all 'growed up': social media matured
DESCRIPTION
Questions to think about when creating your institutional strategy.TRANSCRIPT
‘All ‘Growed Up’: Social Media
MaturedJess Krywosa, Director of Digital
MarketingWellesley College
Sorry. I don’t have ‘The
Answer.’
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Should Presidents
Tweet?
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Follower Contests:
Or
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To automate or
not to automate?
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Why ?
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BIGGoals?
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Relationship-Building
(Organic/Engagement)
● Read Content● Value Content● ‘Permission
Marketing’
Transactional
(Campaign)
● Apply/Give● Mailing list sign up● Event Registration
What do we want people to do?
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What Do We Want Them To Think?
Best Use of
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Where Will All
This ‘Content’
Come From?
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Content Sources
● Our .edu
● Social Media (others’)
● Third Party Content
● Consumer Generated
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‘Best Practices’
● Voice/Tone/Transparency
● Branding/Graphics
● Content Creation
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Integration
● Support each other: share insights, calendars
● Share brand positioning and strategy - big buckets
● Fundraising - not a dirty word
● Mashups? - context
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Image: http://janashvili.files.wordpress.com/2014/02/data-overload-2.jpg
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Institutional Measurement
● Referrals to Apply/Give
● Audience Gained, Content Shared, Conversations Had
● Expand Reach Through Impressions
● CTR
● Time spent on site/depth of visit via referral
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Sentiment Goals
● Increase in Positive Sentiment (Opinion)
● Association with Key Brand Positioning
The End