alliance long lines activity (alla) … long lines activity (alla) handbook 2007 nato unclassified...

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Enclosure 1

AC/322(SC/6)N(2007)0014

Alliance Long Lines Activity (ALLA)

HANDBOOK

2007

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ALLA HANDBOOK

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TABLE OF CONTENTS

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SECTION I - GENERAL INFORMATION ....................................................................... I-3 CHAPTER 1 ORGANISATION .............................................................................. I-3 The Alliance Long Lines Activity (ALLA)........................................................... I-3 ALLA Handbook........... ... NALLA Functions ............................................................................................. I-3 Eligibility of Telecommunication Providers ....................................................... I-4 Organisational Relationships............................................................................ I-4 CHAPTER 2 THE ALLA CIRCUIT ORDERING SYSTEM ..................................... I-5 Advantages of the ALLA Circuit Ordering System............................................ I-5 Application........................................................................................................ I-5 National Use..................................................................................................... I-5 ALLA Numbers ................................................................................................. I-5 Demanders Code ............................................................................................ I-6 Transatlantic Circuits to the United States........................................................ I-6 Internal Circuits within the United States ......................................................... I-6 International Circuits to Non-NATO Countries.................................................. I-6 Circuit Ordering without NALLA Involvement ................................................... I-6 Tariffs and Value Added Tax (VAT).................................................................. I-6 SECTION II ALLA PROCEDURES............................................................................... II-1 CHAPTER 1 PREPARATION FOR CIRCUIT ORDERING................................... II-3 Planning of Connectivity .................................................................................. II-3 CHAPTER 2 GENERAL INFORMATION ON CIRCUIT DEMANDS..................... II-5 General............................................................................................................ II-5 Circuit Demand for Provision........................................................................... II-5 Modification of a Circuit ................................................................................... II-6 Cessation of a Circuit ...................................................................................... II-6 Cancellation of a Circuit .................................................................................. II-6 CHAPTER 3 CIRCUIT DEMAND PROCEDURES ............................................... II-7 One-Stop-Shopping (OSS).............................................................................. II-7 Definitions of Terms ........................................................................................ II-7 OSS Circuit Demand ....................................................................................... II-8 Non-OSS Circuit Demand .............................................................................. II-8 Action Reports................................................................................................. II-9 Annex A Flow Chart for Circuit Demand..................................................... II-11 Annex B Flow Chart for non-OSS Circuit Demand ..................................... II-13 Annex C ITU-T Recommendation on OSS................................................. II-15 CHAPTER 4 FORMAT OF THE CIRCUIT DEMAND.......................................... II-21 Information Required..................................................................................... II-21 Examples....................................................................................................... II-21 Annex A Information required for Circuit Demands .................................... II-23 Annex B Explanation of Formats for Circuit Demand/Action Report........... II-25

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Annex C Format of Circuit Demand for Provision ...................................... II-33 Annex D Example Circuit Demand for Provision of a Circuit ................... II-35 Annex E Example - Circuit Demand for Modification of a Circuit............... II-37 Annex F Example Circuit Demand for Cessation of a Circuit .................. II-39 Annex G Example Cancellation of a Circuit Demand Cessation ............. II-41 CHAPTER 5 REGISTRATION OF EXISTING INTERNATIONAL CIRCUITS..... II-43 General.......................................................................................................... II-43 Registration ................................................................................................... II-43 Action Reports............................................................................................... II-44 Circuit Designation ........................................................................................ II-44 CHAPTER 6 EXCEPTIONAL PROCEDURES ................................................... II-45 General.......................................................................................................... II-45 Processing of Demands ................................................................................ II-46 National Rules ............................................................................................... II-46 SECTION III MAINTENANCE ...................................................................................... III-1 CHAPTER 1 INITIAL TESTING ........................................................................... III-3 General........................................................................................................... III-3 Link Acceptance Tests ................................................................................... III-3 Link Test Sheets............................................................................................. III-3 Link Test Report ............................................................................................. III-4 Technical Requirements................................................................................. III-4 Link Acceptance (LA) Procedures ................................................................. III-5 Final Link Acceptance .................................................................................... III-5 CHAPTER 2 CIRCUIT BREAKDOWNS AND FAULT REPORTING ................... III-7 Fault Detection ............................................................................................... III-7 Reporting Procedure ...................................................................................... III-7 CHAPTER 3 ALLOWANCES FOR INTERRUPTIONS ........................................ III-9 Applicable Rules............................................................................................. III-9 Reimbursement Claim.................................................................................... III-9 Annex A Extract of ITU-T Recommendation D.1 ....................................... III-11 Annex B Demanders Reimbursement Claim ............................................. III-13 CHAPTER 4 ALLA CHECK LISTS .................................................................... III-15 Circuit Database Check Lists ....................................................................... III-15 Annex A Content of Circuit Database Check List ...................................... III-17 ANNEXES ANNEX A GLOSSARY OF TERMS......................................................................A-1 ANNEX B ALLA CIRCUIT NUMBERS..................................................................B-1 ANNEX C DEMANDERS CODES .......................................................................C-1 ANNEX D ADDRESSES OF THE NALLAs...........................................................D-1 ANNEX E - DISTRIBUTION....................................................................................E-1

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SECTION I

GENERAL INFORMATION

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ALLA HANDBOOK SECTION I

CHAPTER 1

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CHAPTER 1

ORGANISATION THE ALLIANCE LONG LINES ACTIVITY (ALLA) 101. The Alliance Long Lines Activity (ALLA) is the historical name for the organization which, within NATO and NATO nations, provides assistance for the procurement of commercial leased telecommunication services. As a result of reorganisations in NATO, the role of ALLA is now limited to a coordinating and procedural one. The coordination consists of:

a. Maintaining a repository of Telecom Providers (TP) and National Long Lines Agencies (NALLA) contact details; b. Maintaining a circuits number assigment application; c. Maintaining the ALLA handbook..

102. A National Long Lines Agency (NALLA) is established in each NATO country to provide an interface between Demanders (Service Ordering Authorities) and Telecommunication Providers. Contact details of the NALLAs are available through the ALLA Website. 103. A Telecommunication Provider (TP) refers to any publicly or privately owned entity, providing telecommunications based services, or operating and maintaining transmission networks and systems. Contact details of the accredited TPs are available through the ALLA website (under the respective NALLAs). ALLA HANBOOK 104. The ALLA Handbook is a document that provides Demanders and NALLAs information on circuit ordering process. The relevant circuit ordering procedures are included in this handbook. Although the ALLA handbook is a procedural handbook and is considered a guidance rather than policy for National Demanders and NALLAs, the use of the ALLA handbook is recommended as it allows for consistency throughout the circuit ordering process. NALLA FUNCTIONS 105. In general, NALLAs perform the following functions:

a. Assist Demanders, as and when required, in obtaining the necessary information, including price quotations, on international and internal circuit connectivity.

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b. Co-ordinate with the selected TP, and other NALLAs if required, Demanders requests for international or internal circuit connectivity if circuit ordering is executed in accordance with ALLA procedures. c. Register and maintain up-to-date records of all internal and international ALLA registered circuits concerning their country. d. Assist Demanders in resolving problems regarding the provision or operation of ALLA registered circuits.

ELIGIBILITY OF TELECOMMUNICATION PROVIDERS NALLAs are invited to provide recommendations based upon which TPs can be accredited 106. In order to be eligible to provide services for NATO and national defence purposes under ALLA procedures, a TP should be accredited by the appropriate (regulatory1 or other) authorities of the host country.

107. Following is a non exhaustive list of recommendations which national authorities should take into account when negotiating accreditation of a TP:

a. TP to own the infrastructure on which services are provided as a guarantee for easy restoration under all circumstances;

b. TP to establish a cell with security cleared personnel that will act as the point of contact with the NALLA for defence requirements;

c. TP to accept requests for services related to NATO/national defence that are processed by the NALLA;

d. TP to provide the above services in accordance with the ALLA Handbook;

e. TP to establish secure mechanisms to identify and restore the above services in case of major breakdowns. Notes:

1. National authorities may wish to take into account that global providers do not necessarily keep their databases in the host country.

2. As accreditation is a national responsibility, it cannot be extended to other NATO countries.

ORGANISATIONAL RELATIONSHIPS 108. Within the NATO C3 Organization (NC3O) and under the NATO C3 Board (NC3B), ALLA reports to the Communication Network Sub-Committee (CNSC). 1 The national regulatory authority is the independent governmental body, issuing the licences to

operate public telecommunication networks or to provide telecommunications based services.

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109. A staff element within the NATO Headquarters C3 Staff (NHQC3S) provides the focal point for liaison with the NALLAs and the user community and acts as custodian for the ALLA Handbook, the Circuit Number assignment application and the TP and NALLA repositories.

