albaad wipes away international businessmanagement challenges with sap and ibm
TRANSCRIPT
8/3/2019 Albaad wipes away international businessmanagement challenges with SAP and IBM
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The Challenge
Fast-growing company Albaad,
which specializes in cosmetic,
hygienic and medical wipes,
needed to control costs
and understand business
performance as the company
expanded internationally. Central infrastructure, though, was not
keeping pace with business needs.
Users suffered from long wait
times to produce reports, and in
some cases application failures.
Little by little, the advantages of
a centralized ERP solution were
being lost as users resorted to
locally created databases and
spreadsheet-based analysis.For example, without accurate
inventory data, manufacturing
planning was no longer meeting
sales expectations, and production
efficiency was impacted.
Albaad wipes away international business
management challenges with SAP and IBM
we know
they know
Overview
The Solution
Albaad refreshed its server
infrastructure, selecting IBM
System x including x3650 M2,
x3550 M3, x3550 and x3400
servers, powered by Intel Xeon
Processor 5000 series processors,
IBM System Storage disk and tape data storage. The infrastructure
runs SAP ERP solutions, including
financials, controlling, materials
management, purchasing
management, production planning,
and sales and distribution
components, hosted, maintained
and managed by IBM Global
Technology Services under a five-
year contract.
The Benefits
Technical performance, reliabili ty
and scalability issues have been
solved, boosting staff productivity
and ensuring the availability of
precious company information.
New corporate acquisitions can be
migrated easily and swiftly to the
standardized SAP application and infrastructure landscape, ensuring
integrated business information is
available for improved business
control and management.
Key Solution Components
Industry: Manufacturing,
Healthcare
Applications: SAP ® ERP
components, including financials,
controlling, materials management,
purchasing management,
production planning, and sales and distribution
Hardware: IBM ® System x ®
including x3650 M2, x3550 M3,
x3550, x3400, x346, x335, and
x336 servers powered by Intel ®
Xeon ® Processor 5000 series
processors, IBM System Storage ®
DS3400 and IBM System Storage
TS3100 tape server
Software: Microsoft ®
Windows ®
Server, Microsoft SQL Server
Services: IBM Global Technology
Services
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capacity. The company needed to solve
these technical problems, which were
impacting business users.
The central infrastructure was not
keeping pace with business needs.
Little by little, the advantages of a
centralized ERP solution were being
lost as users resorted to locally
created databases and spreadsheet-
based analysis. For example, without
accurate inventory data, manufacturing
planning was no longer meeting sales
expectations, and production efficiency
was impacted.
Rafi Shamir, Operational and IT
Manager, explains, “Productivity was
affected, and valuable insight on
company performance was potentially
being lost. Users were sometimes
losing their connection to the SAP
applications, and the ability to extractuseful business information was
severely constrained.”
Rethinking the IT strategy
Albaad had chosen to outsource its
IT infrastructure, maintenance and
application support for its SAP ERP
solutions, in a five-year contract. At
renewal, the company was able to
reconsider its IT strategy, hardwareplatform and SAP applications.
Rafi Shamir says, “We originally
selected the outsourcing route because
maintaining an SAP ERP landscape and
the supporting infrastructure requires
a great deal of expertise. For example,
training and retaining SAP BASIS
personnel is an expensive occupation.
We prefer the outsourcing strategybecause for Albaad it is a cheaper, more
secure option than trying to become
SAP application and infrastructure
experts ourselves.”
“We compared tender offers from several
hosting providers, and the IBM proposal shone
out in terms of strengthin depth and quality of capability.”
Rafi Shamir, Operational and IT Manager,
Albaad
Albaad, headquartered in Israel,
produces a wide range of wipes, for
cosmetic, health, personal hygiene,
professional healthcare and related
markets. Principal manufacturing
operations are based in Israel,
Germany and the USA, and the
company has market presence in
more than 20 countries.
Albaad manufactures own-label wipes
for customers such as supermarket
groups and pharmaceutical brand
owners. A combination of innovation,
quality and cost-efficiency has helped
Albaad to become a global leader in
its market space.
Having used SAP ERP applications
for some years, the number of users,
total data volumes and transaction
workload had gradually increased.
As a result, Albaad’s users weresuffering from long wait times to
produce reports and slow system
response. After five years, the existing
IT infrastructure had reached the end
of its effective life, and had reached
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Albaad controls its enterprise-wide
operations with a wide range of SAP
ERP applications, including financials,
controlling, materials management,
purchasing management, production
planning, and sales and distribution.
Some 180 people access the SAP
solutions, creating a total of around
1.7 TB of production data, and general
business applications such as email,
Microsoft Active Directory and file
services are supported by the same
infrastructure.
