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    INTRODUCTION TO PHP

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    Dynamic Web Sites

    Dynamic Web Sites are flexible, accuratelydescribes as applicationsthan merely sites: Respond to different parameters (for example,

    the time of day or the version of the visitorsWeb browser Have a memory allowing user registration &

    login Involve HTML forms, so that people can perform

    searches, provide feedback, etc Often have interfaces where administrators can

    manage the sites content Easier to maintain, upgrade and build open

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    What is PHP?

    PHP stands for PHP: HypertextPreprocessor

    PHP is a server-side scripting language, likeASP

    PHP scripts are executed on the server PHP supports many databases (MySQL,

    Informix, Oracle, Sybase, Solid,

    PostgreSQL, Generic ODBC, etc.) PHP is an open source software (OSS) PHP is free to download and use

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    Php.net

    Figure 1: The home page for PHP

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    What is a PHP File?

    PHP files may contain text, HTML tagsand scripts

    PHP files are returned to the browseras plain HTML

    PHP files have a file extension of

    ".php", ".php3", or ".phtml"

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    Why PHP?

    PHP runs on different platforms(Windows, Linux, Unix, etc.)

    PHP is compatible with almost allservers used today (Apache, IIS, etc.)

    PHP is FREE to download from the

    official PHP resource: www.php.net PHP is easy to learn and runs

    efficiently on the server side

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    Where to Start?

    Install an Apache server on a Windowsor Linux machine

    Install PHP on a Windows or Linuxmachine

    Install MySQL on a Windows or Linux

    machine Or download FoxServ/EasyPHP

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    PHP Installation

    Download PHP

    http://www.php.net/downloads.php

    Download MySQL Database

    http://www.mysql.com/downloads/index.html

    Download Apache Server

    http://httpd.apache.org/download.cgi

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    What can PHP do?

    Server-side scripting. You need to run the webserver, with a connected PHP installation. You canaccess the PHP program output with a webbrowser, viewing the PHP page through the server.

    Command line scripting. You can make a PHPscript to run it without any server or browser.

    Writing desktop applications. Ability to writecross-platform applications this way. PHP-GTK isan extension to PHP, not available in the maindistribution.

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    Basic syntax

    To place PHP code within HTMLdocument, use

    Save the file as .php

    Run the file in web browser

    http://localhost/filename.php

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    Sending data to web browser

    Language constructs in PHP to displaymessage echo()

    print ()

    For example,

    Will display: This was done using PHP

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    PHP, HTML & White Space

    There are 3 areas where you can affectspacing :

    in your PHP scripts In HTML source

    In the rendered Web page

    PHP is generally white space insensitive,

    meaning that you can space out your codeto make your scripts more legible.

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    To create white space

    To alter the spacing of the finished Webpage, use the HTML tags
    (line

    break) and

    (paragraph). To alter the spacing of the HTML source

    created with PHP: Use echo() orprint() over the course of

    several lines Use the newline character (\n) within the double

    quotation marks.

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    Writing comments in PHP

    PHP supports three comment types: # This is a comment

    // This is also a comment

    /* This is a longer comment

    that spans two lines */

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    Variables

    PHP syntactical rules for creatingvariables:

    A variables name (identifier) must startwith a dollar sign ($), for example $name

    Can contain combination of strings,numbers & underscore ($my_report1)

    First character after dollar sign ($) mustbe either a letter or an underscore (itcannot be a number)

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    Variables

    Variable names in PHP are case-sensitive.

    Variables can be assigned using theequal sign (=)

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    Variables: Strings

    A string is a quoted chunk of letters, numbers,spaces, punctuations, etc. E.g. Ali

    In my mind 1000

    9 july 1978

    Strings are case sensetive so $Welcome_Text isnot the same as $welcome_text

    When assigning numbers to strings you do notneed to include the quotes so:

    $user_id = 987would be allowed.

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    Outputting Variables

    To display a variable on the screen uses exactly the samecode as to display text but in a slightly different form. Thefollowing code would display your welcome text:

    As you can see, the only major difference is that you do notneed the quotation marks if you are printing a variable.

    String variables are created and their values sent to the Webbrowser in this script

    http://strings.txt/http://strings.txt/
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    Concatenating strings

    $city = Ipoh;

    $state = Perak

    $address = $city . $state ;Will display: IpohPerak

    To improve:

    $address = $city . , .$state ; Add a comma and a space

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    Using numbers

    Valid number-type variables can belike: 8, 3.14, 109080808, -4.524

    To format the number into thousandsand round it to two decimal places:

    $total = number_format ($total, 2);

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    Understanding Functions

    Function: subroutine/individualstatements grouped into a logical unit

    that performs specific task. To execute a function, must invoke or

    callit from somewhere in your script.

    The statement that calls a function isreferred to as a function callandconsists of the function name followedby any data of the function needs.

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    Understanding Functions(cont)

    Arguments / Actual parameters: The data(which you place in parentheses following

    the function name). Passing arguments:Sending data to a

    called function.

    Many functions generate, or return, some

    sort of a value that you can use in yourscript.

    E.g. round() function that rounds a

    decimal value to the nearest whole number.

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    round() function

    You pass a number as an argument to theround()function, which calculates andreturns the nearest whole number.

    The following statements calls theround()function and passes to it a value of3.556.

    The round()function calculates andreturns a value of 4, which is then displayedwith an echo statement.

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    round() function

    Many functions can accept multiple arguments,which you separate with commas.

    The following statements calls the round()

    function and then passes to it a first argument of3.556 and a second argument of 2.

    The round() function calculates and returns a

    value of 3.56 (rounded to two decimal places)

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    Constants

    Constants are a specific data type in PHP,that unlike variables, retain their initial value

    throughout the course of a script. You cant change the value of a constant

    once it has been set.

    Constants can be assigned any single value

    a number or a string of characters.

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    Defining Constants

    A constant contains information that doesnot change during the course of program

    execution. Common practice to use all uppercase

    letters for constant names.

    Use define( ) function to create constant. define(CONSTANT_NAME, value);

    define(DEFAULT_LANGUAGE, Malay);

    define(VOTING_AGE, 18);

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    Defining Constants (cont)

    By default, constant names are casesensitive, but you can make constant

    names case insensitive by passing aBoolean value of TRUE as thirdargument to the define function.

    define(DEFAULT_LANGUAGE,Malay, TRUE);

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    Defining Constants (cont)

    You can pass a constant name to theecho statement on the same manner

    as you pass a variable name, butwithout the dollar sign.

    echo

    The legal voting age is ,VOTING_AGE, .

    ;
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    Data TypesData Type Description

    Integernumbers

    The set of all positive and negativenumbers and zero, with no decimalplaces

    Floating pointnumbers

    Positive or negative numbers withdecimal places or numbers writtenusing exponential notation

    Boolean A logical value of true or false

    String Text such as Hello World

    NULL An empty value, also referred ti as aNULL value

    Numericdata types

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    Loosely Typed ProgrammingLanguages

    Programming languages that do not requireyou to declare the data types of variables

    are called loosely typed programminglanguages.

    Loose typing is also known as dynamictyping because the data types for a variable

    can change after it has been declared. In PHP, you are not required to declare the

    type of variables, in fact you are not allowedto do so.

