al sultan group brochure

Offices 1234, 11th Floor,22nd Street, Deira,Dubai, United Arab Emirates. P.O. Box 2444.

Tel: +971 44 44 44 44 Fax: +971 44 44 44 [email protected]

AL SULTAN GROUP

AL SULTAN MOBILESIS A PART OF THE AL SULTAN GROUPConnect You The World

CEO’s MEssagEAs CEO of Al Sultan Group, it’s an honor and a privilege

for me and our people to be associated with you. As you

learn more about Al Sultan mobile, I would like you to

remember that this is just a small glance at our services,

our locations and our people.

Successful working partnerships between our employees

and our customers are clearly evident when our

customers keep revisiting our stores every time they need

to upgrade or purchase a new communication device..

I would also like to extend an invitation for you to come

to visit any of our retail outlets in the region. Thanks for

your interest in The Al Sultan Group.

Mr. MOhaMMEd abO ZaalanCEO - al sultan grOup

Our COMpanyIn the last 15 years since our inception, we have witnessed

a rapid growth and with the use of technology becoming

so popular in all walks of life we have been able to be a

part of many lives in the region. The UAE mobile and

telecommunication industry is a buoyant, changing and

also a challenging market, we had to spread and adapt

quickly to different communities and emirates to keep

up with the growth and change in the region.

wE havE thE latEst prOduCtsThe Mobile device industry is a very competitive yet

dynamic industry. Changing consumer trends add to the

competition and hyperactivity of this market.

We have a product range of the best in the market and the

region catering to very individual taste and life style.

Some of the leading brands that we offer are APPLE,

Nokia, Samsung, Sony Ericsson, Motorola, HTC, Black

Berry and other Major brands.

availabilityAt Al Sultan Mobile we make it our First priority for our

loyal and new customers to have access to the latest

products or updates as soon as it has been released. We

retain our loyal customers by given them advance notice

of the availability of new devices or upgrades.

thE histOry & FOundatiOn The Sultan Group was incepted in the year 1996 in

Kuwait and after an immediate surge in business in the

mobile industry in the GCC we were required to spread

our services to the UAE in the year 1998.The HTA is in

its 22nd year of publishing high quality articles, books,

essays, documents, historical photos, and links, screened

for content, for a broad range of historical subjects.

hEad OFFiCE & businEss lOCatiOnsOur Head office is located in Deira the oldest Business Hub of the City of Dubai. The Hyper and bustling Location makes

it the center point from where all our Operation and retail management decisions are made. Al Sultan mobile has its

presence in all major business and retail communities of the Country.

aFFiliatiOns & standards We see a promising future ahead even with the down

turn of the global economy and we are confident about

realizing our corporate goals. We would like to be welcome

to this magnificent Madina Mall where we intend to offer

value and serve the consumers of this community in

Muhaisna.

partnEring with du + EtisalatWe have partnered with the 2 Main service providers in

the region to give our customers direct access to differ-

ent packages and services along with the devices that

they purchase at any of our stores. Customers also re-

ceive benefits and offers through these partnerships. Sim

cards

Our sErviCE CEntrE Our Service Centre is open 6 days a week for 12 hours

a day and plays a vital support role in our customer

satisfaction. We constantly strive for our Service Centre

teams to respond quickly and efficiently to customer

query and support.

appliCatiOn installatiOn& sOFtwarE updatEsOur Service Centre staff also provides support for

Application installation for customers to be trouble free

when installing new applications and we also provide

timely software updates to equip our customers with

updated tools to handle all their communication needs.

Our CustOMEr lOyaltyWe intend to offer the best of sales and after sales service

that is available in the region to all our customers and

thereby build customer loyalty. We are confident that our

value for money services to the customers will bring in

more and more repeat customers.

dirECt, OnlinE & digital COMMuniCatiOn

aFtEr salEs COMMuniCatiOnWe have an after sales service Center in Dubai with 5

qualified service technicians and customer support staff.

