alan hayes strategy and engagement manager · 2015; similar numbers prioritise supporting british...

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© IGD 2016 @AlanHayes_IGD 20 th April 2016 The National Motorcycle Museum Alan Hayes Strategy and Engagement Manager

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Page 1: Alan Hayes Strategy and Engagement Manager · 2015; Similar numbers prioritise supporting British or local producers, making life easier and more convenient and improving the quality

© IGD 2016

@AlanHayes_IGD 20th April 2016

The National Motorcycle Museum

Alan Hayes

Strategy and Engagement Manager

Page 2: Alan Hayes Strategy and Engagement Manager · 2015; Similar numbers prioritise supporting British or local producers, making life easier and more convenient and improving the quality

© IGD 2016

Some of our 900+ members

Page 3: Alan Hayes Strategy and Engagement Manager · 2015; Similar numbers prioritise supporting British or local producers, making life easier and more convenient and improving the quality

© IGD 2016

Feeding Britain's Future Initiative

90% of school students say the sessions have

helped them understand how to translate

their education into skills for work

99% of young people said the skills

workshops were a good use of their time

Page 4: Alan Hayes Strategy and Engagement Manager · 2015; Similar numbers prioritise supporting British or local producers, making life easier and more convenient and improving the quality

© IGD 2016

Celebrating Food - WoW 2014 & 2015

Page 5: Alan Hayes Strategy and Engagement Manager · 2015; Similar numbers prioritise supporting British or local producers, making life easier and more convenient and improving the quality

© IGD 2016

Nutrition is a focus for IGD in 2016

NUTRITION INFORMATION

ON PACK

FOOD PROVISION IN THE

WORKPLACE REFORMULATION

Page 6: Alan Hayes Strategy and Engagement Manager · 2015; Similar numbers prioritise supporting British or local producers, making life easier and more convenient and improving the quality

© IGD 2016

Page 7: Alan Hayes Strategy and Engagement Manager · 2015; Similar numbers prioritise supporting British or local producers, making life easier and more convenient and improving the quality

© IGD 2016

Why is Sustainability so Complex?

Ecosystem degradation

Why is Sustainability so Complex?

Page 8: Alan Hayes Strategy and Engagement Manager · 2015; Similar numbers prioritise supporting British or local producers, making life easier and more convenient and improving the quality

Sustainable Development Goals Sustainable Development Goals

Page 9: Alan Hayes Strategy and Engagement Manager · 2015; Similar numbers prioritise supporting British or local producers, making life easier and more convenient and improving the quality

© IGD 2016

Page 10: Alan Hayes Strategy and Engagement Manager · 2015; Similar numbers prioritise supporting British or local producers, making life easier and more convenient and improving the quality

© IGD 2016

Economic Pressures

Image: Thinkstockphotos

The UK retail arket co ti ues to u dergo significant and permanent structural change,

competition in our sector has been fierce

Andy Clarke, CEO Asda

(Daily Telegraph 18th Feb 2016).

Page 11: Alan Hayes Strategy and Engagement Manager · 2015; Similar numbers prioritise supporting British or local producers, making life easier and more convenient and improving the quality

© IGD 2016 IGD ShopperVista, All main grocery shoppers, Aug 14 – 16th 2015

To save

money To buy

specific

products

1st 2nd 3rd

35%

Top 3 reasons for shopping more often

To get the

freshest

products 39%

32%

STORE

STORE

STORE

STORE

STORE

Smaller households

More stores available

To get the best

quality items

Difficulty planning

meals

Other reasons for shopping more often

To reduce food waste

Increasing frequency of shopping

Page 12: Alan Hayes Strategy and Engagement Manager · 2015; Similar numbers prioritise supporting British or local producers, making life easier and more convenient and improving the quality

© IGD 2016

Inflation and income

Source: ONS / IGD calculations, April 2016

Av weekly earnings is for whole economy, excluding bonuses; impact of inflation is calculated by IGD using Fisher equation; codes refer to ONS measures

-6

-4

-2

0

2

4

6

Jän

.06

Jän

.07

Jän

.08

Jän

.09

Jän

.10

Jän

.11

Jän

.12

Jän

.13

Jän

.14

Jän

.15

Ch

an

ge

, ro

llin

g 3

m o

n s

am

e 3

m y

ea

r b

efo

re (

%)

Av weekly earnings, nominal (LMSB) Impact of CPI inflation (D7BT) Av weekly earnings, real

Page 13: Alan Hayes Strategy and Engagement Manager · 2015; Similar numbers prioritise supporting British or local producers, making life easier and more convenient and improving the quality

© IGD 2016 IGD ShopperVista March 2016 page 13

Drivers of product choice

1

2

3

4

5

6

7

8

9

10

91%

67%

58%

58%

48%

47%

47%

30%

23%

19%

61%

35%

17%

29%

16%

15%

12%

8%

4%

3%

37%

20%

5%

15%

8%

4%

7%

2%

1%

Price

Quality or performance

Special offers

Taste or smell

Healthy option

Use by or sell by date

Familiar

Brand

Ease of using

Ethical or eco-friendly

Top 5 Top 2 Most Important

1% 1%

Drivers of product choice

Page 14: Alan Hayes Strategy and Engagement Manager · 2015; Similar numbers prioritise supporting British or local producers, making life easier and more convenient and improving the quality

© IGD 2016 IGD ShopperVista, all British grocery shoppers, July 2015

% of shoppers willing to pay more for..