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    Data Types (cont)

    $ChangingVar = Hello World; //

    String

    $ChangingVar = 8; // IntegerNumber

    $ChangingVar = 5.367; // Floating

    point

    $ChangingVar = TRUE; // Boolean

    $ChangingVar = NULL; // NULL

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    Single vs Double QuotationMarks

    Using double quotation marks:echo "You are purchasing $quantity

    widget(s) at a cost of \$$price each.With tax, the total comes to

    \$$total.\n";

    Using single quotation marksecho 'You are purchasing $quantity

    widget(s) at a cost of \$$price each.With tax, the total comes to

    \$$total.\n';

    The script to demonstrate the difference between using single anddouble quotation marks

    Single vs Double Quotation Marks

    http://quotes.txt/http://quotes.txt/
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    cont

    Single vs Double Quotation Marks

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    PROGRAMMING WITH PHP

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    Overview

    Creating an HTML Form

    Handling an HTML Form

    Managing Magic Quotes

    Conditionals & Operators

    Validating Form Data

    Arrays

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    Creating an HTML Form

    Managing HTML forms with PHP is a 2step process:

    Create the HTML form An HTML form is created using the form tags

    and various input types.

    Create the corresponding script that willreceive and process the form data

    Form

    http://form.htm/http://form.txt/http://form.txt/http://form.htm/
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    PHP Forms and User Input

    PHP Form Handling The most important thing to notice when dealing with HTML forms and

    PHP is that any form element in an HTML page will automatically beavailable to your PHP scripts.

    Form example:

    Name: Age:

    PHP Forms and User Input

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    cont

    The "welcome.php" file looks like this:

    Welcome .

    You are years old. A sample output of the above script may be:

    Welcome John.You are 28 years old.

    Example of PHP script to handle form

    PHP Forms and User Input

    http://handleform.txt/http://handleform.txt/http://handleform.txt/http://handleform.txt/
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    $_REQUEST

    $_REQUEST is a special variable type

    in PHP.

    It stores all of the data sent to PHPpage through either the GET or POST

    methods, as well as data accessible in

    cookies.

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    PHP $_GET Function

    The built-in $_GET function is used tocollect values from a form sent with

    method="get".

    Information sent from a form with the

    GET method is visible to everyone (itwill be displayed in the browser'saddress bar) and has limits on the

    amount of information to send (max.

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    Example of GET method

    When the user clicks the "Submit" button, the URL sent to the server could looksomething like this:

    The "welcome.php" file can now use the $_GET function to collect form data (the

    names of the form fields will automatically be the keys in the $_GET array):

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    When to use method=GET"?

    When using method="get" in HTML forms, allvariable names and values are displayed in theURL.

    Note: This method should not be used whensending passwords or other sensitive information!

    However, because the variables are displayed inthe URL, it is possible to bookmark the page. Thiscan be useful in some cases.

    Note: The get method is not suitable for largevariable values; the value cannot exceed 100characters.

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    PHP $_POST Function

    The built-in $_POST function is used to collectvalues from a form sent with method="post".

    Information sent from a form with the POST method

    is invisible to others and has no limits on theamount of information to send.

    Note: However, there is an 8 Mb max size for thePOST method, by default (can be changed by

    setting the post_max_size in the php.ini file).

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    Example of $_POST Function

    When the user clicks the "Submit" button, the URL will look like this:

    The "welcome.php" file can now use the $_POST function to collectform data (the names of the form fields will automatically be the keys inthe $_POST array):

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    When to use method="post"?

    Information sent from a form with thePOST method is invisible to others and

    has no limits on the amount ofinformation to send.

    However, because the variables are

    not displayed in the URL, it is notpossible to bookmark the page

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    $_REQUEST

    If the PHP scripts show blank spaceswhere the variables should have

    printed out, it means that the variablehave no values. Likely causes:

    Misspelled or mis-capitalized the variable

    names $_REQUEST is not available because

    youre using an outdated version of PHP

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    Managing Magic Quotes

    When Magic Quotes is enables, it willautomatically escape single and

    double quotation marks in the valuesof variables.

    In PHP, there are 2 types of Magic

    Quotes magic_quotes_gpc: Applies to form,

    URL & cookie data (gpc stands for get,post, cookie)

    ma ic uotes runtime: A lies to data

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    Managing Magic Quotes

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    g g g

    Managing Magic Quotes

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    The apostrophe entered in the form was escaped

    automatically by PHP, generating unseemly results

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    To adjust Magic Quotes

    Open handle_form.php

    Change the first & third variable

    assignment lines to$name=stripslashes($_REQUEST[nam

    e]);

    $comments=stripslashes($_REQUEST[comments]);

    http://handle_form.txt/http://handle_form.txt/
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    Conditionals & Operators

    PHPs three primary terms for creatingconditionals are if, else and

    elseif (which can also be written astwo words else if)

    IF conditions

    if (condition) {//DO something!

    }

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    If else

    if (condition) {

    //DO something!

    } else }

    //DO something else

    }

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    if elseif

    if (condition) {

    //DO something!

    } elseif (condition2) {

    //DO something else

    } else {

    //DO something different

    }

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    cont

    A condition can be true in PHP for anynumber of reasons. These are

    common true conditions: $var, if $var has a value other than 0, an

    empty string, or NULL

    isset($var),if $var has any value

    other than NULL, including 0 or an emptystring

    TRUE, true, True, etc

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    isset($var)

    This function checks if a variable isset, meaning that it has a value other

    than NULL. Example:

    if (isset($_REQUEST['gender'])) {

    $gender = $_REQUEST['gender'];} else {

    $gender = NULL;

    }

    Form Validation

    http://isset.txt/http://isset.txt/
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    Form Validation

    The first aim of form validation isensuring that something was entered

    or selected in form elements. The second goal is to ensure that

    submitted data is of the right type

    (numeric, string, etc) or a specificacceptable value (like &gender beingequal to either F or M.

    Form Validation

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    cont

    Validating form data requires the use of conditionalsand any number of functions, operators &expressions.

    One common function to be used is isset(),which tests if a variable has a value (including 0,FALSE, or an empty string, but not NULL).

    One problem with isset()function is that anempty string tests as TRUE, meaning that its not

    effective way to validate text inputs and text boxesfrom an HTML form.

    Form Validation

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    cont

    To check that a user typed somethinginto textual elements like name, email,

    and comments you can use theempty() function.

    It checks if a variable has an empty

    value: an empty string, 0, null orFALSE

    Script to validate form

    http://validateform.txt/http://validateform.txt/
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    Array: Indexed Indexed arrays use

    numbers as the keys.

    Example:

    Array Example1: $artists

    KEY VALUE

    0 Rihanna

    1 Madonna

    2 Sting3 Daughtry

    4 Maroon5

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    Array: Associative

    Associative arrays

    use strings as thekeys.

    Array Example1: $states

    KEY VALUE

    KL Kuala Lumpur

    PP Pulau Pinang

    PRK Perak

    KEL KELANTAN

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    To retrieve value from an array

    To retrieve a specific value from anarray, you refer to the array name first,

    followed by the key, in squarebrackets:echo $artists[2];//Sting

    echo $states [KL]; //Kuala Lumpur Note that array keys are used like other values in PHP:

    number (e.g., 2) are never quoted, whereas strings (KL) mustbe.

