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    Asset/Liability Management Certification

    Training Program

    Day 4 Session 2

    Presented by:

    Leonard Matz

    February 7-10, 2012

    www.sheshunoff.com

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    Topics for This Session

    2

    1. Making ALCO effective.

    2. Best practice IRR reporting.

    3. Contents of a best practice IRR policy.

    4. Oversight, internal controls and audit.

    5. Review Q&A

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    Making ALCO Effective

    3

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    4

    Flawed Decision Making

    The non-decisionlets just debate the rateoutlook

    Wishful thinking the problem will go away

    Delayed decision makinglets have anothercommittee meeting before we act

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    Asset / Liability Committee (ALCO)

    Two reasons why a committee is at the center of rate risk management:

    1. Many of the risk management issues requires the CEOs and CFOs

    attention and also have strategic ramifications

    2. Typically the CEO and the CFO lack day to day familiarity with all f the bank

    activities impacting the risks

    ALCOs mission should include:

    1. To be responsible for setting interest rate risk limits, developing interest rate

    risk strategies, and making sure that the bank stays within these limits

    2. Setting investment portfolio strategy is another responsibility that often falls

    under the ALCO umbrella

    3. Liquidity management

    5

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    ALCO Membership

    Membership should include senior managers from each major lending,

    investment, deposit, and funding area in the bank.

    The following bank functions should be represented on ALCO:

    Chief Executive Officer

    President

    Chief Financial Officer

    Treasurer

    Senior Investment Officer

    Asset/Liability Manager

    Senior Credit Officer

    Senior Branch Officer

    Senior marketing Officer

    6

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    7

    Poor Delegation of Risk Management Authority

    Confusion among managers as to which person or which

    department is responsible for aspects of risk measurement,management, or oversight.

    Lack of an owner responsible for all aspects of risk positions.

    Policy restrictions that focus on actions rather than on risks.

    Ambiguous delegation of authority. For example, insufficientdistinction between responsibility for final approval,responsibility for review, and responsibility for activemeasures.

    Delegation of responsibility without authority.

    Delegation of responsibilities to one or more committeeswithout making the committee chairman or some other officerresponsible.

    Duplicative, redundant, or overlapping delegations ofauthority.

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    8

    Characteristics of Ineffective AL Committees (1)

    The chief executive officer does not attend

    meetings.

    ALCO members are unsure of what the ALCO is

    required to accomplish.

    ALCO members are uncomfortable with the validity

    of the risk information presented.

    The agenda is cluttered with review items, leaving

    insufficient time for decisions and providing a lot of

    excuses to avoid making decisions.

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    9

    Characteristics of Ineffective AL Committees (2)

    Risk reports provided to committee members are

    too voluminous, complex, or late to support

    informed decision making.

    Too much time is spent discussing the current

    interest rate and economic outlook instead of

    alternative management decisions.

    ALCO discussions are dominated by the individuals

    directly responsible for monitoring IRR exposure.

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    10

    Characteristics of Ineffective AL Committees (3)

    Risk management decisions are not implemented.

    The results of previous decisions are not measured.

    The only managed portion of the banks IRR and

    liquidity risk is the risk in assets, liabilities, or off-

    balance sheet positions that are managed inTreasury.

    Risk management decisions are made in response

    to the present situation and short-term objectives.

    Longer term strategic considerations are given littleor no thought.

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    11

    Characteristics of Ineffective AL Committees (4)

    Management of the banks liquidity position is

    inconsistent with policy guidelines adopted by the

    ALCO.

    The profitability and riskiness of key loan and

    deposit products are not monitored by the ALCO.

    New loan and deposit products or new variations of

    existing loan and deposit products are introduced

    without ALCO discussions about their risk

    characteristics.

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    12

    ALCO Functions and Responsibilities

    1. Select IRR and liquidity measurement systems and

    methodologies.

    2. Select the rate risk variables that the bank believes

    best describe the rate risk.

    The ALCO has to choose whether it is concerned aboutmost likely rate changes or other potential rate changes

    and how those potential rate changes will be selected.

    The ALCO must also choose whether it is concerned with

    changes in projected net income, projected economic

    value of equity, etc. (selection of the dependentvariables).