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ALLA HANDBOOK SECTION II CHAPTER 2

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CHAPTER 2

THE ALLA CIRCUIT ORDERING SYSTEM

ADVANTAGES OF THE ALLA CIRCUIT ORDERING SYSTEM 201. The ALLA circuit ordering system offers the following advantages: a. Assistance by the NALLAs in all the steps to obtain circuit connectivity. b. Standardized procedures which can be used in all NATO countries. c. Labelling of the circuit with an ALLA number, known to the Demander, the NALLA

and the TP, recognizing the importance of the circuit for NATO or national defence purposes.

d. Preferential treatment in times of peace, disasters, crisis or war, within the limits of the

relevant national regulations or legislation. APPLICATION 202. The ALLA circuit ordering system can be used for: a. NATO and national requirements for international circuits. b. NATO requirements for internal circuits.

c. Requirements for international or internal circuits of national forces stationed outside their own countries.

d. Requirements of civil organizations considered of importance for the defence of the Alliance.

NATIONAL USE 203. Nations are encouraged to adopt the ALLA circuit ordering system for national internal use. A circuit number can be obtained through the ALLA website that is limited to a centrally (HNQC3S) managed circuit number assignment application. Use of this application ensures that unique circuit numbers are used for international circuits. ALLA NUMBERS 204. The ALLA number is a six-digit number used to identify a commercial-leased circuit over its full length. A Circuit Number can be obtained through the ALLA website that is linked to a

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centrally (NHQC3S) managed Circuit Number Assignment Application. Use of this application ensures that unique circuit numbers are used for international circuits. 205. Full details on the ALLA numbering system are at Annex B to this Handbook. DEMANDERS CODE 206. The Demanders Code is a six-digit number used to identify the Demander of a circuit. The list of Demanders is at Annex C to this Handbook. TRANSATLANTIC CIRCUITS TO THE UNITED STATES 207. As there is no NALLA in the United States, all transatlantic circuits ordered to that country from Europe should be processed under one-stop-shopping. The NALLA US office in Germany can provide assistance if required. INTERNAL CIRCUITS WITHIN THE UNITED STATES 208. As there is no NALLA in the United States, Demanders are advised to have their circuit ordering for internal circuits processed by a US counterpart, e.g. SACT. There are no ALLA numbers attached to internal circuits within the US. INTERNATIONAL CIRCUITS TO NON-NATO COUNTRIES 209. All circuits between NATO and non-NATO countries, or to NATO countries without NALLA, will be processed by the NALLA of the NATO country and further handled by the TPs in the two countries involved, preferably under one-stop-shopping. 210. Even for circuit ordering under one-stop-shopping, the Demander may still need to do his own prospecting to select the TP in the non-NATO country. CIRCUIT ORDERING WITHOUT NALLA INVOLVEMENT 211. Circuits ordered under the commercial procedure are not eligible for ALLA registration unless they belong to the Demanders category addressed in Section II,Chapter 5. TARIFFS AND VALUE ADDED TAX (VAT) 212. Tariff information can be obtained from the NALLA, but is otherwise mostly available on the Internet site of the TP. 213. Within the European Community (EC), NATO headquarters are exempt from payment of VAT under Article 15.10 of Council Directive 77/288/EEC of the Sixth Directive. This applies to all NATO Forces within the EC.

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214. NATO Forces and national forces stationed outside their own countries usually have special agreements with the local government for VAT exemption. This applies both to EC countries and to non-EC countries.

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ALLA HANDBOOK SECTION II

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SECTION II

ALLA PROCEDURES

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CHAPTER 1

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CHAPTER 1

PREPARATION FOR CIRCUIT ORDERING

PLANNING OF CONNECTIVITY 101. NALLAs have a list of TPs active in their country, having accepted the ALLA circuit ordering procedures and corresponding obligations, and employing personnel with the necessary clearance to access defence facilities. Demanders should therefore contact NALLAs at both ends before selecting a TP. NALLAs will provide them with the necessary information on potential Telecommunication Providers (TPs), their terms and conditions, including the lead time for the provision of the service. 102. The list of accredited TPs in each NATO country is available on the ALLA web site under the respective NALLAs. 103. One needs to consider that a lead time of 30 days is common practice, and that this can even be higher for complicated requirements. 104. In view of the fact that more than one TP may offer services, not only for internal, but also for international connectivity, NALLAs at both ends may have to collect information from several provider sources. 105. For international connectivity the Demander should preferably opt for one-stop-shopping (OSS), whereby the selected co-ordinating TP will handle the complete ordering and implementation procedure with the selected distant end TP. 106. Most TPs offer different levels of commercial service restoration for peacetime use. The requested level of service has to be indicated at the time of the ordering. 107. In some countries there is a requirement to also indicate a restoration priority, mainly intended to determine the sequence of required circuit restoration in times of disaster, crisis or war. There are three levels of restoration priority: R1, R2 and R3. These levels correspond to the degree of importance the demander attaches to his circuits. R1 is restored before R2, R2 before R3. 108. It is the Demanders responsibility to make sure that his circuit requirement has been co-ordinated with the User(s) and that termination equipment and manning will be available on the installation day. 109. When the Demander has collected all the necessary information and has selected the TP(s), he processes his circuit order in accordance with Chapters 2, 3 and 4.

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CHAPTER 2

GENERAL INFORMATION ON CIRCUIT DEMANDS

GENERAL 201. A circuit demand can apply to provision, modification or cessation. For definitions of these terms see the Glossary at Annex A to this Handbook. 202. Circuit demands are normally submitted in written form. 203. A separate demand has to be submitted for each circuit. 204. Circuits of mixed composition (using part military and part commercial facilities) require a separate circuit demand for each commercial component. 205. The information contained in the circuit demand is, in principle, unclassified, unless sensitive information and/or information regarding the urgency of the demand has to be added (see also Chapter 6). 206. A circuit demand commits the Demander financially in the same way as a signature under a contract. 207. Depending on the arrangements for defence purposes between the national authorities and the TP, the Demander may still be requested to sign a commercial contract. CIRCUIT DEMAND FOR PROVISION 208. Before submitting a circuit demand for provision of a new circuit, permanent or temporary, the Demander will seek an ALLA number to be assigned to his demand. 209. International ALLA numbers will be assigned by the NALLA of one of the terminating countries. The Circuit Number is requested through the centrally (NHQC3S) managed Circuit Number Assigment Application 210. ALLA numbers for internal circuits are available at the NALLA concerned.

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MODIFICATION OF A CIRCUIT 211. A modification is defined as an alteration to an existing circuit or to an already demanded circuit. 212. Certain alterations, such as a change of terminations, involving a change of terminal, are not regarded as mere modifications. In such cases the existing circuit will have to be ceased or the demand for a new circuit cancelled, and a new circuit demand for provision submitted. Demanders are advised to contact their NALLA in case of doubt. 213. A change of paying authority must also be requested by submission of a circuit demand for modification. CESSATION OF A CIRCUIT 214. A demand for the cessation of a circuit will be dealt with in the same way as a demand for provision or modification. Circuit contracts may contain terms of notice. CANCELLATION OF A CIRCUIT 215. Cancellation refers to the withdrawal of a circuit demand which is not yet completed. 216. Cancellations are to be submitted by the Demander prior to the planned in-service date.

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CHAPTER 3

CIRCUIT DEMAND PROCEDURES

ONE-STOP-SHOPPING (OSS) 301. The preferred option for circuit demanding is One-Stop-Shopping (OSS). OSS is originally a commercial procedure introduced by the TPs to simplify international leased circuit provisioning for their customers. The concept and implementation of OSS are described in ITU-T Recommendation D.7, copy of which is at Annex C to this Chapter. 302. OSS may include any of the following features:

a. Single-Point Ordering: Allows a customer to order an international circuit via one co-ordinating TP, who takes all necessary actions with the distant end TP until the circuit is ready for use.

b. Single-Point Billing: Allows a customer to pay the total bill at one end and in one currency.

Note: ordering and billing country must not necessarily coincide.

c. Single-Point Fault Reporting: Allows a customer to report a circuit outage at one end only.

Note: The feature does not necessarily grant that the co-ordinating TP will automatically reimburse the share of the distant end TP.

DEFINITION OF TERMS 303. Co-ordinating NALLA: The NALLA to which the international circuit demand is addressed by the Demander for further processing under OSS.

304. Co-ordinating TP: The TP in the country of the co-ordinating NALLA which will make all the arrangements with the distant end TP for the provision of the circuit.

305. Distant NALLA, distant TP: NALLA and TP at the other end of the international circuit. OSS CIRCUIT DEMAND 306. Circuit demand messages are to be sent by the Demander to:

FOR ACTION: the co-ordinating NALLA.

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307. The authority responsible for the local part if this local part is not provided by the TP(s).