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    Printing array

    Wrap around your array name and key in curlybraces when your array uses strings for its keys:

    echo PP is the abbreviation for

    {$states[PP]}.; Numerically, indexed arrays dont have this

    problem, though:

    echo The artist with an index of 4 is$artists[4].;

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    To use arrays

    Open handle_form.php

    Change the assignment of the $name

    and $comments variables to$name = striplashes($_POST[name])$comments= striplashes($_POST[comments]);

    In the previous version of this script, the values of $name and$comments were assigned by referring to the $_REQUEST

    array which will work. But since these variables come from aform that uses the post method, $_POST would be moreexact, and therefore more secure

    http://handle_form.txt/http://handle_form.txt/http://handle_form.txt/
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    cont

    Alter the echo() statement

    echo

    Thank you,

    $name, for thefollowing comments:

    $comments

    We will reply to you at {$_POST[email]}/

    \n;
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    Build array one by one

    Example:$array[] = Tobias;

    $array[] = Maeby;

    $array[wife] = Lindsay; Its important to note that if you specify a key and a

    value already exists indexed with that same key,the new value will overwrite the existing one. Forexample,

    $array[son] = Buster;$array[son] = Michael;

    Use array() function to build

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    Use array() function to build

    an entire array in one step

    $states=array(KL => Kuala Lumpur, PP => PulauPinang);

    This function can be used whether or not you explicitly set the

    key$artists=array (Incubus, Coldplay, Nelly); If you set the first numeric key value, the added values will be

    keyed incrementally thereafter:$days=array(1=>Sunday, Monday,Tuesday);echo $day[3];//Tuesday

    If you want to create an array of sequential numbers, use therange() function:$ten = range (1,10);

    Calendar: To create & access arrays

    http://calendar.txt/http://calendar.txt/
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    Multidimensional arrays

    Multidimensional array is arrayconsisting of other arrays. Example:$states=array (MD =>Maryland, IL =>

    Illinois, );$province=array(QC=>Quebec,AB=>Alberta,.);

    Then, these two arrays could becombined into one multidimensional

    array like: $abbr=array (UD=>$states,

    Canada=>province);

    Now, $abbr is a multidimensional

    array

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    Arrays and strings

    PHP has two functions for convertingbetween strings and arrays$array=explode (separator, $string);

    $string=implode (glue, $array); When turning an array into a string, you set the glue

    the characters or code that will be insertedbetween the array values in the generated string.\

    Conversely, when turning into an array, you specify

    the separator, which is the code that delineatesbetween the different elements in the generatedarray

    Arrays and strings

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    cont

    $string1 = Mon Tue Wed Thur Fri;

    $days_array = explode( - , $string1);

    The$days_arrayvariable is now a five-element

    array, with Mon indexed at 0, Tue indexed at 1, etc.

    $string2=implode(, , $days_array);

    The$string2 variable is now a comma-separated

    list of days: Mon, Tue, Wed, Thur, Fri

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    The while loop

    condition

    Do this if TRUE

    Exit looponce

    condition isFALSE

    A flowchart representation ofhow PHP handles awhileloop

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    The for loop

    The for loop syntax

    for (initial expression;

    condition; closing expression){

    // Do something

    }

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    The for loop

    condition

    Do this if TRUE

    Exit looponce

    condition isFALSE

    initialexpression

    afterexpression

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    The for loop

    for ($i = 1; $i

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    88

    CREATING DYNAMICWEB SITES

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    Difference between

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    91

    Difference betweeninclude() and require()

    The functions are exactly the samewhen working properly but behave

    differently when they fail. If an include()function doesnt work

    (it cannot include the file for some

    reason), a warning will be printed onthe Web browser, but the script willcontinue to run.

    Difference between

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    92

    Difference betweeninclude() and require()

    If require() fails, error is printed and the script ishalted.

    These two functions are used to create functions,

    headers, footers, or elements that can be reused onmultiple pages.

    This can save the developer a considerable amountof time by creating a standard header or menu file.When the header needs to be updated, you can

    only update this one include file, or when you add anew page to your site, you can simply change themenu file (instead of updating the links on all webpages).

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    93

    The include() Function

    The include() function takes all the text ina specified file and copies it into the file thatuses the include function.

    Example 1: Assume that you have astandard header file, called "header.php".To include the header file in a page, use theinclude() function, like this:

    Welcome to my home page

    Sometext

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    94

    *_once() function

    Both functions have a *_once()version, which guarantees that the file

    in question is included only onceregardless of how many times a scriptmay (presumeably inadvertently)attempt to include it.

    require_once(filename.php);

    include once(filename.php)

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    Site structure

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    96

    Ease of maintenance

    Using external files for holdingstandard procedures (i.e. PHP code),

    CSS, JavaScript and HTML designgreatly improve the ease ofmaintaining site because commonlyedited code is placed in one centrallocation.

    Site structure

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    97

    Security

    Use .inc or .html file for extensiondocuments where security is not issue (suchas HTML templates)

    Use .php for files containing sensitive data(such as database access information)

    You can also use both .inc and .html or.php so that a file is clearly indicated as an

    include of a certain type:functions.inc.php orheader.inc.html

    Site structure

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    98

    Ease of user navigation

    Structure your sites so that they areeasy for users to navigate, both by

    clicking links and by manually typing aURL.

    Try avoid creating too many nested

    folders or using hard-to-copy directorynames and filenames containing upperand lowercase letters and all mannerof punctuation

    Handling HTML Forms with

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    99

    gPHP Redux

    The previous examples showed that there are twoseparate scripts for handling HTML forms: one thatdisplayed the form and another that received it.

    To have the entire process in one script, use aconditional

    if (/* form has been submitted */) {

    //Handle it

    } else {

    //Display it

    }

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    104

    Step 3: Validate the form

    if(is_numeric($_POST['quantity

    '])&&is_numeric($_POST['price']))

    &&is_numeric($_POST['tax'])) {

    The validation checks that three

    submitted variables are all numeric

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    Creating & Calling Your Own

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    110

    Functions

    To create your own functions

    Creating a function that takes

    arguments Setting default argument values

    Returning values from a function

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    Creating & Calling Your Own Functions

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    121

    cont

    The function can return a value(number/string) or a variable whose valuehas been created by the function.

    When calling this function, assign thereturned value to a variable$my_sign = find_sign (July, 9);

    Or use it as a parameter to find anotherfunction:print find_sign (July, 9);

    Exercise: To have a function return a value

    http://returnvalues.txt/http://returnvalues.txt/
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    V i bl S (2)

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    123

    Variable Scope (2)

    Since included files act as if they werepart of the original (including) script,variables defined before theinclude() line are available to theincluded file.

    Further, variables defined within the

    included file are available to the parent(including) script after the include()line.

    t

    Variable Scope

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    124

    cont

    Functions have their own scope, whichmeans that variables used within a functionare not available outside of it; and variables

    defined outside of a function are notavailable within it.

