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Alliance for Water Stewardship Assessment Report Prepared for PHILIP MORRIS BRASIL INDÚSTRIA E COMÉRCIO LTDA. Prepared by: SGS SGS Ref.: SGS2018_AWS0001 Version: 1 Date: 19 June 2019 This is a controlled document, which is subject to SGS document control procedures. It may not be reproduced in whole or in part without the express permission of SGS

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Page 1: Alliance for Water Stewardship Assessment Report...REPORT TITLE ALLIANCE FOR WATER STEWARDSHIP ASSESSMENT REPORT DATE SUBMITTED: 1 9June201 CLIENT: PHILIP MORRIS BRASIL INDÚSTRIA

Alliance for Water Stewardship Assessment Report Prepared for PHILIP MORRIS BRASIL INDÚSTRIA E COMÉRCIO LTDA.

Prepared by: SGS

SGS Ref.: SGS2018_AWS0001 Version: 1

Date: 19 June 2019

This is a controlled document, which is subject to SGS document control procedures. It may not be reproduced in whole or in part without the express permission of SGS

Page 2: Alliance for Water Stewardship Assessment Report...REPORT TITLE ALLIANCE FOR WATER STEWARDSHIP ASSESSMENT REPORT DATE SUBMITTED: 1 9June201 CLIENT: PHILIP MORRIS BRASIL INDÚSTRIA

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REPORT DETAILS

REFERENCE AWS-010-INT-CAB-00-02-0023-0056 CERTIFICATE No SGS2018_AWS0001 REPORT TITLE ALLIANCE FOR WATER STEWARDSHIP ASSESSMENT REPORT DATE SUBMITTED: 19 June 2019 CLIENT: PHILIP MORRIS BRASIL INDÚSTRIA E COMÉRCIO LTDA.

Santa Cruz do Sul Factory. Rio Grande do Sul. BRAZIL. [email protected] www.pmi.com

AUDIT TEAM: Lead Assessor: • Ursula Antúnez de Mayolo (UA) - (20-21 May, 2019) Local Assessors / Experts : • Luciana Spinola (SGS Brazil)

SIGNED: Ursula Antunez de Mayolo

TECHNICAL SIGNATORY

Francesca Cerchia

STATUS FINAL NOTICE This document is issued by SGS under its General Conditions of

Service accessible at http://www.sgs.com/terms_and_conditions.htm. Attention is drawn to the limitation of liability, indemnification and jurisdiction issues defined therein.

Any holder of this document is advised that information contained hereon reflects SGS’s findings at the time of its intervention only and within the limits of Client’s instructions, if any. SGS’s sole responsibility is to its Client and this document does not exonerate parties to a transaction from exercising all their rights and obligations under the transaction documents. Any unauthorised alteration, forgery or falsification of the content or appearance of this document is unlawful and offenders may be prosecuted to the fullest extent of the law.

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June 19, 2019 [ALLIANCE FOR WATER STEWARDSHIP ASSESSMENT REPORT]

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Table of content REPORT DETAILS ................................................................................................................................................... 2 1 EXECUTIVE SUMMARY .................................................................................................................................. 4 2 SCOPE OF ASSESSMENT .............................................................................................................................. 5 3 DESCRIPTION OF CATCHMENT .................................................................................................................... 6 4 SUMMARY OF SHARED WATER CHALLENGES .......................................................................................... 7 5 INDICATORS CHECKLIST .............................................................................................................................. 8 6 AUDIT FINDINGS ............................................................................................................................................. 9 7 SUMMARY ...................................................................................................................................................... 10 8 OPPORTUNITIES FOR IMPROVEMENT ....................................................................................................... 11 9 CONCLUSIONS AND RECOMMANDATIONS .............................................................................................. 12 10 REFERENCES ................................................................................................................................................ 13

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June 19, 2019 [ALLIANCE FOR WATER STEWARDSHIP ASSESSMENT REPORT]

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1 EXECUTIVE SUMMARY The scope of services covers the conformity assessment in compliance with the AWS

International Water Stewardship Standard Standard Version 2.0 for PHILIP MORRIS BRASIL

INDÚSTRIA E COMÉRCIO LTDA. (PMI Brazil) for their Santa Cruz do Sul Factory, Rio Grande

do Sul, Brazil. The assessment has been completed in compliance with AWS Certification

requirements, Version 1, July 2015.