FOR INFO: The distant NALLA for international circuits ALLA (NHQC3S) for international circuits

308. Users other than the Demander. a. Annex A to this Chapter provides the flow chart for a standard circuit demand.

b. On receipt of the circuit demand the coordinating NALLA will verify that both coordinating and distant TP are accredited. If this is not the case the demander will be informed of the non compliance of his circuit demand under ALLA procedures.

c. The coordinating NALLA will then, after verification of completeness of the circuit

demand, transmit the demand to the selected co-ordinating TP taking due account of its classified portions. For an international circuit, the co-ordinating TP will then take the necessary steps towards the selected distant end TP in accordance with the requirements expressed by the Demander in line A of the circuit demand (see Chapter 4).

d. If applicable the coordinating NALLA liaises between Demander and TP for the

signature of a commercial contract (see Chapter 2, para 1.g).

309. The users will notify the TP Fault Reporting Centre of any delay in the provision of the circuit. If the TP Fault Reporting Centre is not known or if information cannot be obtained, the users will inform the Demander who will in turn contact the NALLA for further clarification.

310. Circuit demands for modification, cessation or cancellation can only be processed under OSS if the original demand for provision was also processed under OSS. NON-OSS CIRCUIT DEMAND 311. If the OSS procedure cannot be applied for international circuits, the Demander will send his circuit demand to the NALLAs involved. 312. Annex B to this Chapter provides the flow chart for a non-OSS circuit demand. ACTION REPORTS 313. Action Reports are intended to inform the Demander of the action taken by the TP in respect of circuit demands. Action Reports are required for all types of circuit demands. 314. For permanent circuits demanded under OSS, an Action Report is provided by the co-ordinating NALLA on the basis of information received from the co-ordinating TP to: a. The Demander for all circuits;

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b. The distant NALLA. 315. For permanent non-OSS circuits, Action Reports are provided by both NALLAs on the basis of information received from their TP to: a. The Demander for all circuits; b. The other NALLA. 316. For temporary circuits, NALLA(s) will only provide an Action Report if this was requested in line M of the circuit demand.

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ANNEX A

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ANNEX A

FLOW CHART FOR OSS CIRCUIT DEMAND

FLOW CHART FOR OSS CIRCUIT DEMAND

USER (A) OTHER USER (B)

Distant NALLACo-ordinating NALLA

Distant TPCo-ordinating TP

DEMANDERAction Report

Circuit Demand Circuit Demand

Action Report

Liaison Info Action

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FLOW CHART FOR NON OSS CIRCUIT DEMAND

ANNEX B

FLOW CHART FOR NON OSS CIRCUIT DEMAND

USER (A) OTHER USER (B)

NALLA (B)NALLA (A)

TP (B)TP (A)

DEMANDERAction Report Action Report

Circuit Demand Circuit Demand

Action Report

Action Report

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ANNEX C

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ANNEX C

ITU-T RECOMMENDATION ON OSS

PREAMBLE C-101. This Recommendation provides the general principles and procedures for the implementation of one-stop shopping (OSS) for international private leased telecommunication circuits (IPLC). C-102. OSS is an optional set of arrangements whereby an Administration (the coordinating Administration) handles coordination between a customer and other Administration(s) concerned (the participating Administration(s)) in order to make it simpler for the customer leasing international private leased telecommunication circuits. C-103. Recognizing on one hand that each Administrations internal procedures and billing processes are different and on the other hand that OSS procedures should be harmonized as much as possible, this Recommendation is only a guide to be used by Administrations cooperating in the provision of OSS. Details of procedures should be agreed among the Administrations concerned. C-104. The implementation of the OSS arrangement requires close coordination among the Administrations concerned at all levels, commercial and administrative, as well as technical. The Administrations concerned should endeavour to meet all the specific requirements of the customer including the choice of participating Administration(s). C-105. The following procedures are proposed to that end as guidelines for bilateral agreements. DEFINITION OF TERMS C-106. The following terms are defined only for the purposes of this Recommendation.

a. Coordinating Administration: The Administration, selected by the customer,

which coordinates the overall operation, takes the order from the customer and coordinates circuit provisioning. The service associated with the OSS arrangement may include those components of a customer network that do not originate or terminate within the coordinating Administrations operating area.

b. Participating Administration(s): The Administration(s), other than the

coordinating Administration, involved in the actual provisioning of the requested service.

c. Customer: The individual or entity who requests the OSS arrangement, and who signs the order forms and other contractual documents which may be required.

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FEATURES C-107. The customer chooses the coordinating and the participating Administration(s). C-108. The OSS arrangement may include any of the following features:

a. Single-point ordering: This feature allows the customer to order an end-to-end circuit or network via one Administration (coordinating Administration). The co-ordinating Administration initiates the order process with the participating Administration(s), and provides, for example, the customer with price quotation(s), prospective installation date(s), and the necessary order forms. Administrations should agree on the details of the OSS ordering process, including the designation of specific contact points for OSS orders. b. Single-point billing: This feature allows the customer to pay the bill at one point. The customer selects the billing Administration. The bill is rendered in the currency of the billing Administration unless otherwise agreed. Billing will normally commence once all Administrations agree that the circuit meets the technical specifications (excluding customer provided equipment), and has been turned over to the customer. c. Coordinated provisioning: With this feature, as well as coordinating the installation and testing of the circuit with the participating Administration(s), the coordinating Administration acts as the single point of information for the customer during the provisioning process, keeping the customer informed of progress end-to-end, towards installation and handover of the circuit(s). d. Single-point fault reporting: With this feature, the customer reports faults to the coordinating Administration who coordinates fault investigation and clearance. The customer may also elect to report faults to the participating Administration(s).

C-109. The customer can select any or all of the above features where available. Other relevant features may also be offered. TERMS AND CONDITIONS C-110. Each Administrations terms and conditions for the provision of the international private leased telecommunication circuit service will remain applicable unless otherwise agreed. C-111. When the customer in the coordinating country signs the contract or the order forms with the coordinating Administration in the name and on behalf of its counterpart(s), then a guarantee may be needed by the participating Administration (s). C-112. Such a guarantee may, for example, be a warranty of agency certifying that the signing customer is duly authorized by its counterparts to place the order and to fulfil all the associated obligations.

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C-113. Administrations shall be liable to their own customers in accordance with their respective national laws or regulations, and subject to the terms and conditions of their respective contracts. SINGLE-POINT BILLING C-114. With single-point billing, the coordinating Administration (or the billing Administration as indicated by the customer) is responsible for collecting the total amount of billed charges (including taxes where appropriate) from the customer on the basis of the participating Administrations invoice. C-115. The coordinating Administration will not be liable to the participating Administrations for any charges unpaid by the customer. In the case of a customer failing to pay the bill for whatever reason, the coordinating Administration will inform the participating Administrations of this within a mutually agreed period. C-116. After a mutually agreed period, the coordinating Administration may withdraw single-point billing and should promptly notify the participating Administrations providing the participating Administrations with the appropriate information. C-117. The participating Administrations will reimburse the coordinating Administration for any sums received from the coordinating Administration in respect of amounts due from the customer which it had been unable to collect. C-118. The coordinating Administration may reserve the possibility of levying a special charge on the customer to recover any additional cost it has incurred. INTER-ADMINISTRATION SETTLEMENTS C-119. The coordinating Administration will pay the participating Administrations for the amounts billed on their behalf in an agreed time frame. Payments will be made in the national currency of each participating Administration or, in another mutually agreed currency. C-120. Settlements between Administrations should normally be made by bank transfer or by other means agreed between Administrations in order to identify customers, related bills and payments. CANCELLATION C-121. The terms and conditions for cancellation of the lease are determined by the respective Administrations concerned, particularly with regard to the notice requirement. The customer should be advised of these provisions in advance.

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ALLOWANCE FOR SERVICE INTERRUPTION C-122. The coordinating Administration should reach agreement with the participating Administrations as to the procedure to be followed when an allowance is applicable to the customer.

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CHAPTER 4

FORMAT OF THE CIRCUIT DEMAND

INFORMATION REQUIRED 401. Annex A to this Chapter gives an overview of the information required for all types of Circuit Demands, as well as for Action Reports. 402. Annex B to this Chapter provides a detailed explanation of the format. 403. Annex C to this Chapter provides the format for a circuit demand for provision of a new circuit. EXAMPLES 404. The following Annexes to this Chapter provide examples of circuit demands:

a. Annex D : Provision b. Annex E : Modification c. Annex F : Cessation d. Annex G : Cancellation

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ANNEX A

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ANNEX A

INFORMATION REQUIRED FOR CIRCUIT DEMANDS

Line EXPLANATION CIRCUIT DEMAND PROVI-

SION MODIFI- CATION

CESSA- TION

CANCEL- LATION

ACTION REPORT

PARA 1 (CLASSIFICATION AS REQUIRED) A Purpose of Demand x x x x x B ALLA Number x x x x x C Restoration Service/Priority x D Demanders Code/Identity x x x x x E Date Time (Z) in service x x x x F Type of Circuit x x G Location of Termination A x x x x x H Local Part A x I Termination Equipment A x J Location of Termination B x x x x x K Local Part B x L Termination Equipment B x M Additional Information x x x N Paying Authority x O Completion Date Time (Z) x P TP Fault Reporting Centre x R Additional Information x S Modification Required x T TP in countries A and B x Z Originator x x x x

PARA 2 (CLASSIFICATION AS REQUIRED) A Justification * * B Other information deemed

classified

x x x x

NOTES: 1. When a line is applicable but no information is to be provided the word NIL should be inserted. 2. Exceptional procedure only (see Chapter 6).

