShigehisa Iwamoto

[email protected]

M MOFA Officer

46 Japan Tetsuya [email protected]

M JIPDEC Senior researcher

47 MalaysiaMohd Khairi Mohd Hanafiah

[email protected] MMinistry of International Trade and Industry

Senior Assistant Director

48 Malaysia Zaireen Omar [email protected] FMinistry of International Trade and Industry

Senior Principal Assistant Director

49Papua New Guinea

Thomas Jiki [email protected] MEconomics Department Papua New Guine Bank

Manager Balance of Payment Unit

50 Peru Cesar Vilchez Inga

[email protected] MOficina Nacional de Gobierno Electrónico e Informática - ONGEI

Director

51 PeruAlexandra Myriam Carhuaricra

[email protected]

FMinistry of Foreign Trade and Tourism – MINCETUR

Delegate

52 PeruAna Rosa Cajavilca Gonzales

[email protected] FMinisterio de Transportes y Comunicaciones

Asistente Económico


53 PeruAndrea Ravelo Davila

[email protected] FMinistry of Foreign Trade and Tourism – MINCETUR

Legal Advisor

54 PeruCristina Fabiola Sanchez Rocha

[email protected] FConfederation of Private Business Institutions (CONFIEP)

Manager of international economic affairs

55 PeruDaniela Fernanda Huertas Mendoza


APEC Delegate

56 PeruDevora Mabel Alarcon Alvarez


Economist

57 PeruDiana Jesus Ampuero Ayala

[email protected]


Intern

58 PeruEdgar Manuel Vasquez Vela

[email protected]

MMinistry of Foreign Trade and Tourism – MINCETUR

Viceminister

59 PeruFelipe Daniel Argandoña Martinez

[email protected]

M

Supervisory Agency of Private Investment in Telecommunications (OSIPTEL)

Coordinator of Technological Investigations

60 PeruFranklin Flores Velarde

[email protected] MMinistry of Foreign Trade and Tourism – MINCETUR

Professional

61 PeruFranz Paul Baumann Salas

[email protected]

M Ministry of ProductionDirector of Productive Development

62 PeruGerardo Antonio Meza Grillo


Negotiator

63 PeruGiannina Andrea Villanueva Puccio

[email protected]


Economist

64 PeruHector Figari Costa

[email protected]

M MICROSOFT Legal Manager

65 PeruHector Augusto Zevallos Urquieta

[email protected]

MMinistry of Foreign Trade and Tourism – MINCETUR

Economist

66 PeruJorge Guillermo Garcia Manrique

[email protected] MMinistry of Foreign Affairs

Third Secretary

67 PeruJuan Jose Miranda del Solar

[email protected]

M APESOFTPresident of the Association

68 PeruJulio Jose Chan Sanchez


Negotiator

69 PeruKarina Nicole Tejada Castro


Negotiator

70 Peru Lizzie Jeannette [email protected] F Ministry of Foreign Intern


Reategui BecerraTrade and Tourism – MINCETUR

71 Peru Lourdes Chero [email protected] FMinistry of Economics and Finance

Analista Senior de la Dirección de Mercados Financieros

72 PeruLucia Sabina Diaz Garate


Services Negotiator

73 PeruLuis Guillermo Marino Nava

[email protected] MMinistry of Economics and Finance

Economist

74 PeruMagno Condori Mollehuara

[email protected] MSuperintendency of Banking, Insurance and AFP - SBS

Specialist

75 PeruManuel Antonio Gavilano Aspillaga

[email protected] M

Supervisory Agency of Private Investment in Telecommunications (OSIPTEL)

Telecommunications Specialist

76 PeruMarjorie Naomi Nakama Meza

[email protected]


