all aboard! the cci advising station how academic advisors can create on-demand learning centers in...
TRANSCRIPT
All Aboard! The CCI Advising Station
How Academic Advisors Can Create On-Demand Learning Centers in BlackBoard
Presenters
▪Aimee Swartzlander, M.A.–Academic Advisor–School of Journalism and Mass
Communication, KSU
▪Michael Bell, M.B.A.–Academic Advisor–School of Communication Studies, KSU
What is BlackBoard Learn?
Conceive
Develop
Test
Implement
Analyze
Sources of Regular Communication
▪ SPAM!
▪ Advising Departments
▪ Faculty
▪ Registrar
▪ Bursar
▪ Financial Aid
▪ Dean’s Office
▪ Student Housing
▪ President’s Office
▪ Study Groups
▪ Surveys
▪ University Warnings/Alerts
▪ University Advising Office
▪ Multicultural Center
▪ Academic Success Center
▪ Learning Communities
▪ Commencement Office
▪ International Programs
▪ Student Government
▪ Library
▪ Various Confirmation Emails
▪ University Bookstore
▪ Parking Services
▪ Career Services
▪ Student Organizations
▪ Greek Organizations
▪ Listservs– Jobs and Internships– Campus Events– New Courses– Deadlines and Important Dates– Speakers– Study Abroad– Graduation– Welcome Emails– Probation
▪ … and many more
Idea Conception
Problems▪ Information
Overload
▪ Multiple sources and channels
▪ Many don’t check email on regular basis
BBL - Solution▪ Centralize Information
▪ Students Login on a Regular Basis
▪ Mobile App – notifications on smartphones
Conceive
Develop
Test
Implement
Analyze
Decentralized Model of Advising
College of Communication and Information
School of Communication
Studies(COMM)
School of Communication
Studies(COMM)
School of Visual
Communication Design(VCD)
School of Visual
Communication Design(VCD)
School of Journalism and Mass
Communication(JMC)
School of Journalism and Mass
Communication(JMC)
Naming the Course
The CCI Advising Station: • Tune-In• Recharge• Ask for
Directions• Stay On-Track
Best Practices
Developing the Course
▪Websites, Facebook, and Advising Newsletters
▪Content Easily Created, Edited–Little training needed
▪Advisors – Regular Updates–Announcements–Calendar
Making an Advising Appointment!
▪ Home Screen
▪ Resources page
▪ FAQ page
▪ Icons link to School websites where students can make appointments
Course Walk-Through
Conceive
Develop
Test
Implement
Analyze
Testing the Course
Pilot
• Began Spring Break 2013
Survey and Improve
Check Usage
• Throughout Summer 2013
• Users Logging in to the Course Within Past Week
Pilot Survey Results
Conte
nt H
elpf
ul
Wou
ld R
ecom
men
d
Plan
ned
Use
Pref
er E
mai
l Onl
y
Discu
ssio
n Boa
rd
Subm
it Fo
rms
0
20
40
60
Agree Neither Disagree
Feedback
Conceive
Develop
Test
Implement
Analyze
Full Implementation
▪ Planned Fall 2013
▪ Updated by…– Advisors – Administrative assistant
▪ Limited functionality– Static– No form submission,
discussion board, or Collaborate (face-to-face advising) as of yet.
Students
(approx.)
COMM 850
JMC 1000
VCD 450
Conceive
Develop
Test
Implement
Analyze
Key Performance Indicators
Content Helpful Actual Weekly Use Recommend to Others
0
20
40
60
80
100
In % of Users
Target Actual
Looking to the Future
▪ Collaborate®
▪ Course Signals®
▪ Submitting forms
▪ Profiles w/ larger pictures
▪ Other updates as available