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ANNEX A

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ANNEX B

EXPLANATION OF FORMATS FOR

CIRCUIT DEMAND / ACTION REPORT CLASSIFICATION

The classification will be determined by the highest classification of para 1 (lines A to Z) and of para 2.

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SECTION II CHAPTER 4

ANNEX B

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SUBJECT

FOR PROVISION, MODIFICATION, CESSATION Insert CIRCUIT DEMAND, OSS + details (see Chapter 3, para 1.b). (In case of temporary requirement for an exercise, insert name of the exercise if UNCLASSIFIED, or the reference of the exercise. For NATO military HQ, the Exercise Instructions are to be inserted). FOR ACTION REPORT Insert ACTION REPORT.

REFERENCE Paragraph: 1

FOR MODIFICATION Preceding Circuit Demand (Provision or last Modification as appropriate). If applicable, insert: NATO UNCLASSIFIED when separated from para 2.

LINE A

FOR CIRCUIT DEMAND / ACTION REPORT Insert as applicable: PROVISION OF PERMANENT / TEMPORARY CIRCUIT MODIFICATION OF PERMANENT CIRCUIT TP INITIATED ALTERATION (for Action Report only) CESSATION OF PERMANENT CIRCUIT CANCELLATION OF PERMANENT CIRCUIT

LINE B (Figures to be repeated)

FOR CIRCUIT DEMAND / ACTION REPORT Insert ALLA Number (see Chapter 2, para 2 and Annex B to Handbook).

LINE C

FOR CIRCUIT DEMAND Insert requested level of commercial service restoration, or insert STANDARD. Insert requested restoration priority (R1, R2 or R3). This information will be ignored by NALLA and TP if not applicable.



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LINE D

FOR CIRCUIT DEMAND / ACTION REPORT Insert the Demanders Code (see Annex C to Handbook). Altered as necessary in case of modification. Insert full identity (organisation, address/phone/fax)

LINE E (figures to be repeated)

FOR CIRCUIT DEMAND Provision Insert date and time (z) required. Modification Insert the date and time (z) requested for the modification(s) of the circuit. If the modification refers to a previously submitted circuit demand which has not been actioned yet, then insert on receipt. Details are to be given in line S. Cessation Insert the date and time (z) requested for the cessation of the circuit. If, in some cases an exact time cannot be given, insert the date (period of notice required should be borne in mind).

LINE F

FOR CIRCUIT DEMAND Provision / Modification The information to be provided in this line should give not only an indication of the circuit type but a full description of the transmission requirements on the circuit. This includes a clear statement if signalling will take place and whether this will require signal conversion by the TP. Note that any special interface requirements of the termination equipment must be specified in lines I and L.



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Indicate the general circuit type as listed below and specify further as suggested. a. ANALOGUE CIRCUITS b. TELEGRAPH CIRCUIT

1. Modulation speed in bauds (50, 100 or 200) 2. Whether Duplex (DX), Simplex (SX) or Unidirectional.

c. ORDINARY TELEPHONE TYPE CIRCUIT

1. Add ITU-T Recommendation, e.g. M.1040 if required and applicable, 2- or 4-wire.

2. Use: Speech only, Data only, or Speech and Data or any other intended use. (For data: state bit rate)

3. Type of signalling, and frequency employed.

d. SPECIAL QUALITY (TELEPHONE TYPE) CIRCUIT

1. Add ITU-T Recommendation, e.g. M.1020 if required and applicable, 2- or 4-wire.

2. Use: Speech only, Data only, or Speech and Data- or any other intended use.

3. Type of signalling, and frequency employed. e. DIGITAL CIRCUITS

1. Bit rate required, e.g. 64 kbit/s, 1984 kbit/s, 2048 kbit/s. 2. Applicable ITU-T Recommendation, or ETSI standard, e.g. V.35, X.21, G.703. 3. Any other information deemed useful.

Note If there are any specific requirements not covered above, the Demander should include them in this line or contact the NALLA concerned.



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LINE G FOR CIRCUIT DEMAND Indicate the exact location of Termination A by giving the complete civil address. The sequence of terminations A and B is left at the discretion of the Demander. Enter:

a. The name of the location (in national spelling). b. Complete address (in large complexes the actual building/room number must be given). c. Post code and city. d. Country.

When the termination is located outside a built-up area, add UTM co-ordinates or send additional information (maps, drawings). FOR MODIFICATION/CESSATION and FOR ACTION REPORT Insert name of town or place where termination A is located.

LINE H FOR CIRCUIT DEMAND Insert information concerning Local Part A as appropriate:

a. Type of facility: TP or Military/civilian, followed by Existing or To be set up by TP or To be set up by the User. b. Number of wires at terminations (if other than TP provided equipment). c. Responsible authority to be contacted locally. Indicate civilian telephone number. d. Other relevant information / directions to TP concerning respective local Part A (in line H) or B (in line K).

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ANNEX B

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LINE I

FOR CIRCUIT DEMAND Enter information concerning the equipment at Termination A as follows:

a. Name of the supplier. b. Model and type. c. Approval number of the termination country concerned if other than TP provided equipment. d. Signalling conversion required by TP if other than TP provided equipment. e. User representative to be contacted locally: indicate civilian telephone number.

LINE J FOR CIRCUIT DEMAND

See line G with regard to Termination B. FOR MODIFICATION/CESSATION Name of town or place. FOR ACTION REPORT Insert name of town or place where the Termination B is located.

LINE K FOR CIRCUIT DEMAND

See Line H with regard to Local Part B.

LINE L FOR CIRCUIT DEMAND See Line I with regard to Termination B.

LINE M FOR CIRCUIT DEMAND Insert additional information, such as:

a. Restrictions on the routing of circuit by the TPs. b. Extensions of circuits on one or both ends by other than TP means. c. If necessary, state if confirmation is required from the TP that the ready for service date in Line E is acceptable. d. Any other unclassified information considered useful.

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ANNEX B

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FOR CESSATION Insert additional information, such as:

a. Reference concerning the provision of another circuit. b. Any other unclassified information considered useful.

LINE N FOR CIRCUIT DEMAND

Enter the complete name and address of the Paying Authority. Note: If the circuit terminates in NL, NO or TU and if the Paying Authority is not the Customer/Contracting Party (i.e. the body being legally and financially responsible for the circuit demand), the complete name and address of both the Paying Authority and the Customer/Contracting Party must be entered.

a. Name of the Paying Authority and Customer/Contracting Party if applicable. b. Address. c. Postal code and city. d. Country.

LINE O FOR ACTION REPORT

Insert as applicable:

a. Circuit provided on . b. Circuit provided from . To c. Circuit modified on d. Circuit ceased on...

LINE P FOR ACTION REPORT

Insert if applicable: The telephone number(s) of TP Fault Reporting Centre during and outside normal working hours.

LINE R FOR ACTION REPORT Insert additional general information, if any.

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ANNEX B

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LINE S FOR CIRCUIT DEMAND (Modification)

a. Indicate the modification(s) required. Before inserting the modification(s) required, quote line(s) of the original demand affected.

b. For modifications to terminations (locations, local parts and/or

termination equipment in lines G to L), care should be taken to update telephone number(s) of Point of Contact.

c. Examples of information to be given on this line:

Line D: delete 271100 - insert 271200 Line L: delete exchange - insert secure voice Equipment

d. Line N: change Paying Authority to. (Figures concerning changes in lines C, E, F and M are to be repeated).

LINE T FOR CIRCUIT DEMAND

Insert the selected TP in country A (country of co-ordinating NALLA and TP) and in country B (country of distant NALLA and TP). In case the selection of the distant TP is left to the discretion of the co-ordinating TP, insert NIL.

LINE Z FOR CIRCUIT DEMAND Name, rank, appointment and telephone number of originator both in the civilian and military networks.

PARA 2 CLASSIFICATION

LINE A Justification (for exceptional procedure only).

LINE B Any other information deemed CLASSIFIED.