Sectorist – International Cooperation

77 PeruMichelle Susana Miano Cuba

[email protected] FMinistry of Economics and Finance

Director of Financial Market - Peru

78 PeruOscar Miguel Graham Yamahuchi


President of the Multisectoral Commission of Financial Inclusion

79 PeruPedro Alfredo Astudillo Paredes


Responsible ICT Strategic Line

80 PeruRossana Amalia Yañac Martinez


Economist

81 PeruSheilla Bustamante Panez

[email protected] FSuperentendency of Banking, Insurance and AFP - SBS

Supervisor of Operational Risk

82 PeruVictor Antonio Muñoz Tuesta

[email protected] MMinistry of Foreign Affairs

Sub Director APEC

83 PeruVictoria Teresa Ponce Del Castillo

[email protected] FMinistry of Women and Vulnerable Population

Social Specialist

84 PeruYuri Aldoradin Carbajal

[email protected] MPeru´s National Office of Electronic Government - ONGEI

Analyst

85 PhilippinesMaria Crispina Reodica

[email protected] F

Department of Trade and Industry - Sector Planning Bureau/E-Commerce Office

Chief Trade and Industry Development Specialist

86 Russia Natalia Kulieva [email protected] F Ministry of Telecom and Mass Communications

Senior Specialist-Expert of Department for International

NON FUNDED PARTICIPANTSCooperation

87 SingaporeBenjamin Tan Kia Hock (Chen Jiafu)

[email protected]

MMinistry of Trade and Industry

Senior Assistant Director

88 Singapore Jiaying [email protected]

FMinistry of Trade and industry

Assistant Director

89United States

Kathryn Heather Barbara Clemans

[email protected] F CYM InternationalExecutive Vice President

EXPERT CONTACT LIST

FUNDED

N° Name Email F/M Organisation Title

1Adriana Peon Sanchez

[email protected] F PAYPALHead, SMBs Hispanic LATAM

2Adam Cole Stout

[email protected]

M University of California Researcher

3Christian Laverdure

[email protected]

M ISED Director General

4Christopher Hoff [email protected] M

Crowell and Moring LLP

Attorney

5Gemma Corrigan

[email protected]

F World Economic Forum Practice Lead, Economist

6Peter Lovelock [email protected] M

Technology Research Project Corporate – TRPC

Director

NON FUNDED

N° Name Email F/M Organisation Title

7 Astrid Cruz [email protected] F VISA Inc.Director of Government Relations for Colombia and Peru

8Carolina Trivelli

[email protected]

FPagos Digitales Peruanos S.A.

General Manager

9 Catherine Arrieta [email protected] F KPMG Peru IT Manager

10Claudia Gysella Cordova Yamauchi

[email protected] F Ministry of HealthTelecommunication Specialist

11Cristian Rodriguez Chiffelle

[email protected] M World Economic ForumLead Trade and Investment Policy

12 Erick Iriarte [email protected] M Iriarte & Associates Senior Partner

13Federico Lara

[email protected]

M FedEx Cross-BorderChief Technologist FedEx Cross-Border

14Francesco Fontanot Gonzalez

[email protected] M IBMIBM Analytics Sales Manager

15 Joaquín Dominguez [email protected] MInter-American Development Bank – IADB

Financial Markets Senior Specialist

16 José Luis Najarro [email protected] M KPMG Peru IT Director

17Karina Kudakaeva [email protected] F

Radio Research and Development Institute


18Luis Daniel Arbulu Leon Prado

[email protected] M Xertica Labs CEO

19 Milton Vega [email protected] M Central Reserve Bank of Peru – BCRP

Deputy Manager of Payment Systems

20Oscar Miguel Graham Yamahuchi


President of the Multisectoral Commission of Financial Inclusion

CTI 10 2015A (ECSG)

AGENDA

Workshop on E-commerce for Inclusion and Competitiveness

Lima, 15-16 August 2016

Lima, Peru

Monday, August 159:00 – 9:15am

Opening Remarks:

Mr. Edgar Vásquez - Viceminister of Foreign Trade (Ministry of Foreign Trade and Tourism, Peru)

9:15 – 10:30amSession I: Session I : E-commerce and Financial InclusionThis session will give an introduction of the potential of new technologies and digital channels to reach new customers that do not have access to financial services, particularly with respect to e-payment and mobile banking. Also it will address the challenges for financial regulators.

Speakers:Mr. Joaquín Domínguez - Financial Markets Senior Specialist (IADB)

Mr. Oscar Graham - President of the Multisectoral Commission of Financial Inclusion (Ministry of Economy and Finance, Peru)10:30 – 10:50am Coffee Break10:50 – 1:00pmSession II: Panel of DiscussionThe main objective of this session is to analyze some case studies related to mobile banking and e-payment, regulatory and financial companies perspective to promote financial inclusion through e-commerce.