What shoppers will pay extra for

Page 15: Alan Hayes Strategy and Engagement Manager · 2015; Similar numbers prioritise supporting British or local producers, making life easier and more convenient and improving the quality

© IGD 2016 IGD ShopperVista March 2016 page 15

Importance of ethical attributes on product choice

The welfare of animals involved

Supports local / British producers

How it has been produced

Where it has been produced

The amount of packaging

Impact on the environment

The distance it has travelled

Supports workers in developing nations

18%

20%

20%

28%

27%

27%

41%

37%

36%

37%

40%

41%

39%

45%

35%

42%

25%

26%

27%

21%

24%

19%

17%

15%

21%

17%

12%

11%

9%

9%

7%

6%

Not important Fairly important Very important Extremely important

What shoppers will pay extra for

Page 16: Alan Hayes Strategy and Engagement Manager · 2015; Similar numbers prioritise supporting British or local producers, making life easier and more convenient and improving the quality

© IGD 2016

Page 17: Alan Hayes Strategy and Engagement Manager · 2015; Similar numbers prioritise supporting British or local producers, making life easier and more convenient and improving the quality

© IGD 2016

Most shoppers take responsibility for their diets

It is esse tially up to e to follo a healthy, ala ed diet

Agree

Neither

Disagree

Source: ShopperVista, IGD Research, April 2016

Base: 1,000 main shoppers, fieldwork: August 2015

65+ year olds (80%)

AB shoppers (80%)

Page 18: Alan Hayes Strategy and Engagement Manager · 2015; Similar numbers prioritise supporting British or local producers, making life easier and more convenient and improving the quality

© IGD 2016

Many struggle to live up to their aspirations

Whi h of the follo i g state e ts ost losely refle ts you attitude to eati g ?

I always follow a healthy diet

I eat healthy foods most of the

time and treat now and again

I eat reasonabilty healty but often

have treats

I only eat healthy foods now and

again

I'm not really interested in

following a healthy diet

Source: ShopperVista, IGD Research, April 2016

Base: 1,000 main shoppers, fieldwork: August 2015

Page 19: Alan Hayes Strategy and Engagement Manager · 2015; Similar numbers prioritise supporting British or local producers, making life easier and more convenient and improving the quality

© IGD 2016

Shoppers want industry to do more

Nutritio al i fo o pa k is too diffi ult to read

Agree

Disagree

Neither

Source: ShopperVista, IGD Research, April 2016

Base: 1,000 main shoppers, fieldwork: August 2015, same legend for both charts

I do ’t elie e health lai s ade y food o pa ies

Page 20: Alan Hayes Strategy and Engagement Manager · 2015; Similar numbers prioritise supporting British or local producers, making life easier and more convenient and improving the quality

© IGD 2016

Page 21: Alan Hayes Strategy and Engagement Manager · 2015; Similar numbers prioritise supporting British or local producers, making life easier and more convenient and improving the quality

© IGD 2016

Shoppers seem open to reformulation

Top health and diet requests from

shoppers, 2015

Make healthier products more

AFFORDABLE (66%)

REFORMULATE products to make them

healthier (37%)

REMOVE the least healthy products

from sale (29%)

Put CLEARER nutritional info on label

(28%)

GROUP healthy products together in-

store (25%)

Page 22: Alan Hayes Strategy and Engagement Manager · 2015; Similar numbers prioritise supporting British or local producers, making life easier and more convenient and improving the quality

© IGD 2015

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Source: http://www.j-sainsbury.co.uk/media/2477295/sainsbury_s_closer_to_customers_report.pdf , IGD Shopper Vista shopper trends Q1 2015

“When asked to rate the importance of various responsible business activities, over a third of the consumers we surveyed (35 per cent) said

their top priority was supermarkets helping them to waste less food.

Breaking this down further, over three-quarters of the consumers who cited

this as one of their priorities did so for

financial reasons (77 per cent). In other words, they saw it as a means of

managing their household budget.

Or as one consumer put it: “The cost of living is going up

and my income isn’t, so I can’t afford to be wasting food.”

Only a small minority of consumers (2 per cent) prioritised supermarkets

helping them to waste less food because they felt it would be better for the

environment.”

Shoppers continue to utilise the savvy shopping tactics that have

served them over recent years. Reducing food waste remains a

core moneysaving tactic for around half of shoppers of all types.

This has changed little since 2014

There is little change in focus on non price related attributes in

2015; Similar numbers prioritise supporting British or local

producers, making life easier and more convenient and improving

the quality of products that they buy

The food waste angle

Page 23: Alan Hayes Strategy and Engagement Manager · 2015; Similar numbers prioritise supporting British or local producers, making life easier and more convenient and improving the quality

© IGD 2015

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Page 25: Alan Hayes Strategy and Engagement Manager · 2015; Similar numbers prioritise supporting British or local producers, making life easier and more convenient and improving the quality

© IGD 2015

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Page 26: Alan Hayes Strategy and Engagement Manager · 2015; Similar numbers prioritise supporting British or local producers, making life easier and more convenient and improving the quality

1. Stewardship not exploitation of resources

2. Think systemically, certainly beyond your

function and operational boundaries

3. Have ambition for the future and inspire

others

4. Envision our food industry fit for the 21st

century

5. Design out waste everywhere

6. Deploy renewable energy

Considerations