all i really need to know in business i learned at microsoft

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Microsoft Apprentice Program All I Really Need to Know In Business I Learned at Microsoft Presented by Deanna Carlisle & Kristin Bockius From the book by Julie Bick

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I presented this training on Oct 17th, 2011 to share some best practices when it comes to business to our high school apprentices at Microsoft. Based on Julie Bick's book & my personal experiences.

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Page 1: All I Really Need to Know in Business I Learned at Microsoft

Microsoft Apprentice Program

All I Really Need to Know In Business I Learned at Microsoft

Presented byDeanna Carlisle & Kristin Bockius

From the book by Julie Bick

Page 2: All I Really Need to Know in Business I Learned at Microsoft

Microsoft Apprentice Program

Agenda

• Doing Your Job Well• Becoming an Expert• The Elevator Pitch• Reviewing Your Work• Getting the Job Done• Managing your Manager

• Communication• Words & Meetings

• Career Management• Understanding Yourself• Work-Life Balance

• Kristin – Introduction & Background

QUESTIONS?

Page 3: All I Really Need to Know in Business I Learned at Microsoft

Microsoft Apprentice Program

KRISTIN

ew Apprentice Manager!!

tudent Marketing Manager, US Education Team

inected … in many ways …

elocated to Seattle in March, 2011

love Microsoft! FTE for 6+ years

echnology & shopping addict

love social media!

Page 4: All I Really Need to Know in Business I Learned at Microsoft

Microsoft Apprentice Program

Becoming an Expert

Business is all about meeting the needs of the market. The key to meeting those needs is to understand your audience.

• Who is your audience?• Who is not your audience?• What new perspective can you

bring?• Research, learn!

Doing Your Job Well | Communication | Career Management

Antwon:What are you

personally an expert at?

Page 5: All I Really Need to Know in Business I Learned at Microsoft

Microsoft Apprentice Program

Power of Students! Power of YOU!

Page 6: All I Really Need to Know in Business I Learned at Microsoft

Microsoft Apprentice Program

The Elevator Pitch

Apprentice Elevator Pitch1. Name2. School3. Team4. Projects5. Plans for the future

Doing Your Job Well | Communication | Career Management

STORY:

Melynda: What is your

brand?

Page 7: All I Really Need to Know in Business I Learned at Microsoft

Microsoft Apprentice Program

Getting the Job Done

1. Prioritize2. Meet your commitments3. Ask questions 4. Organize

Doing Your Job Well | Communication | Career Management

Work smarter, not harder. Focus on the things that

really matter.

Jessica: What is something you

do to work smarter?

Page 8: All I Really Need to Know in Business I Learned at Microsoft

Microsoft Apprentice Program

Reviewing Your WorkDouble check your work! Not only

does it help catch errors, but it allows you to review your work and

prepare for potential questions.

Things to check for:1. Grammar2. Tone3. Format4. Purpose

Doing Your Job Well | Communication | Career Management

STORY:

Page 9: All I Really Need to Know in Business I Learned at Microsoft

Microsoft Apprentice Program

Managing Your Manager

Managers are not perfect – sometimes you need to be the one to

give them some direction.

1. Keep your manager informed2. Bring solutions, not problems3. Give your manager constructive

feedback4. Make your manager look good!

Doing Your Job Well | Communication | Career Management

“By proactively providing a status update regarding your progress on a regular basis, you enhance trust b/c your manager doesn’t wonder what you are doing & have to ask.”

Page 10: All I Really Need to Know in Business I Learned at Microsoft

Microsoft Apprentice Program

Meetings

Meetings

Why am I

here?

What is the

purpose?

Tips and

Tricks

Doing Your Job Well | Communication | Career Management

What is your goal?Set aside time for action itemsTake notes & follow-up

Start on time, end on timeStick to the agendaKeep them small to keep people engaged

Page 11: All I Really Need to Know in Business I Learned at Microsoft

Microsoft Apprentice Program

Understanding Yourself

Doing Your Job Well | Communication | Career Management

Understanding Yourself

What are you looking for in a career, in your life?

Understand your personal priorities and goals, and figure out how your job

fits into that.

1. What kind of projects do I like?2. How does my job fulfill those wants?3. Does what I do now help me achieve my overall goals?

Page 12: All I Really Need to Know in Business I Learned at Microsoft

Microsoft Apprentice Program

Work-Life Balance

Doing Your Job Well | Communication | Career Management

Obligations You

Exercise

Hanging Out

Reading

Taking Time Off

School

Work

Extracurriculars

Family

Page 13: All I Really Need to Know in Business I Learned at Microsoft

Microsoft Apprentice Program

QUESTIONS?

Dress for your next job.

Be confident in yourself!

Be careful what you post on FB

& Twitter.

Always be networking!

Brainstorm with others!

Find a mentor!Do what you

love!