Moderator: Mr. Oscar Graham, President of the Multisectoral Commission of Financial Inclusion (Ministry of Economy and Finance, Peru)Panel:Ms. Astrid Cruz – Director, Government Relations (Visa)Ms. Adriana Peón – Head of SMBs Hispanic Latam (Paypal)Ms. Carolina Trivelli – General Manager (PDP)Mr. Milton Vega - Deputy Manager of the Payment System (Central Reserve Bank, Peru)

1:00 - 2:30pm Lunch

2:00 - 3:30pmSession III: E-commerce and Social InclusionThis session will provide Information about the importance of policies to promote social inclusion through the use of e-commerce.

Speakers:Ms. Gemma Corrigan- Economist on the Economic Growth and Social Inclusion Division (WEF)Ms. Karina Kudakaeva-Specialist on International legal protection (Radio Research & Development Institute, Russia)3:30 - 3:50pm Coffee Break3:50 – 5:50pmSession IV: Panel of DiscussionDuring this panel the speakers will provide an overview about the role of technology and the development of e-commerce in promoting social inclusion.

Moderator: Mr.Peter Lovelock - Director and co-Founder, Technology Research Project Corporate (TRPC)

Mr. Christian Laverdure - Director General (Innovation, Science and Economic Development, Canada)Ms. Claudia Córdova - (Ministry of Health Peru)Mr. José Luis Najarro - IT Director (KPMG)Mr. Federico Lara - Chief Technologist and Managing Director (FedEx Cross Border)

5:50 – 6:00pmLessons and conclusions from Day 1

Tuesday, August 169:00 - 9:15 amIntroduction

9:15 – 10:30amSession I: E-commerce and Competitiveness: Cloud Computing and Big Data and its impact in SMEsThis session will provide an overview on how cloud computing and data services have become important tools in the modern economy and their repercussion in business competitiveness.

Speakers:Mr. Peter Lovelock - Director and co-Founder, Technology Research Project Corporate (TRPC)Mr. Christopher Hoff - Associate in the Privacy & Cybersecurity Group (Crowell & Moring's)10:30– 10:50am Coffee Break10:50 – 1:30pmSession II: Panel of DiscussionDuring this panel the following points will be addressed: Cloud Computing benefits and difficulties for its expansion and data analytics

Moderator: Mr. Christopher Hoff - Associate in the Privacy & Cybersecurity Group (Crowell & Moring's)

Mr. Luis Arbulú – CEO, Cloud Latam PartnersMr. Francesco Fontanot - Analytics Sales Manager, IBMMs. Catherine Arrieta – Advisory Director, KPMGMr. Erick Iriarte – Senior Partner, Iriarte & AssociatesMr. Adam Stout – Research commissioned by ABAC, USC

1:30 pm - 3:30pm Lunch3:30 – 5:00pmSession III: Breakout Groups: Discussion about policies and initiatives in place in participant APEC Economies.

Review of types of policies that governments are approaching in participant Economies. It is expected that participant could share their experience about how e-commerce is treated in their own Economies based on the topics addressed in the workshop.5:00-5:30pm Coffee Break

5:30 - 6:00pm Wrap up session

Responses of Seminar Evaluation Survey

Part One: Level of agreement with the statements

No. Response

A. The objectives

of the training

were clearly defined

B. The project achieved its

intended objectives

C. The agenda

items and topics

covered were

relevant

D. The content was

well organized

and easy to follow

E. Gender issues were sufficiently addressed

during implementation

e. Comments F. The trainers/experts or

facilitators were well prepared and

knowledgeable about the topic

G. The materials

distributed were useful

g.Com.