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ANNEX C

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ANNEX C

FORMAT OF CIRCUIT DEMAND FOR PROVISION Subject: Circuit Demand Name of Exercise (if applicable) Reference: (if applicable) PARA 1 (Highest classification of lines A to Z. Classification next to line only to be indicated if higher than NU) a. Purpose of demand b. ALLA Number c. Level of commercial service restoration / Restoration Priority d. Demanders Code / Identity e. Date Time (Z) f. Type of Circuit g. Location of Termination A h. Local Part A i. Termination Equipment A j. Location of Termination B k. Local Part B l. Termination Equipment B m. Additional Information n. Paying Authority o. TP in countries A and B p. Originator

PARA 2 (Highest classification of lines A and B) q. Justification (for exceptional procedure only) r. Other information deemed classified.

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ANNEX D

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ANNEX D

EXAMPLE

CIRCUIT DEMAND FOR PROVISION OF A CIRCUIT

FM JFC HQ NORTH TO RXXXX/NALLA NL EXECUTIVE INFO RXXX/NALLA ITALY XXXXX/NCSA RXXXX JFC HQ SOUTH BT NATO UNCLASSIFIED SIC SNS SUBJECT: CIRCUIT DEMAND PARA 1 (NATO CONFIDENTIAL)

A. PROVISION OF PERMANENT CIRCUIT, OSS, S-P ORDERING, S-P BILLING B. O16900 RPT 016900 C. STANDARD / R1 D. 310000 / JFC HQ NORTH, TEL xx-xxxxxxx, FAX xx-xxxxxxx E. 21 JUL 2007 RPT 21 JUL 2007 F. ORDINARY TELEPHONE TYPE CIRCUIT M.1040 FOR EXCLUSIVELY SPEECH WITH RINGING AND SIGNALLING G. (NC) BUILDING TWO, HENDRIK MINE, BRUNSSUM, ZUID LIMBURG, NETHERLANDS H. TP EXISTING 2 WIRE RPT 2 WIRE CIS TEL BRUNSSUM 23456 EXT 789 I. SWITCHBOARD F57 SIGNALLING TO CATER FOR 17 Hz RINGING-TO CONTACT: SAME AS H ABOVE J. (NC) PALAZZO DEL PALMA, NAPOLI, NO 28 ITALY K. MILITARY EXISTING 2 WIRE RPT 2 WIRE NAME OF FUNCTION TEL NAPOLI 565656 EXT 222 L. SWITCHBOARD SIGNALLING TO CATER FOR 17 Hz RINGING TO CONTACT: SAME AS K ABOVE M. ONE-YEAR CONTRACT N. . JFC HQ NORTH, ARNOLDUS PELZERS, BRUNSSUM NETHERLANDS O: TP NEDERLAND, B: TELECOM ITALIA P. H SMITH LT COL JFC HQ NORTH TEL BRUNSSUM 23456 EXT 2345

PARA 2 (IN NORMAL DEMANDS NATO RESTRICTED WHEN FILLED IN) Q. JUSTIFICATION FOR EXCEPTIONAL PROCEDURE R. ANY OTHER INFORMATION DEEMED CLASSIFIED

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ANNEX E

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ANNEX E

CIRCUIT DEMAND FOR MODIFICATION OF A CIRCUIT FM JFC HQ NORTH TO NALLA NL INFO ACC RAMSTEIN NALLA GE NATO UNCLASSIFIED SIC SNS SUBJECT: CIRCUIT DEMAND REF JFC HQ NORTH DTG 221135Z NOV 06 (CIRCUIT DEMAND PROVISION) A: MODIFICATION OF A PERMANENT CIRCUIT, OSS B: O16900 RPT 016900 D: 310000 / JFC HQ NORTH, TEL xx-xxxxxxx, FAX xx-xxxxxxx E: UPON RECEIPT F: 64 KBIT/S CIRCUIT G: BRUNSSUM J: RAMSTEIN S: LINE ECHO: DELETE 150700Z JAN 07 RPT 150700Z JAN 07 INSERT 220700Z JAN 07 RPT 220700Z JAN 07 Z: LTCOL ANOTHER, GEAF, JFC HQ NORTH, 1040 AX BRUNSSUM/NL, PHONE 045-263084

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ANNEX E

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ANNEX F

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ANNEX F

EXAMPLE

CIRCUIT DEMAND FOR CESSATION OF A CIRCUIT

FM JFC HQ NORTH TO NALLA NL INFO LCC HEIDELBERG NALLA GE NATO UNCLASSIFIED SIC SNS SUBJECT: CIRCUIT DEMAND REF: JFC HQ NORTH DTG 071015Z NOV 06 (LAST MODIFIED CIRCUIT

DEMAND) A: CESSATION OF A PERMANENT CIRCUIT, OSS B: O16900 RPT 016900 D: 310000, JFC HQ NORTH, TEL: xx-xxxxxxx, FAX: xx-xxxxxxx E: 15 JAN 07, 0700Z RPT 15 JAN 07, 0700Z G: BRUNSSUM J: LANDSTHUL M: NCN46US4601 Z: LTCOL ANOTHER, GEAF, BRUNSSUM/NL, PHONE: 0 45 26 30 84

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ANNEX F

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ANNEX G

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ANNEX G

EXAMPLE

FOR A CANCELLATION OF A CIRCUIT DEMAND CESSATION

FM JFC HQ NORTH TO NALLA NL INFO LCC HEIDELBERG NALLA GE NATO UNCLASSIFIED SIC SNS SUBJECT: CIRCUIT DEMAND REF JFC HQ NORTH DTG 021015Z FEB 07 (CIRCUIT DEMAND CESSATION) A: CANCELLATION OF CESSATION OF A PERMANENT CIRCUIT, OSS B: O16900 RPT 016900 D: 310000, JFC HQ NORTH, TEL: xx-xxxxxxx, FAX: xx-xxxxxxx E: UPON RECEIPT G: BRUNSSUM J: LANDSTUHL M: CIRCUIT TO REMAIN OPERATIONAL Z: LTCOL ANOTHER, GEAF, BRUNSSUM/NL, PHONE: 0 45 26 30 84

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CHAPTER 5

REGISTRATION OF

EXISTING INTERNATIONAL CIRCUITS

GENERAL 501. This procedure only applies for the registration of circuits which, at a certain point in time are recognized to be of importance for defence purposes. Such circuits can serve:

a. Government services b. Bodies and organizations of national importance c. Business and industry essential for defence purposes

who have been allocated a Demanders Code. 502. Only circuits provided by TPs accredited for defence purposes can be registered. For circuits to non NATO countries this rule only applies to the TP in the NATO country. 503. The registration should not involve any technical action by the TP nor have financial implications, except for possible registration fees. REGISTRATION 504. The Demander requests a circuit number through the ALLA circuit number assignment application. After having been assigned a circuit number, the Demander sends his request circuit to the two NALLAs concerned according to the format for a circuit demand for provision (see Chapter 4), with the following alterations:

a. Line A: Registration of international circuit (insert TP designation of the circuit)

b. Lines B, E, I, L and N: leave blank

505. Once the circuit is registered by the NALLAs, modifications or cessation are handled under the normal procedures, also with regard to Action Reports (see Chapters 3 and 4). ACTION REPORTS 506. TPs will inform the NALLAs on the actions taken, especially with regard to circuit designation (see para 4. below).

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507. Each of the NALLAs sends an Action Report (see Chapters 3 and 4) to the Demander and the distant NALLA. CIRCUIT DESIGNATION 508. In principle, a circuit is registered at the NALLAs and TPs under its ALLA number. 509. Even after registration of an existing circuit, TPs may wish to retain its international ITU-T number. 510. If this is the case, it is the responsibility of the NALLAs to inform the Demander and to retain the double numbering in their own database.

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CHAPTER 6

EXCEPTIONAL PROCEDURES

GENERAL 601. This chapter contains information for provisioning of circuits during exceptional periods resulting from:

a. Heightened tension (including situations when NATO Precautionary System

Measures have been declared in one or more NATO countries or regions).

b. Major incidents (calamities, natural disasters, catastrophes and similar events).

c. An unforeseen urgent requirement where the use of the routine procedure would seriously hamper the accomplishment of the mission.

The exceptional procedure will not be accepted for circuits to be used during

scheduled exercises for which the normal lead times apply.

602. The exceptional procedure is applicable to: a. Provision of new circuits (permanent, temporary). b. Modification and cessation. c. The acceptance of the exceptional procedure by a specific TP may have to form the

subject of a Memorandum of Agreement between the national (regulatory or other) authority and the TP.

PROCESSING OF DEMANDS 603. The normal circuit demand format (Chapter 4) will apply with the following alterations:

a. In line A, indicate EXCEPTIONAL (PROCEDURE), in addition to the normal information.

b. In para 2, indicate the justification for the urgency of the demand, with an appropriate security classification.

604. In certain cases, NALLAs will accept telephone demands provided they are confirmed as soon as possible.

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NATIONAL RULES 605. Conditions and circumstances under which NALLAs and TPs accept the exceptional procedure may differ. Demanders are advised to contact NALLA(s) for details.