Phiip Morris International is a company that manufactures tobacco related products, with more

than 80,000 employees. It has operations operations world-wide, and in Brazil they established

PHILIP MORRIS BRASIL INDÚSTRIA E COMÉRCIO LTDA.

Given the document review undertaken, verification of evidence and site visit inspections

performed, SGS recommends that PMI BRAZIL continues to be AWS Core Certified and

upgraded to the Version 2.0 of the AWS standards. Surveillance audit interval continue to be

of annual frequency.

There were nil non-conformances raised during the course of the audit process. The minor

non-conformance raised at last audit, was closed at this one. Three observations were

identified during this audit, and the previous observation was closed. At next surveillance in

2020, the 3 new observations will be reviewed.

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June 19, 2019 [ALLIANCE FOR WATER STEWARDSHIP ASSESSMENT REPORT]

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2 SCOPE OF ASSESSMENT The scope of services covers the surveillance assessment and upgrade to the AWS

International Water Stewardship Standard Standard Version 2.0 for PHILIP MORRIS BRASIL

INDÚSTRIA E COMÉRCIO LTDA. (PMI Brazil) for their Santa Cruz do Sul Factory, Rio Grande

do Sul, Brazil. The assessment has been completed in compliance with AWS Certification

requirements, Version 1, July 2015.

The assessment was conducted during 2 days on-site, from the 20th and 21st of May 2019, and

1.5 days off-site (preliminary review and local expert review). The geographical scope has

been only the Santa Cruz do Sul Factory. The water used is mostly from groundwater from the

Guarani aquifer.

The audit interviews were held at PMI Brazil over two days and visiting stakeholders for their

WASH projects with the community. PMI Brazil and the stakeholders provided the requested

supporting documentation as evidence whilst on site and off-site. SGS provided feedback on

the checklist report to PMI Brazil of the 14th June 2019. Figure 1: Diagram of the Santa Cruz do Sul Factory

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June 19, 2019 [ALLIANCE FOR WATER STEWARDSHIP ASSESSMENT REPORT]

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3 DESCRIPTION OF CATCHMENT They have the document “Bacia Hidrográfica do Rio Pardo” (Pardo river catchment). This

document is published by the “Comité Pardo” which is the management committee for the Rio

Pardo catchment. It has a full map of the catchment, including all the rivers and water streams.

It shows also the sub-catchments and key information. It focuses on superficial water.

Nevertheless, the Rio Pardo catchment is one of the contributors to Guarani aquifer

replenishment. Note that Philip Morris does not have any withdrawal from the water streams

or rivers itself, as it is indirectly at this catchment because of the aquifer use and replenishment.

Similarly, the effluents are not discharged directly to the rivers, but slowly infiltrated to the

underground. Figure 2: Map of the Rio Pardo catchment

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4 SUMMARY OF SHARED WATER CHALLENGES “Relatório etapa A – Comite Bacia Pardo” Chapter 2.4 includes a matrix with that lists the shared

water challenges per region of the water catchment. These are 17 water challenges associated

with water balance, water quality, water related areas and water/land use. Then, in September

2018, the Pardo Catchment Committee released the updated challenges. They highlighted

challenges in eco-communication/education, rural sanitation, wastewater treatment, soil

management, water quantity & quality, weak governance, climate change, etc. Table 1: Water Challenges - Main problems associated with water resources at Rio Pardo catchment (updated september 2018 by the Pardo Catchment Committee)

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5 INDICATORS CHECKLIST As per the requirement set out in the AWS certification requirements Section 2.11.3.1 it was

prepared a checklist of all the CORE AWS indicators with the relevant reviewed evidence

provided by PMI Brazil and the indicator with which it is associated. The checklist was aligned

to the clauses / indicators of the AWS standard Version 2.0.

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6 AUDIT FINDINGS The Minor CAR and observation raised during the previous audit were closed. Nil new non-

conformities were identified. 3 new observations were raised for future improvement, which will

be reviewed at next audit.