    3. Select liquidity scenarios and stress levels.

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    13

    ALCO Functions and Responsibilities

    4. Establish specific limits on the acceptable level of

    risk on a consolidated basis and recommend those

    limits to the board for its approval and for

    incorporation into the policy. In addition, the ALCO

    may establish less-official limits that are more

    restrictive than limits established in the policy.(More restrictive limits may be established when

    circumstances require a temporary change.) From

    time to time, the ALCO may want to recommend

    changes in limits established by the board ofdirectors

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    14

    ALCO Functions and Responsibilities

    5. Regularly review analysis of the banks exposure to

    adverse consequences from rate changes. Eventhough the projected exposure may be within policylimits, the ALCO may decide that actions should beundertaken to change this exposure. In addition toresponses to changes in rate expectations, ALCO

    may want to change the banks IRR exposurebecause other changes, such as poor earnings, makeit appropriate to temporarily reduce the banksexposure to rate risk.

    6. Regularly review analysis of the banks exposure toliquidity risk under defined stress scenarios. Identifypotential vulnerabilities and respond as appropriate.

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    15

    ALCO Functions and Responsibilities

    7. Review reports indicating whether previous ALCO

    decisions were implemented, the extent to which

    previous ALCO decisions resulted in the intended

    changes to the banks IRR exposure, and whether IRR

    exposure limits have been exceeded.

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    16

    ALCO Functions and Responsibilities

    8. The ALCO must also keep minutes of all meetings. This

    rule should hold for informal meetings as well as formal

    meetings. Also, outside auditors and bank examiners

    usually review ALCO minutes, and they expect to see a

    complete record. ALCO minutes do not have to be

    lengthy or unusually detailed. At a minimum, theminutes should identify:

    When the meeting was held

    Who attended

    Major topics discussed

    Specific decisions made

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    17

    Sample ALCO Agenda

    10:00-10:15 Status Reports

    1. Minutes of prior meeting.2. Review of implementation status of decisions

    from prior meeting.

    3. Review of any policy violations, proceduralproblems, etc.

    10:15-10:30 Review of Historical Information

    4. Review of the trend in rate risk exposure levels.5. Review of the trend in related information, such

    as liquidity and capital ratios.

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    18

    Sample ALCO Agenda

    10:30-10:40 Competitive Situation6. Review of relevant competitive information,

    such as deposit rates.

    7.Analysis of current loan and deposit strategies,planned promotions, securitizations in process,

    and other planned changes.

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    19

    Sample ALCO Agenda

    10:40-11:10 Current Risk Assessment

    8. Current rate risk exposure and projection measures(model reports of EVE andEAR for a range of possible future interest rates).

    9. Current rate outlook/forecast.

    10.Confidence level in current rate outlook.

    11.Comparison of current rate risk exposure to board-

    approved limits and to ALCOsmost recent target.

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    20

    Sample ALCO Agenda

    11:40-11:50 Related Issues

    16. The impact of the current and targeted rate risk

    exposure on the banks capacity to

    meet its budget.

    17. The adequacy of current liquidity.

    18. The impact of the current and target rate risk

    exposure on liquidity risk levels.

    11:50-12:00 Open Discussion

    12:00 Noon Adjourn

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    Five Steps for Sound Decision Making

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    AGENDA ITEM COMMENT NEEDED INPUT

    Review IRRperformance history.

    Goals: Provide background Reinforce connectionbetween ALCO decisionsand banks financial

    performance Ensure that prior ALCOdecisions were implemented

    (oversight)

    History (e.g., past 12 months)of banks IRR exposure and

    of rate movements Performance of margin, netinterest income, economicvalue, etc.

    Review current IRR

    exposures.

    Enables the ALCO tocompare with limits

    Exposure reports (exposuresvs. limits)

    Determine rate outlook. Steps: Select base case scenario,highlighting expectations

    vis--vis types of rate

    change Determine analystsconfidence in base case Articulate and documentlogic

    Economic and market data

    Decide on IRR

    positions.

    Expressed in same terms asexposures are measured(including as a percentage of

    limit)

    Output: decision summary

    Determine basic

    implementation

    strategy and delegate

    implementationresponsibility.

    This usually takes the formof on-balance sheet and/or

    off-balance sheet actions to

    alter the banks riskexposure profile

    Source: Adapted from a table developed by J. Kimball Hobbs.

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    Best Practice IRR

    Reporting

    22

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    Best Practice ALCO Reports

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    Good ALCO reporting has fourcharacteristics:

    It must include all of the

    information that decision makersneed.

    It must clearly call attention to the

    most important issues.