    For this reason, a variable inside of afunction can have the same name as one

    outside of it and still be an entirely differentvariable with a different value. This is aconfusing concept for most beginners.

    l b l() St t t

    Variable Scope

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    125

    global() Statement

    To alter the variable scope within a function, usethe global() statementfunction function_name() {

    global $var;

    }$var = 20;function_name(); // Function call

    In this example, $var inside the function is now thesame as $var outside of it. This means that the

    function $var already has a value of 20, and if thevalue changes inside of the function, the external$vars value will also change

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    D t & Ti F ti

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    127

    Date & Time Functions

    date() function returns a string of text for acertain date and time according to a formatspecified

    date (format, [timestamp]); The timestamp is an optional argument

    representing the number of seconds . Itallows you to get information, like the day ofthe week, for a particular date.

    If timestamp is not specified, PHP will justuse the current time on the server.

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    The td t ()Array

    Date & Time Functions

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    132

    The getdate()Array

    KEY VALUE EXAMPLE

    year Year 2005

    mon Month 12

    month Month name December

    mday Day of the month 25

    weekday Day of the week Tuesday

    hours Hours 11minutes Minutes 56

    seconds Seconds 47

    Sending Email

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    133

    Sending Email

    Usemail() function to send email inmail ($to, $subject, $body);

    $to = email address or a series of

    addresses, separated by commas $subject= emails subject line $body= contents of the email. Use the

    newline character (\n) within the double

    quotation marks when creating your body tomake the text go over multiple lines

    cont

    Sending Email

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    134

    cont

    Themail() function takes a fourth,optional parameter for additionalheaders. This is where you can set the

    From, Reply-To, Cc, Bccand etc. For example:

    mail ([email protected],

    Hello, $body, From:[email protected]);

    cont

    Sending Email

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    135

    cont

    To use multiple headers of differenttypes in email, separate each with

    \r\n$headers = From:[email protected] \r\n;

    $headers .= Cc:

    [email protected]\r\n;mail ([email protected], Hello,$body, $headers);

    PHP mail() dependencies

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    136

    PHPmail() dependencies

    PHPs mail function doesnt actuallysend the email itself.

    Instead, it tells the mail server runningon the computer to do so.

    This means, that your computer must

    have a WORKING MAIL SERVER inorder for this function to work.

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    PHPmail() dependencies

    (3)

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    138

    (3)

    If you are running on Windows and haveISP that provides with SMTP server, thisinformation can be set in the php.ini file.

    Unfortunately, this will only work if your ISPdoesnt require authentication to use theSMTP server.

    Otherwise, you need to install an SMTP

    server on your computer. Google for freewindows smtp server.

    PHPmail() dependencies

    (4)

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    139

    (4)

    If you are running on Mac OS X, youllneed to enable the built-in SMTP

    server (either sendmail or postfix,depending upon the specific version ofMac OS X you are running).

    You can find instructions online fordoing so google: enable sendmailMac OS X

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    140

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    COOKIES ANDSESSIONS

    Cookies

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    Cookies

    A cookie is a small file that is stored onthe client computer when visiting a

    website. Cookies got a bad rap a few years ago

    and as a result there is a good deal ofpeople out there with their cookiesdisabled.

    Cookies are harmless. Some sites willuse them to track visitor usage and

    Features of a cookie

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    Features of a cookie

    Stored on the client computer and arethus decentralized.

    Can be set to a long lifespan and/orset to expire after a period of time fromseconds to years.

    They work well with large sites that

    may use several web servers. Wont do you any good if the client has

    set their browser to disable cookies.

    Features of a cookie (cont)

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    Features of a cookie (cont )

    Limitations on size and number: abrowser can keep only the last 20cookies sent from a particular domain,and the values that a cookie can holdare limited to 4 KB in size.

    Can be edited beyond your controlsince they reside on the client system.

    Information set in the cookie is notavailable until the page is reloaded.

    How to Create a Cookie?

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    How to Create a Cookie?

    The setcookie() function is used to

    set a cookie.

    Note: The setcookie() functionmust appear BEFORE the

    tag.

    setcookie(name, value, expire,path, domain);

    setcookie() function:

    Example 1

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    Example 1

    In the example below, we will create acookie named "user" and assign thevalue "Alex Porter" to it. We alsospecify that the cookie should expireafter one hour:

    setcookie() function:

    Example 2

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    Example 2

    You can also set the expiration time of thecookie in another way. It may be easier thanusing seconds.

    In the example below the expiration time isset to a month (60 sec * 60 min * 24 hours *30 days).

    How to Retrieve a CookieValue?

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    Value?

    The PHP $_COOKIE variable is used to

    retrieve a cookie value.

    In the example below, we retrieve the value

    of the cookie named "user" and display it ona page:

    How to Retrieve a CookieValue? (cont)

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    Value? (cont )

    In the following example we use the isset() function tofind out if a cookie has been set:

    How to Delete a Cookie?

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    How to Delete a Cookie?

    When deleting a cookie you shouldassure that the expiration date is in thepast.

    Delete example:

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    Support Cookies?

    If your application deals with browsersthat do not support cookies, you willhave to use other methods to passinformation from one page to anotherin your application.

    One method is to pass the datathrough forms.

    What if a Browser Does NOTSupport Cookies? (cont)

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    Support Cookies? (cont )

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    PHP Sessions

    PHP session

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    PHP session

    A PHP session variable is used tostore information about, or changesettings for a user session.

    Session variables hold informationabout one single user, and areavailable to all pages in oneapplication.

    Features of sessions

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    Features of sessions

    Server-size cookie can store very largeamounts of data while regular cookies arelimited in size.

    Since the client-side cookie generated by asession only contains the id reference (arandom string of 32 hexadecimal digits, such asfca17f071bbg9bf7f85ca281653499a4 called a

    session id) you save on bandwidth. Much more secure than regular cookies since

    the data is stored on the server and cannot beedited by the user.

    Features of sessions (cont)

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    Features of sessions (cont )

    Only last until the user closes theirbrowser.

    Wont work if client has cookiesdisabled in their browser unless someextra measures are taken.

    Can be easily customized to store the

    information created in the session to adatabase.

    Information is available in your code assoon as it is set.

    Advantages of PHP Sessions

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    Advantages of PHP Sessions

    Your server-side cookie can contain verylarge amounts of data with no hassle -client-side cookies are limited in size

    Your client-side cookie contains nothingother than a small reference code - asthis cookie is passed each time someonevisits a page on your site, you are saving

    a lot of bandwidth by not transferringlarge client-side cookies around

    Session data is much more secure - onlyyou are able to manipulate it, as opposed

    to client side cookies which are editable

    Cookies vs Session?

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    Cookies vs Session?

    Cookies generally should be used for non-sensitive throw-away information like thefollowing: Displaying the users name next time they visit the

    site. Simple user display preferences.

    Anything small and disposable that needs to bestored for a period of time (for info like, emailaddress, contact info etc. a database should beused)

    Sessions are used for more sensitive info likecontrolling user access or loading info from adatabase that expires when the session ends or

    the browser window is closed

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    Storing a Session Variable

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    Storing a Session Variable

    Storing a Session Variable

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    Storing a Session Variable

    In the next example, we create asimple page-views counter.

    The isset() function checks if the"views" variable has already been set.

