ALKA SINGHALKA SINGHalkasingh.7july@gmail.com

+91 8446000619

PROFILE SUMMARYPROFILE SUMMARY A dynamic professional with 3.3 years of rich experience in IT with strong analytic skills and

good client orientation for enabling effective solutions. Comprehensive experience in manual testing of web based applications and IVR testing for bank

applications. Worked extensively in the testing of Bing Ads Application (Both web and desktop). Currently working on IVR testing using RALLY tool for banking applications. Effectively participate in all phases of project (Requirement Analysis, Coding, Manual testing,

User acceptance testing, Test case preparation, Deployment). An effective team player with exceptional planning and execution skills coupled with a

systematic approach and quick adaptability.

PROFESSIONAL EXPEREINCE (3.3 Years)PROFESSIONAL EXPEREINCE (3.3 Years)

Organization: Infosys Ltd. (Aug 2013 - Current)Designation: Senior Systems EngineerRole: Quality AnalystTechnology: VSTS, MTM, TFS, RALLY, IVRCore Competencies: Total 3 years of experience in Software Testing in Manual(UI & Functional, User acceptance) &

IVR Testing Worked in Agile projects and strong knowledge in SDLC Excellent Client coordination and comfortable with leading and collaborating Strong interpersonal skills with an ability to grasp new things quickly. Proficient in developing Test strategy, Creating Test Cases , Implementation & deployment

Programming Language :: C#. Net,Tools :: VSTS, TFS, MTM, RALLYMethodology :: Agile, Waterfall

PROJECTSPROJECTS

Title/ClientTitle/Client :: IVR testing/ AMEX (Current project)IVR testing/ AMEX (Current project)Designation/Role :: (Sr.) System Engineer/ System AssuranceTechnology/Tools :: RALLY(Test strategy/Test cases/ Defect tracking)Responsibilities ::

Test Planning: Worked to create documents of test planning for various product and applications.

Test Case Identification: Go through the documents for different features and identified the automation and manual test cases to test the feature.

Manual Testing: Performed manual testing (User acceptance test-ing) for different features for various AMEX products on Pre-produc-tion, Test Environment and Development Environment and identify-ing the bugs. The testing involved functional testing, regression test-

ing and ad-hoc testing. Also logging bugs for any issues found during testing.

Daily Sync up with client (Get Requirement/Tasks). Have entire ownership of the products/applications

Title/ClientTitle/Client :: Microsoft Bing- Globalization & Localization testing / MicrosoftMicrosoft Bing- Globalization & Localization testing / MicrosoftDesignation/Role :: (Sr.) System Engineer/ Quality AnalystTechnology/Tools :: Visual studio 2012/2013, MTM, TFSResponsibilities ::

Test Planning: Worked to create documents of test planning for Bing Ads various products and apps.

Test Case Identification: Go through the documents for different features and identified the automation and manual test cases to test the feature.

Manual Testing: Performed manual testing for different features for various Bing Ads products on Pre-production, Test Environment and Development Environment and identifying the bugs. The testing in-volved Browser Compatibility testing, Performance Sanity testing and new feature testing. Also logging bugs for any issues found during testing.

Daily Sync up with client (Get Requirement/Tasks). Have entire ownership of the Bing Ads products testing

TitleTitle :: Banking Application / Infosys TrainingBanking Application / Infosys TrainingRole :: Systems Engineer TraineeTechnology/ToolsPlatform Database

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C#. NET , Visual Studio 2012Windows XP, Windows Server 2008SQL Server 2010

Synopsis :: Involved in the development lifecycle for the ‘Recharge Module’ which contain total information related to Recharge which could be used by either Admin or end user. Which thus in turn help to correlate the details information of the respective record inserted

Responsibilities :: Identified, resolved, or provided recommendations to different kinds of the performance problems ranging from Database performance problems, memory bottlenecks to I/O hardware performance problems

EDUCATIONAL CREDENTIALSEDUCATIONAL CREDENTIALS

B.E. (Computer Science) 2012KNS Institute of Technology, VTU, Bangalore, Karnataka (INDIA), 70%XII 2008KV AFS Yelehanka (CBSE). Bangalore, Karnataka (INDIA), 84.80%X 2006BSF Sr. Sec School, Kadamtala (CBSE). Darjeeling, North Bengal, 84.60%

PERSONAL DETAILPERSONAL DETAIL

Date of Birth :: 17 July, 1991

Father Name :: Mr. Ashok Kumar SinghAddress :: 115 , S Sankul Apartment, Belthika Nagar , Thergaon, Pune-

411033Languages Known :: English, Hindi, Punjabi, Marathi, Bengali