albrecht euro p_com2012_participatorybudgeting
DESCRIPTION
Presentation held at the 2012 EuroPCom conference in Brussels, 18 October 2012 on online participatory budgeting as a way of engaging citizens in cooperation with public administrationTRANSCRIPT
Engaging Citizens
in Online Participatory Budgeting
Dr. Steffen Albrecht
EuroPCom 2012 – 3rd European
Conference on Public Communication
Brussels, 18. October 2012
OPEN GOVERNMENT transparent | participatory | collaborative
flickr.com/wwarby | CC BY 2.0
campaigning
petitioning
consultations
participatory budgeting transparency
urban planning
idea generation
crowdsourcing
reporting facilities
contact forms
public relations
policy evaluation
open data
voter information systems conflict mediation citizen initiative
complaints management
policy simulation
Q&As
argumentation support
campaigning
petitioning
consultations
participatory budgeting transparency
urban planning
idea generation
crowdsourcing
reporting facilities
contact forms
public relations
policy evaluation
open data
voter information systems conflict mediation citizen initiative
complaints management
policy simulation
Q&As
argumentation support
initiated by public administration initiated by civil society
campaigning
petitioning
consultations
participatory budgeting
transparency
urban planning
idea generation crowdsourcing
reporting facilities
contact forms public relations
policy evaluation
open data
voter information systems
conflict mediation citizen initiative
complaints management
policy simulation
Q&As
argumentation support
info
rmati
on
–in
volv
em
en
t –
coopera
tion
initiated by public administration initiated by civil society
campaigning
petitioning
consultations
transparency
urban planning
idea generation crowdsourcing
reporting facilities
contact forms public relations
policy evaluation
open data
voter information systems
conflict mediation citizen initiative
complaints management
policy simulation
Q&As
argumentation support
info
rmati
on
–in
volv
em
en
t –
coopera
tion
initiated by public administration initiated by civil society
participatory budgeting
long-term,
repeated engagement of citizens
on central, yet complex issues
How to attract citizens?
(necessary to legitimate the results)
- Promote the initiative broadly
- Target hard-to-reach groups
- Multiple channels, focus on Internet
- Low thresholds for participation
Don‘t expect too much (1% of inhabitants is much)!
Don‘t promise more than you can deliver!
Lessons learnt …
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Part. Com. Votes
How to attract citizens?
(necessary to legitimate the results)
- Promote the initiative broadly
- Target hard-to-reach groups
- Multiple channels, focus on Internet
- Low thresholds for participation
Don‘t expect too much (1% of inhabitants is much)!
Don‘t promise more than you can deliver!
Lessons learnt …
Lessons learnt …
How to move from information to cooperation?
- Long-term, repeated engagement
- Foster relations with citizens and interest groups
- Combine information, dialogue and monitoring of
results
- Translate budget information for citizens
- Adapt to local circumstances
- Transparency throughout the process
Lessons learnt …
How to move from information to cooperation?
- Long-term, repeated engagement
- Foster relations with citizens and interest groups
- Combine information, dialogue and monitoring of
results
- Translate budget information for citizens
- Adapt to local circumstances
- Transparency throughout the process
Lessons learnt …
How to deal with conflicts?
(always expect conflicts to show up)
- Communicate that representative procedures are not
substituted, but complemented
- Actively recruit for balanced participation
- Make all conditions transparent
- Install professional facilitation (neutral stance)
Do not underestimate conflicts within
administration and conflicts about legitimacy!
http://tiny.cc/pbmapping
ACT!
SHARE!
IMPROVE!
flickr.com/wwarby | CC BY 2.0
Further information
Dr. Steffen Albrecht
+49 30 200 540 260
www.zebralog.com
@zebralog
www.buergerhaushalt.org
(international version to launch January 2013)