    If "views" has been set, we can

    increment our counter. If "views" doesn't exist, we create a

    "views" variable, and set it to 1:

    Storing a Session Variable(cont)

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    (cont )

    Destroying a Session

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    Destroying a Session

    If you wish to delete some sessiondata, you can use the unset() or thesession_destroy() function.

    The unset() function is used to free

    the specified session variable:

    Destroying a Session (cont)

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    y g ( )

    You can also completely destroy thesession by calling thesession_destroy() function:

    Note: session_destroy() will resetyour session and you will lose all yourstored session data.

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    Choosing the appropriateoption

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    p

    The end result? They lose their informationpart-way through their visit, and what data youdo have is fragmented across your servers.There are ways around this problem, never

    fear: Use a networked file system (NFS on Unix or the

    equivalent). Pretty much all operating systems allowyou to connect to other computers and read/writetheir data. If you have a shared session data source,you would be able to bypass the above problem

    Write your own session implementation that storesdata in a medium you can handle and share betweenall computers. This is tricky, and error-prone.

    Use a database to store your sessions.

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    Testing for Cookies (cont)

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    g ( )

    In Firefox on Windows

    Choose Tools > Options

    Click Privacy

    Expand the Cookies section

    Select ask me every time in the KeepCookies dropdown menu

    If you are using Firefox on Mac OS X,the steps are the same, but start bychoosing Firefox > Preferences

    setcookie() function

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    To see the effect of the setcookie() function, set your

    Web browser to ask before storing cookie.

    setcookie() function

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    To send a cookie

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    1. Create new PHP document

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    ( )

    $query = "SELECT user_id, first_name FROMusers WHERE email='$e' ANDpassword='$p'";

    $result = @mysql_query ($query);

    $row = mysql_fetch_array ($result,MYSQL_NUM);

    Retrieve user_id and first_name for this user

    from database.

    To send a cookie (cont)

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    ( )if ($row) { // A record was pulled from the

    database.

    // Set the cookies & redirect.

    setcookie ('user_id', $row[0]);

    setcookie ('first_name', $row[1]);

    If user entered the correct information, log the userin.

    The $row variable will have a value only if thepreceding query returned at least one record

    To send a cookie (cont)

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    ( )

    $url = 'http://' . $_SERVER['HTTP_HOST'] .dirname($_SERVER['PHP_SELF']);

    // Check for a trailing slash.

    if ((substr($url, -1) == '/') OR(substr($url, -1) == '\\') ) {

    $url = substr ($url, 0, -1); // Chopoff the slash.

    }// Add the page.

    $url .= '/loggedin.php';

    header("Location: $url");

    exit(); // Quit the script.

    Redirect the user to another page

    To send a cookie (cont)

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    } else { // No record matched the query.$errors[] = 'The email address and passwordentered do not match those on file.'; // Public message.

    $errors[] = mysql_error() . '

    Query: '. $query; // Debugging message.

    }

    } // End of if (empty($errors)) IF.

    mysql_close(); // Close the database connection.

    } else { // Form has not been submitted.

    $errors = NULL;

    } // End of the main Submit conditional.

    Complete the $row conditional and the $errors conditional, and the

    close the database connection

    To send a cookie (cont)

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    // Begin the page now.

    $page_title = 'Login';include ('./includes/header.html');

    if (!empty($errors)) { // Print any errormessages.

    echo 'Error!

    The following error(s)occurred:
    ';

    foreach ($errors as $msg) { // Print each

    error.echo " - $msg
    \n";

    }

    echo '

    Please try again.

    ';

    }

    Create the form

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    // Create the form.

    ?>

    Login

    Email Address:

    Password:

    loggedin.php

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    ?php # Script 9.2 -

    loggedin.php

    // If no cookie is present,redirect the user.

    if(!isset($_COOKIE['user_id'])) {

    // Start defining the URL.

    $ rl 'http //'

    Check thepresence of acookie

    loggedin.php

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    // Check for a trailing slash.

    if ((substr($url, -1) == '/') OR(substr($url, -1) == '\\') ) {

    $url = substr ($url, 0, -1); //Chop off the slash.

    }

    $url .= '/index.php'; // Add the

    page.header("Location: $url");

    exit(); // Quit the script.

    }

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    // Set the page title and include the HTMLheader.

    $page_title = 'Logged In!'; include ('./includes/header.html');

    // Print a customized message.

    echo "Logged In!

    You are now logged in,{$_COOKIE['first_name']}!



    ";

    include ('./includes/footer.html');

    ?>

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    Setting cookie parameters(cont)

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    Expiration time is determined byadding a particular number of minutesor hours to the current moment,retrieved using the time() function.

    The following line will set the expirationtime of the cookie to be 1 hour (60

    seconds times 60 minutes) from thecurrent moment;

    setcookie (name, value,

    Setting cookie parameters(cont)

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    The path and domain arguments areused to limit cookie to a specific folderwithin a Web site (the path) or to aspecific host.

    For example, you could restrict acookie to exist only while a user is

    within the adminfolder of a domain(and the adminfolders subfolders):

    setcookie (name, value,

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    Setting cookie parameters(cont)

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    As with all functions that takearguments, you must pass thesetcookie() values in order.

    To skip any parameter, use NULL oran empty string.

    The expiration and secure values areboth integers and are therefore notquote.

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    Deleting cookies

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    Create a new PHP document

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    // Start defining the URL.

    $url = 'http://' . $_SERVER['HTTP_HOST'] .dirname($_SERVER['PHP_SELF']);// Check for a trailing slash.

    if ((substr($url, -1) == '/') OR (substr($url, -1) =='\\') ) {

    $url = substr ($url, 0, -1); // Chop off theslash.

    }

    $url .= '/index.php'; // Add the page.

    header("Location: $url");

    exit(); // Quit the script.

    } else { // Delete the cookies.

    setcookie ('first_name', '', time()-300, '/', '', 0);

    setcookie ('user_id', '', time()-300, '/', '', 0);

    }

    Deleting cookies (cont)

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    // Set the page title and

    include the HTML header.

    $page_title = 'Logged Out!';

    include

    ('./includes/header.html');

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    Copyright 2009 PearsonEducation, Inc. Publishing asPrentice Hall

    Slide 11-206

    Copyright 2009 Pearson Education Inc Slide 11-206

    Social Networks, Auctions, andPortals

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    Social Networks and OnlineCommunities

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    Copyright 2009 PearsonEducation, Inc. Publishing asPrentice Hall

    Slide 11-208

    Internet began as community buildingtechnology for scientists, researchers

    The Well

    Early communities limited to bulletinboards, newsgroups

    2002: Mobile Internet devices, blogs,

    sharing of rich media began new era ofsocial networking

    Social networking one of most common

    What Is an Online Social Network? Area online where people who share common ties

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    Copyright 2009 PearsonEducation, Inc. Publishing asPrentice Hall

    Slide 11-209

    Area online where people who share common ties

    can interact with one

    Involve:

    A group of people

    Shared social interaction Common ties among members

    People who share an area for some period

    of time e.g. MySpace, Friendster, Flickr, Facebook

    Portals and social networks moving closer together asportals add social networking features and community

    it dd t l lik i

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    Types of Social Networks AndTheir Business Models (contd)

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    Copyright 2009 PearsonEducation, Inc. Publishing asPrentice Hall

