Candidate Presentation: A. J. Career Overview

Entrusted with processing transfer of incoming and outgoing assets for trust account valued in excess of $100K

Obtained and prepared documents to complete re-registration of stock certificates, insurance policies, savings bonds, and necessary certificates

Increased sales, retention, loyalty, maximized customer satisfaction to decrease their wait time to receive service, and was promoted due to product knowledge, expertise with billing, collection, technical support, and sales

Provided administrative support tasks: accurate entry of buying/selling trades of stock, bonds and mutual funds in computer system , answering multi-line telephone system, greeting of customers, performing accounts payable, and managing supply inventory

Education AAS, Business Management/Accounting Higher Accounting Diploma

Experience Trust Operations Assoc. 4 years

Customer Sales & Service 7 years

Office Administration 5 Years

Candidate Name:

A. J.

Presented by: Michelle Spoden

Staffing Specialist Manpower

June 2012

425 E St Germain St #103 St Cloud, MN 56304 (320) 251-1924 or (800) 321-5411 StCloud.MN@manpower.com The ability to tap the power of people with the right skills and experience can make or break a company. And that’s how Manpower can fuel your

company’s success. For more than 60 years, we’ve been at the forefront of the

world of work, giving us unparalleled expertise in

leveraging human potential and an in-depth knowledge of business evolution. We

apply our insight to create a continuum of staffing solutions designed to

enhance business agility, productivity and

competitiveness, with extraordinary results. You’ll

be set for success more than you ever thought possible.

Trust Operations Experience Customer Service Oriented Skilled Office Administrator