    It must be timely.

    It must be actionable.

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    What do Risk Managers Need to See?

    24

    Compliance with Risk Exposure Limits.

    Non-limit policy violations.

    Current exposures.

    History. Information that relates current risk

    exposures to exposures in prior time periods and to

    prior risk management decisions provides both

    context and continuity.

    Support for new decisions. The package should alsocontain economic data or forecasts to help guide

    ALCO members.

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    US Interagency Requirements

    Reportable items may include but are not limited to:

    cash flow gaps,

    cash flow projections,

    asset and funding concentrations,

    critical assumptions used in cash flow projections,

    key early warning or risk indicators,

    funding availability,

    status of contingent funding sources, or collateral usage,

    the use of and availability of government support, such as lending

    and guarantee programs, and implications on liquidity positions,particularly since these programs are generally temporary or

    reserved as a source for contingent funding.

    Format revised.

    25

    Interagency Policy Statement on Funding and Liquidity Risk

    Management, Paragraph 20, March 2010

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    Management Reports

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    Multiple levels of details

    Focus on key metrics

    Appropriate aggregation

    Appropriate disaggregation currencies

    Clarity for non-specialists

    Flexible content special situations and topicsreviewed infrequently

    Flexible frequency for scenarios

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    Advice for ALCO Packages

    28

    An executive summary is a big help for busymanagers.

    Report formats should be uncluttered, emphasizing

    graphs and simple tables.

    Use color to highlight key information.

    Use the same description each time you prepare a

    package, and show the history for each major

    exposure as a line graph.

    Try to keep supporting detail in appendices.

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    More Focused ALCO Reporting and Risk Dashboards

    29

    Percentage Point Variance

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    Percentage Point Variance

    Under Various Rate Scenarios

    30

    EARNINGS AT RISK

    Rising Interest Rate ScenarioFlat Rat

    Scenario Declining Interest Rate Scenario

    Up 300 bp Up 200 bp Up 100 bp No change Down 100 bp Down 200 bp Down 300 bp

    Business

    strategy 1:5.41%

    Business

    strategy 2:

    3.76%

    Business

    strategy 3:2.17%

    Base case

    strategy:0.0%

    Business

    strategy 4:-2.44 %

    Business

    strategy 5:-5.14%

    Business

    strategy 6:-7.97%

    Source: BancWare ALM 5

    Comparisons of Risk Limits

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    Comparisons of Risk Limits

    and Measured Exposures

    31

    -200

    -150

    -100

    -50

    0

    50

    100

    150

    200

    Q0 Q1 Q2 Q3 Q4 Q5 Q6

    NetInterestIn

    come

    rates rise no change rates fall

    Trend in Net Income:

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    Trend in Net Income:

    Actual Plus Four Projected Scenarios

    32

    20

    25

    30

    35

    40

    45

    50

    1Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q

    NetInterestIncome

    Actual

    Declining

    Rising

    Budget

    Current

    Forecast

    Sample Output of Economic Value

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    Sample Output of Economic Value

    Simulation Model Interest Rate Scenario(in thousands of dollars)

    33

    Down 300 bp Down 200 bp Down 100 bp Base Case Up 100 bp Up 200 bp Up 300 bp

    PV of Assets 606,537 589,107 574,333 560,866 548,097 536,172 524,713

    Percent Change 8.14% 5.04% 2.40% 0 -2.28% -4.40% -6.45%

    PV of Liabilities 491,109 484,877 478,866 472,727 466,530 460,391 454,413

    Percent Change 3.89% 2.57% 1.30% 0 -1.31% -2.61% -3.87%

    PV of Equity 115,429 104,230 95,467 88,140 81,567 75,781 70,300

    Percent Change 30.96% 18.26% 8.31% 0 -7.46% -14.02% -20.24%

    Source: BancWare ALM 5

    Comparisons of Risk Limits

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    Comparisons of Risk Limits

    and Measured Exposures

    34

    -35%

    -30%-25%

    -20%

    -15%

    -10%

    -5%

    0%

    5%

    10%

    15%

    -300 -200 -100 Base

    Case

    100 200 300

    Policy Limit

    - all months

    % Value at Risk

    June 200X% Value at Risk

    September 200X

    % Value at Risk

    March 200X

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    Products Ranked by Economic Value Sensitivity(for a 200-basis point decrease in rates scenario)

