alfresco day roma 2015: digital renaissance
TRANSCRIPT
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Rinascimento Digitale
Alfresco Day Roma 17 November 2015
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John Newton Founder and CTO, Alfresco
@johnnewton
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It all started 25 years ago… Challenges
Documentum Team – March 1991
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Long-term Productivity Growth in Europe Challenges Pe
rcen
tage
Gro
wth
in P
rodu
ctiv
ity
Source: OECD -‐2,5 -‐2,0 -‐1,5 -‐1,0 -‐0,5 0,0 0,5 1,0 1,5 2,0 2,5 3,0
2001-‐2007 2007-‐2009 2009-‐2012
Italy
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Italian Banking Sector lumbered with Bad Loans Challenges
Italy
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Public Expenditure as %GDP Challenges Italy
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Ed ora cosa dobbiamo fare?!!
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Everyone is talking about Digital Digital This is a Board Level Discussion
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Gartner’s Nexus is creating the Digital Enterprise Digital
Gartner Nexus PWC 6th Annual Digital IQ Survey, 2014
Digital Business
Cloud Social
Big Data Mobile
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New Digital Government Digital
Responsiveness to Citizens!
Openness and Transparency!
Support of Commerce!
Shared Services!
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Mobile Access!
Customer- and
Location- centric
services!
Smart and !Predictive
Data!
Paper-less Processing!
New Digital Banking Digital
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Top Employees
CustomerSatisfaction
ValueGrowth
Profitability
Suppliers
Production & Logistics
Purchasing
R&D Network
Source: Scania AB – Vehicle Manufacturer
Commercial Operations
Network
Sales & Marketing
Services
Internet of Things
Maintenance
Coordination
New Digital Manufacturing Digital
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Objectives of Digital Digital
EMPLOYEES, PARTNERS & VALUE CHAIN!
Integrate
PEOPLE, BUSINESS & THINGS!
New Organizational Designs Around
SPECIALIZATION!
Agility over
Blurred lines between
PHYSICAL & DIGITAL!
“Digital will disrupt almost every industry”
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Content & Process drives the Flow of Information through the Digital Enterprise Digital
CUSTOMER!ENTERPRISE!
Data information & insights
New digitally enhanced products and services
PROCESS!
COLLABORATION!
CONTENT!
CONTENT!
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Digital Sembra
divinamente posiIvo!
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New Ways of Working 1
New Expectations of Easy, Mobile, Collaborative
of world’s workforce will be mobile in 2015
37% Legacy ECM Systems Left Behind
Source: IDC
New Generation of Digital Natives
75% of the global workforce in 2020 will be Millennials
Source: BPW Foundation
TREND
Poor user adoption • Cumbersome • Non-intuitive • No B2B sharing • No remote access
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The New Digital World Demands a Different ECM Model Trends
Content management will be personalized with foldering and process needs tailored by each individual user.
Content Mobility Context Aware
AnalyIcs
Social Layering
Cloud
Easy Content Management
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Trends
Lo sapevo non avrei dovuto usare quella
spazzatura!
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Extended Enterprise 4 Trends
TREND 2
Inter-Connected Web of 2-way information sharing
Legacy ECM Systems Le; Behind
Business not bound by the Firewall
Architected at a time when users and content stayed behind the firewall
Resellers
Customers
Agencies Contractors
Suppliers
Employees
On-Premises
Employees, Partners and Customers
Process Content
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Digital Enterprise
The Digital Enterprise as an Open API
Customer Info
LogisIcs Info
Support
Project Support
CUSTOMERS!SUPPLIERS!
API API
Apps
Mobile
Syndicate
Submissions
Trends
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Explosion in Digital Content 4 Trends
3
More Bigger, Rich and Deeper Content
Legacy ECM Systems Left Behind
More Context is Essential
Ill-equipped to handle new and traditional types of content and context
Source: IDC
Growth in digital content from 2010 to 2020
50X
Source: IDC
44% of time workers can’t find the info needed to do their jobs
?
TREND
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A New Scale of Information Trends
$Enterprise
Document Library
Loans & Policies
Claims & Case Processing
Transaction & Logistics Records
Research & Analysis
Real-‐Ime Video
Internet of Things
Medical & Personnel Records
Government Records & Archives
Discovery & Litigation
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New IT Infrastructure 4 Trends
4
Technology Waves of Cloud and Virtualization
Legacy ECM Systems Left Behind
Flexible Deployment – OnPrem or in Cloud
Outdated architectures don’t support cloud or mobile Bolt-on acquisitions lack seamless integration
Source: IDC Source: IDC
69% of enterprises use cloud computing
TREND
Where Content Lives
61%
13%
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Legacy ECM Just Doesn’t Hack It Trends
Legacy ECM System Modern, Responsive Website
are unconnected
Processes don’t use live reference data
Lack of Agility and User Acceptance
No REST APIs
Inflexible Architecture and On-‐prem
Bound
Can’t connect to users’ channel of
choice Can’t handle peak loads
Lack of Scalability
Missing or Manual
IntegraEon
Poor UI, Design, Build and Configurability
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Big Monolithic Stacks are crumbling under the strain Trends IBM Oracle Microso\ SAP EMC Cloud Social
Big Data Mobile
Sowing dis-‐content Complexity / Cost One size doesn’t fit all Not Future Proof
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Trends
Rafaello, Portrait of Pope Julius II
L IBM mi ha deao che i loro
sistemi sarebbero staI infallibili! L
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Accelerate user adoption
Freedom to innovate
SIMPLE
SMART
OPEN
Drive digital transformation
Connect people, content, and processes to accelerate digital transformaJon
Content Process
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Smart Process Applications Strategy
Distribute!