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ALLA HANDBOOK SECTION III

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SECTION III

MAINTENANCE

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ALLA HANDBOOK SECTION III

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ALLA HANDBOOK SECTION III CHAPTER 1

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CHAPTER 1

INITIAL TESTING

GENERAL 101. Initial testing is carried out by the TPs who are entirely responsible for the co-ordination and performance of the testing. The TPs provide the necessary test equipment tools and any other items required for the satisfactory completion of the tests, and the recording of their results. The Demander has the right to demand repetition of tests, proof of validity of the test equipment calibration and performance of reasonable additional tests to clarify doubtful or marginal results. The TPs shall make available to the Demander all facilities, information and assistance necessary to permit a valid interpretation of the test results. LINK ACCEPTANCE TESTS

102. The acceptance tests will be carried out at both ends of the link so that correct operation of the alarm conditions can be verified. The tests will be performed with a 2 Mbit/s test set capable of simulating both normal and severe error conditions. The far end of the link under test will be looped such that all tests can be carried out and witnessed from one end. The tests shall demonstrate the correct operation of the link in accordance with the ITU-T G.800 series performance recommendations:

a. G.812: timing requirements at the outputs of slave clocks suitable for plesiochronous

operation of international digital links; b. G.821: error performance of an international digital connection forming part of an

integrated services digital network; c. G.822: controlled slip rate objectives on an international digital connection.

LINK TEST SHEETS

103. The Link Test Sheet shall contain as a minimum space for insertion of:

a. Test location and date; b. Equipment type and serial number(s); c. Test procedure reference number and issue number; d. Type and serial numbers of test equipment employed; e. Test results; f. Comments; g. Signature of the official representatives of the Provider and the Demander.

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LINK TEST REPORT 104. The TP shall provide two copies of a Link Test Report, which includes the test data sheets for approval by the Demander. It will be used as the primary document for link acceptance. TECHNICAL REQUIREMENTS

105. General Requirements All of the transmission services shall be provided in accordance with the performance standard recommendations of the ITU-T G.800 series. 106. Performance Requirements The following performance requirements have been derived by applying the Recommendations of ITU-T to a Hypothetical Reference Digital Path (HRDP) with the NATO rationalised network environment.

Impairment

Performance Objectives

BER Degraded Minutes Fewer than 1% of the one minute intervals are to have a BER worse than 1.10-6.

Severe Error Seconds Ratio of < 0.002 (Medium grade, allocation of SESR objective 0.00015 block allowance to each end)

Error Seconds Ratio of < 0.08 (Medium grade, network performance objective ESR 0.012)

Availability 99.9% (unavailability = 0.001) Controlled Octet Slip-Rate 1 slip in 96 hours Delay ( 5 + 0.004Lrn) ms, where Lrn = Length of

transmission path in kilometres).

The Provider shall ensure that the circuit shall be available at all times, 24 hours a day as shown in the list above and in accordance with ITU-T G.800 series.

107. Interface Specifications The transmission services shall be presented to the User as 2048 kbit/s E1 trunk. The trunk shall be terminated using coaxial cable on a 2 Mbit/s digital distribution frame provided by the User. The interface specification standards shall be in accordance with the following ITU-T recommendation:

G.703, physical/electrical parameters for interfaces operating at 2048 kbit/s;

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108. Timing and Synchronisation The E1 pipe must be either clock transparent or must comply with the Stradium II clock stability. The test and acceptance procedure must cover clock stability and transparency, and in each case the testers must be externally clocked and not from the E1 pipe. The external timing source must be Stradium I class. LINK ACCEPTANCE (LA) PROCEDURES 109. Link acceptance (LA) will take place after the following requirements have been met for the link:

a. A Link Test Data Sheet has been supplied by the Provider which shows that each of

the performance requirements according to ITU-T G.800 Series Recommendations has been satisfied;

b. A Link Test Report has been submitted by the Provider and approved by the

Demander. FINAL LINK ACCEPTANCE 110. A Final Link Acceptance meeting will be convened and chaired by the Demander when he considers that all requirements of the contract have been met by the Provider and that all formally recorded deficiencies have been cleared. 111. The Demander or his duly authorised Representative will sign an acceptance certificate that the works have been done according to the Contract.

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CHAPTER 2

CIRCUIT BREAKDOWNS AND FAULT REPORTING

FAULT DETECTION 201. TP network management facilities make it possible to detect circuit faults and to take automatic or manual action to restore or to reroute the affected circuits without delay. 202. If the interruption persists, the users will have to inform their designated TP Fault Reporting Centre. REPORTING PROCEDURE 203. The users at both terminations will first verify that the fault does not lie within equipment or lines for which the TP is not responsible.

204. Once this is confirmed, the users at both terminations inform their TP Fault Reporting Centre, providing the ALLA number and the symptoms of the fault.

205. The TP Fault Reporting Centre confirms date and time at which the fault occurrence was received and gives a fault reference code number to the user. This code number will also serve as a reference for the subsequent reimbursement claim (see Chapter 3).

206. Upon request, the TP Fault Reporting Centre will provide an indication of the estimated duration of the outage in the event of a fault involving a prolonged interruption.

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CHAPTER 3

ALLOWANCES FOR INTERRUPTIONS

APPLICABLE RULES 301. For international circuits the TPs adhere to the principles set out in ITU-T Recommendation D.1, an extract of which is at Annex A. 302. Reimbursement is conditional upon prompt reporting of an interruption to the TP Fault Reporting Centre (see Chapter 2). REIMBURSEMENT CLAIM 303. The format to be completed by Demanders to claim reimbursement for interruptions is at Annex B.

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ANNEX A

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ANNEX A

EXTRACT OF ITU-T RECOMMENDATION D.1 ALLOWANCES FOR INTERRUPTIONS 301. In the event of an interruption of an international private leased telecommunication circuit for which a customer or user is not responsible, an allowance shall normally be made to the customer if there has been an initial period of interruption of:

a. A continental circuit for not less than 180 consecutive minutes1,2 b. An intercontinental circuit for not less than 60 consecutive minutes 1.

302. Any interruption or operating trouble shall be promptly reported by the customer or user. However, in cases of facility failures known to the TP such reports may not be required. 303. Any requirement that customers specifically request allowances should be in accordance with the practices of each TP concerned. 304. For the calculation of the allowance, the reporting time shall normally be the starting time for the duration of the interruption. If, however, a report is not required because the facility failure is known to the TP, the time of the failure is taken as starting time for calculating the allowance. 305. For each hour of the initial period of interruption mentioned in para 1 above and for each subsequent consecutive hourly period or fraction of at least 30 minutes, the amount of the allowance should be equivalent to 1/24th of a days rental for a full-time circuit. 306. In the case of international private leased telecommunication circuits leased on a part-time basis, the allowance for interruption shall be pro rata to the number of hours of the lease per day. 307. For the purpose of computing allowances for interruptions, a month is considered to be 30 days. When the lease is for less than one month, the charge for a days lease shall be calculated by dividing the total rental by the number of days reckoned in the lease. 308. TPs need not consider requests for allowances for interruptions resulting from unfavourable propagation conditions on HF radio circuits.

1 In cases where the rental charges for continental circuits are roughly at the same level as charges for

intercontinental circuits, TPs may apply the initial time limit of 60 minutes in determining the interruption periods on continental circuits for which an allowance should be made.

2 As far as digital leased circuits are concerned, the Administrations may apply initial periods of interruption lower than those under para 1 for the determination of the allowances for interruption of such circuit, to be made to the customer.

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ANNEX A

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309. In principle, an allowance should be given for all components of the through international private leased telecommunication circuit between the customers operating terminals regardless of where the interruption occurs, except as provided for in para 7 below. Where the interrupted circuit forms part of an international private leased telecommunication circuit network, the allowances would apply only to the affected circuit. Note: It is recognized that some TPs are in a position to make allowances only in respect of failures in the intercontinental portion of international private leased telecommunication circuits. 310. Requests for refund of charges for the use of public telecommunication services during the period when the international private leased telecommunication circuit is not available shall not be considered. 311. No allowance shall be granted when an interruption (regardless of its duration) or non-operation of the international private leased telecommunication circuit, is due to the negligence of the customer or to a fault of equipment provided by the customer or user for which the TP is not responsible. 312. Normally, no allowance shall be granted when an international private leased telecommunication circuit is withdrawn in order for TPs to perform tests, adjustments and routine maintenance. TPs will not consider requests for interruption allowances for non-operation of an international private leased telecommunication circuit or international private leased telecommunication circuit network resulting from failures in public network facilities to which the international private leased telecommunication circuit has access.