    35

    No Change in Rates Down 200 Basis Points Scenario

    Economic Value Economic Value Change PercentageChange

    Fed Funds Sold 8,936 8,939 3 0.03%

    Personal Loans Floating 5,070 5,074 4 0.08%

    US Treasuries Treasury 17,239 17,295 56 0.33%

    US Treasuries Fixed 17,080 17,181 100 0.59%

    Commercial Loans - Floating 111,440 112,235 795 0.71%

    CDs LT 100k 71,252 71,842 590 0.83%

    Personal Loans - Fixed 24,774 25,009 235 0.95%

    Commercial LOC 61,924 62,602 678 1.10%

    Agencies 21,225 21,544 319 1.50%

    CDs GT 100k 193,918 197,620 3,703 1.91%

    Municipals 9,167 9,357 190 2.07%

    Savings Accounts 19,193 19,872 679 3.54%

    NOW Accounts 33,537 34,723 1,186 3.54%

    ARMs 79,150 82,242 3,092 3.91%

    Money Market Accounts 74,620 77,840 3,220 4.32%

    Lines of Credit 25,007 26,161 1,153 4.61%

    Commercial Loans Fixed 97,334 107,325 9,991 10.26%

    Mortgages 23,507 29,302 5,794 24.65%

    MBS 23,012 28,842 5,830 25.33%

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    Just Because We Can, Doesnt Mean We Should

    36

    24

    moderate confidence -- rates up

    moderate confidence -- rates down

    low confidence

    or no direction

    high confidence -- rates down

    AssetSensitive

    LiabilitySensitive

    % of limit

    high confidence -- rates up

    12-month history of position-taking, expressed as % of limit

    IRR Position History

    (% of Limit)

    prior 12 months

    100

    80

    20

    -20

    0

    -80

    -100

    x

    recommended

    target

    Sample ALCO Report

    Improving Rate Risk Disclosure: Bank of Americas Are More

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    Improving Rate Risk Disclosure: Bank of America s Are More

    Realistic

    37

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    Contents of a Best

    Practice IRR Policy

    38

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    Five Good Reasons to Have A Formal, Written Policy

    1. Bank examiners require it2. The policy communicates managements intentions and rules to

    everyone involved in the process

    3. Establishes specific objectives and responsibilities

    4. Establishes priorities for goals

    5. Helps establish goal congruence and coordination throughout the

    bank

    39

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    General Qualities for Effective Policies

    40

    Policy provisions should be specific enough to achieve the banks

    goals.

    The policy should not include excessive detail. Confine most details

    to either policy appendices or procedures manuals.

    The best policy provisions provide clear, focused, and practical

    guidance.

    Policies should delegate responsibility for developing procedures or

    assumptions rather than dictating the procedures or assumptions.

    The best policies are customized to the financial institutions

    resources, markets and strategies.

    The best policies are living documents.

    Policies must reflect constraints resulting from legal entity structure,

    regulations and international activities.

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    Policy Perspectives

    41

    Strategic risk management how muchliquidity risk, measurement and managementconditions, etc.

    Tactical risk management what to do about

    liquidity risk in todays bank and marketconditions.

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    Rate Risk Policy Scope and Content.

    42

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    Why Do We Need a Formal IRR Policy?

    43

    1. Bank regulators require it. Necessary but notsufficient.

    2. A more important reason to have a policy is that itcommunicates managements intentions and rules toeveryone involved in the process. If you dont knowwhere you are going, any road will take you there.

    3. The policy establishes specific objectives andresponsibilities. Creating the policy forces managersand directors to identify their objectives and to assign

    responsibilities.

    4. The policy establishes priorities for goals..

    Eleven Elements of An

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    Eleven Elements of An

    Effective IRR Policy

    44

    1. Frequency and Method for Monitoring Interest Rate Risk

    Exposure

    The IRR policy should address which methodsthe bank uses to measure and monitor rate risk,

    How is interest rate risk defined (earnings or

    value).

    What target of rate risk exposure is the bankaiming to manage?

    What time frame(s) or time horizon(s)?

    How often is rate risk measured?

    Eleven Elements of

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    Eleven Elements of

    An Effective IRR Policy

    45

    2. Rate Risk Exposure Limits Consistent with risk appetite. (Managing

    to risk neutral or positioning?)

    Appropriate given the banks risk

    management expertise? Consistent with path to the exit.