Insights!
Collaborate!
Process!Customer Lifecycle
Product Lifecycle
Project Lifecycle
Employee Lifecycle
CUSTOMERS!SUPPLIERS!
Contracts Proposals Sales Mat. Onboard Service Case
Mfg Plan Spec Design Procurement Rollout
Planning Proposal IncepIon Implement Postmortem
Onboard Hire Recruit Train Review
A Digital Platform to enable apps that drive the flow of Information through interconnected applications – Configured, Not Customized
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Digital Smart Process App Architecture
Smart Process Apps
Simple Application Model Framework
Productivity Services
Data Control Architecture
Loosely-coupled Digital Services
Search Content Process Integration Analytics Case
Strategy
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Alfresco Smart Process Apps Strategy
CASEID
Case �Model
Process
UX / UI Configurable Standalone "
Application Templates
Contract Management
…On-boarding App
... 3rd Party Partner Apps
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Digital Solutions Strategy
Document Library
Image Management
File Sync & Share
Search & Retrieval
Business Process
Management
Records Management
Case Management
Media Management
Information Publishing
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Loosely-Coupled, Microservice Digital Flow Architecture
Strategy
Identity
Search Content
Storage
Process Integration Analytics
Hybrid
Digital Services
Transform Sync
Standard RESTful APIs
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Flexible Activiti Processes with Flexible Deployment Strategy
Firewall
Activiti Process Engines
Administrator User Apps
Activiti Process Engines
User Apps User Apps
Tenant Tenant
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Index and Search Architecture Strategy
Full-Text Query
Metadata Query
Facets & Buckets
Security Filters
Results Processing
Credit: Ryan Tobora ThinkBig, Teradata http://thinkbig.teradata.com/solrcloud-terminology/
Text Extraction
Metadata Injection & Path Processing
Shingles
ACL Processing
Results Process Term-hit Highlighting
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Smart Process Containers Simplify Digital Process Strategy
Categories
Inbox
App Component
Query
Content Process
Lifecycle
View
Bus Entity + Metadata
Actions
Roles
Discussions
CASE
ID
Context
Team
Permissions Analytics
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No Limits – Investing in Scale, Distribution and New IT
Strategy
Identity & Security
Distributed
On-Premise
Cloud
Data Control Architecture
Billions of Documents
Cloud NaIve
Micro Services & Shared Nothing
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BM4 Test Execution Environment –1.2 Billion Docs / 4.2 Million per Hour Strategy UI Test x 20 m3.2xlarge Simulate 500 Users
• Selenium / Firefox • 1 hour constant load • 10 sec think Ime
UI Test UI Test
Alfresco Alfresco Alfresco x 10 c3.2xlarge Alfresco with Share and Repo
Solr x 20 c3.8xlarge Solr Solr
Aurora x 1 db.r3.4xlarge
ELB
Sharded Solr Cloud
sites folders files transacIons dbSize GB
10,804 1,168,206 1,168,206,000 15,475,064 3,185
AWS Import/Export
(in place)
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AWS
To change the data center equation
3-‐6 Months QuesIonable Scale Liale Redundancy
Lots of $$$
< 30 mins 10x Faster
ElasIc, Fault-‐Tolerant Open, Cost EffecIve
ECM ECM ECM
Search Search Search
FS FS FS
Hardware Hardware Hardware
Load Balancer
DR Plan
HSM HSM HSM
ECM ECM ECM
ELB
Alfresco Alfresco Alfresco
Solr Solr Solr
S3
EC2 EC2 EC2
AZ1 AZ2 AZ3
Aurora
EBS
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Strategy
Ho speso gli ulJmi 6 giorni nel configurare il data center!
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Digital Smart Process App Architecture
Smart Process Apps
Simple Application Model Framework
Productivity Services
Data Control Architecture
Loosely-coupled Digital Services
Search Content Process Integration Analytics Case
Strategy
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Alfresco Delivers a Digital Integration Platform Strategy
Responsive and Mobile Apps and Websites
Real-‐Ime
Agile Processes
Modern REST APIs
Hybrid ConnecEons and Flexible IntegraEon
User Engagement
Cost-‐effecIve and elasIc
Scale Out Architecture
Simple, Open Source Tools
and IntegraEon
Simple UI and End-‐user
Process Designers
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Search
Analytics
Intelligence
Process
Innovation and R&D at theSpeed of Open Source and Cloud
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DON’T GET LEFT BEHIND
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GRAZIE MILLE!@johnnewton
@Alfresco
Condividi su
#AlfrescoDayRoma