CustOMEr sErviCEAt the Sultan Group we look at customer service as

the most important area of continuous improvement

and constant management supervision. We constantly

request feedback from our consumers through various

channels and try to implement change in the way we

offer our services and the after sales service based on this

valuable information. dElivEryWe offer service and delivery to offices or homes in all

the Emirates of the UAE. We have a fleet of 5 vehicles

to support this department with pick up from homes or

offices and deliver back after service.

This Department offers some special services like –“THE

FIX AND REPAIR THE SAME DAY SERVICE”. www.youtube/sultan.group.com

www.facebook/sultan.group.com

www.twitter/sultan.group.com

[email protected]

www.sultan.group.com

Our prOduCtsWe have a product range of the best in the market and the region catering to very individual taste and life style.

Some of the leading brands that we offer are APPLE, Nokia, Samsung, Sony Ericsson, Motorola, HTC, Black Berry and

other Major brands.

Our ElitE & luxury brandsThe mobile has become a status and identity of an individual and his life style. We provide our customers with some

of the Elite and Luxury brands like : VERTU, LAMBORGHINI, FERRARI-VERTU, PORSCHE DESIGN, TAG HEUER,

MOTOROLA AURA, DIOR...etc.

CustOMising with swarOvski CrystalsThe HTA is in its 22nd year of publishing high quality articles, books, essays, documents, historical photos, and links,

screened for content, for a broad range of historical subjects. It was founded in 1990 in Mississippi and is one of the

oldest history sites on the Internet.

swarOvski wOrkshOp

MarkEting & brandingThe HTA is in its 22nd year of publishing high quality

articles, books, essays, documents, historical photos, and

links, screened for content, for a broad range of historical

subjects. It was founded in 1990 in Mississippi and is one

of the oldest history sites on the Internet.

The HTA is in its 22nd year of publishing high quality



subjects. It was founded in 1990 in Mississippi and is one

of the oldest history sites on the Internet.

thE al sultan warranty The HTA is in its 22nd year of publishing high quality

articles, books, essays, documents, historical photos.

AL SULTAN MOBILESIS A PART OF THE AL SULTAN GROUP






AL SULTAN MOBILES

IS A PART OF THE AL SULTAN GROUP

AL SULTAN MOBILES

IS A PART OF THE AL SULTAN GROUP




No: 12456

Customer’s Name

Product / Model

Serial #

Dealer’s Name

Purchase Date

Invoices Details

VIP Warranty termsV.I.P. Industries Ltd. provides Warranty on your

luggage for a period as is

mentioned on your warranty card, from the date of

purchase by the User against

manufacturing defects only. The Warranty, however,

is subject to the following

conditions:

1. This Warranty card must be duly filled in,

stamped and signed by the

authorized dealer/showroom. The card and the

relevant cash memo must be

preserved and produced along with the defective

piece.

2. The Warranty is available only if it is signed

and stamped by VIP Authorized

Dealer.

3. The defective piece must be delivered at the

User’s cost to the nearest

Authorized VIP Showroom/Dealer/Office.

4. This Warranty is not valid for :

a. Damages resulting from accidents,

mishandling, negligence,

unauthorized repair, tampering, loss of

components/accessories,

normal wear and tear, exposure to extreme heat

and temperature,



AL SULTAN GROUP


Connect You The World

WARRANTY CARD

Our pEOplEThe HTA is in its 22nd year of publishing high quality



subjects.




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lOOking FOrward- nEw nEEds & nEw tEChnOlOgiEs

deira

Jumeirah

al Qusais

al barsha

bur dubai

This concept, called SkinDisplay, employs advanced

piezoelectric technology, which stiffens materials using

electricity. In this way, you could press your finger down

on the back of your phone and the raised letters would

form an imprint that allows you to read your texts in a

more tactful manner! This technology also has rather

obvious applications to Braille reading systems for blind

people



AL SULTAN GROUP

AL SULTAN MOBILESIS A PART OF THE AL SULTAN GROUPConnect You The World

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