ajax world west i phone summit
TRANSCRIPT
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Incorporating the Apple iPhone into the EnterpriseSenthil Krishnapillai, Director of Product Management
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What enterprises want?
• What matters to IT?• Security & Management• Integration with existing infrastructure• Supportability & controlling cost
• What matters to users?• Device choices• Usability• Features and applications
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Managing and Securing the Device Life Cycle
Manage• Reprovision/reimage device
– Replacement device-same user – Repurposed device
• Redeploy software assets• Restore data (after device kill)
Prov
ision
Production
Decommission
Production
Manage• Track asset data• Update/repair software• Monitoring & self-healing• Maintain/modify device & app configuration• Distribute & update LOB data & files• Software license usage and tracking• Scheduled and automate activities• Remote Control of devices
Secure• Back-up device data• Apply patch and security updates• Enforce security policies• Monitor/track security violations/threats• Compliance activity logging
Provision
Manage• Assign group membership and policies• Configuring device for connectivity• OTA delivery of management client• Initial application deployment
Secure• Establish security policies• Initialize power-on password• Install and encrypt data on device• Install & configure AV, firewall,
port/peripheral controls
Decommission
Secure• Disable lost/stolen device – Remote kill/lock – Access violation lock – “Data fading”• Disable device, network, application
access
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Communication
• Communication Security– End-to-end encryption (SSL/TLS vs. data
encryption)– Certified against standards (FIPS 140-2..)
• Deployment Security– Behind the firewall or hosting solution• Data Staging (NOC vs no NOC)
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iPhone as enterprise device
• Communication• SSL and VPN support• Encryption libraries available
• Security• No on-device encryption support• Sandbox approach provides limited protection
• Management• Limited Security through and iPhone Web Configuration Utility• ActiveSync provides limited Support
• Deployment• Through AppStore; may not work for enterprise applications• Adhoc distribution: For internal developed applications
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Enterprise User
Enterprise User wants..
• Wireless email• Wireless PIM• Business Applications
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Wireless Email & PIM
Wireless Email• Built-in Secure IMAP Client• Exchange ActiveSync support• Custom Email client
Wireless PIM• Exchange ActiveSync• APIs to access Contacts• No APIs to access Calendar• Custom Calendar application
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Mobile Enterprise
Device Management and Security
Data DrivenApplications
• Mobile & EmbeddedSQL Database
• Mobile datasynchronization
• SQL Developers• Embedded ISVs
Mobile Platform
• 4GL RAD Tooling• Design once, deploy to multiple
devices• Message-based architecture• Mobilization of multiple applications
and business processes• Enterprises with strategic
view of mobility
Mobile Inboxof the Future
• Fast Email• Business
ProcessMobilization
• 24X7 MobileExecutive
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Approach: Inbox of the Future
• Mobilize business process and work-flow to devices using anemail-centric approach
• Medium and large enterprise have an average of 60 businessprocesses• Purchase Order Approvals• HR Requisitions• CRM Sales follow-up workflow• Expense approvals
• Consolidated in a single Inbox for seamless user experience• Increase ROI in wireless-email solution by delivering simple
processes as email messages
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Introducing Inbox of the Future
•Mobilize business process and work-flowto devices using an email-centric approach• Purchase Order approval, CRM Alerts, Notification,
Sales bid approval etc.• User can act on critical business processes in a
timely manner• Improve response time to keep business workflow
moving
•Consolidated in a single Inbox for seamlessuser experience• Leverage familiar and intuitive inbox experience• Avoid launching separate applications
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Mobile Productivity Applications
Receive Alerts
ApprovePurchase
Orders
View SalesActivities
ApproveExpenseReports
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Information Anywhere Suite
• Email and Collaboration• Secure access to email, calendar,
contacts, tasks and notes• Enterprise instant messaging and
presence services• Management
• Market-leading technology optimized formobile environments and frontline devices
• Security• Authentication and encryption services as
well as protection against lost or stolendevices
• Mobile Application Enablement• Middleware and tools to create
high-performance mobile applications toleverage the platform
Platform forStrategic Mobility
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Thank you!
For more information visit
www.sybase.com/iPhone