air travel unit 5. review of unit reading material from textbook: travel career development 8 th ed....
TRANSCRIPT
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AIR TRAVEL
Unit 5
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Review of unit reading material from textbook:
Travel Career Development 8th ed. Authors: Gagnon,P. & Houser, S.
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The airline industry plays an integral role in many
aspects of our lives.
• There are three major categories of airline
organizations in the US:
•Major Carriers
•National Carriers
•Regional Carriers
• Define Low-Cost Carriers
Air Transportation
(Gagnon and Houser, 2005, p. 85)
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Technology: Internet Reservation ActivitiesAir Transportation
Technology plays a significant role in the success of any and all airline organizations. From yield management software, logistics systems, and customer relationship management systems, technology is without a doubt, one of the most important operational aspects of an airline.
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Air Transportation
Cities and airports served by an airline are recognized by a 3-digit code;
OAK- Oakland, CALAS-Las Vegas, NV
Tables 4.3 and 4.4 in the text have a list of domestic and international airports and
codes.(Gagnon and Houser, 2005, p. 87-88)
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Airport Hubs
• What is an Airport Hub?
• Airport operations: What if an airline does not
own a hub?
Air Transportation
(Gagnon and Houser, 2005, p. 85)
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Airfares
Domestic - Routes and classes of serviceDiscounted for demographic
groupsPromotional faresFrequent flyer programsInternational-Fare based on routingFare based on mileageNeutral units of construction(Gagnon and Houser, 2005, p. 97-98)
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Airline Industry Resources
Federal Aviation Administration: http://www.faa.gov/
IATA : International Air Transport Association
TSA: Transportation Security Administration
ATA: Air Transport Association
Air Transportation Career Guide: Bureau of Labor Statistics
Air Transportation
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References
Gagnon, P. & Houser, S. (2005) Travel career development (8th ed.). Canada: The Travel Institute
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Next Week
Ground Transportation