alex fisher resumev2
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ALEX FISHER954-882-8286
Education Florida Atlantic University - Boca Raton, FL GPA: 3.2Bachelors in Management Information Systems (MIS)
Nova High School - Davie, FL | 2011 GPA: 3.7Graduated with Honors
Work History
Home Depot Interiors – Customer Service Associate – Call Center September 2016 – PresentBoca Raton, Florida
Input customer information, resolved conflicts with escalated customers, receive inbound calls and make outbound calls. Surpassed QA (quality assurance) goals of 90% customer satisfaction.
Kinetix Solutions – Project Manager September 2015 (Internship)Pompano Beach, Florida
Managed company projects and employees, set up meetings, tracked project timeline and progress.
Publix – Customer Service August 2014 - January 2015Plantation, Florida
Provided customer service, kept a clean and functional work environment, and worked alongside team members to provide customers with the best possible product. Upsold products to guests which surpassed sales goals set by management.
Organizations & Clubs
FAU Management Information Systems Association National Honor Society
Skills
Skilled in Microsoft Office 365 Proficient with Windows Platforms (Windows 7 Enterprise to Windows 10) Familiar with Mac OS/iOS Adobe Dream Weaver, Adobe Fireworks and Graphic Design A+ and Network+ Trained Familiar with SQL, HTML, Java, C#, Visual Studio, Microsoft Dynamics CRM Efficient with Computer Hardware (Built computers) Adaptable