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ANNEX B

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ANNEX B

DEMANDERS REIMBURSEMENT CLAIM

DEMANDERS NUMBER : LEASED CIRCUIT PERFORMANCE DATA

ALLA CIRCUIT DESIGNATOR - XXX - XXX TERMINAL

POINTS A: B: CLAIM ID *:

OUTAGE START

OUTAGE END

OUTAGE DURATION

TP TROUBLE TICKET *

TP FAULT CNTR TECHNICIAN

ACCEPTING FAULT REPORT

REMARKS:

OUTAGE START

OUTAGE END

OUTAGE DURATION

TP TROUBLE TICKET *



REMARKS:

OUTAGE START

OUTAGE END

OUTAGE DURATION

TP TROUBLE TICKET *



REMARKS:

OUTAGE START

OUTAGE END

OUTAGE DURATION

TP TROUBLE TICKET *



REMARKS:

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CHAPTER 4

ALLA CHECK LISTS

CIRCUIT DATABASE CHECK LISTS 401. The NALLAs and Demanders are responsible for maintaining their circuit databases. It is recommended that the NALLAs and Demanders periodically synchronize their respective circuit databases. This can be done by sending the overviews of their databases to each of the NALLAs and NATO Demanders. An example of a circuit database checklist is attached as Annex A to this Chapter.

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ANNEX A

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ANNEX A

CIRCUIT DATABASE CHECK LISTS

FIELD NAME ABBREVIATION FIELD SIZE

ALLA CIRCUIT NUMBER CIRCUIT 7 NATO CIRCUIT NUMBER NCN 9 DEMANDERS CODE DEMAND 6 CIRCUIT STATUS CODE STATUS:

- DEM:demanded - CMPL:completed - CESS:ceased

4

TERMINATION A TERMINATION A 25 TERMINATION B TERMINATION B 25 CIRCUIT CHECK LISTS AS OF 25/09/2000 For NALLA / DEMANDER: EXAMPLE CIRCUIT NCN DEMAN STATUS TERMINATION A TERMINATION B

010402 248500 DEM WEST DRAYTON MAASTRICHT011374 46BBLUF0 714000 CMPL BRUNSSUM LUXEMBOURG011377 46BBLUF1 714000 CMPL BRUNSSUM LUXEMBOURG011379 46BB10F14 714000 CMPL BRUNSSUM CAPELLEN011380 46BBLUF0 714000 CMPL BRUNSSUM SENNINGEN011558 151110 CESS ASCHEFFEL BEEK (LB)011560 158500 CESS BEEK (LB) ERNDTEBRUECK011618 1717NLF02 301000 CMPL BEEK (LB) GEILENKIRCHEN011774 55NLBEF0 311000 CMPL GLONS NIEUW MILLIGEN011806 241500 CMPL BRUNSSUM MOENCHENGLADBAC012316 99ANAOF 710000 CMPL NORTHWOOD OEGSTGEEST

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ALLA HANDBOOK ANNEXES

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ANNEXES

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ALLA HANDBOOK ANNEX A

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ANNEX A

GLOSSARY OF TERMS

Action report A notification from the NALLA to inform of the action taken by the TP with regard to a circuit demand received.

ALLA

The historical name for the organization which, within NATO and NATO nations provides assistance for the procurement of leased telecommunication services.

ALLA Number A 6-digit number used to identify a leased TP circuit or circuit requirement.

ALLA/NALLA Registered Circuit

Leased circuit identified by an ALLA number, provided either through ALLA procedures or through other procedures, when the appropriate circuit information is subsequently entered into the ALLA/NALLA circuit register on the request of a demander.

Cessation (to cease)

A notification from a demander for a withdrawal of a circuit demand or a request for disconnection of a circuit which is no longer required.

Circuit demand (to demand)

A request from the demander for the provision of circuits or for the modification of circuits or for the cessation of circuits.

Demander

The Authority responsible for planning of leased circuits and the subsequent initiation of relevant demands.

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NATO UNCLASSIFIED

Demanders code A 6-digit code number used to identify the demander.

Duplex

Designating or pertaining to a method of operation in which information can be transmitted in both directions simultaneously between two points. (IEC 721.04.16).

Internal Circuit A circuit the whole length of which lies within the boundaries of one country. (ACP 167).

International Circuit

A circuit directly connecting two exchanges situated in different countries. (IEC 721.16.06). A circuit between two international exchanges situated in different countries. (ITU-T Rec. D.000).

International Leased Circuit

The whole of the assembly of lines and apparatus connecting the renters terminal equipment (e.g. data modem) in one country to the renters terminal equipment in another (ITU-T Rec. M.1010).

Lead Time The estimated period the TPs require between receipt of a circuit demand and the completion of the action (provision, modification, and cessation).

Local part

The portion of the circuit between the termination and the terminal centre. Note: The local part may be provided by either the TP or the user, or both.

Modification (to modify)

A notification from a demander to alter a circuit already demanded or provided.

NALLA

The agency and also the authority which, in a NATO country, is the co-ordinator between the demanders and the Telecommunication Providers (TPs) for matters pertaining to leased telecommunication services.

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NATO UNCLASSIFIED

National Circuit

A circuit which is demanded and funded by a national authority and which may be either an internal or international circuit.

NATO Circuit A circuit which is requested by NATO authorities and fulfils the criteria for payment from NATO funds.

NATO Circuit Number (NCN)

A nine element number allocated to each NATO circuit to be entered in the NATO circuit register irrespective of the transmission media over which it is routed and to national circuits routed on NATO Integrated Communication System (NICS) transmission media or routed through NICS terminal control facilities (NACOSA). Note: The circuit number provides identity and remains the same as long as the designator codes or circuit type remain unchanged.

Permanent Circuit A circuit which is permanently provided and used in peacetime and which normally continues to be used in wartime.

Provision (to provide)

Administrative and technical work performed by the TP, placing a permanent or temporary circuit at the disposal of the demanders.

Restoration Priority

The designation of the sequence in which the demander requires interrupted circuits to be restored. Note: There are three levels of restoration priority: R1, R2 and R3.

Simplex (half duplex)

Designating or pertaining to a method of operation in which information can be transmitted in either direction, but not simultaneously, between two points. (IEC 701.03.16)

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Telecommunication Provider (TP)

Any publicly or privately owned entity, providing telecommunications based services, or operating and maintaining transmission networks and systems.

Temporary Circuit A circuit which is required for a limited period.

Terminal The centre (telephone exchange, repeater station, etc) to which the termination equipment is connected.

Terminal Equipment The equipment required to adapt the main part to the local part of the entire circuit to its termination equipment.

Termination The exact location of the equipment serving the user.

Termination Equipment The operating instruments to be employed by the user at the termination.

Unidirectional (UN) Pertaining to a link where the transfer of users information is possible in one preassigned direction only. (IEC 721.04.21)

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ALLA HANDBOOK ANNEX B

NATO UNCLASSIFIED

ANNEX B

ALLA CIRCUIT NUMBERS

International Circuits

ALLOTTED TO FROM TO PURPOSE REMARKS (a) (b) (c ) (d) (e)

001.000 005.999 F-INT-TMP

006.000 009.999 F-INT-P

010.000 019.999 F-INT-P

029.000 029.999 F-INT-P

260.000 269.999 D-INT-P > 64KB

809.000 809.999 D-INT-TMP > 64KB

909.000 909.999 D-INT-TMP 64KB

ALLA STAFF

917.000 919.999 D-INT-P 64KB

NALLA BELGIUM 021.000 021.999 INT-E/U IN CASE OF EMERGENCY

NALLA BULGARIA 335.000 335.499 INT-E/U

NALLA CANADA 028.800 028.999 INT-E/U

NALLA CZECH REPUBLIC 008.000 008.999 INT-E/U

NALLA DENMARK 022.000 022.499 INT-E/U

NALLA ESTONIA 335.500 335.999 INT-E/U

NALLA FRANCE 022.500 023.499 INT-E/U

NALLA GERMANY 020.000 020.999 INT-E/U

NALLA GREECE 023.500 023.999 INT-E/U

NALLA HUNGARY 926.800 927.099 INT-E/U

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NATO UNCLASSIFIED

ALLA HANDBOOK ANNEX B

NATO UNCLASSIFIED

ALLOTTED TO FROM TO PURPOSE REMARKS (a) (b) (c ) (d) (e)

NALLA ITALY 025.000 923.000 INT-E/U

NALLA LATVIA 336.000 336.499 INT-E/U

NALLA LITHUANIA 336.500 336.999 INT-E/U

NALLA LUXEMBOURG 026.000 026.199 INT-E/U

NALLA NETHERLANDS 024.000 024.999 INT-E/U

NALLA NORWAY 026.400 026.899 INT-E/U

NALLA POLAND 007.000 007.999 INT-E/U

NALLA PORTUGAL 026.900 026.999 INT-E/U

NALLA ROMANIA 337.000 337.499 INT-E/U

NALLA SLOVAKIA 337.500 337.999 INT-E/U

NALLA SLOVENIA 338.000 338.499 INT-E/U

NALLA SPAIN 026.200 026.399 INT-E/U

NALLA TURKEY 027.000 027.499 INT-E/U

NALLA UNITED KINGDOM 027.500 028.499 INT-E/U

NALLA UNITED STATES 028.500 028.799 INT-E/U

Legend : D Digital E/U Emergency F Telephone / M1020 / M1040 / DATA < 28.8 KB INT International P Permanent TMP Temporary

Internal Circuits

On request NALLAs can obtain number blocks for internal circuits from the NHQC3S (ALLA).