    Slide 11-212

    ( ) Interest-based social networks:

    Offer focused discussion groups based on shared interest in somespecific subject

    Usually advertising supported

    Affinity communities: Offer focused discussion and interaction with other people who

    share same affinity (self or group identification)

    Advertising and revenues from sales of products

    Sponsored communities: Created by government, non-profit or for-profit organizations for

    purpose of pursuing organizational goals

    Social Network sites for financial &business

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    Copyright 2009 PearsonEducation, Inc. Publishing asPrentice Hall

    Slide 11-213

    LinkedIn display business profile andaccomplishment

    StockTickr stock performance

    Duedee users rated against theirvirtual portfolio

    TradeKing to view trading styles

    Motley Fool online stock investmentservices

    Social network for professional

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    Copyright 2009 PearsonEducation, Inc. Publishing asPrentice Hall

    Slide 11-214

    DailyStrength for healthcare

    LawLink for law practitioners

    Sermo physicians INMobile wireless industry

    executives

    AdGabber advertising professionals

    Social Network Features andTechnologies

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    Copyright 2009 PearsonEducation, Inc. Publishing asPrentice Hall

    Slide 11-215

    Profiles

    Friends network

    Network discovery

    Favorites

    E-mail

    Storage

    Instant messaging

    Message boards

    Online polling

    Chat

    Discussion groups

    Experts online

    Membership

    management tools

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    Online Auctions

    Online auction sites among the most

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    Copyright 2009 PearsonEducation, Inc. Publishing asPrentice Hall

    Slide 11-217

    Online auction sites among the most

    popular consumer-to-consumer sites onthe Internet

    eBay: Market leader

    Several hundred different auction sites inU.S. alone

    Established portals and online retail sitesincreasingly are adding auctions to theirsites

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    Defining and Measuring the Growthof Auctions and Dynamic Pricing

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    Copyright 2009 PearsonEducation, Inc. Publishing asPrentice Hall

    Slide 11-219

    Auctions Type of dynamic pricing

    C2C auctions Auction house an intermediary

    $25 billion gross revenue 2008

    B2C auctions

    Business owns assets; often used for excessgoods

    $19 billion gross revenue 2008

    Can be used to allocate, bundle resources

    (contd)

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    Risks and Costs of Auctions forConsumers and Businesses

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    Copyright 2009 PearsonEducation, Inc. Publishing asPrentice Hall

    Slide 11-223

    Delayed consumption costs Monitoring costs

    Possible solutions include:

    Fixed pricing

    Watch lists

    Proxy bidding

    Equipment costs

    Trust risks

    Possible solutionrating systems (not always successful)

    Fulfillment costs

    Internet Auction Basics

    Internet auctions different from traditional

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    Copyright 2009 PearsonEducation, Inc. Publishing asPrentice Hall

    Slide 11-224

    te et auct o s d e e t o t ad t o a

    auctions Last much longer (usually a week)

    Variable number of bidders who come and

    go from auction arena Market power and bias in dynamically

    priced markets

    Neutral: Number of buyers and sellers is fewor equal

    Seller bias: Few sellers and many buyers

    Buyer bias: Many sellers and few buyers

    Internet Auction Basics (contd)

    Price Allocation Rules

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    Copyright 2009 PearsonEducation, Inc. Publishing asPrentice Hall

    Slide 11-225

    Price Allocation Rules

    Uniform pricing rule: Multiple winners whoall pay the same price

    Discriminatory pricing rule: Winners pay

    different amount depending on what theybid

    Public vs. private information

    Prices bid may be kept secret

    Bid rigging

    Open markets

    Bias in Dynamically Priced MarketsFigure 11.4, Page 729

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    Copyright 2009 PearsonEducation, Inc. Publishing asPrentice Hall

    Slide 11-226

    Types of Auctions

    English auctions:

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    Copyright 2009 PearsonEducation, Inc. Publishing asPrentice Hall

    Slide 11-227

    g

    Easiest to understand and most common

    Single item up for sale to single seller

    Highest bidder wins Traditional Dutch auction:

    Uses a clock that displays starting price

    Clock ticks down price until buyer stops it

    Types of Auctions (contd)

    Dutch Internet auction:

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    Copyright 2009 PearsonEducation, Inc. Publishing asPrentice Hall

    Slide 11-228

    Public ascending price, multiple units

    Final price is lowest successful bid, whichsets price for all higher bidders

    Name Your Own Price Auctions

    Pioneered by Priceline

    Users specify what they are willing to payfor goods or services and multipleproviders bid for their business

    Prices do not descend and are fixed

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    When to Use Auctions (And ForWhat) In Business

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    Slide 11-230

    Factors to consider Type of product

    Product life cycle

    Channel management

    Type of auction

    Initial pricing

    Bid increments

    Auction length

    Number of items

    Price allocation rule

    Closed vs. open bidding

    Seller and Consumer Behavior atAuctions

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    Profit to seller: A function of arrival rate, auction length,and number of units at auction

    Auction prices not necessarily the lowest

    Reasons include herd behavior (tendency to gravitate toward,

    and bid for, auction listing with one or more existing bids) Unintended results of participating in auctions:

    Winners regret

    Sellers lament

    Losers lament

    Consumer trust an important motivating factor inauctions

    When Auction Markets Fail: Fraudand Abuse in Auctions

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    Markets fail to produce socially desirableoutcomes in four situations: informationasymmetry, monopoly power, public

    goods, and externalities. Auction markets prone to fraud

    Most common: Failure to deliver, failure to

    pay

    2008 IC3 statistics:

    35.7% of Internet fraud complaints

    The Growth and Evolution of Portals Portals: most frequently visited sites on

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    the Web Gateways to the 40 - 50 billion Web

    pages

    Most of top portals today began assearch engines

    Today provide navigation of the Web,commerce, and content (own andothers)

    Enterprise portals an importantfunction within organizations

    Top 5 Portal/Search Engine Sitesin the United StatesFigure 11.6, Page 743

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    Slide 11-234SOURCE: Compete.com, 2008; authors estimates

    Insight on Business

    Battle of the PortalsClass Discussion

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    Class Discussion

    How many different kinds of portals arethere?

    How do portals make money? What are the strengths of the top four

    portals: Yahoo, Google, MSN andAOL?

    Why did Google link up with AOL whenAOL was losing audience share?