At the outsourcing contract renewal
date, Albaad took the opportunity
to refresh the server infrastructure
in readiness for an upgrade to the
latest editions of its SAP software,
and make the transition to 64-bit
operating systems. This would allow
the company to significantly increase
the workload capacity of the individualservers, with a smaller number of
processors supporting a larger total
transaction throughput, offering
potential software license fee savings,
improved data center efficiency and
reduced system management costs.
For the core SAP applications, Albaad
chose the IBM System x platform,
implementing x3650 M2 servers,hosted by IBM Global Technology
Services. For line-of-business
applications, Albaad deployed IBM
x3550 M3, x3550, x3650, x3400,
x346, x335, and x336 servers,
powered by Intel Xeon Processor 5000
series processors in-house.
Servers powered by the highly
intelligent and massively scalableIntel Xeon processor series offer a
dramatic increase in performance and
efficiency. Built to handle demanding
applications and workload, the Intel
Xeon processor series delivers
a quantum leap in enterprise
computing performance. The Intel
Xeon processor 5000 series with a
Nehalem Microarchitecture, helps
achieve near-native performance
and near-linear scalability for SAP
ERP, to help lower IT costs and
increase agility without compromising
performance. With automated
energy-efficiency features, the Intel
Xeon processor 5000 series also
scales energy usage to workload
requirements, delivering optimal
performance/watt.
For data storage, backup and
archive, Albaad selected IBM System
Storage DS3400 and IBM System
Storage TS3100 disk and tape
servers supporting a total of 5 TB of
production data.
Boosting business performance
The refreshed IT infrastructure
provides a stable, high-performance
system landscape that has
immediately addressed Albaad’s
productivity issues. SAP application
dialog response delays have been
cured. Reports that had taken several
hours to produce are now returned
within, typically, 30 minutes.
Choosing to outsource to IBM
At a strategic level, the IT
infrastructure now acts as an
enabling service that serves the
company’s business ambitions. For
example, when Albaad acquired
a new business, the new data and
processes were able to be was
migrated to the shared infrastructurefrom the previous in-house systems to
the SAP landscape rapidly and easily,
without requiring system upgrade or
change.
“By outsourcing our server infrastructure
and applicationmaintenance to IBM
Global Technology Services’ outsourcing services... We are able
to exploit the benefits of the SAP applications tothe maximum, looking
for ways to optimize processes, reduce costs
and develop newmarkets.”
Rafi Shamir, Operational and IT Manager,
Albaad
TECHNICAL LANDSCAPE
Servers: IBM System x including x3650
M2, x3550 M3, x3550, x3400, x346,
x335, and x336 servers powered by
Intel Xeon Processor 5000 series
processors, IBM System Storage
DS3400 and IBM System Storage
TS3100 tape server.
Software: SAP ERP components,
including financials, controlling,
materials management, purchasing
management, production planning,and sales and distribution. Microsoft
Windows Server, Microsoft SQL
Server.
8/3/2019 Albaad wipes away international businessmanagement challenges with SAP and IBM
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“With integrated SAP solutions hosted on
IBM technologies and managed by the IBM team, Albaad has the
enterprise-wide viewof skills, inventory and
manufacturing thatwill enable us to takethe next steps in its
international businessexpansion.”
Rafi Shamir, Operational and IT Manager,
Albaad
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“Before we committed to the
agreement with IBM, we examined
the business case for both in-house
and hosted solutions. The IBM
proposal offered lower total costs,
as it avoids the need to build and
manage a server room, train and
retain BASIS consultants or database
administrators, and the associated
systems and application management
costs,” says Rafi Shamir.
“We compared tender offers from
several hosting providers, and the IBM
proposal shone out in terms of strength
in depth and quality of capability.
Rather than sending us a generic
hosted offering, IBM proposed a
tailored solution based on Albaad’s
specific requirements, and was able
to demonstrate its ability to deliver
worldwide SAP application and BASIS
support.”
Looking to the future
With the IBM System x infrastructure in
place, Albaad is positioned to migrate
to the latest editions of SAP ERP
applications.
Rafi Shamir comments, “By
outsourcing our server infrastructure
and application maintenance toIBM Global Technology Services’
outsourcing services, we have
gained the ability to concentrate on
the business opportunities rather
than spend time on hardware and
functional maintenance, or invest in
BASIS skills. We are able to exploit the
benefits of the SAP applications to the
maximum, looking for ways to optimize
processes, reduce costs and developnew markets.
“The next steps are to implement the
latest editions of SAP ERP solutions,
and we will add SAP ERP Human
Capital Management. It makessense for Albaad to integrate our
people management with business
management, as we need to track,
for example, their training for specific
work areas that meet ISO 14000
and ISO 9000 requirements for
manufacturing. With integrated SAP
solutions hosted on IBM technologies
and managed by the IBM team,
Albaad has the enterprise-wide viewof skills, inventory and manufacturing
that will enable us to take the next
steps in its international business
expansion.”