Administration of circuits within these number blocks is a NALLA responsibility (see Section II, Chapter 2, para. 2).

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ALLA HANDBOOK ANNEX C

NATO UNCLASSIFIED

ANNEX C

DEMANDERS CODES

GENERAL If a Demander listed in this Chapter deems it necessary to have special codes for his subordinate Commands/ Authorities, he may allocate these codes by replacing the zero in the fifth/ or sixth digit of his code by figures. NATO DEMANDERS

SHAPE/ACO 30.00.00 NAEWFC 30.10.00 JFC HQ NORTH BRUNSSUM 31.00.00 ACC RAMSTEIN 31.10.00 LCC HEIDELBERG 31.20.00 NCC NORTHWOOD 41.00.00 (D) CAOC UEDEM 31.11.00 CAOC FINDERUP 31.12.00 ALLIED SUBMARINE COMMAND 44.00.00 JFC HQ SOUTH NAPLES 33.00.00 ACC IZMIR 33.30.00 LCC MADRID 35.00.00 MCC NAPLES 33.50.00 (D)CAOC POGGIO RENATICO 33.11.00 CAOC LARISSA 33.13.00 NAMILCOM 60.00.00 NC3A 70.00.00 NAMSA 75.00.00 NATO PIPELINE ORGANISATION 90.00.00 NCSA MONS 71.00.00 NCSA SECTOR NORFOLK 71.10.00 NCSA SECTOR LISBON 71.20.00 NCSA SECTOR IZMIR 71.30.00 NCSA SECTOR BRUNSSUM 71.40.00 NCSA SECTOR NAPLES 71.50.00 NCSA SECTOR MONS 71.60.00 NCSA SECTOR NORTHWOOD 71.70.00 NCSA SECTOR HEIDELBERG 71.80.00 NCSA SECTOR MADRID 71.90.00 NCSA SECTOR RAMSTEIN 71.95.00 ACT 40.00.00

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NATO UNCLASSIFIED

NATIONAL DEMANDERS National Military Demanders

BELGIUM Joint 11.10.00 Air 11.11.00 Army 11.12.00 Navy 11.13.00 Belgian Forces assigned to NATO 11.17.00 BULGARIA Joint 51.10.00 Air 51.11.00 Army 51.12.00 Navy 51.13.00 CANADA Joint 12.10.00 Air 12.11.00 CZECH REPUBLIC Joint 28.10.00 Air 28.11.00 Army 28.12.00 DENMARK Chief of Defence 13.00.00 Danish Defence Data Service 13.04.00 Danish Defence Intelligence Service 13.05.00 Danish Defence Construction Service 13.09.00 POL Division Flag Officer Denmark 13.20.00 Tactical Air Command 13.31.00 ESTONIA Joint 52.10.00 Air 52.11.00 Army 52.12.00 Navy 52.13.00 FRANCE Joint 14.10.00 Air 14.11.00 Army 14.12.00 Navy 14.13.00 Gendarmerie 14.14.00

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NATO UNCLASSIFIED

GERMANY Joint 15.10.00 Air 15.11.00 Army 15.12.00 Navy 15.13.00 GREECE Joint 16.10.00 Air 16.11.00 Army 16.12.00 Navy 16.13.00 HUNGARY Joint 29.10.00 Air 29.11.00 Army 29.12.00 ITALY Joint 18.10.00 Air 18.11.00 Army 18.12.00 Navy 18.13.00 LATVIA Joint 53.10.00 Air 53.11.00 Army 53.12.00 Navy 53.13.00 LITHUANIA Joint 54.10.00 Air 54.11.00 Army 54.12.00 Navy 54.13.00 LUXEMBOURG Armed Forces 19.10.00 NETHERLANDS Joint 20.10.00 Air 20.11.00 Army 20.12.00 Navy 20.13.00

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NATO UNCLASSIFIED

NORWAY Joint 21.10.00 Air 21.11.00 Army 21.12.00 Navy 21.13.00 POLAND Joint 27.10.00 Air 27.11.00 Army 27.12.00 Navy 27.13.00 PORTUGAL Joint 22.10.00 Air 22.11.00 Army 22.12.00 Navy 22.13.00 ROMANIA Joint 55.10.00 Air 55.11.00 Army 55.12.00 Navy 55.13.00 SLOVAKIA Joint 56.10.00 Air 56.11.00 Army 56.12.00 Navy 56.13.00 SLOVENIA Joint 57.10.00 Air 57.11.00 Army 57.12.00 Navy 57.13.00 SPAIN Joint 26.10.00 Air 26.11.00 Army 26.12.00 Navy 26.13.00 Guardia Civil 26.14.00

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NATO UNCLASSIFIED

TURKEY Joint 23.10.00 Air 23.11.00 Army 23.12.00 Navy 23.13.00 UNITED KINGDOM Joint 24.10.00 PJHQ 24.10.11 Air 24.11.00 Army 24.12.00 Navy 24.13.00 UNITED KINGDOM FORCES CONTINENTAL EUROPE

Joint 24.14.00 Air 24.15.00 Army 24.16.00 Navy 24.17.00 UNITED STATES Joint 25.10.00 Air 25.11.00 Army 25.12.00 Navy 25.13.00 Defense Information Systems Agency (DISA) 25.15.00 Defense Information Technology Contracting Organization (DITCO)

25.16.00

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NATO UNCLASSIFIED

National Civil Demanders BELGIUM 11.14.00 BULGARIA Maintenance of Government Control 51.81.00 Civil Defence 51.82.00 Food - Industry - Manpower 51.83.00 Transportation 51.84.00 Air Traffic Control 51.85.00 Meteorology 51.86.00 Pipelines 51.90.00 CANADA Maintenance of Government Control 12.81.00 Civil Defence 12.82.00 Food - Industry - Manpower 12.83.00 Transportation 12.84.00 Air Traffic Control 12.85.00 Meteorology 12.86.00 Pipelines 12.90.00 CZECH REPUBLIC Maintenance of Government Control 28.81.00 Civil Defence 28.82.00 Food - Industry Manpower 28.83.00 Transportation 28.84.00 Air Traffic Control 28.85.00 Meteorology 28.86.00 Pipelines 28.90.00 DENMARK HQ Danish Police Forces 13.50.00 Danish Electric Utilities 13.57.00 General Directorate, Danish P and T 13.60.00 Ministry of Foreign Affairs 13.65.00 General Directorate, Danish State Railways 13.70.00 Civil Administration, Eastern Area 13.80.00 Civil Administration, Western Area 13.81.00 Emergency Management Agency 13.82.00 Directorate of Civil Aviation 13.85.00 Meteorological Institute 13.86.00

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NATO UNCLASSIFIED

ESTONIA Maintenance of Government Control 52.81.00 Civil Defence 52.82.00 Food - Industry - Manpower 52.83.00 Transportation 52.84.00 Air Traffic Control 52.85.00 Meteorology 52.86.00 Pipeline 52.90.00 FRANCE Maintenance of Government Control 14.81.00 Civil Defence 14.82.00 Food - Industry - Manpower 14.83.00 Transportation 14.84.00 Air Traffic Control 14.85.00 Meteorology 14.86.00 Pipeline 14.90.00 GERMANY Maintenance of Government Control 15.81.00 Civil Defence 15.82.00 Food - Industry - Manpower 15.83.00 Transportation 15.84.00 Air Traffic Control 15.85.00 Meteorology 15.86.00 Pipelines 15.90.00 HUNGARY Maintenance of Government Control 29.81.00 Civil Defence 29.82.00 Food - Industry Manpower 29.83.00 Transportation 29.84.00 Air Traffic Control 29.85.00 Meteorology 29.86.00 Pipelines 29.90.00 GREECE Maintenance of Government Control 16.81.00 Civil Defence 16.82.00 Food - Industry Manpower 16.83.00 Transportation 16.84.00 Air Traffic Control 16.85.00 Meteorology 16.86.00 Pipelines 16.90.00

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NATO UNCLASSIFIED

ITALY Maintenance of Government Control 18.81.00 Civil Defence 18.82.00 Food - Industry - Manpower 18.83.00 Transportation 18.84.00 Air Traffic Control 18.85.00 Meteorology 18.86.00 Pipelines 18.90.00 LATVIA Maintenance of Government Control 53.81.00 Civil Defence 53.82.00 Food - Industry - Manpower 53.83.00 Transportation 53.84.00 Air Traffic Control 53.85.00 Meteorology 53.86.00 Pipelines 53.90.00 LITHUANIA Maintenance of Government Control 54.81.0

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