H. The time allotted for the training was

sufficient

h. Com

1 Agree Agree Agree Agree Agree 　 Strongly Agree Strongly Agree 　 Agree 　

2 Strongly Agree Strongly Agree Strongly

Agree Strongly Agree Strongly Agree Strongly Agree Strongly Agree 　 Strongly Agree 　


Agree Strongly Agree Strongly Agree 　 Strongly Agree Strongly Agree 　 Strongly Agree 　

4 Strongly Agree Agree Strongly

Agree Strongly Agree Not addressed Agree Disagree 　 Agree 　5 Strongly

Agree Strongly Agree Strongly Agree Strongly Agree Disagree More data

examples. Strongly Agree Agree 　 Agree 　

6 Agree Agree Agree Agree Agree Strongly Agree Strongly Agree 　 Strongly Agree 　7 Agree Agree Agree Agree Agree 　 Strongly Agree Strongly Agree 　 Agree 　

No. Response

A. The objectives

of the training



intended objectives

C. The agenda

items and topics

covered were

relevant

D. The content was

well organized

and easy to follow






G. The materials


g.Com.


sufficient

h. Com


Agree Strongly Agree Strongly Agree Strongly Agree Agree Agree


Agree Strongly Agree Agree Strongly Agree Strongly Agree Strongly Agree

10 Agree Agree Strongly Agree Agree Disagree Strongly Agree Agree Agree


Agree Strongly Agree Strongly Agree Strongly Agree Strongly Agree Strongly Agree



13 Agree Agree Agree Agree Disagree Strongly Agree Agree Agree

14 Agree Agree Agree Agree Disagree Agree Agree Agree

15 Agree Agree Agree Agree Agree Agree Agree Strongly Agree


Agree Strongly Agree Strongly Agree Strongly Agree

17 Agree Agree Agree Agree Disagree Strongly Agree Agree Disagree





20 Strongly Agree Agree Agree Agree Agree Agree Disagree Agree

21 Agree Strongly Agree Strongly Agree Strongly Agree Agree Strongly Agree Agree Strongly Agree


Agree Strongly Agree Agree Strongly Agree Strongly Agree Strongly Agree

23 Strongly Agree Agree Agree Strongly Agree Agree Strongly Agree Agree Agree

24 Agree Agree Agree Agree Agree Agree Disagree Agree

No. Response

A. The objectives

of the training



intended objectives

C. The agenda

items and topics

covered were

relevant

D. The content was

well organized

and easy to follow






G. The materials


g.Com.


sufficient

h. Com



26 Agree Agree Agree Agree Agree Agree Agree Agree

27 Agree Agree Agree Agree Agree Agree Agree Agree

28 Agree Agree Agree Disagree Strongly Agree Agree Disagree Agree

29 Agree Agree Agree Agree Agree

Part Two: Views and suggestions

Participants Level of Satisfactio

n (Average)

Level of knowledge

Relevance for

his/her economy

Comments/SuggestionsNo. Responses Gender Prior After

1 F Agree Low Very high Very

2 M Strongly agree Low Mediu

m Mostly

3 M Strongly agree Low Mediu

m Somewhat The project was relevant to undestand the importance of e-commerce

4 F Strongly agree Low High Very


n (Average)

Level of knowledge

Relevance for

his/her economy


5 F Strongly agree High High Mostly

6 F Agree Low Medium Mostly

7 M Agree Medium High Mostly The project was important for skills to develop new regulation to promote e-commerce

8 M Strongly agree

Medium

Very high Mostly

9 F Strongly agree

Medium High Very

10 M Agree Medium High Mostly

11 M Strongly agree

Medium High Very

It is important to follow up the result and provide some analysis or statistics in the future.

12 F Strongly agree

Very High

Very high Very

13 M Agree Low Medium Mostly

14 M Agree High High Mostly

15 F Agree Medium High Mostly

16 M Strongly agree

Very High

Very high Very Increase discussion about e-commerce future.


n (Average)

Level of knowledge

Relevance for

his/her economy


17 M Agree Medium High Mostly Develop new policy initiatives.

18 F Strongly agree

Medium High Very

19 M Strongly agree

Medium

Medium Somewhat

20 F Agree Low High Mostly

21 F Strongly agree Low Mediu

m Very

22 F Strongly agree

Medium

Very high Mostly It is important to develop next steps for emphasize e-commerce among economy members.

23 F Agree High High Very

24 M Agree High High x The project was important to learn many things about e-commerce in a detailed way. I'm going to promote and e-commerce law.

25 M Strongly agree

Medium High Very

26 F Agree Medium High Mostly

27 F Agree Low High Not much

28 F Agree High High Mostly The project allows to share options and experiences.


n (Average)

Level of knowledge

Relevance for

his/her economy


29 F Agree Medium High Somewhat

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