    Types of Portals: General Purposeand Vertical Market

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    General purpose portals: Attempt to attract very large general

    audience and then retain it on-site by

    providing in-depth vertical content channels E.g. Yahoo!, MSN

    Vertical market portals:

    Attempt to attract highly focused, loyalaudiences with specific interest

    Community (affinity group); e.g. iVillage.com

    Focused content; e.g. ESPN.com

    Two General Types of Portals: General Purposeand Vertical Market PortalsFigure 11.7, Page 747

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    Figure 11.7, Page 747

    Portal Business Models ISP services (AOL, MSN)

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    Provide Web access, e-mail for monthly fee

    General advertising revenue

    Charge for impressions delivered

    Tenancy deals

    Fixed charge for number of impressions, exclusivepartnerships, sole providers

    Commissions on sales

    Sales at site by independent providers

    Subscription fees

    Charging for premium content

    E-commerce in Action: Yahoo! Inc. Vision: Global Internet communications, commerce and

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    media company Business model: Earns money from advertising, premium

    content sales, commissions and corporate services

    Financial analysis: Revenues continue to grow; operating

    margins positive but falling Strategic analysis

    Growth through acquisition

    Competition: Google, Microsoft, Time Warner/AOL

    Outsources technology Future prospects dim

    SUMMARYSocial NetworksGeneral communitiesPractice networks

    Interest-based social networksAffinity communities

    Online AuctionsDynamic pricing: Prices based on demand

    characteristics of customer and supplysituation of seller

    Types of dynamic pricing

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    Affinity communitiesSponsored communities

    yp y p g

    1. Bundling2. Trigger pricing3. Utilization pricing4. Personalization pricing

    Types of AuctionsEnglish auctionsTraditional Dutch auctionDutch Internet auctionName Your Own Price AuctionsGroup Buying Auctions (Demand

    Aggregators)Professional Service Auctions

    Auction Aggregator

    Types of PortalsGeneral purpose portals

    Vertical market portalsCommunity (affinity group)Focused content

    Portal Business ModelsISP servicesGeneral advertising revenue

    Tenancy dealsCommissions on salesSubscription fees

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    Chapter 1

    Overview of ElectronicCommerce

    Learning Objectives

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    1. Define electronic commerce (EC) anddescribe its various categories.

    2. Describe and discuss the content and

    framework of EC.3. Describe the major types of EC

    transactions.

    4.

    Describe the digital revolution as a driver ofEC.

    5. Describe the business environment as adriver of EC.

    Learning Objectives

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    6. Describe some EC business models.

    7. Describe the benefits of EC toorganizations, consumers, and society.

    8. Describe the limitations of EC.9. Describe the contribution of EC to

    organizations responding to environmentalpressures.

    10. Describe online social and businessnetworks.

    Electronic Commerce:Definitions and Concepts

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    electronic commerce (EC)

    The process of buying, selling,transferring, or exchanging products,services, or information via computernetworks.

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    e-business

    A broader definition of EC thatincludes not just the buying and sellingof goods and services, but alsoservicing customers, collaborating withbusiness partners, and conducting

    electronic transactions within anorganization.

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    PURE VERSUS PARTIAL EC

    EC Organizations

    brick-and-mortar (old economy)

    organizationsOld-economy organizations (corporations)that perform their primary business off-line,selling physical products by means of

    physical agents. virtual (pure-play) organizations

    Organizations that conduct their businessactivities solely online.

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    click-and-mortar (click-and-brick)organizations

    Organizations that conduct some e-commerce activities, usually as an additional

    marketing channel.

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    1.1

    Electronic Commerce:Definitions and Concepts

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    INTERNET VERSUS NON-INTERNETEC

    intranet

    An internal corporate or governmentnetwork that uses Internet tools, such asWeb browsers, and Internet protocols.

    extranetA network that uses the Internet to linkmultiple intranets.

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    electronic market (e-marketplace)

    An online marketplace where buyersand sellers meet to exchange goods,services, money, or information.

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    Interorganizational information systems(IOSs)

    Communications systems that allow routine

    transaction processing and information flowbetween two or more organizations.

    intraorganizational information systems

    Communication systems that enablee-commerce activities to go on withinindividual organizations.

    The EC Framework,Classification, and Content

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    The EC Framework,Classification, and Content

    CLASSIFICATION OF EC BY THE NATURE

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    OF THE TRANSACTIONS ORINTERACTIONS

    business-to-business (B2B)

    E-commerce model in which all of the participantsare businesses or other organizations.

    business-to-consumer (B2C)

    E-commerce model in which businesses sell to

    individual shoppers.

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    e-tailing

    Online retailing, usually B2C.

    business-to-business-to-consumer

    (B2B2C)E-commerce model in which a businessprovides some product or service to aclient business that maintains its owncustomers.

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    consumer-to-business (C2B)

    E-commerce model in which individualsuse the Internet to sell products or

    services to organizations or individualswho seek sellers to bid on products orservices they need.

    mobile commerce (m-commerce)

    E-commerce transactions and activitiesconducted in a wireless environment.

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    location-based commerce (l-commerce)

    M-commerce transactions targeted toindividuals in specific locations, atspecific times.

    intrabusiness EC

    E-commerce category that includes all

    internal organizational activities thatinvolve the exchange of goods, services,or information among various units andindividuals in an organization.

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    business-to-employees (B2E)

    E-commerce model in which anorganization delivers services,information, or products to its individualemployees.

    collaborative commerce (c-commerce)

    E-commerce model in which individuals

    or groups communicate or collaborateonline.

    consumer-to-consumer (C2C)

    E-commerce model in which consumers

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    peer-to-peer

    Technology that enables networked peercomputers to share data and processing witheach other directly; can be used in C2C, B2B,

    and B2C e-commerce. e-learning

    The online delivery of information for purposesof training or education.

    e-government

    E-commerce model in which a governmententity buys or provides goods, services, orinformation from or to businesses or individualcitizens.

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    exchange

    A public electronic market with manybuyers and sellers.

    exchange-to-exchange (E2E)E-commerce model in which electronicexchanges formally connect to oneanother for the purpose of exchanginginformation.

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    THE INTERDISCIPLINARY NATUREOF EC

    The Google Revolution

    EC Failures

    EC Successes

    The EC Framework,Classification, and Content

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    Web 2.0

    The second-generation of Internet-based services that let people

    generate content, collaborate, andshare information online in perceivednew wayssuch as social networking

    sites, wikis, communication tools, andfolksonomies.

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    The Digital RevolutionDrives E-Commerce

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    digital economy

    An economy that is based on digitaltechnologies, including digital

    communication networks, computers,software, and other related informationtechnologies; also called the Internet

    economy, the new economy, or theWeb economy.

    The Digital RevolutionDrives E-Commerce

    C

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    The digital revolution accelerates ECmainly by providing competitiveadvantage to organizations.

    The digital revolution enables manyinnovations

    The Business EnvironmentDrives E-Commerce

    THE BUSINESS ENVIRONMENT

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    THE BUSINESS ENVIRONMENT

    The Business Environment Impact Model

    Business Pressures and Opportunities

    Organizational Response Strategies

    The Business EnvironmentDrives E-Commerce

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    EC BUSINESS MODELS

    b i d l

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    business model

    A method of doing business by whicha company can generate revenue to

    sustain itself.

    EC BUSINESS MODELS

    TYPICAL EC BUSINESS MODELS

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    TYPICAL EC BUSINESS MODELS

    Online direct marketing

    Electronic tendering systems for procurement tendering (bidding) system

    Model in which a buyer requests would-be sellers tosubmit bids; the lowest cost or highest value bidderwins.

    name-your-own-price model

    Model in which a buyer sets the price he or sheis willing to pay and invites sellers to supply thegood or service at that price.

    EC BUSINESS MODELS

    Fi d th b t i

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    Find the best price also known as a search engine model

    affiliate marketing

    An arrangement whereby a marketing partner (a

    business, an organization, or even an individual)refers consumers to the selling companys Website.

    viral marketing

    Word-of-mouth marketing in which customerspromote a product or service to friends orothers.

