Alliance Lifeline Ensuring business continuity when operations are

disrupted

Introducing Alliance Lifeline

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Alliance Lifeline provides cost-

effective insurance in case your

access to the SWIFT network is

disrupted

Alliance Lifeline – Highlights

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Always ready, activated on demand

All SWIFT message types and standards

SWIFT’s comprehensive operational

service and support

Manual and automated operations

Cost-effective cold standby solution

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Alliance Lifeline – Light footprint

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1

2

3

Standard broadband Internet connection *Option to connect using VPN

Standard Internet Explorer browser

Standard Windows PC / laptop

4 SWIFT security tokens (USB)

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What is Alliance Lifeline?

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Internet Optional:

Alliance Connect

Alliance Lifeline

HSM Interface

MV-SIPN

Connect to SWIFT via

Alliance Lifeline

Browsers

@

AutoClient

Primary / backup / DR infrastructure

at customer site

Alliance Lifeline

light ‘footprint’

at customer site

Application

When your main SWIFT

connection becomes

unavailable

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Alliance Lifeline – Key features

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Cost-effective ‘cold standby’ connection to SWIFT (based on Alliance Lite2)

Uses internet connection from any location; option to connect over SWIFT VPN

Global 24/7/365 connection activation on request – GUI always available

Easy-to-use browser-based screens; light footprint

Basic message reconciliation – copy of messages exchanged over Lifeline during

outage, report of last sent messages before outage available upon request

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Alliance Lifeline could be right for you if …

• Inability to exchange SWIFT messages could have severe

financial or reputational consequences for your business

• You want additional protection to process your most critical

message flows in case your connection to SWIFT becomes

unavailable

• You need an alternative connection in order to comply with

regulatory requirements

• You like the flexibility of having a subscription-based emergency

connection without the need for additional upfront investment

• You’re a remote office and you want a backup solution in case you

cannot connect to SWIFT via your head office

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What do Lifeline customers say?

Alliance Lifeline provides cost-effective insurance in case of disaster and delivers an end-to-end solution built around SWIFT’s security, reliability, resilience and customer service.

Stephen Leung,

Managing Director, Head of Operations,

Daiwa Capital Markets in Hong Kong

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Alliance Lifeline – Activation process

• The Alliance Lifeline user interface (GUI) is always available

• The SWIFT connection is dormant and must be activated to be used

In case of emergency / disaster:

• You must contact SWIFT to request activation of your connection

• You can already prepare messages so they are ready to send

• SWIFT validates your request in line with normal security

procedures and activates your connection

• Your connection remains live until you ask SWIFT to deactivate it*

* A daily usage fee will apply for each day your connection is active

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Alliance Lifeline – Service offering

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Analysis

& Design Implementation

Activation

Testing

End-to-end Project Manager

Activation /

Deactivation

Change

Management Testing

Operation & Maintenance Set-up Services

Customer Support

• Requirements assessment and

solution design

• Customisation to your specific needs

• Remote installation

• Initial RMA records import

• Activation testing

• Activation tutorial • End-to-end project management

• Activation/deactivation on request

• Message reconciliation assistance

• Activation testing (twice per year)

• Additional configuration changes*

* Additional charges will apply

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Alliance Lifeline Pricing

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No surprises,

all inclusive

One-time setup fee

All-inclusive annual subscription fee

Sent messages and files are charged

at standard SWIFT prices

Daily usage fee when service is activated 2 days per year free of charge to allow testing

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Alliance Lifeline Premium

• Premium option within Alliance Lifeline

• The SWIFT connection is always active to SEND messages

• You must request activation in order to RECEIVE messages

In case of emergency :

• You can send messages immediately

• You must contact SWIFT to request activation if you want to receive

messages

• SWIFT validates your request in line with normal security procedures and

activates your connection

• Your ability to receive messages remains live until you ask SWIFT to

deactivate it

* A daily usage fee will apply for each day that you send and/or receive messages

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Integrated

service offering End-to-end solution

Flexible Customised activation

scenarios that exactly

meet your recovery

needs

Cost-effective Insurance in case

of disaster

Light footprint Private cloud based

fallback solution

Peace of

Mind 24/7/365 activation

on request

Full-featured All SWIFT message

types, standards and

Browse services

Alliance Lifeline – March 2015 – PUBLIC

Thank you

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