    Li it f St T t ( t h k ) M d t

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    Limits for Stress Tests (rate shocks) are Mandatory

    46

    Management should establish limits, triggers, or thresholds for stress

    scenarios in order to compare risk measurement results with theinstitutions risk tolerance. Typically, institutions establish a set of

    stress scenarios as part of the regular IRR assessment process. Long-

    standing supervisory guidance provides that an appropriate limit

    system should permit management to control IRR exposures, initiate

    discussion about opportunities and risk, and monitor actual risk takingagainst predetermined risk tolerances. Risk measurements and limits

    generally focus on the level of volatility on earnings and capital.

    Source:Answer to Question 7, Interagency Advisory on Interest Rate

    Risk Management Frequently Asked Questions, January 12, 2012, pages

    5 and 6.

    Eleven Elements of

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    Eleven Elements of

    An Effective IRR Policy

    47

    3. Clear Identification of Authority/Responsibility

    The policy should clearly identify the authority andresponsibility for specific elements of rate risk managementand oversight. Individuals and committees responsible formaking rate risk management decisions should be identified.

    IRR policies typically include many specific requirements forthe creation and operation of an ALCO. A sample list of IRRpolicy specifications for an ALCO includes:

    ALCO membership

    ALCO duties and responsibilities

    How often the ALCO should meet

    Decision-making authority of the ALCO

    Form of reports from the ALCO to senior managementand the board

    Frequency of required reports from the ALCO

    Eleven Elements of

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    e e e e ts o

    An Effective IRR Policy

    48

    4. Reporting

    The rate risk management policy must specifyand describe required reports. An accurate,informative, and timely management reportingsystem is essential for both monitoring and

    managing rate risk exposure.

    The policy should identify what position ordepartment is responsible for preparing reports.

    The policy should stipulate the frequency ofreporting.

    Eleven Elements of

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    An Effective IRR Policy

    49

    5. Acceptable and Unacceptable Courses of Action for ManagingInterest Rate Risk

    Major hedging strategies and risk management actions,such as the use of derivatives, should be authorized by thepolicy.

    The IRR policy should define:

    When capital markets hedging is permitted.

    How much capital markets hedging is permitted. What hedging instruments are acceptable.

    Hedge limits by instrument.

    What department or area in the bank is responsible forusing capital markets hedge instruments.

    What hedging strategies are acceptable. How hedging activities will be reported, to whom they

    must be reported, and how often they must be reported.

    What controls will be required.

    Eleven Elements of

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    An Effective IRR Policy

    50

    6. Measures to Take to Monitor Compliance with the IRR Policy

    Regular reports of compliance with all policy provisions,especially limits are necessary.

    The policy should identify:

    who prepares compliance reports,

    who receives compliance reports and how often is compliance reported.

    Last but not least, some independent report of compliancewith the IRR policy is a good idea. The policy might, forexample, require the audit department to make an annual

    review and report of compliance with policy provisions.

    Eleven Elements of

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    An Effective IRR Policy

    51

    7. Measures to Test the Accuracy of Data,Assumptions, and Calculations Used in the RateRisk Measurement Process

    Data reconcilement

    Date testing (exception trapping) and scrubbing Assumption validation/backtesting

    Model audits

    Eleven Elements of

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    An Effective IRR Policy

    52

    8. Measures to Test the Accuracy of Estimated orProjected Exposure to Changes in PrevailingInterest Rates

    It is also important to establish procedures forperiodic comparisons of forecasted rate

    sensitivity with actual changes in the banksincome or EVE after subsequent rate changes.The term backtesting mainly refers to this typeof output verification. EVE backtesting is limitedto outputs for which there is a corresponding,

    observable market price.

    Eleven Elements of

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    An Effective IRR Policy

    53

    9. Measures to Test the Effectiveness of Rate Risk

    Management Activities

    IRR management activities do not alwaysaccomplish what we expect. The best-intentioned- and implemented plans do not

    always produce the desired results. Whilemeasuring and managing IRR is imperfect atbest, bank managers should have someprocedures to follow so that the effectivenessof their rate risk measurement and

    management can be monitored and adjustedas necessary. The procedures themselves donot belong in the policy. However, the policyshould at least establish the requirement forsuch follow-up and testing.

    Eleven Elements of

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    An Effective IRR Policy

    54

    10. Regulatory Compliance

    A general policy declaration to the effect that thebank will comply with all applicable laws andregulations never hurts, but a broad statement tothat effect is clearly not sufficient by itself.