    EC BUSINESS MODELS

    h i

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    group purchasing

    Quantity (aggregated) purchasing thatenables groups of purchasers to obtain a

    discount price on the productspurchased.

    SMEs

    Small-to-medium enterprises.

    e-co-ops

    Another name for online group purchasingorganizations.

    EC BUSINESS MODELS

    O li ti

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    Online auctions

    Product customization and servicepersonalization

    customizationCreation of a product or service according tothe buyers specifications.

    personalization

    The creation of a service or informationaccording to specific customer specifications.

    EC BUSINESS MODELS

    El t i k t l d h

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    Electronic marketplaces and exchanges

    Information brokers (infomediaries)

    Bartering

    Value-chain integrators Value-chain service providers

    Supply chain improvers

    Social networks, communities, andblogging

    Negotiation

    EC BUSINESS MODELS

    i t l ld

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    virtual world

    A user-defined world in which peoplecan interact, play, and do business.

    The most publicized virtual world isSecond Life.

    Benefits and Limitations ofEC

    THE BENEFITS OF EC

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    THE BENEFITS OF EC

    Benefits to Organizations

    Benefits to Consumers

    Benefits to Society

    Facilitating Problem Solving

    Benefits and Limitations ofEC

    THE LIMITATIONS AND BARRIERS OF

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    THE LIMITATIONS AND BARRIERS OFEC Technological Limitations

    Nontechnological Limitations

    SOCIAL AND BUSINESS NETWORKS social networks

    Web sites that connect people with specifiedinterests by providing free services such as

    photo presentation, e-mail, blogging, and so on. Business-Oriented Networks

    Revenue Models of Social and BusinessNetworks

    The Digital Enterprise

    digital enterprise

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    digital enterprise

    A new business model that uses IT in afundamental way to accomplish one or more

    of three basic objectives: reach and engagecustomers more effectively, boost employeeproductivity, and improve operatingefficiency. It uses converged communication

    and computing technology in a way thatimproves business processes.

    The Digital Enterprise

    corporate portal

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    corporate portal

    A major gateway through whichemployees, business partners, and the

    public can enter a corporate Web site.

    Managerial Issues

    1 Is it real?

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    1. Is it real?

    2. Why is B2B e-commerce so attractive?

    3. There are so many EC failureshow can

    one avoid them?4. How can we exploit social/business

    networking?

    5.

    What should be my companys strategytoward EC?

    6. What are the top challenges of EC?

    Summary

    1 Definition of EC and description of its

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    1. Definition of EC and description of itsvarious categories.

    2. The content and framework of EC.

    3. The major types of EC transactions.

    4. The role of the digital revolution.

    5. The role of the business environmentas an EC driver.

    Summary

    6 The major EC business models

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    6. The major EC business models.

    7. Benefits of EC to organizations,consumers, and society.

    8. Barriers to EC.

    9. Social and business online networks.

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    All rights reserved. No part of this publication may be reproduced, stored in aretrieval system, or transmitted, in any form or by any means, electronic,

    mechanical, photocopying, recording, or otherwise, without the prior writtenpermission of the publisher. Printed in the United States of America.

    Copyright 2009 Pearson Education, Inc.Publishing as Prentice Hall

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    E-commerce BusinessModels and Concepts

    E-commerce Business ModelsDefinitions Business model

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    Business model

    Set of planned activities designed to result in a profitin a marketplace

    Business plan

    Describes a firms business model

    E-commerce business model

    Uses/leverages unique qualities of Internet and Web

    Key Ingredients of a Business ModelTable 2.1, Page 67

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    Value Proposition

    Defines how a companys product orservice fulfills the needs of customers

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    service fulfills the needs of customers

    Questions to ask: Why will customers choose to do business with

    your firm instead of another? What will your firm provide that others do not or

    cannot?

    Examples of successful value

    propositions: Personalization/customization

    Reduction of product search, price discoverycosts

    Revenue Model

    Describes how the firm will earnre en e generate profits and prod ce

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    revenue, generate profits, and producea superior return on invested capital

    Major types: Advertising revenue model

    Subscription revenue model

    Transaction fee revenue model Sales revenue model

    Affiliate revenue model

    Revenue ModelRevenue

    Model

    Examples Revenue source

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    Model

    Advertising Yahoo Fees from advertisers inexchange for advertisements

    Subscription WSJ.com

    Consumerreports.org

    Fees from subscribers in

    exchange forcontent/services

    Transactionfee

    eBay

    E*Trade

    Fees (commissions) forenabling or executing atransaction

    Sales Amazon, LLBean, Gap Sales of goods, informationor services

    Affiliate MyPoints Fees for business referrals

    Market Opportunity

    Refers to a companys intendedmarketspace and overall potential

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    marketspace and overall potentialfinancial opportunities available to thefirm in that marketspace

    Marketspace

    Area of actual or potential commercial value inwhich company intends to operate

    Realistic market opportunity

    Defined by revenue potential in each ofmarket niches in which company hopes to

    Competitive Environment Refers to the other companies selling similar products

    and operating in the same marketspace

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    and operating in the same marketspace. Also refers to the presence of substitute products and

    potential new entrants, as well as power of customersand suppliers

    Influenced by: Number of active competitors Each competitors market share Competitors profitability

    Competitors pricing

    Includes both direct competitors and indirectcompetitors

    Competitive Advantage

    Achieved when a firm can produce asuperior product and/or bring product to

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    superior product and/or bring product tomarket at a lower price than most, orall, of competitors

    First mover advantage Unfair competitive advantage

    Perfect market: No competitiveadvantages or asymmetries

    Leverage: When a company uses itscompetitive advantage to achieve moreadvantage in surrounding markets

    Market Strategy

    Plan that details how a companyi t d t t k t d

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    Plan that details how a companyintends to enter a new market andattract customers

    Best business concepts will fail ifnot properly marketed to potentialcustomers

    Organizational Development

    Plan that describes how the companywill organize the work that needs to be

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    will organize the work that needs to beaccomplished

    Work is typically divided into functionaldepartments

    Hiring moves from generalists to specialists ascompany grows

    Management Team

    Employees of the company responsiblef ki th b i d l k

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    Employees of the company responsiblefor making the business model work

    Strong management team gives instant

    credibility to outside investors

    Strong management team may not be

    able to salvage a weak businessmodel, but should be able to changethe model and redefine the business asit becomes necessar

    Categorizing E-commerceBusiness Models: Some Difficulties

    No one correct way

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    Slide 2-297

    No one correct way

    We categorize business modelsaccording to e-commerce sector (B2C,

    B2B, C2C) Type of e-commerce technology used can

    also affect classification of a business

    model i.e., m-commerce

    Some companies use multiple business

    Categories of B2C

    1 Portal

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    1. Portal

    2. E-tailer

    3. Content provider

    4. Transaction broker

    5. Market creator

    6. Service provider7. Community provider

    B2C Business Models: Portal

    Offers powerful search tools plus anintegrated package of content and

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    Offers powerful search tools plus anintegrated package of content andservices

    Typically utilizes a combinedsubscription/advertisingrevenues/transaction fee model

    Today, seen as destination site ratherthan gateway

    May be general (horizontal) or