Relating to Previous Audit Results: The nonconformity identified during previous audit (2018 period) has been reviewed and the

corrective action continues to be effective.

Table 2. Previous Audit - Minor Non-Conformances raised during the AWS audit process, to version 1.0

No. Type Ref. Details Review Actions Status

1 Minor Non-Conformance

6.1 – 6.4

It was not yet conducted the disclosure, communication and public availability of: • summary related to the general governance

structure of the site’s management with names of those accountable for compliance with water related laws and regulations

• summary of site’s water stewardship results against the targets

• efforts to address shared challenges and report on actions taken to help address these challenges and engage stakeholders, including public sector agencies

• a list of any site water compliance violation together with the corrective action implemented to prevent further occurrence.

Site Water Stewardship performance report, published in 2018

Closed (see further explanation in next box

CLOSED: The “Water Stewardship” – “Relatório de performance de água – PMB 2018”, Manufatura Santa Cruz do Sul was disclosed after certification was granted, through:

• Community by PMB webpage, as the report is available in Portuguese there • To Pardo Committee, through the meeting at PMB facilities the 19th March

2019 • To the employees through communication boards in parts, so it was published a

section every week • To the outsourced tobacco processor, through a meeting in their facilities.

The report content includes: • Letter of the Site’s Directors, and names of the accountable persons for water,

as well as management approach • KPIs of the site’s water stewardship against the targets compared to base year • Projects to address shared water challenges • They didn´t have any non-compliance violation related to water

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7 SUMMARY In reviewing the evidence presented by PMI Brazil, it was confirmed that they maintain their

water stewardship system appropriatetly, and with the visit to the stakeholders (the community

/ council) where they are implementing their new WASH project, it was possible to upgrade to

the version 2.0 of the AWS standard. This was accompanied with the documentary evidence

and actions to address the changes to version 2.0.

The minor non-conformance of last visit was closed, and there were nil new non-conformances

raised.

Observations were made during the audit, these are to be considered as areas for

improvement which will be reviewed in future surveillance audit.

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8 OPPORTUNITIES FOR IMPROVEMENT During this audit for PMI Brazil, three observations were raised. One is related to the version

1.0 of the standard, and two are related to the new version of the standard 2.0. See below the

observations identified. See alignment to new standard Version 2.0.

• Observation 2018 (clause 1.5.3): There is a gap of 13 years between the Relatorio

etapa A and the actual project which should be taking in account when analysing the

actual availability situation of Pardo River Basin availability

CLOSED: There is a new office for the Comité Bacia Pardo which is reviewing the

current Relatorio and updating the key topics, such as risks that was the priority. The

“Comitê Pardo” updated the plan called “Bacia Hidrográfica do Rio Pardo - Plano de

Bacia – 1ª Aproximação, Setembro de 2018” reviewing the data for risks at slides 48-

50 with the table containing the problems and the slides 51-54 with the proposed

solutions.

• Observation 01-2019 (clause 1.8.5): Associate the best practices of the tobacco sector

and/or Pardo catchment with the 5 AWS outcomes and describe the actions

implemented to achieve best practice

• Observation 02-2019 (clause 2.4.1): The site may consider further resilience to water

risks, nevertheless, in the chapter 4.3.1 of “potable water scarcity”, they have a detailed

action plan for continue operating in spite of water reduction

• Observation 03-2019 (clause 5.4: For the next public water report, the engagement

with stakeholder and co-ordination with public-sector agencies need to be disclosed.

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9 CONCLUSIONS AND RECOMMENDATIONS Given the evidence review and the site visit inspections performed, SGS recommends that

PMI Brazil is upgraded to the AWS Core Certification, version 2.0.

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10 REFERENCES

• Commitment letter

• Integrated Management System Policy

• Diagram Santa Cruz do Sul Factory

• Satellite map of surrounding area

• Map of Rio Pardo catchment

• “Bacia Hidrográfica do Rio Pardo” (Pardo river catchment) and presentation of update

• Water Stewardhsip Strategy / Plan

• Water Balance

• Licenses for each of the 3 water wells

• Monitoring records for each well

• Other support documents