    Regulators usually expect to see some specificrequirements included in ALM or IRR policies.

    Eleven Elements of

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    An Effective IRR Policy

    55

    11. Policy Coordination

    For all banks, an IRR policy paragraph shouldaddress how policy will be coordinated withpolicies for lending/credit, investments, liquidity,strategic planning, and capital. One way to

    coordinate these would be to have proposedchanges in any one policy made subject to areview process that includes individualsresponsible for enforcing the other policies.

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    Oversight, Internal

    Controls and Audit

    56

    IRR Oversight Elements

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    IRR Oversight Elements

    Monitor compliance with policy limits and approved procedures Review the impact of previous changes in interest rates to

    evaluate the accuracy of previous measurements of rate risk

    exposure

    Monitor implementation of previous risk management decisions

    to determine the quality, timeliness and completeness ofimplementation

    Audit the integrity of the risk measurement and risk reporting

    process

    57

    IRR Oversight Procedures and Controls

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    IRR Oversight Procedures and Controls

    1. Financial Institutions should develop procedures requiring: Appropriate methods for quantifying assumptions

    Documentation of how assumptions were quantified, when it was done and who

    did the work

    Test of critical assumptions

    Documentation of assumptions reviews

    Controls for assumptions changes

    Controls for assumption changes are particularly important

    2. Controls for compliance with policies and risk management

    procedures Periodic reviews to validate that bank enforces its IRR policy

    Whether exceptions to policies or procedures receive the prompt attention

    58

    Internal Controls

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    Internal Controls

    59

    The regulators expect institutions to have an adequate

    system of internal controls to ensure the integrity of allelements of their IRR management process, including the

    adequacy of corporate governance, compliance with policies

    and procedures, and the comprehensiveness of IRR

    measurement and management information systems. Thesecontrols should be an integral part of the institutions overall

    system of internal controls and should promote effective and

    efficient operations, reliable financial and regulatory

    reporting, and compliance with relevant laws, regulations,

    and institution policies.

    FFIEC Advisory On Interest Rate Risk, page 8.

    Requirements for Audit

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    Requirements for Audit

    60

    Focus on risks not reconcilements

    Training

    Testing data

    Testing assumptions

    Testing output

    Testing for compliance with limits, policy constraints and

    regulatory requirements.

    Testing internal controls for key vulnerabilities such asassumption modifications.

    Controls for Assumptions

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    Controls for Assumptions

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    Appropriate methods for quantifying assumptions.

    Documentation of how assumptions were quantified, whenthe work was done and who did the work.

    Tests of critical assumptions (sensitivity tests and/or backtests).

    Documentation of assumptions reviews both periodicreviews and reviews following changes in bank activities ormarket conditions.

    Controls for assumption changes.

    Controls for assumption changes are particularly important.Internal and external auditors should review changes andcontrol procedures for changes. All changes should beundertaken for valid risk management reasons and not toavoid violating a risk exposure limit.

    Essential Non-Audit Oversight Tasks

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    Essential Non-Audit Oversight Tasks

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    Review the impact of previous changes in interest

    rates to evaluate the accuracy of previousmeasurements of rate risk exposure.

    Monitor implementation of previous risk managementdecisions to determine the quality, timeliness, and

    completeness of implementation.

    IT Resources A Critical Risk Management Requirement

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    IT Resources A Critical Risk Management Requirement

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    Supervisors have observed that an inability to

    aggregate risk data in an accurate, timely, orcomprehensive manner can undermine the

    overall value of internal risk reporting. For

    example, whereas most firms focus on

    establishing a management information

    reporting framework to meet operational

    requirements, internal risk reporting standardsdo not articulate the type of critical reporting

    that would be required in a crisis or the speed

    at which these reports would have to be

    produced. We believe that in order to meet the

    needs of the business line and risk

    management staffs, firms should establishstandards, cutoff times, and schedules for

    internal risk reports.

    Source: SSG, Observations on Developments in Risk Appetite Frameworks and IT Infrastructure,

    December 23, 2010, page 2 and page 12.

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    Review Q&A

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    65

    Copyright Notice

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    Copyright Notice

    Portions of this presentation are copyrighted by Sheshunoff

    Information Services, Inc. The remainder is copyrighted by Leonard

    Matz.

    No part may be reproduced in any form or incorporated in any

    information retrieval system without prior written permission from

    the copyright owner.