all you need is a wiki
TRANSCRIPT
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Presenter: Bill Arconati
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About Us
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• Global Software company
• 15,000+ customers 110+ countries
• Over 100+ million dollars in revenue
• Highly Transparent and open
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Our Wiki
• 9,000 organizations in 93 countries
• Over 325 third-party plugins
• On-Premise and SaaS offerings
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Killer Use Cases
Team Collaboration Knowledge Management
External CommunitiesWeb PublishingBusiness Dashboards
Intranets
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Collaborative, Living Intranets• Benefits
– Eliminate bottlenecks– Fresh Information– Find what you need
• Features– Simple Page Edits– Edit-in Word– Enterprise Search– Security & LDAP
integrationSun Microsystems SunSpace
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Hyper-Productive Teams• Benefits
– Manage virtual teams– Stay on the same
page– Hit deadlines on time
• Features– Flexible page layout
and hierarchy– Email and RSS
notifications– Task Management
and JIRA integration
opensource.adobe.com
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Capture and Organize Knowledge• Benefits
– Highly participatory– Evolve as needs
evolve• Features
– Page Templates and Hierarchy
– Labels and Tag Clouds
– Powerful Searchwikipatterns.com
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Rapidly Respond to Business Changes
• Benefits– Real-time insight
into KPIs– Rapid Dashboard
Creation– Single Destination
• Features– Advanced Charting– Connects to
DB/Data Warehouse
– Enterprise Security
Support Metrics Dashboard
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Engage Your Customers and Partners• Benefits
– Rapid customer feedback
– Increased satisfaction and loyalty
– Self service
• Features– Separately-managed
Spaces– Threaded Discussions– Granular Security
IBM developerWorks wiki
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Build Content-Rich Websites• Benefits
– Eliminate the webmaster bottleneck
– High participation websites
– Standardize on one platform
• Features– Skin with Themes and
custom CSS– Rapid Editing and
Updates– Versioning and Revisions
collaborationproject.orgby National Academy of Public Administration
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